Came in with two issues left with same two issues and a $450 bill and told $18k to fix defective roof! Laughable service. They even gave me the car back with low tire pressure alarm.

I went with my Daughter to purchase a car with yall. yall were very fare and by far the easiest dealership I've ever had to work with. I will be a return customer for sure. thanks

Many dealers require an appointment- I was able to walk in and get my car serviced in a short period of time.

They was awesome I got a new 2019 with no problem I absolutely love my Nissan Sentra

It was the best experience I've ever had at a dealership the gentleman that helped me was very friendly very knowledgeable about the products and when I arrived he knew exactly what I was there for kept me posted about everything that was going on step by step and I really appreciate that (Frank or fred) he is the best hands down thanks Auto Nation

The Customer Service at AutoNation Nissan was amazing

Always a good visit with Zack.

I am in LOVE with my new Nissan Rogue. Quite a step up from my old Mazda3. The outside is beautiful but the interior sold me. It is so cool! Big thanks to Ahmad who made my buying experience fun and easy. He made sure I was aware of the many features inside the Rogue and how to use each. Very polite and no pressure! Looking forward to the future with my new Rogue :)

The service rep stated the vehicle would be available for pick up within 24 hours and the vehicle was repaired 5 days later. When attempting to get details regarding the delay, the reps did not have any information and were evasive- did not return calls as promised, giving incomplete info regarding loaner vehicles; disappointing experience

Good

Zach is amazing!! He was polite and professional and he let me know everything I needed to know in order to move forward with further repairs! Joe was on shuttle duty and he was polite and professional! Very pleased with the staff here!

I had the BEST experience at this dealership. Matt Williams was so helpful and made everything smooth and painless. The shuttle was great. Overall, I'll come here every time my car needs servicing.

I'll update my review after I actually receive a call back from a tech at Nissan. I schedule appointments for one main reason... and it's because I have a busy schedule. I scheduled an appointment 3 days out for this morning at 7AM. I dropped my vehicle off last night so it could be checked out first thing this morning, reviewed, repaired and back to me. I just called at 12:40 PM and was given a lame excuse as to why my vehicle still wasn't even looked at yet. I've never made a 7PM reservation for dinner and needed to wait until 1AM before I was seated. The lady that answers the phone says they were "slammed" which isn't my problem since I had an appointment. Now I'm just waiting to see what they come up with and how long I'll be waiting for the return call. I'm just happy at this point that I didn't actually sit and wait at the dealer this morning... I would have been there ALL DAY apparently. Update: Called autonation at 12:06 PM and was told I would receive a call in an hour. It's now 3:22 PM. Very unprofessional. I'll be picking my Maxima up today and taking it elsewhere. Taking your car to a dealer is a joke as it is, but why pay more for this level of service!!? Update 2: After not receiving a call ALL day I called the service dept at Nissan to tell them I would be picking up my vehicle in which the guy says no problem. He called me back 5 minutes later and told me that my vehicle was not ready as it dismantled...WHAT!!?? The tech never called for my permission to begin repairs. He just said they moved forward with it because it was covered under warranty. I told them to more forward with the repairs since it was already torn down, but to keep me updated. Update 3: Today is Friday and my car has been in the shop since Wednesday night. I have not received 1 courtesy call to give me a status update. I guess I'll have to call THEM AGAIN!! Update 4: It was the valve body. Adam is the ONLY reason I would would ever go back. His level of professionalism was top notch. If the dealer trained others to do what he does that place would be running as smooth as butter.

Over multiple experiences, mostly for a basic oil change, I recognized a pattern that something would be wrong or incomplete each time I went (from poor customer service, to forgetting to vacuum, to not having the reservation I called in, to not returning phone calls, exc). If they can't handle simple things, why would I trust then to be thorough with their services, so I travel 3x further to get great service.

Great customer service from our representative Zackery Hambey he's the best. So informative and a great help with our Nissan service appointment today . He also fixed the seatbelt latch.

Mandaron mi carro a cambiar las bolsas de aire por que salieron defectuosas, y me dijeron que me llevarían a casa por que se tardan las 1000 horas para hacerlo, y cuando deje mi carro me dijeron que no podían llevarme a casa que si quería que esperara en la sala que porcierto ni lugares habia. Pague 17 mil por mi carro, con bin defecto que no es culpa mía me dejaron un día sin carro y ni si quiera pudieron llevarme casa NISAN 👎👎

3 years of buying a new car and almost changed everything. No warranty after 3 years. Battery, Tyres, brakes, brake fluid, hosepipe, air filters, cabin filters, wipers, alignment...but there is a guy called Zack in service and he is awesome, he helped a lot in fixing things and pricing.

Excellent service, my 2011 Altima is running like a dream. The only drawback was the wait time. I was a little surprise that it was 2 hours even after making an appointment. Other than that Adam was great and knowledgeable!

Excellent service. But wait was rather long. Cost was less then expected so I was happy about that.

Excellent service! Mr. Philadelphia always presents options with explanations to ensure the best service for my vehicle and most cost effective. Thank you for the excellent service provided. Ruby Daniels.

I arrived about 6 PM to have my car serviced only be told my tires were very bad. I purchased 2 tires and got an oil change. The Service Agent was very very nice and helpful. They even washed my car. It was a great experience. Thank you.

Came into the service department less than 2 months ago and was given a quote by a tech of $500 to install an o2 sensor and catalytic converter if i brought my own parts .... Called today and now it's going to be almost $1000 and if my car gets messed ip more while they are working on it then they won't fix it even if its their fault without me paying more!!! If i could give them a 0 star i would!!

I am deeply disappointed in the customer service. We purchased a used vehicle over a month ago. The salesperson and the sales manager BOTH had my cell number, as we had corresponded by text several times during the process. Today, a month later, I received a call on my home phone from the salesperson telling me to bring the car back for an emissions inspection, which is required to tag the car. We have FIVE DAYS left before the dealer tag expires. There is NO WAY that we can get it inspected and submit the paperwork to the state to get the license plate in time. Terrible service. If anyone driving the car is stopped and ticketed by police for expired dealer tag, I will hold AutoNation Nissan responsible for any fines or increase in insurance costs. They need to get it together.

So I had been going to the Nalley NISSAN on Buford highway for my maintenance, but the Autonation NISSAN on COBB Pkwy is closer to home, it was my first time getting my car serviced here. Lenny Wierman was my customer service rep and he was awesome. My car was brought in for an oil change and was done in like 45 min, ended up needing new tires and that was only another hour. I’ve never had so much work done to my car and gotten out in 2 hours or less at any other dealership I had taken my car to. Excellent service and quick turn around, will be making this dealership my new place to go.

Zach was very helpful and a real professional. Zach always takes care of me and makes sure my experience is always enjoyable and stress free.

Jackson and Emmitt were fantastic at listening to our needs and matching them with what they had to offer. A great experience.

Steven and Zach were very helpful during my visit to get my recall serviced. Steven checked me in and got my vehicle set up for service. He left for lunch and Zach was able to assist where he left off. Zach explained in detailed what had actually been fixed on my car and also upcoming services that would need to be done in the future. He also offered my daughters and I lunch - exceptional service! I will definitely make AutoNation Nissan my designated place of service for my vehicle.

I took my 2018 Nissan Rogue to the service department because one window was squeaking when it went up and down and one window stopped working, they told me the windows had; when they looked at it I was given this list of all that was wrong and a $1350 price tag, then I was asked if I got my windows tinted at dealership or a tint shop, I told him at a tint shop, so he said I could take my car back to the tint shop with a copy of what they found wrong or they could fix it but its not covered under the warranty since another shop did the tint. I told them I would take it back to the shop, well the only thing that was wrong was the rubber around the window was not coming up it was folded, all they did was take a thin scraper and unroll the rubber and my windows all worked perfectly! My thought was had I opted to pay for the service what would they have done since it was only the rubber and a easy fix? Not cool Nissan, not cool!

So... we bought a car here. The sales was absolutely amazing but we waited over 3 hours because they only had one finance guy doing all sales. Absolutely unacceptable to wait 3 hours to sign paperwork to spend 20 grand.

Service was on time, and got me in and out. I bought my car there, and continue to take it back for service. Waiting room is very nice. Coffee, and water available. Good experience.

Jonathan my sales person was very professional and he knew the Nissan Product very well. Every concern or question that I had he answered to put me at ease.

I give two stars only because I purchased my car and I love it. If that had not been the case I would’ve given only 1 star. This service was horrible. Salesman was rude! IT LITERALLY TOOK OVER FIVE HOURS to purchase my car because “We only have one person for finances” I arrived around 2 o’clock, made my decision by 3, and didn’t leave the lot to around 9. Never have I ever had to wait so long to BUY a car. Smh. If you’re not patient and don’t want to wait when you’re paying cash for a car, this is not the place to buy from. On the bright side, I love my car!

I remember going to this place last year with my sister to actually buy a car to trade my car but they wouldn’t take it. I didn’t like how the guy was handling the conversation. They wouldn’t take my car felt like they were being stuck up. Well it all worked out for the best and I ended up going to Toyota ..

After visiting several dealerships for more than a month I decided to give AutoNation Nissan a try because my friend’s son, Adam works there and I value his knowledge of cars and professionalism. I was pleasantly surprised by their honest, no pressure approach and desire to help me find what I was looking for within my budget(not just making a sale). Mohammed and Emmet took great care of me and I couldn’t be happier with my purchase. Lisa Cabrera

They was very nice..and helpful..thank you for helping me with my car needs

Muhammad was the best ever he help me get approve with 0 down hands down best guy ever I had to wait a little but it was worth it i love love love my 2015 altima fully loaded..

The service experience was fine. The issue is the cost. I could have driven to Sutherlin and received service for $19.95. I realize that is low but $45.00 is high. Makes me wonder about the cost for other services.

Richard is awesome.

I was ready to be upset because when I called for service the receptionist quoted me an high price for inspection testing, but Stephen Velazquez was patient in explaining everything that needed to be reviewed and what my options were regarding my warranty. Afterward, I was pleasantly surprised that the fee had been waived since no problem was found. I’m glad Stephen was assigned as my service advisor and will come back if/when further service is needed.

Poor service and overcharged. We took our car in for 60K mile service which seems normal enough. After waiting two days for the service to be completed we found that we were charged for service that was never completed. We have tried calling to talk to the service manger for 2 weeks now but they refuse to call back. After finally reaching someone on the phone and having him realize that we were incorrectly charged I thought it would be simply fixed. However he needed to talk to his manger and assured me that he would call me back. Days later we have still not received a refund. Please do not waste your time getting your car serviced here. UPDATE After jumping through some hoops I was finally able to get the overcharge corrected.

It was a great experience! Great customer service you are in and out in a jiffy with an appointment or without!

Over all just a wonderful experience. Salesman and finance officer both were great.

best nissan dealership

Everything was perfect. I felt bad for not buying the car from AutoNation Nissan because they took care of my car and of myself. Special thanks to Adam. He was able to explain every detail to me in a matter I could understand. The lounge area was comfortable and the wait was exactly was estimate for the service that needed to be done. Thank you AutoNation!! It was an awesome car experience!!

The people at AutoNation Nissan are personable , friendly and helpful. They made the process of leasing a new car as easy for me as possible. They took time to review features with me. They offered helpful suggestions to facilitate quicker processing of financing. It's my second time working with this dealership. It has always been a a very good experience.

Great customer service. Establishment is clean and my advisor - Steph - is always helpful. She explains the situation and obtain approval prior to proceeding. I travel from the south side of the state to Marietta just for the excellent service and hospitality.

Checked availability on a car the day before and got a response saying it was still there. I showed up first thing the next morning to look at the car, they told me it needed to be transported over to the store. So we had all the paperwork pretty much done for the car only to find out that they sold it at a different dealership that afternoon. Found a second car, with higher mileage and not the color I wanted... after paperwork and everything out the door at almost 8 PM. Don’t be in a rush coming here because they’re going to take their sweet time .

My first time getting my vehicle repaired here was an absolute nightmare. The second time around Zach made it absolutely pleasant. Thank you Zach!

Johnathan contains a character in which exhibits outstanding customer service and truly cares for his customers. Will be returning not only because of the Nissan brand, the great deal I was offered, but the largest reason - the way the outstanding service was given / how my transaction was handled. 5 Stars for sure!

Very good experience. I had an issue with the car I purchased and all I had to do was take it back and they fixed it. They took good care of me.

Shopping experience was great no hassle got the car pretty fast

My service rep, Adam, was very helpful in handling the appointment and everything was done in a timely matter.

Usually when I bring my truck in they wash and vacuum with the service. Today I dropped off my car and when I picked it up, my service tech was on lunch and my car had not been washed or vacuum.

Had the fortunate opportunity to work with Jackson, who was relatively new to car sales. He was very courteous and professional and made it a very pleasant experience. Arvind, the GM, jumped in and got us the Rogue we wanted and a deal that was acceptable. All around great group of folks to work with. I would certainly say that if you are considering the purchase of a Nissan, don't buy until you talk to these folks.

Jonathan Matsikira was very knowledgeable and extremely helpful when addressing what I was looking for in my car. He helped make the stress of buying a car easy and enjoyable!

