I have had the pleasure of working with Rich on a few occasions. He is always friendly and helpful.

The concern and care about my cars performance and my assurance that I will be satisfied after the work was completed!!

During my online search for a new vehicle, I came across AutoNation Nissan. My first green flag was the DRVPNK initiative. I have many relatives & friends that suffer/suffered from breast cancer, and AutoNation's commitment to donating, supporting, and promoting research made me stay on the site a bit longer. After talking with my dad, I found out my niece worked for AU at one time, and she connected me with her former co-worker, Lachelle. Green flag #2 - Lachelle was a HUGE help in my search! She did her own research, walked with me through the process, and spoke my language. When the car I thought I wanted was NOT what I wanted, she took it a step further and assisted me in finding a vehicle that I like a lot... so much so that I bought it! AU worked with me on financing and sold me a car I will keep for years, all for a price that's fair, considering today's market. I recommend Lachelle, Derek, and AutoNation Nissan in Marietta as a great stop on a car shopping trip!

Updated as of 5/31/2023 Olie is my favorite service provider. He really has great customer service and takes the time to listen. Much appreciated 💎✅

Professional and efficient. What impressed me the most is how they all work together as a team to ensure that clients are well taken care of. Special mention to Mr. Strada, Brandon and Olie. They're good on their promise to deliver. Even washed and vacuumed the car. I have been going to another Nissan dealer for 20 years and have been extremely disappointed with the service. I'm definitely choosing your dealer. I give you a perfect 10.

This time services were much better! They were faster and had smiles on their faces.

I had an oil change and maintenance service done. It was a great experience. All of my concerns were addressed to my satisfaction. Furthermore, Olie worked with me to pick me up (personally) when the regular driver was off shift. He listened to my dilemma and made a way to work around my schedule going above and beyond.

My old Nissan needed a new transmission, so I decided not to repair it, and just turned it in and bought a new car. Everyone was very nice, and I was very happy with the transaction. My salesman, Bryan Cooley was very helpful.

Great customer service from Olie my service representative. He kept me informed about the repair and the cost, didn’t try to sell me anything that I didn’t want or need. I was at this dealership about 10 years ago to get a diagnostic test and the service representative told me that my car needed $10,000 worth of repairs!! He then referred me to a New Car Salesman!!. The only thing that was wrong with my car was that I needed a Transmission which I got done at AAMCO transmission for $4000 including labor! I vowed to never return to this dealership!! But because my local mechanic was unable to fix this problem, he recommended I go to the Nissan dealership and this one is the closest to me. I made an appointment with Olie and I am glad that I did!! It is very hard to find an honest mechanic now days but I will Now schedule my oil changes with Olie @ this dealership. Time changes things!

Very good

My 2006 was having some problems with flashing lights on the dashboard while driving and losing power. Talked with Service Representative Olie and he called with a diagnostic of the issue. He kept me informed and quoted me a fair price for the repair. I will continue to take my car to AutoNation Nissan for service, and request Olie as my Service Rep.

Service agent (Richard Philadelphia) was very helpful. This 2020 Nissan Kick was a preowned vehicle. Mr Philadelphia pulled up previous service records to show me that prior maintenance had been done. This put my mind at ease. I came to Marietta Auto Nation due to a "warning" censor light. The service was still under warranty, and the problem was completed quickly.

The purchase was made easy but the follow up on putting right some small problems could have been better.

The purchase was made easy but the follow up on putting right some small problems could have been better.

All day for a oil change tire repair and replace the sticker

We brought our Nissan in because of a flat tire. They were unable to fix it, but arranged to have a new one put on the next day. In the meantime, they were able to do the upcoming oil change and make sure all systems were operating great for our summer car travels. The waiting room had a great work station and the communication was good between service mangers and us.

I visited AutoNation Nissan of Marietta to scope out the Nissan Rogue. Duncan Guda assisted me with my search. He was incredibly knowledgeable and understanding, and worked with me enough that I drove off the lot in a brand new 2023 Nissan Rogue that day! I’m very happy with my purchase and would highly recommend this dealership to anyone looking for a great car. Ask for Duncan!

I had a great experience with my visit at Autonation! I’ve been servicing my car for the past 3 years, ever since I first bought my Nissan Armada. Service advisors are on point and gives me an overall relaxed and professional vibe goes around the dealership makes me feel welcome and always wanting to deal with Autonation Nissan exclusively. As long as I remain an owner of Nissan, they will continue to receive my business! Thank you!

The sale team was great. I like the way that they work with people. I would certainly come back and tell my friends about AutoNation.

The latest was my second service appointment at Marietta Nissan. I switched from the Lithia Springs location after 20 years because honestly, I felt that the service had become sub par. On both visits to Marietta, my service advisor, Rich Huffman, was simply perfect. He clearly is extremely knowledgeable and professional; there really aren’t enough superlatives to describe the level of service he provides. He took the time to explain exactly how a problem with my A/C that came up while at Lithia Springs could easily be addressed with a simple on/off of the fan instead of paying a lot of money to replace the compressor. That was the first appt. During the second appt, he took the time to find my maintenance contract and found I was covered for the services provided.

It was amazing

The agent, Ryan, was very friendly and helpful, The work was done in a short time. I was in for oil change, wheel rotation and balancing. The crew was also able to take care of the recall issue related to my Rogue. I always receive coureteous and efficient service at the Marietta office.

The initial customer service I received from the call center was absolutely horrible but once I got to the dealer, the customer service there was great. They started working on my car immediately upon my arrival and I was in and out within the hour. I was pleasantly surprised that they washed and vacuumed my car as well. It's too bad a customer can't by-pass the call center and speak directly to the dealership - that would save a lot of grief.

This was my first visit for my oil change and tire rotation. Its also my first car so they were helpful on making sure I knew everything. I appreciated the kindness!

Good honest service Came in with Check engine light. Pulled code, found issue (that local shop couldn’t) and replaced the part. Price wasn’t the cheapest around but having the vehicle running properly (again) was well worth the extra cost.

Always a great experience when I am here getting my car serviced!!!! They are punctual and not pushy!!!

This was the most efficient easy oil change I have ever had. Everyone was super helpful and I was in and out of there quickly!

Always taken care of when I get my car serviced with Richard at Autonation Nissan in Marietta.

Brandon, my maintenance rep. was very professional and updated me on my vehicle maintenance process. The only issue was with the mechanic who performed the service on my vehicle. My vehicle had recently been washed and two days after the maintenance service appt. I noticed residue on all 4 wheels, I initial thought it was grease that I could easily wipe off, but it was thick residue and had to put some elbow grease to remove it. I feel that when I spend $2K on vehicle maintenance that I would get my vehicle back the way it was delivered. I only go to this location for both of my vehicle maintenance and vehicle purchases. Have never had an issue until this appointment. I did speak with the owner loyalty Manager, Jasmin Wiessner and she did apologize for the experience and offered me a free oil change.

We just recently receive my GFs vehicle from the mechanical shop at AutoNation Nissan Marietta . The costumer service was great when we dropped of the vehicle to get it repaired no questioned asked . But when my GF picked up the vehicle the costumer service has drastically changed. At this time my gf called me because she felt uncomfortable because she felt like the workers there was speaking to her in q lower manner (degrading) due to her having little to no knowledge about cars. She even over heard a couple workers mentioning that she had spoken with me with snarky attitude. We even requested to have the vehicle cleaned and/or charged while it was under their care due to it being a electric vehicle, which they kindly agreed and wrote down in their notes but when she received it , our simple request was not done even though the vehicle was under their care over a week. Now she is on her way to do it herself . My GF is a kind hearted soft spoken girl and I’ll be damned if I would let any individual talk to her in such a unprofessional manner. Horrible service . Take your business elsewhere .

Very professional and my coupon . I am happy with my service and will go back

Hassle free and smooth service. Went to purchase used car and was quick and easy to pick the car and complete the process.

Made an appointment, got there and still had to wait several hours. They said the appointment is a formality but not an actual appointment. So I waited and waited.

Excellent service from all the team specially Stephen Strada who make sure that everything was done before giving me my car back

My car was serviced in a timely matter. I am very happy with the service I received

Noel was a great help to purchasing my new 2023 Nissan Sentra! Everyone was friendly

Clean waiting area. Friendly staff. Very timely My appointment was scheduled for 7:30 AM. I arrived at 7:10 AM. I was leaving within an hour. My car was washed and vacuumed out as well. They did not fill my antifreeze/coolant and windshield washer fluid. I did call back and spoke with Patrick. Very disappointed.

This was my 1st time ever working with AutoNation Nissan & I will be coming back to get all my car services done with them! Their customer service is unmatched! Rich was informative, understanding, & a fighter for his clients. He kept in contact with me the entire time through text message & also responded to my questions no matter the time! I appreciate him listening to me and for being understanding about my situation. Rich made sure my Gracie was taken care of! I appreciate the kindness of the staff. I have been telling everyone with a Nissan to come to you guys! I am extremely thankful for how you all take care of my car but also me! I can not thank you enough!

Great customer service from Richard. Dealership takes care of all my needs.

Very friendly, low-pressure, and helpful salespeople. Bryan Cooley was great in helping us pick out the best vehicle for us and getting us the best price. We are very happy with our new Nissan Rogue.

Amazing Service. They went above my expectations.

I had a 7:30am appointment for an oil change and I was there over 2 hours. The service team was extremely nice but, slow.

They were all so nice and helpful! No pressure to buy personable and friendly.

This is the second time this has happened so I won’t be returning. Was hearing miss with my breaks took it 3 times over 4 months before they finally found the issue. I left my vehicle and when the service rep called he said the cost to replace the rotors would be $150. I get there to pick up my car and was told $450. Had charged me for the pads which he said would be warranty out. From what I could gather that was the cost of the rotors but not the labor. Who quotes only the part rate. I will not be returning.

Great service at this Nissan Dealership

The GOOD: Good Attitude & Friendly Customer Service Reps; Also never knew they washed your vehicle & did a quick vacuum before bringing your car back to you so that was a plus! The NOT SO GOOD: I had an appointment and I arrived on time. Upon arrival, I pulled in & remained in my vehicle for quite a while thinking that I needed to wait on a customer service rep. No one came so I grabbed what I needed and put the car in park, and Walked inside. Once inside I only saw 2 personnel at the service desks but none of them said anything or acknowledged I was even there. Then one of the guys finally looked up at me and said “Someone will be right with you as he walked away”…..A few minutes later he came back to see what I needed. I explained I was due for an oil change & that I had an appointment booked. He looked up my information however I informed him that my last name changed as well as my address. He asked for me to write down all of the updated information & then asked for the vehicle keys to do a quick inspection. My appointment was for 12 noon; they didn’t pull my car from the service area where I parked it until 1:15 pm. Upon checkout, I looked over my receipt to see my name and address input incorrectly, even though I gave him all the information he needed. For me, it’s just the PRINCIPLE and attention to detail. If I take the time out to schedule an appointment, I should at least be able to be serviced AROUND the time of the appointment; if I am pulling up for a scheduled service, I shouldn’t have to HUNT for a customer service rep and If I take a moment to provide you with detailed updates; it only takes a second to input what I ACTUALLY wrote so that my information is reflected correctly. It’s the LITTLE things that go a long way!

Arrived for 7am oil change. Quick service as I was out before 8. Given recommendations and pricing on additional services needed. Polite staff

The 5 Stars goes to Service Advisor Rich Huffman. His knowledge communication and honest approach and is unparalleled to any service advisor I’ve ever encountered. If Rich is not in charge of the entire division, he should be.

Thorough explanation of the warranty was not explained by anyone

My car was repaired and ready before the date I was advised. The customer service was excellent. I was pleased. Will use them again no doubt.

My service advisor was very great at communicating. He let me know what was recommended and when my car was ready. Great service!

Rich Huffman is a great employee, he made my visit to AutoNation Nissan Marietta very smooth and easy. Awesome customer services that makes me want to come back.

Great job to Nick and his team! They fixed the ongoing issue with my truck and completed some maintenance work as well in a timely manner.

I had a terrible experience at this location. Dropped my car off for a routine 100k mile service. I was told my vehicle would be ready the following day. Received a text at 7:40 am stating my vehicle was ready with a link to pay. After paying the $3,000 bill it asked for a scheduled time for pick up. I scheduled for 10 a.m., while in the Uber I get a call 5 mins before 10 am stating my car was in fact not ready. The vehicle had not been test driven prior to them stating the vehicle was ready. I arrived obviously concerned and looking for answers that Rich could not give. Requested to speak to a manager as I just need a clear understanding on how I was told the vehicle was ready but it was not. Ryan proceed to tell me I was lucky they did their jobs and tested vehicle because they did not have to. I was beyond shocked and disappointed in his attitude and response. After an hour and a half I received the keys to my vehicle. Nick acknowledged that the team dropped the ball. However while I was inside of my vehicle rich kept pointing to his watch asking when I was leaving like it was a joke to him, he also asked what I did for a living which I found very inappropriate. Overall a terrible experience here.

Didn't have an appt and still got me in and out in a decent time.

The people were very nice polite

Great customer service!

My service advisor, Olie, was tremendous. Olie made me feel that he cared about my repair situation. I am not use to honesty at the “stealership”. This Gentleman has given my wife and I a new attitude relative to bringing my car in for repairs.I always ask for him !!!

I recently purchased at 2023 Nissan sentra. I would just like to say Michelle went above and beyond to make sure I walked off the lot with the best car for me. Derek did a great job at making sure I had all the paperwork taken care of for the finances. Overall a great experience!

I didn't have a good experience at first with Nissan dealer in austell they sent me to Marietta to Mr Richard Philadelphia thank you sir for your kindness

This dealership usually takes less time when getting car serviced, the dealership I bought my car from could take 4 hours just for an oil and tire rotation. This one usually a hour to an hour half at the longest

Thanks to Noel is a great person

Do not get work done here they do not honor warranties!!!!! I purchased a "new" transmission after the original transmission failed on my Nissan Pathfinder at 95,000 miles. The "new" transmission is only warrantied for 12,000 miles, probably because they know how terrible their transmissions are. Surprise after 7,000 miles the transmission has a busted part and now I have to pay $1K to have the part replaced. Do not buy Nissan and do not get work done here!!!!!

Service was easy to schedule and they were ready for my Rogue when I arrived at the appointed time. All necessary work was completed within the time the service rep estimated.

Excellent! Service was outstanding and it wasn?t a very long wait. Thanks Auto Nation Nissan.

My service was wonderful. Brandon did a shading job helping me and explaining what was needed for my vehicle.

Very courteous and efficient service. Very pleased to be a repeat customer.

I had a great experience with your entire staff everyone was so helpful and nice and polite. Service that helped me me when went up and beyond to make sure I was good and that everything was going to be taken care of with my vehicle!!!!! So give him and the entire crew a great bonus!! Thanks you all

good service, efficiency, service performed on time

The service that I received was great. The work was performed quicker than I expected & when my vehicle was retutned to me it was much cleaner without me having to request. Very friendly & professional service. I will be back.

My interaction with Autonation was very good. The entire experience of buying a used car for smooth.

Mr. Richard Philadelphia was very pleasant and honest with me from the beginning. I Thank him for that, also Mr. Mark our shuttle driver was so kind.

I had a wonderful experience at AutoNation Nissan Marietta. They were able to get me in before I left on my trip and they had great communication with me after I left my car with them. I am very pleased with the work they did on my car and I will definitely be returning!

Rich is a great service advisor . Always friendly and always a pleasure to do business with

Awesome and wonderful service Good time and reasonable prices

Great atmosphere, clean, friendly and good service! I would definitely come back. The four stars is just because I waited about an hour and a half for an oil change when I typically wait a much shorter period of time at other places.

Took our 2015 Nissan Rouge with airbag problem and was overcharged and mistreated by Service Advisor Richard Huffman. We asked to speak to the service Manager and or Gen. Manager, left 5 messages. No return call! Rich was a jerk from day one in dealing with this, finally told my wife that the mangers would not be calling that he is the only point of contact. If you don't take care of your customers you won't have any Richard! He charged twice what any other Nissan dealer in Atlanta would have charged. $350.00. for diagnoses and would not apply diagnoses charge to repair. Picked up car sent to dealer in Cumming Ga who have been great, did the job for less than half of what Richard the Jerk wanted. $105.00. and credited this charge to repair which was also half the price of what AutoNation Nissan of Marietta wanted! Don't patronize this dealer and especially don't work with Richard Huffman unless you want to be mistreated and Over Charged!

Thank-you to Mr. Noel Bernard, for an excellent customer service experience. Please visit AutoNation Nissan in Marietta, and ask for Mr. Noel Benard, to purchase a car. Thanks AutoNation Nissan. 👍

I am very pleased with the service my truck received. It runs so much better now & the new tires handle beautifully. The detail work on the truck was perfect. I really appreciate the attention to detail (pun not intended) the person gave it. Everything about the truck was as pristine as the day we purchased it 3 yrs ago. I'll definitely be using this service department for all my future truck maintenance.

My husband and I have been car shopping for me for a few months now and couldn't seem to agree on anything ! Then we saw the 2023 Nissan Rogue SL 😍 . Wow . Now that is a beautiful car. We worked alongside Bryan Cooley and he was AWESOME! He didn't BS us, gave fair negotiations, this man went above and beyond to make sure I got my car the next day because my picky self wanted 2 tone black and blue which he personally drove to the Oxford location and drove it back to ensure I had a new car that day. Great customer service, an exceptional car, and I feel genuinely happy with our decision!. Ask for Bryan, he was awesome !

Great!!

My interaction with Autonation was very good. The entire experience of buying a used car for smooth.

Michelle was very patient with me as I test drove several vehicles before I made a choice. I am pleased with my 2019 Rogue Sport

Representative was very courteous and understanding of my concerns re maintenance of my vehicle. I appreciated the expertise of the work done to my vehicle and their knowledge, and future information re continuing performance of my vehicle.

I was working with olie and it was a great experience my service was quick and I was keep up to date on what’s happening. I also received a text message from there Owner Loyalty Manager Jasmine that checked how my experience was and I also told her that it was amazing. My experience was very very good and I will be returning to this dealership!!

Customer service was on point and very friendly. Booking my appointment online was as easy as A, B, C. The only challenge was their system was down for a moment so it took a while to get my paperwork done.

Excelente servicio

Great service....

Very efficient and timely

I been coming to Nissan before 2017 and I still come there. But I really don’t want to say anything bad but it just not the same. I just came to get an oil change and they just my battery and said it was good when my battery was not good . So fully Nissan service team will get better …

They provide a comfortable space to wait and customer service is top of the line

I am writing to express my disappointment with the recent service I received from this dealership. I brought my car in on a Friday for a maintenance check, believing there was an axle issue as had previously been diagnosed and also potentially a transmission issue. A service Tech, Richard, assisted me, was very helpful with describing what was needed, quoting the service and getting my approval to continue - which I admittedly signed. Very soon after this encounter, however, I called the dealership back the same day and requested that they put a hold on the service, that I would like to get the car appraised by their team to see about trading it in rather than pouring $6k+ into an old vehicle. What should have been a simple and efficient request turned into a frustrating, costly, and time-consuming ordeal. Apparently, the sales associate I spoke with on the phone, Brian I believe, never communicated my desire to pause the service to the service team, though I spoke to him on both Friday and Saturday (as confirmed by Ms. Bradshaw via online notes) as well as another unnamed associate who was not able to provide a status update on my service or the appraiser's availability. Frankly, I never received any communication at all from the team. On that Monday, out of concern that I would keep my rental too long due to traveling, I came into the dealership on my own fruition to find that the car transmission was "done" and payment was due. The unresponsiveness and lack of communication from anyone put me in a bind and forced me to make an expensive service purchase when quite frankly, I would have preferred to have traded in my car - though the suddenly available appraiser flippantly appraised the car at $1000 even....which is insulting and inaccurate even with no transmission. Overall, I was left feeling extremely frustrated and undervalued as a customer. The fact that the GM, appraiser, and really anybody with any decision making ability sat behind glass doors and didn't even bother to check on a customer in what was clearly a dysfunctional situation, is a reflection of the sad state of service and frankly manhood in this country. As there doesn't seem to be any rectifying this from the behavior of management, I will pay off the transmission service very quickly and will make sure I am vocal in my strong belief that no one should risk this type of situation by doing business with Autonation Nissan wherever reviews are possible.