Buying the car was a pleasant experience - service, not so much. Entry to the service area is confusing (I wound up entering in the exit direction). I was on time for my appointment but had to wait 20 minutes while my assigned service tech, who saw me standing there, was on the phone with a customer. He was chastised by the observing manager, who told him that the rule is "Service before Customers." After a short argument between them, I was finally checked in (no apology for the long wait), and was told it would take about 1 hour or so. I was there 1 hour 45 minutes - and this was just for routine oil change/tire rotation service!! And I'm obligated to go there for future service (which is not close to my home) because I'm bound by the service contract I bought at the time of the car purchase. Will have to remember NOT to be assigned to Zack for the next service appointment!

AutoNation Nissan is the only service center/dealership that I’ll ever entrust my Nissan Maxima to be Maintained by. They go above and beyond to ensure customer satisfaction.

Simple and painless from "I'd like to see what you have" to driving off the lot in a new "used" ride.

Thank you Lenny and team. Always looking after my cars. Last visit found a nail I didn’t even know about - that would have been bad on the long road trip. Fast, efficient and professional. Thank you 🙏

Zach is the guy who I have been dealing with and he is super helpful and patient with me. Everyone seems to be nice and helpful here.

Están altos los precios pero son buenos autos.

I never thought I would have a bad customer service experience at a dealership. I came in on a Saturday at 2 pm, I saw they were busy at the service area so I stood there holding my baby patiently waiting, after 15 minutes my arms got tired so I took a seat and kept looking to see if anyone was free yet. I walked up again and as I’m standing there no one bother to acknowledge my presence, I asked softly if anyone was free, one guy said “we’ll be right with you mam”, but what bothered me was how no one ever looked at me even when he told me this. At this point I’m starting to get frustrated. I asked up front who was the service manager which they said Jim. I walked back and approached a guy name Zack, I asked him if he knew where Jim was, he responded “that’s a good question, I would like to know to”... so unprofessional and then finally asked me do I need help. I started to tell him what’s been going on with my car, he quickly cut me off to tell me they wouldn’t even be able to run a diagnostic test on my car because they’re too busy and some service techs have already left for the day and the only thing they could do was a oil change and that they close at 5 “at this time it’s only 3:35 pm”, then he asked me if I even had an appointment. So I’m just confused as to if they couldn’t service me then why did they already took my car to the back and no one even knows the reason why my car is there in the first place?!? I told Mr.Zack to bring my car back, my mother in law comes and talks to them, I’m not sure what all was said but a different guy named Richard comes out and says I’ll be taken care of immediately and takes my car to the back. Apparently Mr Zack got an attitude with my mother in law as well and even said I had an attitude the minute I walked in the door. I mean seriously?!? I work in customer service I know how it goes, I would never want to make another person job difficult or give them a hard time. I couldn’t believe how this person was acting like that when you deal with people daily face to face at work, and of course still no sign of “Jim the service manager”. This was my second visit here, if my next visit is as bad as this one, I am willing to drive to Kennesaw’s Nissan Dealership location to receive better customer service, oh and also the service receptionist lady whole demeanor was like she was so ready to leave and I was holding her back from leaving, it wasn’t even closing time yet. I mean OMG who is hiring these people ?!?

ADAM Goodman my advisor is the best! All the employees this far are polite and personable

I called ahead of time to set an appointment for an oil change for 2:00pm and when I arrived I was in my car waiting to be helped and when the gentleman came to the car I informed him I had an appointment at two and he looked over his sheet and said I was not on his up to date list and ask me to see a gentleman by the name leny, and he waited awhile to address me while I was standing in front of his desk and I gave him my name and he as well tell me I know as not on the list but yet I schedule my appointment two hours in advance after the gentleman who answered my phone call gave me the open time frame I could come in, and the Gentlemen name leny at desk told me I would have to wait and hour to and hour and half to get an oil change which I made sure to schedule prior to me coming and I left and I will now continue my search for a reliable company that makes sure the appointment is correct before they get off the phone.

I went to this dealership to try and replace my key fob. Upon telling the people at the auto parts desk that the key fob wasn't working and that I've tried replacing the battery. They replaced the battery in my fob without my agreement and decided to charge me $7 that apparently couldn't be refunded...and low and behold the key fob still didn't work...Along with the failure in service and the snarky mouthed heavy set guy at this desk this was a complete waste of my time...TO TOP IT OFF>>> at the service desk the guy (buff guy) who sits at the far right end when entering the area from the garage and the lady who sits by him (brunette) were SO DISRESPECTFUL..When I came to the desk to ask my initial question this guy responds "you only get one question" and thus begins his "cutesey" remarks that were completely disrespectful....I came back a second time and he says "I told you you only get one question" and informs me that the service shop is "closing"...which is fine but the disrespect and condescending tone I can do without! After he finished speaking with me he put back in his airpods and continued listening to whatever he was listening to. The girl beside him didn't even acknowledge me. Frankly, I think they're both pretty horrid and represent your business horribly. I'm happy to receive discount on my services next time since I got a discount as a human being at this dealership..UPDATE: I went to another dealership and they tell me that the new battery that was put into my key fob was installed wrong at Nissan Marietta and therefore it shorted out. Once again, I’ll be waiting on my refund

Love this dealership. I take my Infiniti to Nissan because the Infiniti dealership in Cobb county is the worse for service. While I did purchase my infiniti at the Infiniti dealership, had I know about their service department I would have made a hard pass on this car. Autonation Nissan is more organized, friendly and efficient. I am in and out and the service tech constantly communicate with you. Keep up the good work. I truly appreciate your service and glad you are in the community.

I went in for service on a recall, and was pleased by how fast and friendly the staff was. I worked with Richard Philadelphia, who is just the best. I'd definitely recommend this place.

I called ahead to make sure they had the car I wanted and Mohammad not only ensured me that they had the car I was looking for, but he held the keys until I got to the store. As soon as I got there, he gave me a run down of the car and all of its features, and then allowed me to go for a test drive. From the moment I called the store to the wave goodbye from my new car, Nissan Marietta and Mohammad were amazing! I highly suggest visiting this store before any others!!

Always great interaction every time I show up

I normally have a good experience but this time it took about 3 hours for my oil change and I came in earlier than my appointment time. And they did not put my hubcap on correctly and it came off on the interstate.

Calling a customer back after a sale would be a start

Rachel is incredible.

I've been a customer of Nissan Marietta for over 10 years. My sales rep has always been Adolf and he's the best. He's super knowledgeable, Super friendly, and super professional. He's not steered me wrong over the years. Excellent service as always. Thanks Adolf and team. See you again for my next purchase.

Its easy to locate from the main Street. Its easy to access. Service is quick. The servicers arent all that nice. The lobby area is small but comfy. Coffee readily available. Snack machines accessible. The restrooms are really clean. Television ia available. My mom bought two cars here. She worked with Mr. Patel. I had the honor of meeting him. He ensures that you By the right car for your lifestyle.

Helpful, friendly, and competitively priced service.

I was extremely insecure and fearful of making a mistake and they made it so easy. They gave me all the information I needed to make a secure investment, and I couldn’t be any happier

Excellent and Clear Communications from Rachel. She exceeded my expectations. I am servicing my vehicles from more than 10 years, but Rachel was awesome and had a quick solution to all my questions.

I went there and I was charged $69.95 for an inspection that took hours. The service advisor even tried to charge me 3 times this amount as I was describing 3 different problems with my car. Does that make any sense? Paying almost $220 for just checking what's wrong with my car? Can you imagine how much would it be for fixing it? At the end of the day, they didn't come up with any solution. There was apparently "nothing wrong" with the vehicle. Aren't they the experts? Went to another car service provider and staff identified the issue in 30 minutes! Next day, the general manager contacts me regarding the recent visit to this location. I described my experience and expressed the entirely disappointment this place made me feel. Never got any feedback from him. I guess Nissan Marietta doesn't care about customer satisfaction. But of course "Thanks again for visiting AutoNation Nissan Marietta. I look forward to you visiting again soon!"... I wouldn't recommend this location, at least not for Service.

I had the pleasure of being taken good care of by Rachel in the service center, who politely volunteered to help me after another associate told me I'd be waiting for over 2.5 hours to get an oil change. Rachel kindly assured me that I would only wait at most an hour and was very kind and straightforward in her approach. This was my first time visiting this dealership location, and the place was nice, spacious, and clean.

Excellent and Clear Communications from Rachel. She exceeded my expectations. I am servicing my vehicles from more than 10 years, but Rachel was awesome and had a quick solution to all my questions.

I had the pleasure of being taken good care of by Rachel in the service center, who volunteered to help me after another associate told me I'd be waiting for over 2.5 hours to get an oil change. Rachel kindly assured me that I would only wait at most an hour and was very kind and straightforward in her approach. This was my first time visiting this dealership location, and the place was nice, spacious, and clean.

The staff was excellent and they had my vehicle done sooner than expected.

Fui con mi esposo a revisar el auto porque se apagó mientras iba manejando y Nissan no nos pudo ayudar. Fuimos a otro taller y nos dijeron que debiamos ir a la agencia ya que era probable que la transmisión era lo que estaba fallando y ellos no contaban con ciertos repuestos. Pero, ¿cómo vamos a regresar a la agencia que aunque se supone que ellos son los especialistas, dijeron que no encontraron nada? pero si nos cobraron casi 70 dólares por la revisión, sin embargo en el otro taller por revisarla nos cobraron 20 dólares pero al no podernos ayudar nos lo reembolsaron.

I talked with 2 other dealerships for almost a month before reaching out to AutoNation Nissan of Marietta. The other dealerships were not as forthcoming or attentive as these folks. I did not feel like they were trying to take advantage of me as a first-time buyer, unlike the other dealerships. However, they are in the business of making money and have bills to pay. Within a week, I was able to negotiate an affordable price and sign the paperwork. Once I purchased the car, they cleaned it and gave me a full tank of gas. For those who are looking to buy your first car, I would recommend doing your research and talk to other dealerships, but purchase your car at AutoNation Nissan of Marietta.

Great experience. Very quick and good service.

I gave them 4 stars because as a salesman I don’t like being sold to. Because it’s a dealership the prices are automatically more expensive than your average shop, but the customer service is great. The employees are very nice, attentive, and educated on what they’re doing. You can hang around for some TV and coffee, or you can drop off and get a call with viicemail when it’s ready.

I had a recall on my Nissan and Eddie I think that was his name was very helpful and everyone there waiting and working were really friendly.

Lenny was superb.. Checked on the 'recall' item (no Problem), checked out TPS left front but found very small leak in tire and fixed it.

Love AutoNation Nissan Marietta ! Bought two Altima and got great service from Mr Patel. Finance took less than a hour !

My son was away from home in college, near Marietta. AutoNation's staff was professional and communicated with me precisely as I would expect from a top service department. Thanks for your help Zach!

Just a headache for a while now just glad to be done with them hopefully no more recalls when they themselves cant keep track of appointments and 2 h fixes turn to next day pick ups

New car buyers beware i have a brand new 2018 Altima I brought my car in for maintenance under warranty.. first problem @ 20,000 miles Break sensor went out they tell me nothing was wrong then I called complain then they tell me to come back and beg me and tell me it was a joke so I come back turns out it was the break sensor and I was under warranty... they ask me to fill out the surveys with a cheat sheet and the call me for 2 weeks to see if I did it but I told them I did so this place lies on surveys to make it seem legit... the finale.. mi car sounded like a roller coaster bring it in had to argue with Adam about my car still having a warranty just for him to tinker around on the computer and say wow you do have a warranty so they take it back tell me its fixed pat me on the back n say they just put grease on the axle and I tell them it sounds like axle need to be replaced no grease I live 7 miles from this place and before I made it home it was back to sounding like a roller coaster... so I bring back a week later because I work two jobs one full one part. So I brought back... lol they tell me it's a new problem I'm like huh no it's still clicking like I brought to you the first time but the new problem is 2500 dollars lol but the new problem is the old problem so buyers PLZ BEWARE OF SHADY PLACES LIKE THIS... THE CAR IS GREAT BY THEY Way BUT THIS WILL BE THE LAST TIME I PURCHASE A NISSAN... AND I HAVE FREE MAINTENANCE on my car so it will be fixed for me free either way so I'm not mad about cost.. This place is a warranty scam I talked to autonation Nissan in kennasaw they told me to bring my car in and they will fix it but I called Corporate office and emailed the cheat fake survey to them we will see... this place is awful

great experience. very knowledgeable. excellent customer service.

I had a great experience with Auto Nissan of Marietta. Mohamed was very helpful and provided great customer service. The other staff are friendly and courteous as well. I would recommend AutoNation to anyone looking to buy a car.

Good deal

Zach was a very friendly and knowledgeable service manager.

I’ve been having my Altima(s) serviced here for 13 years and would not go elsewhere. My service advisor, Richard, is a pleasure to deal with, always friendly, fun and accommodating. I’m not knowledgeable in the automotive world, but Richard and his team of mechanics are, so I have come to rely on their advice about the upkeep of my vehicle. Car service and maintenance can be a daunting experience, but taking it to Richard at Auto Nation Nissan Marietta gives me confidence that my car is in good hands that I can trust.