Am so excited for my Nissan but most of all the Costomer service was overwhelmed team at Nissan treats us as family I understand everything high five to the wonderful gentleman who assist me in my buying my SUV he’s a great representative he make sure tell all the reason am to buy this car an with that am great full for his instructions have a great day everyone Nissan is the way to go today am a proud owner of a Nissan Rogue today

Good Service, Good Price. The Dealership is located in a good site in the city limits of Marietta, GA Cobb County. AutoNation offers Sales and Service of Nissan Products.

It took entirely too long for an oil change. I was literally the 1st customer in and it still took 2 hours. I get it you guys want to try and make a buck by telling someone all the things wrong with their car, but if someone brings a 22 year old vehicle in for a change, please believe that's all they want, especially if they are the 1st customer in. Let's use logic not just your pushy sales. And consider other peoples time. It made me late for work.

I received a tire replacement and alignment done. My car rides super smooth now. Shoutout to Olie

Richard Philadelphia is an excellent service advisor and really looks out for the customer 👏🏽

It was fast and easy. The whole process took less than I expected and everyone was so friendly. Felt like I was taken care off the whole time. The sales rep, Jaime P. is AMAZING!

Great...job

great experience! Sales rep, Jaime was amazing! the process was painless and fast. overall, 10/10!

Richard was great! I came in for new tires and some standard maintenance. I expressed I was on a budget so he made sure to stay within the my requests and was even able to find a discount for me. He was patient and professional with excellent customer service.

Fair and reasonable pricing for the work performed. The service rep (Olie) went out his way to keep me informed re status of recall repair as well as additional work performed. He even provided shuttle service to a nearby restaurant. Definitely a good experience!

Wow I was completely satisfied of how great the experience went. I had to get my battery replaced. They had several appoints available the next day. I brought my car in, they replaced the battery quickly as well as inspected some other issues I told them about my car. They called, emailed and texted that my car was ready and they even ran it through the car wash! Usually auto stuff doesn't generally turn out to well but I must say was the best experience I have ever had. Definitely come to this Nissan Dealership! :) The staff was great, especially the tall guy outside collecting keys and moving the cars!

I am Extremely satisfied/ extremely grateful for one service Employee Brandon A. he went above an beyond for me. he went to alabama on his day off about 2 hrs away to get my part for me due to it being on back order. he also took me to the car rental place an made sure i got what i needed! he was so generous and extremely helpful throughout the whole process. i tried to give him money and he wouldn’t accept it. i will forever be indebted to him he made me realize there is still people with good hearts out here. i hope he receives the recognition he deserves for this. because i’m not from GA so he helped me a lot or i honestly don’t know what i would have done without him.

Wow I was completely satisfied of how great the experience went. I had to get my battery replaced. They had several appoints available the next day. I brought my car in, they replaced the battery quickly as well as inspected some other issues I told them about my car. They called, emailed and texted that my car was ready and they even ran it through the car wash! Usually auto stuff doesn't generally turn out to well but I must say was the best experience I have ever had. Definitely come to this Nissan Dealership! :) The staff was great, especially the tall guy outside collecting keys and moving the cars!

The overall experience was excellent. The service Advisor, Rich Huffman, consistently advises me of necessary service work, even work not spelled out in the Owners Manual.

I always have had good experiences with advisor Olie. He explains in a layman's terms and gives the right recommendations.

Awesome Customer Service, the service representative was very informative and super nice.

Always walk in to great service. Very helpful! I?ve called in same day to get service done when needed ASAP!

Brandon my service rep is very knowledgeable, and ,courteous, he has great customer service.

Nice, friendly, pleasant atmosphere

Always a great experience and timely service will recommend to anyone and will be returning soon

They were very perfessional!

Everything went as expected!

Nice place to charge electric car. I also checked out new Ariya when I came here to charge. Got me very interested and may look into getting one.

Would never buy a car or get maintenance here again. Nothing my went right with either.

Everything went smoothly and as expected!

I bought my car in 2017 from here and I have been servicing it here since then, however I noticed they try to rip you off when you go with their recommended service! I noticed the difference when I started servicing with another dealer and I can tell the difference, I’d rather have an extra 30 minutes drive than servicing with Autonation

Great customer service

Thank you Rich Huffman. He takes great care of my Rogue

I came to change my oil and Ollie did well to forsee that my car was ready at the time they said it will be ready

Great service and was done in a timely manner. Always a great visit

l came to have my oil change and Ollie attend to me immediately I got there.l was so satisfied with my services.

Thank you too my sales person and a big shot out to sedrick mosely

I went in for a routine oil change and tire rotation. I was expecting to wait a while (1-2 hours) due to it being a busy Saturday. Well i got there at 10 and did not leave until 3pm with only one service being completed. Mechanic broke my wheel lock key! Instead if them apologizing for breaking they insisted on saying I brought the wrong wheel lock. Keep in mind i had the same key, FROM THE VERY SAME DEALERSHIP when i purchased this vehicle. Once i told him this he went back on his first statement and made up another excuse saying they can get wore down instead of just owning up to their mistake. I wasn’t offered assistance after i was seen in the pull in area to try to put my nut back on my wheel. Nor was I offered a replacement wheel lock key. Safe to say i will not be returning this dealership again.

Just moved into the area, and of course googled to find the closest place to get my 2019 Frontier serviced. Was welcomed with eagerness and excitement, and made to feel very “at-home”. Got an appt for the next day, and was surprised at how quickly they were able to perform the service and get me on my way!

I dealt with Olie from start to finish! He was absolutely amazing and very respectful with every communication. I will definitely be using this location in the future!

Parts pre pulled, in and out quickly. Excellent parts salesman, thank you very much, wingos body shop.

Duncan is outstanding! I would recommend any and everyone to deal directly with Duncan. This was by far the easiest and most pleasant car buying experience we have ever had.

Love my rep, he is really easy to deal with and answers my questions patiently even though he is really busy

Great customer service!! No disappointment

very good wok.

Battery performance is much better after the service

Update: Rich Hoffman (my Service Advisor most recent visit), kept me informed and up to date ever single step of the way. It is people like Rich that will have me keep coming back to AN NISSAN MARIETTA. Highest recommendation to work with Rich concerning your car care needs!

Always great customer service 👍🏿

The Service representative was prompt at answering the questions. Although it took longer than a day, I was kept posted on the progress.

Amazing

The price I thought was fair. Nissan went over and above with customer service. I was about to take a Lyft and they drove me home. It was like friends fixing your car. Thanks again!!

My experience with this dealership exceeded my expectations! I was in the market for a car for my son and was told by multiple dealerships they would be glad to assist in the buying process if I found one of their cars online. This dealership was an exception to all the others. Bryan Cooley took the time to search for cars and provided amazing customer service to get the car from another state. I would highly recommend this dealership and Bryan to anyone looking for their next car.

Service was great and prompt. Came in for one service but left with my car fully repaired.

Olei, the service advisor, was a pleasure to talk to and work with. The staff was very friendly and helpful and they completed the service in a timely manner.

My purchase experience at AutoNation Nissan was very pleasant. Everything was clear and the process was pretty smooth. I would recommend checking them out for your next Nissan.

Good overall experience. A friend recommended them to me. Oil change. Very friendly and helpful. My wife?s car had a low air pressure in one tire when we dropped the Rogue off and they had her pull around back and put air in it, checked the others. Cleaned out the inside of the Rogue after servicing it.

I have been getting my car serviced here for years. Highly recommend Rich. He gives upfront pricing and describes the purposes of recommended services with upfront costs in everyday terms. Efficient early morning appointments as well.

Bryan Cooley in Sales was great to work with. Called many dealers looking for a car for our Son who is turning 16 and Bryan went out of his way to find one for us. I would absolutely recommend this dealer and Bryan to anyone looking for a car and wanting exceptional service.

Great service, great customer service ,quick and helpful information about my car .

My most recent trip to Nissan was amazing, my technician, Brandon, was quick, efficient and got me out of the service center in less than an hour all whilst demonstrating some of the best customer service skills that I’ve ever received. He kept things professional during our conversation and still managed to personalize the experience, he also let me in on what he would be working on , and he answered all of my questions perfectly.

My service advisor, Rich, got me in and out quickly. He communicated with me about ways to maintain my car in peak performance. This was my first service appointment with this new pre-owned vehicle of mine. It won't be the last.

My service advisor, Rich, got me in and out quickly. He communicated with me about ways to maintain my car in peak performance. This was my first service appointment with this new pre-owned vehicle of mine. It won't be the last.

The repairs were fast. The customer service was awesome. It was an overall great experience.

I believe the technician that took care of me was Brian. My service was excellent and finished in just a few hours. I am very pleased with my car. I love it Thank you Janet Carswell 🤗

Great friendly and fair service.

I always receive service with a smile inside of a very clean and refreshing facility. Its great that they offer Starbucks coffee and water to quench your thirst. I love that when I receive my car back its washed and vacuumed, I could not ask for better service.Keep up the good work.

I have been going to AutoNation Nissan Marietta for years. Richard is awesome, friendly, and keep you updated about your vehicle.

My scheduled oil change with Mr. Philadelphia was a pleasant experience. I was able to get my oil change and it was noted that I needed front breaks, which he told me about and did not pressure me to have the service done, which I appreciate. I went ahead and had the service done and he worked the price for me, which was affordable. I left the dealership very satisfied and with a clean car. Mr. R. Philadelphia is my guy. Keep up the outstanding customer service.

I originally came in to get some work done on my car but ended having to get a whole new car due to how rusty all my parts underneath were. My cars from up north so I wasn’t aware just how bad the rust was. Duncan Gouda was amazing at assisting me in finding a new vehicle and made the process not as stressful for me. Holly also assisted and she was just as amazing. They have great positive attitudes and made this whole process easier for me.

I purchased a certified used 2018 Nissan Frontier from this company. They made the process quick and easy. Their price was fair and all their staff members were were polite and very competent. I highly recommend them and will use them again

Overall I felt like services are really expensive and would prefer other places instead.

Mohammed and Quadee helped me purchase my first car! Very smooth experience and friendly people. Everyone else in the dealership seemed nice and attentive.

Everyone we dealt with as we made our purchased of our car were helpful, polite and answered our questions and went through line for line with all questions and doubts. Mr. white was very helpful and represented the dealership on the phone once we saw the listings on line. One we were in the office everyone we encountered and and dealt with were wonderful. Hats off to Mr. White and Ms. Holly. I give the staff we dealt with 5 plus stars.

I had an appointment at 7am on a Saturday, and the service people was great.

Richard Philadelphia was so great and helpful.

That got me in and out of a oil change in a decent time, and help me with get a part i need for my car

Olie made my service experience a great one!

Duncan Guda kept me informed every step of the way, even sending pictures as my car was prepared for delivery. We had fun checking out all of the car's new features. I was never rushed and he made as much time as was needed to make sure I was comfortable with the car and the process.

Service is quick, thorough and personable. Highly recommend!

They replaced my battery with no issues. In addition they vacuumed my car and put air in my tires without me having to ask so I thought that was pretty nice of them.

My experience was awesome. They kept me Update on Everything about my car . Mr. Rich Was Amazing

Tire replacement on a service vehicle. Served me well didn't upsell. well appreciated.

Great service and friendly staff. I would give 5 stars, but when I called about getting my car serviced for a recall, I asked if I could just show up and the person said, yes. However, when I got there that weekend, someone told me I had to make an appointment. So, if they could ensure consistent communication, that would be 5-star worthy, in my opinion.

Everyone that I worked with-Moe, Holly, and Jackie, were all very helpful, patient and kind. I've never had such a warm experience purchasing a car. I truly would recommend this dealership to anyone that was looking to buy a car.

My experience overall was very good. The customer service advisor, Brandon Alloca was not only helpful but knowledgeable. He worked with me, did not rush me and kept in contact with me as much as possible. Aside from Brandon, everyone else I came in contact with, such as Ms. Holly in finance, was very friendly and personable. I can't think everyone enough for their service and just working with me through everything. This location is awesome and I will definitely be back!

I came in with an immediate issue on my Pathfinder and Rich was able to get me in and accurately get a diagnosis of the issue. He was thorough on his explanation of the problem and of the pricing.

The service was good but the service advisor Brandon was terrible my husband went to get my car serviced and told me about his experience with Brandon and he said he will go to a different service advisor next time very dissatisfied with Brandon’s work!

I enjoy going here to get my Nissan serviced; the service is always great and on point. I love that they wash my car after my service and vaccuum the inside unlike other dealers. I‘ve had 3 Nissan’s so far and I love them as a car; they’re affordable with great quality. AutoNation is always great to me, the service advisors are great especially Olie. He has really good customer service and is very informative when it comes to explaining anything regarding the vehicle. I don’t go anywhere else for service or car buying.

The call center was very helpful and extraordinary people need more associates like her to God be the glory

My associate was Rich and he was awesome. Let me know which recommendation were necessary and which were optional. Explained "necessary" services well. I did not feel pressured to purchase anything I didn't feel was needed. My only complaint is that the service techs left fingerprints and smudges on the light interior of my car. This has happened before so clearly this location needs to educate it's staff on preventing this issue or cleaning up after service is complete. Otherwise very satisfied.

My service advisor Rich was spectacular. He kept me informed of all the service recommendations.

My experience was excellent and Branden demonstrates excellent customer service!! Thank

Mohammed has a great customer service . Thanks for all his help .

I had a great experience at this dealership. I was in and out in a few hours and I purchased a 2022 Nissan Versa. Staff was very friendly which passed the time. My only qualm was my credit got shotgunned.

The overall experience was great. We worked together. Great team work. I recommend this place to anyone who is looking for a car. This should be your first and only choice. You don't need to go anywhere else. You will not be deceived. You can trust their honesty. I'm glad I made the right choice.

My service advisor was Ryan! He answered all my questions and thoroughly explained the repairs that I needed. Request him as your service advisor!

It is the best car dealer.

I enjoyed my experience and had no issues receiving my regular service.

Great workers , very clean space and great products

Olie was very helpful and went above and beyond to get my car repaired

Great staff!!

The first service for oil change and multi point inspection was really fast.

Great service and friendly staff!

Definitely would recommend..awesome staff‼️

Great customer service and friendly staff.

Philadelphia was so professional and took great care of my car. I appreciate everything he did for the service.

Great Service

This car dealership is hands down the best car dealership experience I have ever had. Most people dread going to a dealership as everyone knows it can take forever, well not at AutoNation Nissan Marietta! This dealership is fast and efficient. The team here is outstanding they pay attention to all your wants and needs. Plus they go above and beyond to make sure you leave satisfied!!!!!! Trust me you won’t be disappointed

I pay for a diagnostic and they charge me $250 but they know nothing about the problem of my car and want more $350 to tell me what is the problem ☹️

No complaints...courteous and thoroughl

Received great service as I am a repeat customer and enjoy bringing my car in for service

My experience with this dealership was awful! Took my car in for diagnostic for squeaking noise and oil change. I told Olie I think it's my belts. He called me back and told me I needed new tires and nothing was wrong with my car they took it for a test drive and the squeaking noise was rust and I may need some parts replaced later. I paid for all 4 tires and a diagnostic fee. I got a flat one week later took my car back to get that tire fixed and they hit me with I need my belts replaced and new brakes. I'm beyond pissed! That's exactly why I took it in and paid a diagnostic fee for nothing! I hate dealership preying on people for money when they come for a service. I called back and told them my situation and the young lady said she will let the service team know and the manager and NOBODY has called me back! I'm not going back and neither should anyone else beware go somewhere else!

My experience with this dealership was awful! Took my car in for diagnostic for squeaking noise and oil change. I told Olie I think it's my belts. He called me back and told me I needed new tires and nothing was wrong with my car they took it for a test drive and the squeaking noise was rust and I may need some parts replaced later. I paid for all 4 tires and a diagnostic fee. I got a flat one week later took my car back to get that tire fixed and they hit me with I need my belts replaced and new brakes. I'm beyond pissed! That's exactly why I took it in and paid a diagnostic fee for nothing! I hate dealership preying on people for money when they come for a service. I called back and told them my situation and the young lady said she will let the service team know and the manager and NOBODY has called me back! I'm not going back and neither should anyone else beware go somewhere else!

Rich, my service writer, an amazing guy, Thx rich

He was friendly and very helpful. Once I got there and he met me and handled everything. He kept me inform with what they were doing with my car via text and made recommendations as well of things that needs addressing.

Ole was very excellent in a knowledgeable he let me know every step that was going on with my car.

Jonathan was extremely helpful and it was a great experience.

Had a very good experience at AutoNation Nissan, Marietta. The staff were very professional and stayed back after the working hours to complete our transaction formalities. Special thanks to Jaime who is just awesome!!

Great Got the job done fast

I dropped in( without an appointment) to have my under car protection(?) checked out ( which was coming down) . I requested an oil change. I was told it would take a couple of hours. I went ot eat across the street , and when I got back, it was completed. Less than an hour.

I had a great experience. Did everything that was needed I will be back

Dealership exceeded my expectations in every way. I highly recommend them to anybody in the market for a new or pre-owned vehicle. You won't be disappointed!!

Rich and his team were awesome! He kept in contact and responded quickly! I would definitely recommend this dealership for repairs!

I brought my Rogue for routine service and the service was great. I will continue to have my service done there.

Rich and his team were awesome! He kept in contact with me and responded very quickly! I knew my vehicle was in good hands! Would definitely recommend this dealership for repairs!

I was very pleased with the service I received, Mr Olay was awesome. If I have any issues with my car again, I will definitely bring it back to AutoNation Nissan Thank you 😊

I went to this dealership looking for a used car to use for my business, and was pleasantly surprised by the level of service!

This department was great, the best customer service I have had in a long time! Keep up the GREAT work! Dreal was AMAZING

Service is no one’s favorite activity BUT with the expert staff in their department it atleast is easy and quick! Will be back!

It was amazing! The service was great and Richard Philadelphia was the BEST!!!! Keep him! He has such a vibrant spirit!

My long searching has finished with this dealer. The sales manager was extremely responsive.

Good service

My visit to this dealership was amazing. I traveled from North Carolina to purchase a vehicle. My salesperson Mark was great and took time to explain every detail on my vehicle. I would recommend this dealership to my friends and family.

The wait time was reasonable and advisory from Noel Richard Phila.. was very professional and useful.

I visited the service department and experienced great service! I will definitely be returning again! Thank you so much

My visit at this dealership was amazing. I traveled from North Carolina to purchase a vehicle. My salesperson Mark was great and he took the time to explain every detail on my vehicle. I will recommend this dealership to my friends and family.

Service was excellent. I was treated with the upmost respect and felt my comfort, updates on my service and time were important to the Mr. Philadelphia. Thank you

Bad experience because my service person was not there. They were supposed to rotate my tires and they did not and they put it on the paper it took them four days to call me back and let me know that they will rotate them for free

Great staff

It was a seemless professional experience.

Oldie was great- kept me informed during every step of the process.

For customers who opted to wait, please share the ETA in advance. I waited for 4 hrs to get the car. If i had known that in advanced, I would have planned it accordingly.

Dealership exceeded my expectations! If you're in the market for a car, check these guys out. You'll be glad you did!

Disappointed

No complementary ride share was offered to me which was offered in all previous dealerships or service centers. Once asked for at what time the oil change will be done during the dropping off time at 7:20 am, service desk could not give any specific time but only told it’ll be done in 2 hour may be. So had to get back home using lyft. Once back home around 7:50 am I was called and told the service or oil change is complete. Again had to go back using Lyft to pick the car up where lift charged me around $32. This is totally useless service. Will never get back to this service center.

This dealership exceeded my expectations. Lachelle and Holly were wonderful to work with and I'll definitely be back!