Pretty fast service for an oil change without an appointment. Extremely friendly and knowledgeable. Will definitely return for next oil change or if work needed.

We came in on a late Sunday evening looking for a used commuter car. Jesus was cordial and attentive to our needs. The finance guys were patient and efficient. Great dealership experience.

Many thanks to Richard! Came in on Saturday for a recall on my car. He took good care of me and had me in and out in no time.

Great and prompt service!

Fast n' friendly service!

Zach Hamby, Service Manager, met all of our requirements in an outstanding manner following our accident on Nov 5,2018. His personal care for me and my family, and the emergency repairs to our car, represents the best of AutoNation Marietta. Many thanks.

Literally a match on my first visit. I really appreciated how upfront & open they were with the vehicle, inventory and the whole process. Happy with my purchase

This was my first time coming to this location. Services were completed in the estimate time frame. Customer service was extremely friendly and accommodating. Definitely recommend.

Richard in the service department always takes excellent care of me.

great customer service, took my car in for service and they did try to over sell me on services, let me know what needed done and what could wait. definitely will be going back and will recommend to others, thank you

I had a very pleasant experience when dealing with Richard and Robert on the servicing of my Altima.

Excellent

I must say in the past I have hated the "hassle" of buying a new car, but the experience I had at Auto Nation Nissan was fantastic, the people were not "pushy" they let me make the decision at my own pace. The finance team were very helpful and efficient.

I paid for an Oil change & Tire rotation.. I ONLY got my oil changed. I've called Autonation to speak to a manager, but couldn't get in touch with one... The Ilady I spoke to when I called asked for my name & number for a Manager to get back with Me and today is a different day & I Still haven't heard back.

Zack was great. Wanted to wait and he got me out in less than 1 hour !!

So far So good. There was a recall on my car and Nissan advised me to come here. The service was quick and efficient. The staff were friendly and they did a complimentary inspection which let me know I need brake work and tire replacement. So I appreciated the info even though the repair quote is too expensive to get the work done at Nissan. At least I know and now I can find a reasonably priced mechanic. Overall my experience here was pretty good.

We purchased my very first car from this Nissan 10 years ago (prior to them moving down the street) and just last year I purchased a new Murano. In the past year, service has changed & it’s TERRIBLE. They lie, they scam, and you should take your business elsewhere. Oil changes have taken 2+ hours, even with an appointment, and the most recent visit was very unsettling. Originally, we brought the car in because the lift gate was not opening & so we also included an oil change when we made the appointment. After 2 1/2 hours of waiting, we were told that “a blanket or shirt was stuck in the lift gate and we took care of it today but next time we’re going to charge you”, and that there was a recall on the ABS system. I folded back the seats to get into the trunk when it wouldn’t open, so I knew when he said there was something stuck, that was most likely a lie. I had a rental car for 2 weeks, while the ABS system was on back order (not necessarily the service departments fault) but I would’ve appreciated if someone would have called to let me know after days go by and I have no word on my car. Instead, I had to call them for updates. When I got my car back, my gas tank was on E, my car was dirty & there were 362 miles added to my car. Wow!!! I was in shock, I informed Richard of my gas, the dirt, and the miles & he said “when they put the ABS system in, it must have malfunctioned the mileage”... WHAT?? Being a woman, and not having my boyfriend with me at the time, I guess he thought I was going to believe that. He did not want to fill my gas tank back up, and continued to repeatedly lie and tell me the ABS system is was caused the increase in mileage. I was in shock! The service manager then came out to tell me Richard did in fact lie to me multiple times, thinking I was an idiot, and that it was the technician that “made a clerical mistake and wrote down the wrong mileage” when I arrived 2 weeks ago. Wow! They did end up doing a piss poor job of detailing my car to make up for it, but when hundreds of miles are added to your car after you leave it for service, that’s completely unacceptable. Needless to say, we will not be returning. And to make matters worse, 2 days after I got my car back the lift gate would not open again. I called the service manager, and 8 days later I’m still waiting for a call back from him. I took my Murano to the Nissan in Kennesaw, and they informed me that they needed to replace a part which was causing issues in lift gates and it’s covered under my warranty. Which of course, this Nissan location failed to recognize. Seems like more scamming considering Richard told me “next time it doesn’t open we’re going to have to charge you”. He did not replace the needed part, so he knew the lift gate would end up failing again, to which I would need to come back and he would charge me without informing me it was covered under warranty. Christian, a young guy working was very helpful & polite throughout the matter. It was meaningful that he even remembered my daughters name, because he helped us 2 weeks prior when I left the car and when I picked the car up.

Service was good, no major issue.

I have used the Marietta AutoNation since buying my Murano almost 5 years ago. I have always had excellent service with Jason, but he left to move to Colorado, so now I have Zack and he did a great job yesterday getting me in and out in good time as well as inform me about what needs to be done additionally to my car. Thanks for always taking such good care of me!

We purchased my very first car from this Nissan 10 years ago (prior to them moving down the street) and just last year I purchased a new Murano. In the past year, service has changed & it’s TERRIBLE. They lie, they scam, and you should take your business elsewhere. Oil changes have taken 2+ hours, even with an appointment, and the most recent visit was very unsettling. Originally, we brought the car in because the lift gate was not opening & so we also included an oil change when we made the appointment. After 2 1/2 hours of waiting, we were told that “a blanket or shirt was stuck in the lift gate and we took care of it today but next time we’re going to charge you”, and that there was a recall on the ABS system. I folded back the seats to get into the trunk when it wouldn’t open, so I knew when he said there was something stuck, that was most likely a lie. I had a rental car for 2 weeks, while the ABS system was on back order (not necessarily the service departments fault) but I would’ve appreciated if someone would have called to let me know after days go by and I have no word on my car. Instead, I had to call them for updates. When I got my car back, my gas tank was on E, my car was dirty & there were 362 miles added to my car. Wow!!! I was in shock, I informed Richard of my gas, the dirt, and the miles & he said “when they put the ABS system in, it must have malfunctioned the mileage”... WHAT?? Being a woman, and not having my boyfriend with me at the time, I guess he thought I was going to believe that. He did not want to fill my gas tank back up, and continued to repeatedly lie and tell me the ABS system is was caused the increase in mileage. I was in shock! The service manager then came out to tell me Richard did in fact lie to me multiple times, thinking I was an idiot, and that it was the technician that “made a clerical mistake and wrote down the wrong mileage” when I arrived 2 weeks ago. Wow! They did end up doing a piss poor job of detailing my car to make up for it, but when hundreds of miles are added to your car after you leave it for service, that’s completely unacceptable. Needless to say, we will not be returning. And to make matters worse, 2 days after I got my car back the lift gate would not open again. I called the service manager, and 8 days later I’m still waiting for a call back from him. I took my Murano to the Nissan in Kennesaw, and they informed me that they needed to replace a part which was causing issues in lift gates and it’s covered under my warranty. Which of course, this Nissan location failed to recognize. Seems like more scamming considering Richard told me “next time it doesn’t open we’re going to have to charge you”. He did not replace the needed part, so he knew the lift gate would end up failing again, to which I would need to come back and he would charge me without informing me it was covered under warranty. Christian, a young guy working was very helpful & polite throughout the matter. It was meaningful that he even remembered my daughters name, because he helped us 2 weeks prior when I left the car and when I picked the car up.

This is the only Nissan dealership I take Jade (my car) to. Mr. Richard always takes good care of me when I come for maintenance!

Great Experience! These guys were professional from start to finish. Do not hesitate to visit them...

Nice clean and friendly

Worst customer service

Autonation Nissan had, by far, the most straightforward and painless car-buying experience I've ever had. Ahmad was my sales person and main point of contact at the dealership and he was exactly what I needed: communicative, helpful, and patient. I would highly recommend him as a point of contact for anyone in the future.

I have bought my 2 cars at this dealership and, since I got the care package for one of my cars, I go there for my oil changes. So, I have experienced both the Sales and Service departments, and I can only say great things about the team! Shout out to Duncan in the Sales Department and Richard in the Service department for always taking care of me and providing great service! I highly recommend this dealership for your next purchase and auto care.

Two people stood out to me during my visit. First was Christian he was very polite and his customer service was great. He was very knowledgeable about what was going on and helpful with all of the questions I had. I wouldn't be surprised if he makes the jump to service advisor. Richard was one of the better service advisors I've seen and I've worked in the auto industry. He manages people and chaos very well.

If you take a tour of Atlanta and its suburbs to get the best deal on a new Nissan, you will still end up at Team Nissan Of Marietta!! They got the best deals, best service, friendly, best team and CM Patel!! Never been disappointed with him and got my Rogue SV. Don't ever waste your time with other so called "No. 1 Dealerships".... and head straight to Team Nissan of Marietta!!...... Today!!!

A1 Customer Service Zack

My experience with AutoNation Nissan Marietta was wonderful! No hassling, no stalking. Just a great experience. Duncan was the best was straight forward and really accommodating. Got a great deal on a great car that I like A LOT!

Always treated like royalty when I drop my car off to serviced. Very professional staff and first class organization.

I had an amazing experience here. Quick and easy, the advisor took good care of me and my car. I was even able to be shuttled back to my job to complete work. The only issue I would say, was there weren't as many advisers to customer ratio, but others jumped in to help when there were multiple people waiting to get serviced.

I love getting my truck serviced here. The service representatives are so great. They know what they customer wants and they know what the mechanics need. I never feel like they are ripping me off and on more than one occasion they've saved me money when they didn't have to.

Bought a brand new Nissan Titan. They had to get it from another Auto Nation dealer. Did not come with promised accessories. I drove the new truck out of the dealership and their were existing recalls. Who sends a brand new car out with existing recalls? Also dome light did not work. Also could not get my iPhone voice recognition to work with the Bluetooth. Took it back a couple of times and the resolution from the inept service department was that iPhones are "tricky" and it would never work. Really? I hear they may become pretty popular. Tried to get Nissan to help. They told me I had to work it out with the dealership. Arvind Serathy, General Manager of the dealership, was no help. He will tell you anything to get you out of his office, but no resolution. Never will buy at Auto Nation and never another Nissan product. Recommend going anywhere but here.

We love our van. We had to drive a few hours but it was worth the time. Duncan was very professional and not pushy so the overall experience was pleasant. We would definitely recommend them for your next vehicle.

I’ve bought cars before but this was by far the most positive car buying experience! C.M. Was wonderful, the financing department was great and I came home with a beautiful new car. I highly recommend buying a car here!!!

Always receive good service in the service department. I have purchased my last 2 vehicles at this location. Happy with the service provided.

As fair and exemplary an experience as I've ever had at any service department. Had my vehicle towed from another auto repair facility to AutoNation Nissan Marietta as I had been told my vans engine needed to be replaced and sought a second opinion. After speaking with Richard, the service rep, and the Service Manager whose name I'm not sure of, they thought it was most likely not an accurate evaluation of my needed repair, based on what I initially had it towed to the other auto repair shop for. A few days later, and my van is driving beautifully, and I paid less than $400 total.

Our experience at AutoNation Nissan exceeded the expectations. They make the process simple and were easy to deal with. The General Manager Arvind went above and beyond to make sure we were happy when we drove away from the dealership. It is obvious that he cares about his role. Highly recommend he and his professional staff.

My main reason for going to AuthNation Nissan of Marietta was the cost to service my car. The advisors were very friendly, and Atmosphere very conducive.

Don’t get an Altima mileage went out at 64,000 which was 4,000 over and they wont stand behind there product even corporate doesn’t care talk to them as well.

I recently purchased a Nissan and I went to AutoNation to check on a sound I’ve been hearing around the back of my truck while driving. I scheduled an appointment for 11:00 am and got there on time and signed in. The service desk calls me at almost 3pm and explains to me that no one got a chance to check on my vehicle and that they would like to keep it overnight and put me in a loaner. I grew frustrated and asked why wasn’t anyone able to look at my car after being there for hours with an appointment and they tried to run and do a minor check that didn’t even reflect what I was there for. This is unacceptable, so I turned the loaner down and left. I am within the Nissan dealer warranty and was not given service at the time of my appointment and I will never buy a car from this spot or advise anyone else to even go here for service. Having a new car and not being able to receive service when it’s warranted at the time of appointment.

Excellent. Duncan was great.

Just an amazing experience buying a car from this dealer..most transparent dealership I have ever been too

Very good service

This was a rare but nice occasion. From the moment I parked my car I was approached by a service rep concerning my visit. They took my information and gave me a tour of the waiting area...free water and snacks are available. They came back to let me know the progress on my car. Everything was so clean and organized. These folks are professionals. My Service Advisor was Zach. He handled all of this. 👍👍👍

The service staff are always proactive, professional, and personable. Go no further for all your auto needs

Excellent customer service

Service usually takes a longtime. 1.5 hrs for an oil change. However the kids play room and free coffee help. Great advisors.

Excellent service, but they need more customer service reps so there isn't so much of a wait.