AutoNation Nissan Marietta has been wonderful to me. Rich is my favorite, so kind, helpful and honest. I will be back!

Very disappointed in having to wait 2 1/2 hours for an oil change and tire rotation. After being told that everything else in the multi-point inspection checked out, and receiving an email agreeing with that assessment, I received a phone call that said the brakes needed servicing. Very unorganized and haphazard handling of what should have been a routine service.

Rich is so kind and helpful! This is an honest place.

I had a 1030am appointment scheduled for an oil change. I got there at 1040 am and didn't get my car back until 4pm. I still can't believe I sat there and waited for over 6 hours. Next time I'm going to car spa for my service needs. At least they wash and vacuum my car and waited no longer than a hour at the most.

The experience with Autonation was excellent. I will definitely return and also refer family/ friends. Andrea Cooper had the most pleasant and upstanding customer service that I have received in awhile. The staff was great and everyone was very helpful. Thanks again. 😊

I enjoyed my time there at AutoNation they helped me find my dream car. I would recommend it to anyone looking for a car.

Very attentive very time efficient Excellent Customer service!!

I love my experience! The service was amazing, I felt very comfortable and at ease. I will definitely be back!

The buying process started out amazing until we had to return to the dealership to resign our paperwork. We had to return and sign papers 9 TIMES!!! Everytime we were called to resign, they tried to change the figures on the contract. Finally after a month and a half they figured it out! My mistake was recommending a friend to the dealership. She is a single mother that paid for all the "extra warranties" just in case. She had a claim to replace a tire on the vehicle and they gave her the run around for 2 weeks before she could get it replaced! Also, since I referred her the dealership is supposed to pay me a referral fee; it's been 3 months and they keep telling me the check is in the mail. Now they won't even answer me!!! Absolutely horrible dealership!!!

Loved working with Jonathan and Jackie! Super quick process! No hassle!

El Sr. Jaime fue muy amable.

Schedule an appointment for confirm a service was rendered adequately. Given I am not car mechanic savvy, it would be in the best interest of the employees to not blatantly disregard a customer’s concerns by stating “ she could have hit a pothole for all the hell we know ” to a fellow employee in a loud and condescending tone. I definitely will not continue any future services from this location.

Mr. Richard is always professional and polite! He treats my car like it’s his own! I respect that and appreciate that! Phenomenal customer service!!!!

Service is the best Richard knows what he doing

Olie was helpful and professional

Good experience. I could have given an excellent review if the following was done or true: 1. Loaner car offered. Or same day service was completed. I only have one car and it's hard to find someone to help 2. Car washed and vacuum as a courtesy. This use to be done but I guess dealerships did away with it 3. Dealership service and parts prices was more affordable.

I came in to get my back door latch fixed and the work was done in a few hours. Once I got home my truck would not start so I called the advisor Mr. Huffman, and he got me in on Saturday at 7:30 AM. The diagnostic was a failed battery. Work was completed sooner than I anticipated. Thanks to the team in service for getting these problems fixed .. happy new year To Mr. Huffman and the manager Ryan

I will never ever ever return here for Service again. The above statement was just a shortened version of my horrible experience with AutoNation Nissan and the incompetence of my service advisor Richard Philadelphia. Poor communication or the lack of was my major complaint.

I was looking to get a few things I thought was needed but it turned out I needed more. I was able to get what I needed first and I was given the time to consider. I will definitely be back to finish out my repairs.

Efficiency at its best. Rich Huffman was great.

Everyone we encountered worked hard to make our Christmas car surprise for our mother a reality, especially our salesperson Lashelle. I would definitely recommend to anyone who is looking to purchase, thet went above and beyond to make it happen.

Thank you so much Olie S at Marietta AutoNation, for your kindness, professionalism and great customer service skills. You made my experience pleasant and kept me updated while my car was being service. Thanks again!

The customer service was amazing and workers are very kind. Great speedy services provided

Outstanding experience with AutoNation Nissan Marietta. The entire staff went above and beyond to make our auto purchase surprise for our mother a reality, especially Lashelle. Would definitely recommend.

Great team work all the staff toke great care to get me the truck I wanted at a great price.

Staff was friendly

Quede muy satisfecha con la atención del señor Jaime...resolvió todas mis dudas y me dio mucha confianza..honestamente tuve mala experiencia antes en otro consecionario...ahora con toda seguridad recomiendo AUTONATION NISSAN

I have been a customer for 5 years now. I have purchased two brand new SUV’S from Nissan of Marietta. The entire dealership has Excellent Customer Service!!

The sales lady, Lachelle, was very helpful in finding the right vehicle for us.

Auto Nation Nissan is always thorough and reliable.

Recent experience was much better than in the past. Rich Huffman made sure all my questions were answered with patience and professionalism!

Service staff was very pleasant and patient with me. He explained that the tech would reach out to me via text msg

Update: Had a conversation with Al, and he helped me understand the process. Still a bummer that the offer was lower, but that’s the chance you take when you don’t take an initial offer. Original Recently sold my car back to this dealership. Be mindful if you are looking to do this. It’s a very subjective process and their offers depend on who does the appraisal. Went in to get an appraisal and came back not even 2 weeks later to sell with about 200 miles more and their appraisal offer dropped by $1000. I received the sales guy spiel about how markets change and the value of my car had dropped. One day later I see the car I sold them listed for $9,000 more than I sold it to them for. So much for a decrease in market demand, right?? He was sure to remind me I wasn’t obligated to sell (which I was well aware of), but at that point I’d already received my new vehicle from another dealership, and didn’t feel like trying to find a new buyer at the 11th hour. So if you’re looking to sell, it could work in your favor if you catch the right person on the right day. The other thing that felt shady was that they tried to tell me the number the offered me was different, as though I wouldn’t remember what it was. They even went as far as to show me a printed copy of the “original” offer. When I showed them a picture that I’d taken of the actual offer you could hear crickets.

My experience couldn’t have been better. Mohammed, Sedrick, and Jackie were truly amazing. I will tell all of my friends and family that are in the market for a vehicle that AutoNation Nissan Marietta and this team is where they need to visit.

I recently purchased a vehicle for my son from AutoNation Nissan and I have to say that they exceeded my expectations.....by far! We were in and out in no time. We will definitely work with AutoNation Nissan when we are ready to purchase another vehicle.

Richard is the best! He got me in and out with great customer service. I definitely recommend this dealership.

This company has great customer service. The way they detail the car is awesome, no complaints.

I had a very pleasant and easy go time at Nissan, I was only there for about an hour. There were people ahead of me and my repairs rep Mr. Richard ie very nice and very informative.

Amazing dealership! Staff was friendly and knowledgeable. I went in to look at a Nissan pathfinder and immediately was impressed with the quality of customer service. No pressure at all. Will definitely purchase from here.

So my significant other and child have gone missing and the key to the vehicle we drive was with them at the time of their disappearance. They refuse to remake a key for me and they are telling me we absolutely need to be there to have one made. When I asked for the courtesy of me not being there as I only have the one vehicle which is currently on the lot the declined to help even though I'm telling them how desperate I am to find my missing family as well. So let it be known in life or death situations Marietta Nissan doesn't care. And here is my wife's missing persons report number 22098285

Convenience of location is what brought me to this car dealership in the first place, but the level of professionalism and transparency is what won me over. My entire process was customer focused, engaged and transparent from start to finish. This was the best car buying experience I've ever had.

We have brought our Rogue here to address some basic maintenance (oil change, tire rotation) as well as other more intensive services (recalls, sensor recal., brakes). We have always left satisfied. We trust the folks that work here to take care of our needs.

I can always count on Jackie to find me a deal on a great car! He has helped me and my family for the past 3-4 years! AutoNation is amazing!

My entire experience with this dealership was amazing! Everyone I talked to was very knowledgeable and made me very comfortable about my purchase. The service manager and GM went out their way to make sure my experience was A1. Thank you again.... I will be doing business with this dealership again.

You and your team are very professional, family oriented, and persistent making sure your customers are completely satisfied. Was able to walk away with a new 2022 Nissan Sentra with challenged credit in the rebuilding stages. The team worked tirelessly to get me financed and I could not be more happy.

good soup

I called several times for an update no one returned my call I ended up driving 40 miles to find out the service advisor was not there a simple return call could have told me that . And save my time

The General Manger Al reached out to me to make things right when it came to my complaint. I thought it was a very noble thing to do and it was greatly appreciated! Today alot of companies don't pride themselves on customer service, just profits, its great to see that one still does.

Olie was amazing and ensured me of all the updates that was preformed and what’s next to come. Thank you the guys had my had my car in and out in no time.

When I first arrived at the dealership I was greeted and welcomed. Every Nissan associate was extremely kind and helpful with me. A particular Nissan associate Mickey Turner went above and beyond with his attention and service for me. I was very appreciative of his service and time! After my first visit going to this Nissan dealership, I had to go back again recently. When I arrived I was greeted and taken care of immediately. I had the pleasure of working with Ryan Elias and he was very professional and thorough with me and what my vehicle needed. Yet again, I was very appreciative of the level of attentiveness the associates give their customers and will be back again!

Amazing and responsive customer service. I had a pretty significant problem and it was repaired within 24 hours with additional work to assure further damage wouldn’t incur.

Jaime was incredible! Very honest and straight shooting.

Brandon was amazing to work with! He kept me informed on the status of my vehicle. We were so happy with how efficient the service area was. Very appreciative!

I was well taken care of by Philadelphia. He is great! Give this man a raise! Simply splendid!

Tim Jerram here. Loved our experience with AutoNation Marietta. The sales team and staff do seem to genuinely care. I'm used to dealers who just care about money. These guys stayed open two hours after close the day before Thanksgiving to get my family into a new car. Will be buying with them again!

love these guys. they treat you like family. will be buying from them again for our next car!

Customer service was very good. Everything went OK.

I've been taking my vehicle here for about a 1 yr 6 months. I am fully satisified with their communication thru text with my advisor. I am updated during the requested service as well asking permission prior to taking care of any new service areas.

They tried to overcharge customers on every corner, bewared! Brought my vehicle in for diagnostic of the oil pressure drop when engine runs idle. I got my sparkplugs and 3 coils replaced for $1315.50. After 2 months the same problem came back, so I brought my vehicle back for re-diagnostic. Brandon said that I will be charged for diagnostic if the problem is not the parts that they replaced. I asked him to rediagnose to see whether or not the parts they replaced were defective. He said that in order to do that he must run the diagnostic again, and of course I will be charged for re-diagnostic. Okay fine, I disagreed with that and took my vehicle back. I rather get rid if my vehicles than sinking deeper into this trap.

I had my car serviced on 11/9 Oil change tire rotation Of course they do their inspection I was told I needed brakes all around. I wasn’t paying more than my car note to get just my front brakes done. So I went to a shop I been going to for years come to find out I didn’t need brakes and they rotated my tires wrong. My tires have a rotation arrows the driver side tire was on the passenger side.

I drive from Jonesboro to Marietta to get my car serviced. It’s the best place for me.

I purchased a vehicle here in September. In October , more than 3 weeks later , I had to contact various people (sales , management) in order to request finance to submit a funding request to my bank ( I had a loan approved and just needed to be dispersed but they just wouldn’t fill out the paperwork). I finally got it taken care of by telling the lady who texts and calls constantly after you buy- she’s requesting a survey fill out .. by requesting I mean she’s trying to BRIBE you with oil changes to give them 10/10 survey reviews (I’m guessing they get bonuses ) . Either way , she got through them and it got submitted. Fast forward to end of October , I notice my temporary tag is expiring . I make multiple attempts to contact someone -honestly at this point anyone to figure out what’s happening as I HAVE PAID TAG TITTLE AND TAXES TO HAVE MY TAG SENT BY MAIL (we are active duty military stationed in Georgia but permanent residents of Florida). After many days and frustrations I’m left with an expired tag , an inability to pick a tag at DMV and just a big o’ “it’s not our responsibility “ from Sedrick the sales manager and cynthia (the one handling the tag ). I do not recommend nor would I ever buy another car at autonation in general

They keep emailing and texting for a review so here it is. Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was a hustler from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.

Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was [non-permissible content removed] from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.

Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was a hustler from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.

Had a scheduled service appointment at 11am on a Saturday via COSTCO’s auto program (they referred me to this dealership). I walk in and Rich Huffman refused to acknowledge me. I stood in front of him for several minutes while he bashed the dealership, saying most people who have appts won’t even be seen and there was nothing that could be done about it. He went on to say, the service reps couldn’t work any faster than they were. I literally stood in front of him and another female service rep (young, african American woman) and neither of them asked if they could help me. What a TERRIBLE first impression. I finally saw Brandon walk in, and asked him if he could check me in for my appt. Brandon was great. He is the ONLY professional and courteous person in their service dept. He checked in with me several times through out the day and happily greeted me upon returning. It’s unbelievable how his co-workers behaved. I hope management sees this and takes action. I also hope they acknowledge Brandon for his excellent service. I would only come back if Brandon was there to assist me. Thank you, Brandon!

I had a wonderful experience at this location. My sales man Duncan was awesome and Jackie in finance department was amazing!! Two thumbs up

Great service all around. Rich has taken care of me the past two visits.

I was very pleased with the guy that checked me in. He was nice and very helpful and he also gave me a number that he was always available at👍🏾

Olie was incredibly kind and helpful! I appreciated his thorough explanations as to what my car needed and he went the extra mile to make sure I had a great experience. My car was also ready in a timely manner. I will definitely be going back!

Ryan in service does not return calls or texts, and they leave you hanging trying to find out if your car is ready for pick-up or not. You just have to go there to see if someone will help you when you arrive, since they avoid you if you call too many times. Go elsewhere and save yourself the hassle and headache

My appt was on time & everyone was very polite. The facility is very nice. My Service rep, Richard, always explains each type of service & WHY it is needed. The 80k service was very extensive & required all day. He assisted with getting transportation for me. The cost is expensive though!

Very knowledgeable and made the experience very easy when it comes to Service. Thanks Olie

Ollie was great!! Appreciated that he told me in advance what my car would need at the next visit so I can financially plan for it. I also love that he gave me a time frame for my visit and stuck to it. This was much appreciated since my appointment was on a Saturday.

excellent attention. Puntual and accessible

Excellent service from all the team

This was possibly the worst customer service experience I have encountered. I made an appointment for a 90,000 service online for 8 am on a Wednesday and the quote was around $600. However, once you get there, the minimum quote was over $900. My service advisor asked if I was going to stay when I dropped it off and I said no, I would come back. He told me he would call with questions or when it was ready but he also gave me his personal line number. I started calling and leaving messages around 2:30 pm. After never getting a call back, I called the main line. The only thing they could do was try calling themselves and sending a message. This did not work so they gave me the service manager's number. I called and left a message for him and he never called me back. At 6pm, I finally got a ride over. There was another service adivsor there who called Richard, my assigned advisor, on his cell. Richard answered only to say that it wasn't ready yet and he forgot to call me but it would be ready by lunch. Thursday comes and by 10 am, I still haven't heard from him. I call again and the manager again and leave messages but Richard finally calls me back around 11:30 to tell me he'll "call me right back" once he talks to the technician. An hour later he calls to tell me about some additional issues and that it'll be ready by 4. At 4, the car gets delivered by some porters and they leave it in the driveway. I decide to move it into the my garage and the car won't start. Richard thankfully answers and sends the porters back but it won't jump. So he says he'll send something first thing Friday morning. I start calling at 9 am and get nothing. Finally, at 11:30, Richard answers to give me the number of a tow truck driver so I can coordinate the tow. The car gets towed and they supposedly fix the problem and deliver the car back around 4 pm. The car starts a few times but by Saturday night, the car won't start and can't be jumped. I called Monday and left a message with Richard and the service manager but never heard back. I will never return to this location, it was a truly terrible experience.

A few years ago, I had my 350Z dropped off here to replace the starter. They charged me $1200 to do it, and then didn’t even replace the starter, it was very clearly the same one that was in the car when I dropped it off. Their technicians joyrode the HELL out of my car as well. I had literally JUST replaced the tires, and the clutch was still fairly new, and when the car was returned to me, the rear tires were completely bald, the clutch was completely gone, and the check engine light was on for cam shaft position sensors (which it was not throwing before I dropped it off). These are all telltale signs that somebody was drifting and doing doing burnouts in my car, which I had never done. I confronted their maintenance manager about it, and he refused to do anything about it, threw his hands up in the air, and locked himself in his office and refused to speak to me anymore. I wound up having to pay for all repairs out of pocket (but I took it to a trusted mechanic to do them) They never owned up to what they did, let alone apologize or offered to pay for the damages their employees caused to my car. Do not EVER go to this dealership, they are lazy at best, and dishonest, selfish clowns at worst.

I can’t stress enough how helpful and honest this dealership is. I was turner away by so many other dealers who didn’t want to help me at all. I was able to get the car I wanted on my terms. They now have a customer for life! Don’t change your practices. The sales team was a team, helping me and each other. They called to make sure I was happy with my purchase and makes sure all my questions were answered.

The only dealer that didn’t give me a story about how I couldn’t get the car I wanted. I got exactly what I wanted on my terms. I can’t express how awesome this was for me. Everyone I came in contact with was friendly and helpful. ❤️🎉❤️

Had a great experience at my required servicing. My advisor was kind, polite, and very helpful. Had a wonderful experience for something that can be seen as an annoyance.

There are easy to work with fast friendly and love to help u make your dreams come true. They kill your walking life and start your driving life

Had a great buying experience here. Everyone was straightforward and willing to help. Sucks they didn’t have more cars on the lot, but I understand that’s not necessarily there fault. The finance guy was also super cool and made it enjoyable!

This dealership took all my needs into consideration and where very patient and helped me get into the car I wanted. If anyone is looking for a Nissan please go to Auto Nation in Marietta!

Had the pleasure of working with wonderful staff at Marietta Nissan. Thanks to the remarkable customer service from Richard, really an amazing guy. The shuttle service is a great resource to use if you don’t live far. Especially, if you don’t want to wait hours for your vehicle. Thanks again Autonation Nissan Marietta

Very friendly and competent staff. They will go above and beyond for their customers!

Staff was very kind and helpful to help us fine the right car for us. They were all amazing and we love out new Nissan Leaf.

Very well experience, treated with respect as a young kid, haven?t seen that yet in my experience of buying cars, highly recommended dealership.

After experiencing at flat tire, I immediately took my vehicle to the dealership. They got me back on the road, with a brand new tire, in a few hours. I received much appreciated customer service. Rich was very helpful and attentive to getting the exact tire I needed. His positive attitude, demeanor and urgency to meet my needs were very welcomed!

When receiving an email to take advantage of “7 Remaining Pre-Paid Services” it’s a no-brainer to take advantage of them before they expire! From check-in to check-out the 1) Oil & filter change. 2) Check & top off essential fluids. 3) Tire inflation & rotation. 4) Multipoint vehicle inspection. 5) Comprehensive written report of all key operating systems. must’ve taken approximately 2 1/2 hours. Slightly disappointed @ time of check out when brought to my attention that the prepaid services had been canceled. A $20 discount was applied but could have saved additional time & money by knowing this beforehand instead of luring me in with the email.

The wait time was not long, but I would have liked a ride to have lunch while I waited. Staff was very friendly and helpful. Excellent service.

Mr. Philadelphia was very informative and very professional. He addressed all of my questions and concerns.

I had a wonderful experience on this Saturday getting my car serviced. My car is running better after getting my car serviced at Auto Nation in Marietta. They provided me with excellent customer service. I was treated with respect. They finished my car sooner than expected. Thank you for all that you do

Excellent Service by R. Philadelphia!

I went to Autonation Nissan Marietta on 10th March, 2022 for servicing my Nissan. My car was due for 30,000 mile service. Since I am a returning customer, service manager agreed to give me a 10% discount. I gave the car in the morning at 11 am for servicing. However, when I reached the dealership back to pick up my car around 5 pm same day, service manager was not present. Other service manager gave me the invoice. In the invoice, a 5% discount was applied. I was promised 10% discount in the morning. The person who billed me in the evening told me to call the dealership the next day to get the invoice corrected as he could not help. I thought it would be an honest mistake from the dealership and so tried contacting the dealership via email and also on phone to correct the invoice, multiple times. I have not received any callback or reply on my email. I do not recommend the highly unprofessional AutoNation Nissan Mariett.