I started taking my Nissan here because, well, Nissan. But I will never take it here again. This was the second time I’ve used them. Their service department has the be the worst on the planet. The people that greet you and take your car back and payment and what not are all nice and great. But the actual service department who do the work are trash. Four hours for an oil change and a wash. And my car is still dirty. At this point I wouldn’t be surprised if they didn’t even change my oil. Seriously, garbage service department.

They are awesome here!! They got me in and out in a hour for a oil change and tire rotation! Justin was a great rep and made sure I was taken care of it!

I had the best experience as a 1st time buyer ,I'm vry happy with my new Rouge

Not impressed at all with my 1st day of nissan dealership visit. The person who suppose to have my information and about my car problem are very careless , poor communication and the worst of all not calling back and updating me with anything but empty promised. I call my self to order the part, i call to check if the part is arrived so i can drop my car. So disappointed😏 on his service. Besides him most are very friendly with professional approaches.

Update: took my car two weeks ago to try to fix this mess. Asked for an oil change. Oil light came on today 2 weeks after the supposed oil change. guess what? Oil is black. Was not changed at all! Took it somewhere else and was told by the gentleman and another customer whom saw the condition of the my car and was told that another day driving it like that would have destroyed my engine. Never again took my car thinking it may be overpriced but it more trustworthy . Was very wrong! Yet the manager tried telling me it was normal for your engine oil to be black. Yes iam a women but im not retarded . Even your dam tv at the entrance says black oil is dirty oil . RIDICULOUS PEOPLE! From richard to the manager and everysingle other person working in the service department. You as mind as well go to the guy whom works from his home and get better service! NEVER AGAIN MONEY HUNGRY EOPLE! Took my quest to change a MAF sensor. It was replaced and promised a 1 year warrenty And a replace the gasket on engine Check engine came back on next day with same code. Took the vehicle 2 times after both times spend a day and half just to tell me it was due to the aftermarket catalytic. And will not replace the sensor again at all even if i change it out the catalytic. Thing is they saw my care atleast 6 times before the whole mess. Yet aparently they never mentioned the aftermarket catalytic was causing the problem to the sensor. But they mention how dirty my head light are. And windshield wippers need to be changed. Dont understand why your charging diagnostics if your just looking at what i already see. Oh and Car is leaking from the gasket. paid over 1500 . And they will not honor warranty SPENT 6 DAYS WITHOUT A CAR IN TOTAL! i should have just gone to the guy in the corner of my neighborhood whom works out of his garage. And would have had better results. Waste of time and money!

I was on vacation and needed oil change. Went to AutoNation Nissan without appointment on a Saturday and was provided excellent service from the time I arrived to the time I left in under an hour.

Got a Nissan Leaf from them about 2 years ago it was a lease and it was totally worth it when it was time for me to return it and no hassle just called in made an appointment and deliver the car definitely will be buying more cars from here

Zach was great. Keep him.

Just bought my second new car from AutoNation Nissan Marietta. Both times they were courteous, friendly, and extremely helpful. Also, both times I had shopped other makes/dealers and Nissan had the best offer by far. Service has always been awesome.

It is better to buy a new car one

Best dealership experience I've ever had! Both the sales and finance teams worked hard to make sure I got the exact car and payment I wanted! CM was thorough with everything when explaining every option my new Maxima has! I can't brag enough on these guys! Love my new car and would recommend Nissan of Marietta to anyone!

I paid my car off in November of 2017. It was due to be paid off in February of 2019. I have not been able to get my GAP refund. I have made a personal trip to the dealership. I emailed the requested information. I have sent follow-up emails and I have called the dealership. The original person is no longer with the company and I cannot get anyone to call me back despite the messages that I have left. Unacceptable!

My granddaughter has been trying to get something done about getting her air conditioner fixed under a warranty agreement that she paid$2500.00 for and AutoNation Ford Marietta has absolutely been no help. They wrote the warranty and put it in the computer wrong, therefore the dealership that has the car can not do the work until it’s fixed and the manager and finance person at AutoNation would not return calls for two days so we went to their location and talked with manager and he printed off a piece of paper that is not worth the cost of the paper because it says exactly what we are having a problem with! Now once again we cannot get them to answer calls. We have the original paperwork which says it is still under warranty. We have also been told that they sold us a product that doesn’t exist. She is pregnant and has to be back in PA by Wednesday for doctors appointments and does not have a car to drive. After the way we have been treated by AutoNation Ford Marietta, there is no way I would recommend them to anyone. This should have been easy, have warranty, fix car! But I assure you there has been nothing easy about it!

Poor costumer service, I called to check the status of my car and they put me on hold for 25monutes, after talk to 4 different people, and when someone answered she said that I was calling BMW

Nice staff

Amanda was my service coordinator, she was absolutely AMAZING. The duration of my service was very quick and smooth.

Richard is my Service Representative. I have no complaints. Richard have Great Customer Services he knows how to treat his Customers this is why I continue to Drive from Jonesboro, Ga to Marietta, Ga to get my Car Services with Richard.

Amanda was my service coordinator, she was absolutely AMAZING. The duration of my service was very quick and smooth.

They will happily sell you a lemon! :) Well documented issues of CVT transmission failure in many vehicle models and they continue to push these cars out. They’ll even cut you a too good to be true deal to get you to buy one. Don’t buy used.

We searched many dealerships to find the car we were looking for. We found exactly what we wanted at Autonation Nissan Marietta. We received great service from the moment we arrived. They were great to work with and we would definitely recommend them. We love our new Nissan Rogue.

Kathy was wonderful. She was knowledgeable about the vehicles and if she didn't know she found out. She was patient with me and very helpful. Kathy never let me feel uneaany about buying a car from here. Jocelyn was wonderful also and very helpful. This was one of the best car buying experiences I've had.

Great service good costumer service

Went in for an oil change, mechanic wanted to talk to me privately and proceeded to tell me my CVT transmission fluid needed to be changed (changed it 20k miles prior so i knew that was a lie). He then pulled out the ENGINE OIL dipstick to show me that the transmission oil was bad. Service department essentially trying to steal what would’ve been a $250 job.

The facility is well designed and orderly. The staff showed genuine concern and was very helpful and informative. I would definitely recommend this dealership to anyone seriously seeking a new or used car vehicle. Sincerely Rickey Adams

Always great service and very courteous. Stephen always takes good care of me and in explains every detail to me thoroughly.

Steven was awesome with getting me in an out. My car was clean and ready to g.

Quick service

Fast service and excellent customer service

Fantastic experience. Adam my service rep went out of his way to explain the issues clearly and concisely. Techs seem very knowledgeable and conscientious about doing great work. They have a lot of experience with the Leaf which I appreciate.

I always experience the very best service and professionalism at this dealership. I purchased the car here and have had 95 percent of the service performed at the service center. Richard Philadelphia has been my service manager the entire time and is second to none. However, the rest of the staff has been wonderful to deal with and Adam really worked well with me in addition to Richard for my last service order.

Once my warranty was up, I knew that I would take my Infiniti to AutoNation Nissan. They’ve always been good to me.

Adam is great and the wait time for my oil change was about one hour and 15 minutes! Great service and they washed plus vacuumed my car for free!

Manager customer service SUCKS !! Car left worst then it was before serviced. I would NOT refer anyone i know to Nissan period! ESPECIALLY NOT THIS ONE !😤

I had the worst experience with them. They replaced my airbags but didn't bother putting my steering wheel back together properly. I will never come there again. They didn't even care that I had to drive back there so they can correct their sloppy work. Their customer service and work is horrible!

Waited 4 hours very un-necessarily for an oil change. Customer service reps did not try and update me during the process on anything. I had to ask in which I was told it would be "five more minutes" which, it certainly wasnt. Did not offer or care to compensate me for my time. Will not be returning.

This dealership scam people and charge them a lot of money. They asking $120 to diagnosis to car. Extra charge for repair and they change brakes even you not want to be changed. They looking to get more money. I took my car and I paid $120 just to check what’s wrong because car doesn’t shift anymore. So they telling me they need to check every single wire to find out the issue. So I have been somewhere else and I’ve been told that is for sure electric issue. But this guys they keep changing other parts that car doesn’t need as I said they changed front brakes for $300 and camshaft sensor for $700 and an other $200 don’t remember what it was. So my total was $1200 and engine light still on. I will never go there again because their service sucks and front desk guys are really rude and they labeling people for what they are. After couple months my car has same issue again and took it to small mechanic shop and I paid $60 for the part and $20 for labor so total was $80. Again staff are not talented or Nissan will fire its employees who not scam people to get money from their pockets.

They help you out when needed they treat you like you are family

I wouldn’t take my car any where else.

For the first time in years I can honestly say I'm very disappointed with this visit. I made an appointment 3 days prior to my trip from New Orleans to Ga and was told I had unused one to one points which was perfect. I got to the dealership and with an appointment still waited 2 hours plus I was told my points were no good anymore. Unfortunately the manager was not present but I will be following up.

The salesmen CM is an amazing person. He truly cares about the customer. He believes in the humanity of people. On his own time, he drove my daughter's car to her birthday party so I can surprise her. I offered him money but he said he reward is her happiness. Jocelyn made sure I fully understood about how to use my credit to benefit my daughter. She helped me make a better decision.

Thankful to be taken home and picked up when my car was ready. Andy was awesome! Great driver and personality. Thanks!

The service advisor was very professional and keep me updated on my vehicle

My experience at Auto Nation Nissan in Marietta was better than I can articulate. When I went in, I was instantly greeted by my salesman Jesus Ramirez and he was excellent. Jesus was extremely friendly and up-font. I was not in the best financial position and was denied from another dealership. He got the finance manager to come and speak to me and we worked out an amazing deal for my 2015 Nissan Altima. The last gentleman I spoke to was Bikal and he did not haggle me at all, but he offered me the protection plan and I decided on which one I wanted without pressure. If you are debating on which place to buy your car, stop and go to this dealership, they will work with you and have you in and out. It was three hours in total and that was including troubleshooting different financing options. I really enjoyed my experience at the Nissan dealership, and I would highly recommend them for your next car purchase.

It was time for a oil change, the customer service was excellent and I got my car washed.

Oil change on a Saturday afternoon took under two hours. However, they didn't tell me my suggested repairs until it was time to pay. One of my suggested repairs was minor and I would have just added it on to my oil change had they brought it to my attention earlier. They also did not wash my car prior to return.

My visit with Alan was pleasant, attentive and professional

Prompt services. Professional workers

No respect for customers time. Expect to take 2 to 3 times as long as any other dealer to get anything done. I should have walked after my first experience with this dealer but did not. I was looking for a very specific Truck (Black Nissan Frontier Midnight Edition) and they had one on the lot. I called and made an appointment to come see the truck. First Trip - Show up at the dealer at the time for the appointment. Ask the receptionist for the sales guy I made the appointment with and she tells me he is off today (Strange since we had an appointment). OK, Is there someone else I can talk to? Ummm.. It looks like everyone else is busy she replies. I left. I should not have gone back after that but as they are close and had the exact truck I wanted, I went back a week later to try again. Second trip - Should be pretty straight forward. I know what truck I want and I'm willing to pay the internet price. Just want to get in, get the deal done and get out. First sales guy I talk to finds out I talked with another sales guy previously so he cant help me. I have to talk to the other sales guy but that guy is busy with someone else. So I have to wait around for them to be done. Ends up taking over 5 hours to get the deal done and this is without a lot of haggling or negotiating. While there, I noticed a car that my daughter was interested in. We set up a time for the next day to come look at that car. They say they will have the car ready and waiting out front for us at 10am the next morning. Third trip - Next day - Show up at the agreed time. That car is not ready. It is in the shop. They ask us to come back at noon. We agree. At noon the car is not ready but they let us look at it in the shop. They ask us to come back at 3pm to see the car. Come back at 3pm Sales guys are nowhere to be found after trying to find them for over half an hour so try to leave. GM catches us as we are driving off the lot. We explain that sales guys are not really helping and we are now looking at a different model car. The GM checks and sees they have that model car on the lot as well. After more waiting around. They finally find that car and we test drive it. We have wasted another full day by this time and go home. Fourth trip - I send my Daughter back up there with a check for the full asking price of the vehicle for her (2nd car I bought from them this week). Price is already agreed on. She just needs to pay for the car (with a check, No financing needed) and it still takes about several hours before she is out of there. Service after the sell has been worse. One of the sales guys had lost one of the keys for my new truck so I had to bring it back in to have a new one made. Had an appointment and assured they would have a loaner out front waiting on me when I get there and would fill up my truck for the inconvenience. Show up and of course have to wait around for 45 minutes before they finally find a loaner that is filthy inside and out and reeks of bad perfume. Next day I get called that my truck is ready to pick up and will be waiting out front. Show up at the agreed time and they cant find my truck. Finally find it out back but it is blocked in by another car. Sales guy hands me the key and walks away never to be seen again. After 20 minutes of waiting for someone to move the car that is blocking me, I go inside and it takes another 20 minutes to get someone to come start looking for the key to move the car blocking me in. Again wasting my time for something that should have been 5 minutes. Oh yea.. and they fill up they promised?? Nope. This dealership does not care at all about how much of your time they waste. If you value your time, Go elsewhere.

Great experience. Treated well. Went for another oil change. Bought he car from there. They’ve never tried to overcharge. In fact most the time I have a coupon Professional and timely. Thank you

Went for service; they were nice, fast and professional.

I took my 1997 Nissan 200SX in for service yesterday, and Service Advisor Austin Burrows provided stellar service!! All of the issues (it's an old car, so there were many) were handled professionally & courteously. He even located tie rod bushings & had them delivered and installed the same day (yesterday). (Whereas Regal Nissan had back ordered that part last fall, & it still hasn't come in!😱). Don't hesitate to take your vehicle to AutoNation Nissan, sports fans!

Very smooth, fast, & friendly.

They did an AWESOME JOB I LIKED THEIR HONESTY . The Representative was very good at explaining what was wrong with my car an d what he thought should be done...

I bought leased a Nissan Rogue 2013 SL and the process was as fast as it could be... the people were nice. The sales rep Mr. Jaime was excellent! He did his best to find the car with the features that I what I wanted and at the price that I could afford. I had a good experience... my only advice to people out there is to go to dealerships with a lot of time in their hands, don't be rushed, and go on a nice sunny day.

Worst place to work and even worse place to buy or get your car serviced. Majority of the Autonation dealerships around the area are awful with assisting customers and taking initiative. Definitely would not recommend unless you want to get ripped off in “preventative maintenance”, keep your wallet safe by avoiding Autonation in general.

The guy at the front desk,KT was very professional. The overall experience was great. I was in and out in no time at all. I feel that I have found the perfect place to service my car.

Service was great! The problem was fixed within the day.

My service person Austin was just delight to work with. He was very busy, but I could tell he was trying his best to give me as much attention as he could. He did keep in contact with me to time it would take to get my car completed. It took a bit longer than what I was told in the beginning, but all and all this was my second time getting my 2015 Nissan Rogue serviced here and it was good. I actually bought my Rogue here and Bikal was my sales person, which I have to say I trusted very much and I believe I did get a pretty good deal. I think I was pressured to buy the extra service contract though, not sure it was worth it, but I will see if it ever needs to be used. I do hope it is because it was quite a bit extra, more than I wanted to pay. Bikal did not sell me the extra package so it was not him with the pressure.

Excelent service. I was very happy with all the results and facilities.

Pésima atención al cliente, te hacen esperar mucho no cuando compras un carro y en cuanto a los planes de protección que venden súper mal servicio cero recomendados

I've been bringing my wife's '14 Juke Nismo RS here for servicing for a little over a year now, and I've been extremely happy with the professionalism of the service department with each visit. Thank you to Adam for answering all of my questions and keeping me informed on upcoming maintenance.

I have been sitting at a Nissan Service Center in Tupelo, MS for 4 hours waiting on a fax from this location so that my battery can be replaced and my family can continue our journey home to Marietta. We've officially been waiting on them for longer than it will take us to get back home. I've talked to 4 different people, all who were going to get right on it � First Offense: "Our fax machine is really slow." Really...your fax machine takes HOURS to send?? Second Offense: Requested an email and was told they would send it...email NEVER received. Third Offense: Requested a texted photo of the documentation. I was told, "I'm not good at that." Fourth Offense: Finally got someone on the line that seemed like they would cooperate, but their fax attempt failed and then they never answered their phone again. You all will NEVER recieve my business again.

My Advisor Richard was awesome. However, when I went to pick my car up Richard was at lunch. There was only one advisor (I did not get his name, he was an older white guy) trying to assist all of his customers and Richards all while two other advisors was sitting down doing nothing. The service manager sat in his office and did not offer nor attempt to come and assist the long line of waiting customers. I went to one of the guys to ask for assistance and he sat staring at the computer. After waiting so long I asked the other guy could he help me. He did try however, he couldn’t answer any questions and had to go find Richard and still came back with no answer. I still don’t know what’s the problem with my speaker.

My service rep-Adam was fabulous. He attended to all of my concerns and ensured a loaner while my Xterra was in repair. Adam is first class in his job!

Friendly faces! Great Service!

Was really great. I really like the guy who gave me the service.

I think Rich, and Jesus, was awesome at hoping me with purchasing my new car. Although, it was almost 10 at night, they never rushed, nor did they kicked me out. Very good place to purchase a car!!!!!

Im happy

The service advisor Richard was very helpful. I was quoted the correct price for repairs and my car was finished in a timely manner as promised.

Very nice experience. Fast and friendly with a great waiting area.

I've had my car maintenanced at this dealership a number of times. In the past, I seemed to have a number of small annoyances that made my visit(s) unpleasant. This is the closest dealer to me, so I continue to go back, reluctantly. I must say, this time, I had a great experience. The service rep that greeted me was pleasant. The gentleman that shared with me other service recommendations was outstanding (he won me over) and the service rep that checked me out was excellent. I now have a great feeling about the dealership and service provided. Amazing!

This was my first time purchasing from a dealership and Bikal was amazing in walking me through every step of the purchase. Not only did this dealership offer the best car for the price, but Bikal was by far the most knowledgable salesman I met during my search. After doing my research and visiting multiple dealerships, I went back to AutoNation and test drove the Nissan Rogue 2017.5 one more time with Bikal. Even though it was end of day on a Sunday, Bikal and his team got me out the door with my new car after hours. Bikal wore both sales and financing hats and they had an onsite insurance agent offering competitive pricing to make the process even smoother. Thank You, Bikal and AutoNation, I am very happy with my purchase.

Great staff They listen to your concerns and deliver on their promise

I would give AutoNation five stars. I had a very pleasant experience working with the team there.

This way the best car buying experience in my life. A shout put to Mr. Jaime for his courteous service and his patience. He made it such a pleasurable experience. And a shout out to Mr. Richard Mohammed who got me a great financing deal with Nissan. I will be recommending you to all my family and friends. Thank you for all your help.

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about Jesus Ramirez. He is by far the most patient and genuine car salesman I have ever worked with!

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase (I love love love my new ride!!) and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about him. He is by far the most patient and genuine car salesman I have ever worked with! He went above and beyond and got me in my dream car without breaking the bank!! :)

The service person told me my car would kill me and my family three times.. all it needed was the tire wheel tightened.

Excelent, was shopping for tires and this is the best place/ price to do it. In one hour vehicle was rwady

very good, the salesman was very helpful, I would recommend him to my friends and family

It was a really great experience all the sales people were very nice.

I was very please Dealer guy Jaime he takes time to explain to me every thing I want to know

AutoNation Nissan is awesome! CM Patel was my salesman! He’s was knowledgeable, patient, trustworthy and dependable. AutoNation is the same! AutoNation and the people that work there are fantastic and they have your best interest at heart! ��

I desperately needed a car last Sunday. I got a car and I love it. I paid more than 125% of the value for the car. I can't complain because I really needed a car that day. It is interesting, however, to read the comments, because I was told that I absolutely could not negotiate on price. I see that others have. Again, I needed a car. The financing was terrible and I had it re-financed the following day for 1/2 of the interest rate charged by Nissan. I can't imagine being as desperate for a car as I was last Sunday. However, if I am, I will go to Nissan Marietta. If I am not desperate, I will go elsewhere.

Amazing customer service ! From walking in the front door until we received our keys and drove away. Took my 20 year old daughter in and purchased a 2015 Altima. She bought her first Altima April last year at carmax with no credit at all payments at $380 month 22% interest. She totaled it in December. Auto Nation Nissan Marietta got her into a low mileage Altima for a lot lower payment and less than half of that in interest ! Tahir and Mr. Bryant were so understanding and worked very hard to get us a deal that left me in tears it was so great. They care about their customers and it truly shows. I WILL be recommending EVERYONE I know to them from now on. They have made lifelong customers with our family !

Been working with Jason DeMars in service, he is one of the best advisors I’ve worked with, EVER! I brought my 2003 Maxima SE in because it was shaking(that’s not an understatement)....he took the car, said he’d call me when they had a diagnosis. He called me on Tuesday morning, explaining the situation. I was instantly relieved at his professionalism, he earned my trust, told me what needed to be replaced. I authorized those repairs, he calls me again to tell me it’s back to normal....and recommended some other repairs to make my car good again! Not only did he have my car fixed right, he earned my trust. Couldn’t ask for anything more! Way to go Jason! ���� Thank you for earning my business and making me a customer for life! Adam

I was searching for a 2018, Nissan Rogue @ Cars.com. Using your website, I found the best price on the SL model @NissanAutoNationMarrieta. We purchased the car and my wife and I are extremely satisfied with our purchase. Got a great deal and a great finance rate.

I hadn’t even closed my car door and one of the salespeople, Jesus, was already all over me with questions. Super aggressive and wouldn’t just let me browse without asking questions. Got back in my car and drove away. I can’t imagine how the rest of a transaction would go.

Excellent! Every time I visit, buying or for service.

Great service. Had my first oil change and rotate and balance. I was in and out in quickly.

Absolutely amazing experience. It made the drive to Marietta absolutely worth it. Not once did we feel like we were being manipulated. Everyone was above board and honest. This is definitely the way it should work. Thanks to everyone at Marietta Nissan.!

WORST CUSTOMER SERVICE EXPERIENCE EVER! I got my car serviced here in January of 2018 (for the first and last time) and I had the worst service experience of my life. I was the first service appointment of the day and had arrived before any other customers for service that day (12 minutes prior to the service department opening up). When the service bay opened, I pulled in and waited for someone to assist me and was ignored by three different staff members (all white). Each of the three saw me and acted as if I was invisible. No one even spoke to me. About 12 minutes after the department opened up, a white lady drove in to the bay and was greeted immediately, checked in and serviced ahead of me. All the while no one has even acknowledged me yet. I emailed and left voicemail messages for both the store and General managers to voice my concern and neither one of them responded back to me. This let me know that they condone this type of treatment at their facility.

Got a recall notice & told to schedule a fix. After going through countless circling of the phone system that never took me to the department I was supposed to be connected to, I finally talked to a human who told me to make an appointment. Connected to yet another department, left a voicemail, never heard back. Guess my recall wasn't important to them since it wasn't a paying job. Thanks for nothing.

sales person listened and made sure that I was completely satisfied with truck

Jonathan went above & beyond to make sure that I had a pleasant AutoNation buying experience.

CM Patel helped me buy a new Titan. We went back and forth on price, but never once did I feel pressure to buy nor did I feel like his counter offers were unfair. We ended up agreeing on my offer and not a cent over. Best experience I have ever had buying a car!

Thank you so much I love my new Rogue. Special s/o to Rich Muhammad in finance.

Like autonation and would refer people to that facility

People are always telling me to go someplace besides the dealer for my service so I can save money. However I truly believe that going to the dealer where the technicians are trained specifically for your vehicle and the parts are guaranteed from the manufacturer has resulted in longevity of my vehicles and that is where the money-saving really shows up. I started with Nissan of Marietta back in 1980s with my Datsun truck, then I bought a pulsar that due to maintenance lasted over 400 thousand miles and now I am still enjoying my 2002 Xterra very much. So for 30 years I have watched these guys improve customer service and add amenities and personnel to assist the service managers. The only tiny complaint I have is the wait. But a hot chocolate and large screen TV with my favorite home makeover show was a big help!

I have to hand it to the service department today, especially Jason. Saturday is a busy day; I had my Leaf picked up in ~5 minutes. Jason was excellent throughout the whole repair process; the staff on deck this morning was hustling to take care of everyone quickly and pleasantly. The young lady helping had my name, keys, and car pulled up before it was my turn.

Good people and easy to do business with Car running good My sales man assist me with this transaction

This was the easiest car buying experience I've ever had. It was worth our 3 hour drive. I highly recommend CM Patel!

Buying a car is most stressful moment, but not at Nissan Autonation Marietta GA Mainly because of My sales consultant Mr Ramay Ahmed. He was very patient, very courteous and through in explaining me the sales procedure and all the details of my car after my purchase. I have a Nissan dealer in columbus Ga, but because I got A good deal and because of my efficient Sales consultant Mr Ramay Ahmed and the rest of the staff including the internet sales manager, I drove all the way to Autonation Marietta GA. Make sure when you purchase your next car at Autonation Nissan Marietta GA you ask specifically for Mr Ahmed Ramay.

Got me a new 2015 Altima SV my favorite car they help me get the right payment and a low down payment.. FYI MY CREDIT SCORE IS NOT GREAT AND I HAVE A BANKRUPTCY THIS PLACE IS A LIFE SAVER!!!!

I got in and out in a reasonable amount of time. My questions were answered and repairs were done to my request and satisfaction.

Stephanie Parker in service is awesome.. very professional and attentive.

I bought my truck from them this past Thursday. The salesman was very helpful and treated us with the utmost respect it made the whole buying experience enjoyable. They found us the truck above and beyond my dreams. However the financial man, Mr. Harry was the GREATEST...... He helped us in more ways than one, so to him I give the special propts. Thanks guys. Y'all are the best... Major and Ginger.

Great service. Came to look for a new vehicle and left with one not exactly the one we wanted, but the service was amazing.