The hospitality was awesome!

Smith and ready transaction. Mr. Morning, Mr. Peacock and Mr. Jones are the stars of the show.

Helpful staff! They have great service and good coffee if you want to wait for your car to be ready! The car was just in time and we were very satisfied with the service!

I WAS a loyal customer. I have been going to AutoNation Nissan for years to get regular maintenance and repairs on my car. I had my breaks repairs April of 2021. However, my rear breaks went out in Jan 2022. I returned my car to AutoNation Nissan to get my breaks fixed since it was still within the 12 month repair warranty. When I arrived to the dealership the service agent told me he did nothing see my April 2021 brake repair in the system. I happily pulled out my receipt and told him he was mistaken. Then they took my car back. After a sort while he told me my brakes were bad due to my caliper being a faulty part and they were not going to honor my warranty. I was enraged!!! Usually when the caliper is bad it’s due to a faulty break repair. I explained to the service agent that I have been coming here for years and as a loyal customer they should be able to repair my breaks under the service warranty. The service agent talked to the service manager and I was denied. They even refused to work out a discount. I will NEVER go back to AutoNation Nissan again! I do not respect companies that do not honor loyal customer!

I purchased my Nissan Altima in 2015 from AutoNation Marietta and I have used the service department ever since. Great people to work with, and they take great care of my car. I would recommend them if you are in the market for a vehicle or if you need. Great service dept.

Their customer service goes above and beyond! I was waiting on a pre-ordered vehicle to arrive. They kept in touch, giving me updates when there was a change in the delivery status, and were very responsive to any questions I may have had. We were in and out very quickly once my car arrived. I am IN LOVE with my new Rogue!

Great place. Great service

Danny is a motivated team member and a pleasure to work with. He demonstrates superior technical ability and kept me informed on the repairs for my vehicle every step of the way. Danny took the time to make sure that I fully understood the scope of the work that was being done, what needed to be done for me to get back on the road, and the total cost of the job.

I am in the market for an EV, the Nissan Leaf. I wanted to test drive one since I was told it could be a different experience. Mr. Duncan was more than willing to assist! He explained the driving procedure and was very knowledgeable. His customer service is STELLAR!!!

I do not normally write reviews, but the experience today had to be shared. I can not put into words how thankful I am for this dealership and their team. I was traveling from Orlando back to Knoxville when I got something in my tire. I was three hours away from home and alone. I had been to 3 places and nobody was able to help me. I found this place on google maps and I’m so grateful I did. I came in all panicked and a gentleman asked if I had an appointment. I sadly said no thinking I was going to be turned away. He then said the gentleman at the end can help you and pointed to the desk closest to the shop. I explained what had happened and without hesitation he asked for my key. He informed me that he’ll be taking my car to find the problem. Less than a minute he comes back and says “there’s a screw in it.” I asked how bad. He said “nothing we can’t fix.” After fixing my tire another gentleman came in to tell me he’ll be right back with my car. He’s driving it around to make sure the air holds and my tire light goes off. Once both were clear he brought my car back and gave me the keys. He said “that should get you home safely.” I was in such a panic I did not catch the gentleman’s name, but he worked today 7-5-21 and I was in there around 1:40pm. I came in as a customer, but left feeling like family. I want to thank him for getting me home safe today.

Hands down the best car dealer experience I’ve had!! Impeccable service and excellent value! While other dealers tried to play the game, Autonation Nissan Marietta closed the deal in record time. It was a breeze.

Duncan was very accommodating and helpful. He was very nice to my elderly mother who bought three Sentra?s from him over the years. Send your parents to him for a fair deal and genuinely nice guy.

We dropped off our car for a recall and they called back recommending a bunch of services that weren’t needed. I informed them that I’d done some of those services recently. On top of that they didn’t follow up when they said they would and when we call them to get an update....no one answers the phone. I’ve tried to call them a couple times and I’ve been on hold for about 30 mins each time. We were initially told we would have our car back the same day and now we were told the repair would take longer. As a customer we definitely aren’t having a good experience compared to other dealerships we’ve encountered in the past. If the service continues at this rate, we will definitely tell others to steer clear of AutoNation Nissan.

Recently purchased 2 new vehicles from Jonathan at this location. This dealership and the staff went above and beyond our expectations. Shop here for your next car! We got good deals and the experience was wonderful. Thank you Jonathan and the GM Arvind!

Customer service experience was awesome

Great & efficient! No complaints!!!

This dealerships financial department is very unprofessional. I purchased all the protection plans when I bought a 2017 Nissan Rogue in 2017. I sold it this past March and am due a refund from those protection plans. it is now 6 months later and this dealership has not cancelled my policies for my refund. I have sent emails, left voice mails and even talked to the GM about this issue. I am now taking this into my own hands and contacting each policy providers and letting them know what is going on with this dealership and I am calling AutoNation Corporate to report them.

Very honestly and trustfully. Great conversation and they sent a driver to pick me up from 80 miles away. I would deal with them anytime again - highly recommended!

Do Not Purchase here. Avoid this dealership. Salesperson Kathy Jerez and GM Arvin are unprofessional people whom just want to sell it providing untruthful information. We had a lease trade in which they guaranteed they would cover the end of lease costs. A month later I've received a letter with a pending balance. Impossible to have email or call back response, then came to the dealership to have Arvin tell straight to my face that he's not responsible for what Kathy guaranteed in the sale negotiation. I have been a Nissan customer for 11 years, but this is the first and last time I go to Auto Nissan Marietta.

The tech and the parts manager were amazing and considerate when i needed help on maintenance and tire buying.

Nissan Marietta is professional and courteous. They diagnosed and repaired my car within days!

AutoNation Nissan Marietta committed fraud 5/22/20, they don't provide all customers a written estimate for repairs detailing what is/isn't included and facts that lower costs. My $350 repair and a tune up they recommended cost almost $1,200 including $922, 7 hrs of labor. Richard, Noel & the service director work together to inflate charges/labor, they delay/manipulate resolving your telephone call concerns and bill more hours for labor, that's fraud 5/22/20.

I would like to give Richard a 10 or above from Marietta Nissan. My 2017 Nissan Sentra transmission was going out on me. I went to Town Center Nissan, Jonesboro Nissan and Car Max and they all turned me down. Thanks to Richard and Nissan Corporate they fixed it and now I'm back on the road again with my family. Thank you so so much. Just want to tell you that Adam is good there to my son work with him before and he was the one to tell my son that my transmission is going bad. Thank you guys. I love Nissan. plus he put me in a rental until my car was finished. No stress at all.

I had to have my 2013 Altima towed into the dealership because of transmission issues! Steven was very professional and also the lady who gave me the loaner! I’m so happy my repair was under warranty!

i took my car to fix it last year and i got warranty on the job...i have to take it again for the same CHECK ENGINE LIGHT ON....they have charged me $132.99 just to check it with the scaner...i could of done that at any auto parts for free..bc they didn even told me what was wrong with my car exept for saying oh it may be this or that ...im am not happy at all with nissan about this...service advisor was...RICHARD PHILADELPHIA...

When we purchased out brand new Altima, the salesman told us the first oil change would be free. We went to the dealership today and the service department advisor told us unless you have it in writing it is not free. We will not go back to this dealership.

I took my 2017 Nissan Altima in for service. I had a popping noise in the front end and poor radio reception. After keeping my car for a week I got it back and the popping noise is worse. The radio is about the same. I was told that they ordered a part for my radio and would call me when it was in. It’s been a couple months and no call. I’ve had a lot of service on different vehicles that I e owned but this is absolutely the worst. Nobody knows what’s going on and the service manager was useless. If you’re thinking about doing business with this dealership Don’t. Very disappointed with Autonation!!!

Came in for 40,000 miles checkup but was given a large list of items to fix. Crossed out most items but was not given the list back after the work was done. I have a feeling different things were done than what I had agreed to.

Came in for a 40000 miles checkup but was given a long list of things to fix. I crossed out most but I was not given the list back with my bill. I have a feeling that different things were done than what I had asked.

Homophobic, arrogant, deceitful and rude “service tech” employee Noel. If i was his manager, he would be fired. This is not the type of service anyone should receive at any business. I came in on 10/1/19 as my 2018 Nissan Altima would not start. They told me it was just the battery for my key fob. However, minutes later the problem was still there. Sometimes it takes me 20-40 min to start my car. I called on 10/2 and I spoke with the tech who said they would be able to help me with a rental car as I work 1 1/2 hours from the location. My appt was with Adam. I come in on 10/3, wait 20 min and was told Adam is off today.. so already annoyed. Then that Noel will be my service tech. This is when it went downhill. Off the batt he was dismissive and rude. I explained my problem and told me I can either drop it off with a wait time or 2-3 hrs or leave. I tried to explain the situation as the girl their this morning said she would talk to him about getting me a rental since she remembered me. Anyway, he comes back and gets irate. I asked to speak with a manager. He then tells me no and there isn’t a manager. I said no, I don’t believe that there isn’t a single manager for a million dollar business. As he’s telling, Richard an assistant service manager comes present. Wow I’m confused as Noel lied and said there wasn’t one??? Typical trash customer service. Someone who takes no accountability. It made it feel like my service was worth less because I was gay. Richard as actually super helpful in between Noel yelling “I don’t want to work with you anyway!!” Richard was embarrassed and said he would talk with him about the poor service. I ended up getting a rental car. People like Noel kill businesses.