The best part of the process was my sales person Marcos. He went above and beyond to make sure I was happy with my purchase. I love how honest the sales team was during the process. I would definitely purchase another car from auto nation.

I'm really tired of waiting 40 mins to get my car service (with an appointment I might add). Who cares if you "technically" have to be checked in my a certain service person... get off your behind and be helpful!!! Horrible customer service!!!

I bought my daughter a 2016 Maxima on Tue Nov 14. The experience was as smooth as could be. Our salesman Pharoe was fantastic! He listened to what we were interested in and the safety features that were important to me. That was instrumental in helping us decide quickly and with confidence and the Maxima that we purchased was the first car that we test drove. I believe this detail sets Auto Nation and Pharoe apart from other dealerships. The day we purchased the car happened to be Pharoes day off but he came in to make sure everything was smooth for us. The financing process was also smooth and low pressure. We will definitely be back for our next vehicle. Thank you Auto Nation! Mariah and Alexis Pryor

I went in to take a look at 2017 Nissan Rogue Sport model for my daughter. My sales person was Muhammed Tahir. Very nice person and a non-pushy sales guy. Also the finance manager was extremely nice and not pushy. Needles to say I drove out with a new car for my daughter. She loves the car and so do I. It seems the car was made just for her. I would definitely buy another car from here. Thanks

The most horrible, unprofessional service I’ve ever received at a dealership. It all started when my alternator went out in 2016. They were very friendly at first, but the moment I decided to trust them with my car, everything went downhill. They stole several items out of my car when giving me a “complimentary detail” for which I did not ask, and they could not seem to locate the items when I personally went back to the garage to look for myself. They “fixed” my alternator - only to find out they’d broken my A/C in the process. When confronted, they tried to act like they didn’t do it, until I went to management. Foolishly, I trusted them again with a simple task: replacing windshield wipers. In doing so, they left the plastic on the new blades, which was a serious hazard driving in rush-hour rain. Just when I decided to stay away from AutoNation Nissan Marietta, my alternator went out AGAIN… only one year after they “fixed” it the first time. Again, they tried to wiggle out of taking responsibility, until I spoke with management… again. The cherry on top….. Two hours after picking up the car from the dealership, it broke down in the middle of an intersection….. I ended up needing to get a new car (which I was not happy about, and it was NOT from Nissan). It was apparent that they’d damaged my alternator (and who knows what else) beyond repair. The only reason they have such a high rating on Google is because they give incentives for good reviews - but please dig deeper before trusting them with your car.

Service and staff are always the best! The service to my car was extremely quick and painless!

Good service from Ashley. I got great help and answered all my queries

I was nicely greeted by Stephen in service. He went over what service was going to be done to the Rogue. Within an hour I was on the road.

I brought my car in last Thursday for a replacement driver's side window. I was told the window would have to be shipped in overnight from a neighboring Nissan dealership and it would be ready the next day. The next day (Friday) I receive a call the window was placed on backorder and would not be ready until Saturday. By Saturday at 3 pm, I've received no update from Nissan Marietta so I call the maintenance department for an update and I am told the window is being shipped from Texas and it would not be ready until Tuesday. On Tuesday I receive a call that my car is finally ready. I return my rental vehicle and am questioned about paint chips on the driver's side door and I am accused of causing the damage however no one bothered to look at my rental agreement which clearly states there are paint chips on the car. The women working the maintenance desk ask if that note was written at the time I left the dealership essentially accusing me of forging the note. I will never return to Nissan Marietta again in my life.

I PURCHASED NISSAN SENTRA FROM AUTONATION AND SALES PERSON MR C K PATEL AND HAD A GREAT EXPERIENCE PARTICULAR MR C K PATEL IS VERY SUPPORTIVE AND KNOWLEDGEABLE .

Sales manager (William Weatherford ) and salesman (Jaime Pesante-Davalos) were very helpful and honest.Go see Jaime when you get there.

Service was Good! Employees were friendly and helpful. The facility was comfortable. Providing rental was extremely helpful and appreciated.

I came in my 350z without an appointment and even though there were people ahead of me, someone was always watching to make sure I was getting helped. Ashley ended up assisting me and she was absolutely fantastic, I cannot stress enough!! She was incredibly personable and the experience was like I'd been there 1000 times before!! 110% will return for future service!!!

I bought my car from them in May I had a problem with it stalling out so I took it back to them they told me that they would charge me for an issue that should have been corrected before I bought the car. They tried to charge me for a air breather hose that should have been replaced before I bought the car so I just went ahead and bought it myself and put it on and they will no longer be getting my business

I took my car in before my 120K mike warranty expired. The transmission has problems when I?m on long drives. Unfortunately they could not recreate the problem. I?m going to take the car on the road soon to recreate the problem. I?m told that they will honor the warranty at that time. The customer service was excellent.

Great service both by representatives and mechanical personal. Our second car from this Dealership and will return for another.

Richard was amazing on getting me in and out ahead of time, service here is excellent!

Nome required. Previous questions were answered positively.

These 5 stars are for Tamara ONLY. I tried to get pricing for a few services and spent 30 minutes trying to get a hold of someone. I normally have great things to say about my experiences at Nissan, but today just showed that it can't be 100% all the time. I get it, we're all human. Except for Tamara, who was able to answer my question in less than 10 seconds which makes her SUPER-human. Thank you Tamara!

Welp four AutoNation dealerships in three states and they all equal horrible customer service but this one takes the cake. I made an appointment for Saturday a week and half ago for servicing. I was supposed to see Stephanie. Well, I go there and get there five minutes early, they apparently overbooked by three hours. There was a woman there who tried to be helpful but they were pressing me to reschedule when she asked Stephanie to assist me she told me that she was too busy. I asked them how long I can drive on my car because it was due for an oil change none of the SERVICE advisors at a NISSAN dealership could tell me. Really? Isn’t your job to advise me on serving my vehicle? Welp that did it for me, I’m done with Autonation they are nothing more than a big corporation who doesn’t give a damn about its customers! I just hope nothing happens to my engine due to AutoNation’s incompetence. I was better off getting my oil changed at Walmart!

This location always treat me right ? I was coming here first wen to another location and came back.

My service advisor was Ashley and she did a wonderful job very courteous and helped me solve my power steering recall issue. I would not have given the dealership of 5 if it hadn't been for her. No communication from other service advisor Zach when Ashley was off. Also car was not clean when I picked it up and I could not wait any longer. It should not take 45 minutes to pick up your car when told it is ready.

Very good experience with AutoNation. I will recommend this dealership to my Friends and others.

Very helpful and cheerful staff. The reception area very clean and comfortable.

Adolf was extremely meticulous and thorough in each step of the way with always a smile on his face.

I got an excellent deal on a 2017 Nissan Altima as compared to two other local dealerships and was treated with respect and given complete honesty. Salesman provided a great tour of the dealership and provided me with great tutorial of my new car. Really enjoyed my experience.

Mr. Richard Philadelphia at Service was very nice and helpful. I would recommend this place to my family and friends.

I brought my car in for an oil change and tire rotation. It took 2 hours even though I had an appointment. I appreciate the car wash, but after I got in my car, I see that not only were my tires not rotated (the back right tire was lower than the other 3), but they didnt even bother to put air in them during the 30 pt inspection. The kicker is, I was charged for a tire rotation! This makes me doubt the oil was changed too. I have never had an issue with a Nissan dealership, so I will be finding a different dealership to service my vehicle.

Richard and Tamara are the best and effective team players I've ever encountered at a dealership.

Jason in the service department was very helpful and thorough. Great service!

My salesman, Bikal, was very nice, patient, and willing to work hard to put me in a car that felt like mine. He succeeded. I've only had the car a few days now, but, it drives like a dream and I'm enjoying it completely. I have a lot to learn about all the bells and whistles, but, Bikal assured me that I could come back any time for further or repeated instructions.

I was taken back for my service within 15 minutes of my arrival. My service Representative covered all the things that needed to be address on this visit and let me know the cost upfront.

From the moment salesman Mohammed T. greeted us in the dealership parking lot, things kept getting better and better. We gave him our list of features we wanted and our price range. Within 10 minutes he found our perfect car, in stock at the dealership. We thought, "OK, next comes the "Sales Price Salsa Dance": I want to pay this, but the dealership won't take less than that. Didn't happen. After a 5 minute conversation, we reached a compromise, shook hands, and I drove home in my new (used) car. One of the easiest and best purchases we have made in a long time. Thank you Auto Nation and Mohammed T.

I was shocked at not only the deal I received but how quick and easy the entire process was. Everyone was so helpful! They definitely have a customer for life!

A great experience with Service. Wish I didn't need the repair I had to get, but they -- particularly Ashley -- were wonderful. My Altima would have been dangerous to drive so they worked me in and got it taken care of. Would definitely recommend.

CE was great. He made the buying process very easy.

My service advisor Jason Demars was very professional, curtious of my time and expedient in getting back me when I called. All the employees at Autonation Nissan Marietta get a five star rating in service and quality.

Very quick and professional service. Also washed my car for me which was FILTHY! I've had 3 Nissan vehicles that have been serviced here and they never disappoint me. I drive 15 miles one way to get my car serviced here because no other dealership offers the same level of service.

My husband and I bought a 2010 Nissan Frontier this past weekend with the help of Duncan. He was great! The finance team was great! Any questions or concerns that we had were quickly resolved and answered. Will definitely do business with them again in the future.

Just bought my first new Nissan from Marietta Nissan and I was surprised at how well the experience went. Everyone involved was so personable and helpful.

They should know when you schedule your service appointment and check in at the service department that you have purchased their service agreement. Too quick to tell you what the charges are, I had to tell them. I wished I had been informed when I purchased the service agreement I could only bring the car to an Auto Nation dealership.

Great location to visit, have went to other auto nation location on Thornton Rd, customer service here is the best. Will definitely go back to this location.

I like the car but the sales Representative neglected to tell me about the auto stop, If I knew about it, I would not have bought the car.

I had a wonderful buying experience with Autonation Nissan Marietta. My salesperson, Maurice Brooks was so helpful with my buying selection of my 2015 Nissan Altima, Both the salesperson Murice Brooks and Manager Richard Muhammad were most helpful and courteous throughout the car purchase process. I am delighted with the purchase price I paid for this car. Murice thoroughly explained all the new feature instructions, i.e. navigator, cell phone APP, backup detection screen, etc. and took me on a test drive so that I felt comfortable driving my 2015 car. Before I drove off, my Nissan Altima was thoroughly clean and polished...it looked like a brand new car ! The Autonation Nissan Marietta showroom is a beautiful facility. I would highly recommend it to anyone wanting to purchase a fabulous Nissan vehicle.

Before I went there, I went to other dealerships to look at other make and models and I'm not going to bad mouth the other places but obviously I ended up in AutoNation. I give them A++, Bikal and the staff were amazing to deal with I never felt harassed or pressured to make a decision that I wasn't comfortable or confident with. I had a great experience purchasing a brand new vehicle from them. Thank you!

I was very please with my overall experience.. I had a warm greeting and got everything I needed done and more to my car. You can say I am a satisfied customer.

This was a really good buying experience. The vehicle was exactly as shown with the same price. No haggling. My salesman, Dikal,was the best. Personable and professional.

Had a great experience here! Great customer service and done in a timely manner! Would highly recommend!

The buying process was very smooth I went it and came out with what I wanted EVERYONE there was extremely helpful and kind.

Walked in for an oil change and after atleast an house, oil change, tires rotated and car washed. Excellent customer service Jason Demars!

Tasia and Duncan are great. They followed up politely without being pushy. Commitments were honored and the buying process was more straight forward than I thought.

Great service with Richard. He got my car serviced in a timely manner even with a flood of customers

Couldn't do enough for us to make the process easy. Went above and beyond trying to get us a lower interest rate. Great customer service

I had a great and pleasant experience at this facility

Staff were friendly and respectful. I feel like they looked out for my best interest because the situation I was facing. Thanks AutoNation !!!!

Richard was my salesperson. He was extremely knowledgeable and informed me of all of the services that are needed to maintain the upkeep of my vehicle.

The customer service for my vehicle repair was excellent. I was told exactly what I needed, the cost, and any further recommendations (which I value, for the life of my vehicle). I would definitely return and specifically request Zach.

Zack was wonder. I felt like he truly valued me as a customer. I will come back soon and look for Zack for all my future car issues. Thanks for hiring great people like Zack and the mechanics that work there.

The experience was wonderful. Mr. Richard was extremely polite and scheduling the service I requested for my vehicle. He called me after I dropped my car off and and gave me a few options to consider after the service was completed. Overall the politeness is definitely what I liked most.

I came in to get the wheel bearings replaced on my vehicle. The service was covered under the manufacturers warranty. No more roaring noises!

I had a great buying experience with this dealership

The service was great and Jason was fabulous I am good with the service I received from Jason

A really great team and service. This is my 4th Nissan - Bought the Sentra SV - Really impressive model. Happy 4th xxxxxxxx

Excellent costumer service! Completely satisfied with the purchase of my new vehicle!

On Father's day weekend I brought my car in for a basic warranty replacement. Ended up dropping over a grand on my 120,000 mile maintenance. That Sunday I was stranded on the side of the road because a basic clamp was not properly put back in place and I lost all my recently paid for transmission fluid. I placed a call to autonation and I was assured that when I could get my car back there (the next Saturday) that it would be taken care of and someone would be ready to help me. When I brought it back the following Saturday for them to re-flush my transmission and put in new fluid, I was met with questions and confused faces. No one knew I was coming nor did they know what had happened. I live 4 hours away and was in no way compensated for my lost time or money.

Excellent customer service Zach was great! Stephen and Eloy are stand up guys as well! Exceptional comfort especially when taking care of ur car

Great customer service representative. I got a recall notice concerning my passenger side air bag. My representative had me in and out in less than two hours. He did a great job.

I had an accident in my company parking garage and had a good bit of damage to my passenger side front end. Filed a claim and had the repair work done at the AutoNation collision center (they are a part of the Autonation Nissan company, but operate out of an entirely different location that the actual dealership. Anyway- they fixed the cosmetic damage but after picking it up and while on the way home, I noticed the transmission was slipping. I called the collision center while driving home and let them know that I was experiencing problems with what sounded like the transmission. The Collision center told me to bring it to the Autonation dealership for inspection. Well, within 5 min of hanging up , my car died in the middle of the road. I ended up having it towed to Autonation (the dealership- not the collision center), and called my insurance company to let them know that something was still wrong with my car. They told me to have Autonation do a transmittion tear down to find out whether the issue could be linked to the accident or something else (to determine whether my insurance would cover to fix it or not). I coordinated that with Zack- service manager at autonation Nissan, to get that done. Since that first phone call to Zack, i was kept informed and updated of every step and concern along the inspection, repair process. Insurance wouldn't cover the cost to fix the transmission repair, but Zack assured me during the process that if the insurance company didn't cover it, autonation would- with no charge to me (apparently, something was missed (or not done properly) in the origional body work/repair from my accident at the autonation collision center). True to his and Autonation's word, I did not have to pay anything out of pocket. They replaced the transmission and got me back in my car after one more week or so in the shop. So far- no issues at all the way my car drives. Although the collision center may have missed something- they did a great job with the cosmetic repair. and the Autonation service department (Zack and team) provided great customer service after the issue was discovered.

The sales person that sold me my 2015 Murano, Mohammad Tahir, provided a pleasant and supportive buying experience. He answered all of my questions and provided critical information about the vehicle and the operation of its features. If I were to rate him, I would give him and A+. I can say the same about the finance officer that assisted me in obtaining financing. Overall, AutoNation Nissan Marietta is hands down the best dealership I have ever experienced over my long driving career. +

I went in for a service and waited for my vehicle. The service was performed in a timely manner.

The facility was clean and the fact that they had a playroom made experience even better. I had a one year old with me. I believe the guy that was helping me was Alex. I tried to verify insurance for a rental, computer was moving extra slow, my insurance app had to update before i could access it, then phone died. Called to have it fax, fax wasnt coming through. During that Alex moved all 3 carseats, they were setup and ready to go. He went back geabbed my charger out my car which was parked a good wax distance. And i had to be at work. He was very mindful and helpful. Despite technology working against me, it was a great experience. Thank you

I have recently had my oil changed. I received excellent service.

The service that I received was outstanding! Jason was my service Manager and he made SURE that I was taken care of!

I always receive great customer service from our Service Rep Richard. He is always professional, courteous, and friendly. I can be assured that my visit will be pleasant, and my service will be prompt. I appreciate his knowledge and great attitude.

Very friendly and helpful. Great customer service.

Our buying experience was awesome. Relaxed, efficient, friendly and knowledgeable with the best prices and selection around. I would highly recommend this dealership to anyone.

Great to work with we lived all the way in northern South Carolina they met us half way and were very nice people!

My Apt for two recalls, tire rotation and oil change for my 2016 Altima was much shorter wait, thanks to Jason and the staff, mechanics at Auto Nation Nissan. They were very helpful and with free coffe and snacks, the time flew by. Thanks Jason for going over my services and explaining in detail...

fast and convieniet clean facillities attention to detail

Great staff. Jason was friendly and very helpful. I felt comfortable.

Always great customer service and quality work. In and out fast. This is my 4th Nissan and is an awesome vehicle.

Always a good experience! Lots of information about my car and what it needs and then great service!

Loved working with Keysha Quinn and the finance manager. Easy and painless process and everyone went out of their way to help me get out of my lease and buy a new Nissan Rogue. Would definitely send people to them. Love my new car!!

Very pleasant service Great customer service work was done on time when promised, very clean and neat atmosphere great customer service from the beginning to the end.

Adam got me in and out the time he promised Great service!!!!!!!!!!!!!!!!

Duncan was very knowledgeable and friendly. He took his time explaining everything about the car that I purchased. I was really happy with the whole process.

tried to get an appointment for an oil change on 4 - 29 , and 30 , called several times no answer, so I went on 5-1 got my oil changed without an appointment and I think I over charged

The transmission to my 2013 Nissan Altima went out and I didn't feel that I should pay $3900 for a new transmission on a 4 year old car. I decided to get a new car and my salesperson Keysha Quinn was amazing. She really took the time to figure out what the best options would be for me and got me the car that I wanted and needed. She provided awesome customer service. I would definitely recommend Auto Nissan in Marietta to any of my friends and family.

Excellence Service with Steven Velazquez . I will be please to use Auto Nation again.

I walked in thinking negatively about my chances of getting a much needed vehicle. Thought I was going to have to settle. I was surprised. Big time. Excellent service and attention by everyone we came into contact with. And I drove away with just the car I needed.

DUNCAN "Donuts" helped me when I was in a time of great need. He worked and worked to get me into a vehicle. He and all the staff here where G-Ds messengers that day! I will buy all my future vehicles here!

I purchased my Altima here 4 years ago and each experience since then has been top-notch. Every service technician has been very professional, knowledgable, and customer oriented. Always appreciate the car wash and vacuum at the end of the visit!

Jaime was fantastic. Helped put us in just the car we wanted for a great deal!

My customer experience was wonderful! Stephen is very personable and he always make me feel priority even though he has tons of other things going on!

My service consultant was awesome! Coming in for an oil change only I was told of other concerning issues with my car. This put a small damper in my plans but Jason was understanding and helped me out the best he could. I really appreciate his effort and kindness! My Saturday turned out to be ok after all. I will be returning because of the treatment I received from him.

I have a 2008 Nissan Pathfinder. Lots of posts on the net talk about the fuel level sensor failing and there being a recall for 2006-2008 models. We get an engine code read at our local guy free of charge. He tells us its the fuel sending unit. We set and appointment at Nissan based the belief its part of the recall that there are hundreds of posts on line about. We tell him we had the code read and its the fuel sending unit. He says he'll check it out and let us know. Calls us 2 hours later and says..."its the fuel sending unit" and then tells me it will cost about $725. I call Cooper lake automotive and they will do it for $465. So I go to pick it up and they charge me $125 for a diagnostic fee...to tell me what I already knew. Basically they charged me $125 to plug in the computer and click return button. Ridiculous. Asked for discount since we told him we already knew that was the problem and he said it was standard charge. Well even with the charge I'll still save $200 going to Cooper Lake. Adios AutoNation Nissan...I wont be back.

Top notch professional who invest quality time with their customers. Every step of purchase was performed with the client's interest in mind. Thank you C M Patel for working extremely hard to ensure that I received the vehicle that I requested, even though you didn't have it at your local dealership. Definitely will refer my friends to this establishment. Didn't mind driving over 300 total miles for a competitive price. It was worth the drive.

Bikal was great to deal with. He went out of his way to make me comfortable and make buying a new car a great experience

We purchased our Nissan Murano at Autonation after a disasterous buying experience with another Nissan dealer in Woodstock who promised to honor TrueCar pricing and then proceeded to haggle every step of the way. The folks at Autonation had the unit we wanted, gave us a price almost $2000 lower than the other dealer (who swore they were losing money at the higher price), and had us driving away in the new car in a ingle visit. No haggling, very thorough, showed us everything possible about the new vehicle before we took ownership, and treated us with courtesy respect, and professionalism. A great team to work with.

Excellent Experience. Price was fair, inventory was available as stated, The facility is nice and the people act with integrity.

I had my car towed to this Marietta location I called the location before my car was towed. One I arrived I was advised by a service tech that they had a three day backlog. I explained I called before I had my car towed and no one told me they were backlog. He sad sorry no appointment no service. He stated he was paid commission and since I talked to a female he said maybe Stephanie could assist me. Stephanie is a 5 star employee she listened and understood my frustration 4hours later she was able to get a diagnostic on my car get me into a rental have may car repaired within 48 hours However since my $900.00 alternator repair and battery replacement the a/c in my car does not work the compressor does no engage just blows hot air. It was working before i had the car serviced. I have called the service department 4 times each time I have left a message for either Stephanie or the manager to ask if the a/c was disconnected during the repair. Feeling frustrated! I want someone to return my phone calls

Duncan was wonderful! he helped me take advantage of the manufacturer incentives in the most beneficial way. The showroom and friendliness of the staff is also an added plus.

Purchased a 2017 Pathfinder and the sales and financing experience was excellant

I am super happy with my purchase and I recommend Ducan as a sale person,he is the best,he always does a great job.Its my second car that I bought at Nissan Marietta and Ducan did a perfect job on my first one and now on my second one,thanks Ducan and thanks Nissan-Marietta(everybody there it's really nice,polite,happy...)I definelly will be back for the next one.I am in love with my new car!!!

AutoNation Marietta was great! Tahir and Duncan were a great team! Everyone at AutoNation had exceptional customer service!

Jason was awesome!!! He also made suggestions to keep car running.

OVERRALL GREAT SERVICE WITH CUSTOMER SERVICE AND REPAIRS TO CAR. COMPLETED IN A TIMELY FASHION.

Great job! I had the most concerned service Advisor Mr. Austin! I've had issues with a previous Nissan Dealer and was able to completely turn my negative experience into a positive one! I appreciate great customer service anywhere I go especially at a dealership! Thank you Mr. Austin you were awesome!

Nice attention, good communication, and the employees are very nice.

Had an awesome experience! CM Patel was awesome! He worked hard all day to get us the deal we needed! Everyone we encountered were helpful and very nice! Love my new Nissan Rogue !

Very pleased with the level of service as a customers in the service department. Also with the finance representative Daniel Feliciano

These guys are great. My first experience with this location was for my 5,000 mile service. I couldn't have asked for a better experience. Richard, Service Manager treated me as though I was their only customer. On a scale of 1-10, these guys get a 10!

Stephanie was great. I had made my appointment with Bobby, but he ended up with the day off of my service and called me to see if I would like to see someone else, and I said that would be fine. Stephanie was busy when I arrived and another guy checked me in. When it was time to pay, my total was higher than I was told by the guy that checked me in. Stephanie explained that each test was $123 and since the guy didn't tell me this before, she took one of the charges off. I can't give them five stars, because they need to make sure they explain each charge before hand, so that customers know. I will return in the future.

Excellent experience considering that I really do not like shopping for a new car. Mr. Adolf Ebile, the salesperson who sold me my 2017 Nissan Rogue SV was really outstanding. He was patient, beyond words, not "pushy" or tried to sell me something other than what I was looking for. In fact, the Rogue that I wanted, color wise and with the options I was looking for was not on the lot and so Mr. Ebile drove to another dealership to pick up the perfect vehicle. How is that for excellent service. I would also like to say that Mr. Anton Davis, the Manager, at AutoNation worked with us (my daughter and I) in terms of coming up with an affordable price for my new vehicle and offered me a fair trade in price for my old vehicle. Actually, purchasing a new vehicle can be a pleasant experience if you go to the right dealership! Way to go Auto-Nation!.

Adam was so kind and helpful. The wash and vacuum your car with every oil change....sweet deal!!!

I took my car in for a service recall. Although it took a little longer for them to complete the job, I was given a heads up by phone as well as when I arrived. My service representative Adam was great and very concerned about my time and patience. If you ever have to take your car to Auto Nation Nissan of Marietta and you want a great service rep ask for Adam.

Wow! Care and service was great! My car sounds good and looks great! Thank you! My car was vacuumed and washed! Great Service!

“I would recommend CM Patel to anyone who wants somebody honest and has extremely great knowledge when it comes to buying a car here.

I love auto nation Nissan ! The stuff are very friendly and helpful .

I had a great experience from salesperson Tasia Simpson. She was very professional, courteous & friendly. She made buying my first car a great experience. Her manager went about & beyond to make sure I was happy.

We had been visiting various new car dealerships looking at what was new. This was a frustrating activity due to the interactions between us and the salespeople. We encountered overeager, pushy people until we came across CM Patel at AutoNation Nissan in Marietta, GA. Not only was he pleasant to deal with but his knowledge of his products is extensive. The facility is spacious, comfortable and clean. The entire process of buying a new car was a positive one.

I brought my altima somewhere else but wanted to come to AutoNation Nissan for service, originally went in for a diagnostic (witch I had a appointment) but then realized I didn't need one just a oil change, so when I told them I want to change what I came for it was no problem, everyone that passed as in workers were so nice, I will be back for other services THANK YOU!

The process began on line and moved very quickly to direct contact with the sales rep. All aspects of the purchase went very well.

I purchased a certified pre-owned 2014 Nissan Altima and was happy with my experience. Tahir Muhammad was my sales rep and not pushy at all and very helpful. I would return here to purchase another vehicle.

Recently I got my Nissan Rogue there. Before that I went to several other dealerships looking for an SUV but none of the other sales people were nice as here. In other place they told me that they were going to email me the price and payment options and they never got back to me. Here in Nissan they call you to see you have everything that you need, they email you different vehicle options. I had a great experience buying there, totally recommend it.

This is my fifth Nissan I've leased from AutoNation Marietta. Our salesperson is Wayne Parker. Wayne has a very reassuring demeanor and makes the decisions that must be made before deciding on the vehicle of choice, as painless as possible. We have ALWAYS been satisfied with the end result and have enjoyed several years driving a Nissan......(P.S. - This go-round, we decided on a Murano and love driving this car!)

I never leave dissatisfied! From the time I get there, they are very welcoming and the work is always done in a timely manner!

Good experience just hate dealing with warranties and financing even after paying most in cash that part still takes too long, Basically knew which model I wanted so driving, negotiating, was pretty smooth and quick.

Service representative Bobby Austin is very helpful. He always smiles. It is very easy to communicate with him. Even you don't have an appointment with center, he will always make sure that you will get the service as soon as possible. He is really nice.

Have serviced my Maxima there for 2 years now and have had excellent service. Everyone has been friendly, prompt, detailed and fair! First was Eloy, now Bobby is my go-to guy!

Excellent customer service,Jason was really helpful and friendly

Wait was longer than normal, but they let me know that when I got there

I recently bought a Toyota Camry and was pretty upset that the sunroof didn't work so I scheduled an appointment and they said that my warranty couldn't cover it! So they sent me to the auto nation Toyota and they were going to charge me 300$ Are you kidding me! They didn't even care that the sunroof wasn't working before I purchased the car , so thanks auto nation Nissan this is my very first car and I feel that your sales associate shouldn't take advantage of that !

Great sales experience with CM. had to wait 2 weeks for a drive out tag due to various problems.

Jason at AutoNation Nissan was very helpful. I originally scheduled this service to get 3 recalls completed on my 2015 leased Leaf and wasn't offered a vehicle to drive and cancelled the appt because of the trouble and time to get this done. I worked with Jason D. In the service dept and he made the visit as painless as possible. Thanks!

I had a great experience at Nissan Marietta. Our sales agent, CM Patel, was great. He was very knowledgeable and patient and ended up giving us a great deal on a Nissan Rogue SL. I would highly recommend CM Patel and Nissan Marietta.

The experience i had with Keisha it was awesome she did everything in her power to make sure i was satisfied and got the car i wanted good low miles and great condition.She went above and beyond yo make sure we were satisfied when we left god is good and she's the best. I would recommend her most definitely

Great buying experience. Everyone we came in contact with, especially Jesus and Dave were very professional!

My experience with this Nissan dealership has always been positive. I have nothing but good things to say about them...

Very good experience overall. Every person we had contact with was very professional and personable. ?????

Service good. Advisor good. Need a service department person dedicated to answering phones and giving customer vehicle status reports. When this happens, I will up my rating to 5 as the service itself is excellent.

I made an appointment online for 1:30 after leaving a message with the service department. The service adviser who I scheduled my appointment was helping another customer, however, there were 2 other service advisers sitting at their stations. No one ever acknowledged me or took the time to ask if they could help. I have been going to this particular locations for many years and always received superior customer service from my 2 previous advisers who are no longer there. The only bright spot was my service adviser, Richard, who was very professional and personable. One other point is that the service manager (I believe this was his position because he had on a white shirt), came up and started talking to Richard without saying excuse me as I was checking out. Richard had the decency and common courtesy to say excuse me before continuing the short conversation with said guy.

After checking in and waiting for 2 hours, upon my inquiry on how much longer it would be, I was told from the service adviser that the service manager would have to speak with me, waiting another few minutes I was told that my vehicle could not receive fog lights as scheduled by service and I would have to get with sales on my issue. I was upset that upon scheduling my appointment and sitting for hours even after checking in, I was not told sooner.

Easy leasing experience. Salesman Mohamed Toure and David in finance took great care of me and made the transaction easy & pain free.

I hardly ever leave that place feeling disappointed. If I have any questions about my service or need a second look at my car their response is can you come right now? Never had better service elsewhere.

Noel Philadelphia @ Autonation was very polite and friendly. he Stayed after his shift ended to ensure I was taken care of. Thxs a bunch..A really nice service adviser

AutoNation Nissaon on Cobb Parkway provided professional and courteous service for my car servicing needs. My first impression was that the facility is large and visually appealing. Once I entered I was greeted very warmly and made to feel welcome. The customer area itself is very clean, warm and welcoming with a TV area and complimentary beverages. Jason, my car care specialist was also accommodating and helpful with being pushy. I was very surprised when he offered to loan me a car to take home for the night while my car was being serviced. It wasn't long before I was on my way.

Worked with Stephanie to get my car serviced. She has the best customer service and an awesome personality! Service was quick and easy. Thank you

After initial difficulties to get in touch with the right person, the experience of purchasing my LEAF after the 2-year lease expired was overall very positive. I am still floored how long the paperwork seems to take, but I got a very fair deal and walked away very happy. CM Patel was a very attentive and helpful sales associate.

Awesome experience for the 2nd time! Quick, polite and all around easy purchasing experience!

A sales lady I initially spoke to on the phone wanted to start running BS lines on me and thought the difference between $57,500 and $60,000 was $6,000 so I asked to speak to someone else. Once I started speaking with Mr. Patel it was apparent that he was professional and BS FREE. No drama. I knew how much I was willing to pay for a 2017 Nissan Armada Platinum and how much they should give me for my trade in. They agreed to the win win price and just appraised my vehicle $220 less than I thought they should have. In and out in 3 hours.Thank you Mr. Patel for making this experience pleasurable.

Good service representative. However, sometime during the repair of my vehicle they broke the hinge on the front storage compartment, and cracked the circular plastic ventilator cover without mentioning this on vehicle pickup day. I would recommend the dealer, but I will also inform my friends of my experience.

Our experience at Auto Nation Nissan of Marietta was Outstanding. If you plan on purchasing a Nissan I strongly suggest you visit with this dealership. An ask for MR Patel,C M. A truly Outstanding salesperson. He listens and is attentive in the decision making process. He doesn't push and he takes the time to make sure all your questions are answered. He's not the everyday salesperson. I very happy we had him to help in our vehicle selection.

I love Nissan Cars naturally and had such a wonderful experience purchasing my car from Gary Muzik ..Thx again for my 2015 Nissan Altima.. Love it 👍👍👌

I checked in to Auto Nation Nissan Marietta WITH APPOINTMENT for my car 🚗 RECLL and I Waited Long time till they finish my car, actually this is not first time, I always wait there at lease two hours and half which is absolutely pointless, they don't have respect for people Time. Please SEE us when we get thereAUTONISSAN

Good service. They inspected my car. Gave me information that was needed to helpful improvements.

First time using Auto Nation and I was pleasantly surprised with how friendly and helpful all the staff members were throughout the whole process.

Wonderful experience and great customer service. I went in to test drive a Rogue and Juke. My sales representative, Jaime Pesantes-Davalos, helped me locate the vehicle I wanted and was very patient in letting me test drive and look at all the options I was interested in. The transaction process was seamless and I'm very pleased with my decision to do business with AutoNation Marietta!

CM was a great salesman! Worked with me in every way. But once dealing with the finance manager it was terrible. Dealing with Mr.Feliciano was the worst experience ever!!

I searched the net for 3 weeks and went to several Dealers trying to find a truck for Delana. Johnathan and Dave took very good care of me at AutoNation Nissan Marietta. They had the right color and extras on it, and I was in and out in no time. Great job guys. Merry Christmas and Happy Birthday Delana!

I'm 105% sure my auxiliary adapter was taken out of my car during my visit. Which is pretty petty but I was using it literally right before I came for service. The cable itself was connected to the port near the radio but the alternate end of it was tucked under my driver's seat mat. So I couldn't see the adapter missing until I pulled the cable out to use it. What a coincidence right? I hate to make a blast about something so minuscule but it happened and I had to buy another one. I prefer to not accept the complimentary wash and vacuum or anything that requires going into my car & isn't part of the service I asked for. To avoid things like this. I had a good experience with Mr. Philadelphia who deserves 5 stars. Before I paid for my service, he noticed there was an extra charge on my bill for a service that I had not asked for nor was suggested to me. I had only come for an oil change. He cleared up the charge that I didn't even notice myself. I hate to rate 3 stars given that I've had decent experiences here before but...I also wish to have my belongings whether big or small in the same place I left them.

Great people. Good work. Quick service. I would go back and buy again.

I have loved my Leaf since I leased it in April 2014. I was recently in for service, and I had a wonderful experience with Mr. Philadelphia in the service department. He stayed in touch with me, diligently kept me up-to-date, and got my car turned around very quickly. He is awesome, as is the entire team!

Thank you, CM, for a wonderful car buying experience! You really went out of your way to get me the vehicle I wanted at a price I could afford. I can tell you are really dedicated to your job and love what you do! I will definitely tell all my friends to come to AutoNation!

I always enjoy having my 2014 Maxima serviced at this location. Stephanie is a wonderful service advisor to work with! As long as the service stays top-notch, this will continue to be my location of choice. Great job all around!

wanted to share our service experience at Auto Nation Nissan yest. My wife took our 2015 LEAF with 9k miles in for it's first service. We asked for 2 new key fob batteries since one was completely dead and the other very close. Also asked for the stuff done at the first service at 7500 miles. Service guy initially balked at rotating tires because he said the car needed a $100 alignment. I didn't agree a vehicle with 9k miles that had never had tires rotated should need an alignment - especially given that the car comes with cheap tires that'll likely need replacing by 25k. Wife dropped off the car & requested they charge it some when the work was done. Other than tire rotation, all they needed to do was change out brake fluid & wash/vacuum. Ended up taking about 6 hours to do... Wife was checking out & didn't see anything about key fob batteries being replaced. Turns out they forgot to do that.. Car didn't appear to have been washed. When wife mentioned that, service guy said it takes too much work to remove bugs, & the car would need to be detailed for that. Dash wasn't cleaned off & it looked like someone vacuumed for about 30 sec. My wife asked about the fluid being replaced and service guy said they don't do that til 9k...which is actually what the car has on it.. She got in the car & it hadn't been charged. Service guy said something about maybe it wasn't fully plugged in. Said super charger was out of order.

I received help from Muhammad Mountassium who showed so much care for his customers! I love my new 2016 Altima SV. This is my second time receiving help form Muhammad and it certainly won't be my last!

Worst service experience of my life this week at Auto Nation Nissan of Marietta, after 5 years of loyalty and 3 cars purchased here its all been pissed away! Farewell Auto Nation Nissan, I won't be back!

Outstanding Job by Stephanie Parker! Great People! Great Service'

Very pleasant. Stephanie was great! The recall was handled to my satisfaction. Appreciated the shuttle ride to work.

CM Patel listened and got us exactly what we were looking for

Bought a used car last Saturday from AutoNation Nissan of Marietta. Not a week later we were on the side of the road. The repairs are supposed to be covered by the warranty. Lets see if they comply. Either way, out at least $100 dollars already for deductible and no car Sunday or Monday because we have to wait for "approval" before we can rent a car. Not my idea of good service.

CM is a great person and overall wonderful sales man. I would highly recommend him to anyone!

The people were very nice and.helpful. I always have a pleasant experience when I come.

Took my car in for service. The staff was very friendly and had great customer service skills. Jason Demars is a great asset to Autonation Nissan

Great service and very little wait time. Beautiful waiting area and very friendly environment.

NOT A GREAT EXPERIENCE. I WAS NOT KEPT IN CONTACT WITH THE STATUS OF MY CAR. I HAD TO KEEP CALLING AND WHEN I GOT MY CAR THE INSIDE HAD DIRTY GREASY FINGER PRINTS ON THE INTERIOR.

Always good, have been using this dearlership for many years.

Great service and follow up. Thorough with review

My Nissan LEAF was serviced for the factory recall notices - without any issues.

Leased a Rogue for my mother and Jaime is by far the best franchise dealer agent I've worked with. Will definitely purchase from him and this dealer again!

Great service. My car was even washed and vacuumed.

I have a GREAT Service Advisor named Bobby Austin; who remembers the details of my car and has taken the time to get to know me. You don't find this type of service at dealerships; but here you do, and this is important to me and brings me back each time. I will only have my car serviced when Bobby Austin and the technician Rick Carter are working. They do an OUTSTANDING job and I appreciate all they do. Thank you, Maria Arvidson

We had a very pleasant experience! As soon as we arrived, we were greeted very nicely and quickly. There was a children's area and we felt very accommodated! The service did not take long at all! We will definitely be back!

The customer service Stephanie Parker did great job!?