Auto Moto service department

It was great I would tell all my friends recommended them to me

I cannot BELIEVE that I spent FOUR AND A HALF HOURS at this dealership to have my oil changed, tires rotated, and my rear passenger door examined. 8:30 AM - arrive on-time for my scheduled appointment; was greeted and told someone would be with me in 5 minutes 9:00 AM - service advisor FINALLY came over, talked me through what all they were planning to do, and took my keys; I sat in the lounge and got some work done 11:00 AM - service advisor pops by and says "won't be long" (as if 2.5 hours hadn't already passed); it's evident by now that I'm not going to make my 12 PM meeting, so she and I rescheduled 11:50 AM - service advisor tells me what's wrong with my passenger door, recommends additional services; I decline and opt for the oil change and tire rotation, was told "OK, we'll wrap it up and get you out of here soon;" the dread and helplessness starts settling in 12:45 PM - service advisor tells me "we're wrapping it up now, we'll get you out of here in just a minute," something I found hard to believe 12:55 PM - service advisor takes me to his station to pay, apologizes for the delay. I'm visibly fuming. He tries to make awkward small talk. I pay. 1:00 PM - I pull away from the dealership. Day = ruined. I wouldn't be as pissed if this was my only experience like this, but I have taken my vehicle in three times and have had terrible service each time. The first time they at least gave me a discount for the wait and apologized for the "irregular wait time." I should have known that was a lie. At the risk of sounding like an angry boomer, I am not going to spend a DIME here ever again.

Great service. Zac is so helpful.

My Pathfinder's transmission has to be replaced altogether, even after costly repairs just six months ago. AutoNation should reduce the cost of this replacement, or at least offer additional warranty coverage at no cost to me.

I’ve been getting my cars serviced here for about 10 years, Richard always know what’s best and never try to sell what I don’t need.

Had a wonderful experience and everyone there was great.

The experience was wonderful. My salesman was nice and respectful. The process didn?t take very long. Everybody was great.

First visit to this location and everyone was absolutely wonderful! Just came for an oil change and Zach checked me in and totally tiik care of my car. I give them a 10 for timeliness, professionalism, friendliness and all around awesomeness!!

Great service !! I got my car on time , nice people :-) xoxoxoxoxooxox

The initial purpose of my visit was to view 2018/2019 Pathfinders and 2018/2019 Muranos. I had two other dealerships on my list to visit, before making my final decision. However, with the quality of inventory, the knowledge and patience of CM Patel (Sales Associate), my husband and I spent all afternoon trying to make a decision on which Vehicle to purchase. I forgot about going to any other dealership. By the end of the day, my decision was a 2018 Murano. Then came the tedious job of reading/signing the sales contract. However, this process was completed with much ease.....J. Shahid made that happen with his expertise and professional attitude. Yay! I have a Murano! Bottom line: I would recommend AutoNation Nissan Marietta GA to everyone!

I have been going to this dealership for years now (purchased four cars over that time span). The staff is courteous, professional and wiling to go the extra mile to assist you.

I went with my Daughter to purchase a car with yall. yall were very fare and by far the easiest dealership I've ever had to work with. I will be a return customer for sure. thanks

Many dealers require an appointment- I was able to walk in and get my car serviced in a short period of time.

Excellent service. But wait was rather long. Cost was less then expected so I was happy about that.

I arrived about 6 PM to have my car serviced only be told my tires were very bad. I purchased 2 tires and got an oil change. The Service Agent was very very nice and helpful. They even washed my car. It was a great experience. Thank you.

I took my 2018 Nissan Rogue to the service department because one window was squeaking when it went up and down and one window stopped working, they told me the windows had; when they looked at it I was given this list of all that was wrong and a $1350 price tag, then I was asked if I got my windows tinted at dealership or a tint shop, I told him at a tint shop, so he said I could take my car back to the tint shop with a copy of what they found wrong or they could fix it but its not covered under the warranty since another shop did the tint. I told them I would take it back to the shop, well the only thing that was wrong was the rubber around the window was not coming up it was folded, all they did was take a thin scraper and unroll the rubber and my windows all worked perfectly! My thought was had I opted to pay for the service what would they have done since it was only the rubber and a easy fix? Not cool Nissan, not cool!

Service was on time, and got me in and out. I bought my car there, and continue to take it back for service. Waiting room is very nice. Coffee, and water available. Good experience.

Jonathan my sales person was very professional and he knew the Nissan Product very well. Every concern or question that I had he answered to put me at ease.

Muhammad was the best ever he help me get approve with 0 down hands down best guy ever I had to wait a little but it was worth it i love love love my 2015 altima fully loaded..

It was a great experience! Great customer service you are in and out in a jiffy with an appointment or without!

Johnathan contains a character in which exhibits outstanding customer service and truly cares for his customers. Will be returning not only because of the Nissan brand, the great deal I was offered, but the largest reason - the way the outstanding service was given / how my transaction was handled. 5 Stars for sure!

My service rep, Adam, was very helpful in handling the appointment and everything was done in a timely matter.

Buying the car was a pleasant experience - service, not so much. Entry to the service area is confusing (I wound up entering in the exit direction). I was on time for my appointment but had to wait 20 minutes while my assigned service tech, who saw me standing there, was on the phone with a customer. He was chastised by the observing manager, who told him that the rule is "Service before Customers." After a short argument between them, I was finally checked in (no apology for the long wait), and was told it would take about 1 hour or so. I was there 1 hour 45 minutes - and this was just for routine oil change/tire rotation service!! And I'm obligated to go there for future service (which is not close to my home) because I'm bound by the service contract I bought at the time of the car purchase. Will have to remember NOT to be assigned to Zack for the next service appointment!

Zach is the guy who I have been dealing with and he is super helpful and patient with me. Everyone seems to be nice and helpful here.

I normally have a good experience but this time it took about 3 hours for my oil change and I came in earlier than my appointment time. And they did not put my hubcap on correctly and it came off on the interstate.

Calling a customer back after a sale would be a start

I've been a customer of Nissan Marietta for over 10 years. My sales rep has always been Adolf and he's the best. He's super knowledgeable, Super friendly, and super professional. He's not steered me wrong over the years. Excellent service as always. Thanks Adolf and team. See you again for my next purchase.

Helpful, friendly, and competitively priced service.

Excellent and Clear Communications from Rachel. She exceeded my expectations. I am servicing my vehicles from more than 10 years, but Rachel was awesome and had a quick solution to all my questions.

I had the pleasure of being taken good care of by Rachel in the service center, who volunteered to help me after another associate told me I'd be waiting for over 2.5 hours to get an oil change. Rachel kindly assured me that I would only wait at most an hour and was very kind and straightforward in her approach. This was my first time visiting this dealership location, and the place was nice, spacious, and clean.

The staff was excellent and they had my vehicle done sooner than expected.

I had a recall on my Nissan and Eddie I think that was his name was very helpful and everyone there waiting and working were really friendly.

Lenny was superb.. Checked on the 'recall' item (no Problem), checked out TPS left front but found very small leak in tire and fixed it.

I had a great experience with Auto Nissan of Marietta. Mohamed was very helpful and provided great customer service. The other staff are friendly and courteous as well. I would recommend AutoNation to anyone looking to buy a car.

Zach Hamby, Service Manager, met all of our requirements in an outstanding manner following our accident on Nov 5,2018. His personal care for me and my family, and the emergency repairs to our car, represents the best of AutoNation Marietta. Many thanks.

Richard in the service department always takes excellent care of me.

I had a very pleasant experience when dealing with Richard and Robert on the servicing of my Altima.

I have used the Marietta AutoNation since buying my Murano almost 5 years ago. I have always had excellent service with Jason, but he left to move to Colorado, so now I have Zack and he did a great job yesterday getting me in and out in good time as well as inform me about what needs to be done additionally to my car. Thanks for always taking such good care of me!

We purchased my very first car from this Nissan 10 years ago (prior to them moving down the street) and just last year I purchased a new Murano. In the past year, service has changed & it’s TERRIBLE. They lie, they scam, and you should take your business elsewhere. Oil changes have taken 2+ hours, even with an appointment, and the most recent visit was very unsettling. Originally, we brought the car in because the lift gate was not opening & so we also included an oil change when we made the appointment. After 2 1/2 hours of waiting, we were told that “a blanket or shirt was stuck in the lift gate and we took care of it today but next time we’re going to charge you”, and that there was a recall on the ABS system. I folded back the seats to get into the trunk when it wouldn’t open, so I knew when he said there was something stuck, that was most likely a lie. I had a rental car for 2 weeks, while the ABS system was on back order (not necessarily the service departments fault) but I would’ve appreciated if someone would have called to let me know after days go by and I have no word on my car. Instead, I had to call them for updates. When I got my car back, my gas tank was on E, my car was dirty & there were 362 miles added to my car. Wow!!! I was in shock, I informed Richard of my gas, the dirt, and the miles & he said “when they put the ABS system in, it must have malfunctioned the mileage”... WHAT?? Being a woman, and not having my boyfriend with me at the time, I guess he thought I was going to believe that. He did not want to fill my gas tank back up, and continued to repeatedly lie and tell me the ABS system is was caused the increase in mileage. I was in shock! The service manager then came out to tell me Richard did in fact lie to me multiple times, thinking I was an idiot, and that it was the technician that “made a clerical mistake and wrote down the wrong mileage” when I arrived 2 weeks ago. Wow! They did end up doing a piss poor job of detailing my car to make up for it, but when hundreds of miles are added to your car after you leave it for service, that’s completely unacceptable. Needless to say, we will not be returning. And to make matters worse, 2 days after I got my car back the lift gate would not open again. I called the service manager, and 8 days later I’m still waiting for a call back from him. I took my Murano to the Nissan in Kennesaw, and they informed me that they needed to replace a part which was causing issues in lift gates and it’s covered under my warranty. Which of course, this Nissan location failed to recognize. Seems like more scamming considering Richard told me “next time it doesn’t open we’re going to have to charge you”. He did not replace the needed part, so he knew the lift gate would end up failing again, to which I would need to come back and he would charge me without informing me it was covered under warranty. Christian, a young guy working was very helpful & polite throughout the matter. It was meaningful that he even remembered my daughters name, because he helped us 2 weeks prior when I left the car and when I picked the car up.

Bought a brand new Nissan Titan. They had to get it from another Auto Nation dealer. Did not come with promised accessories. I drove the new truck out of the dealership and their were existing recalls. Who sends a brand new car out with existing recalls? Also dome light did not work. Also could not get my iPhone voice recognition to work with the Bluetooth. Took it back a couple of times and the resolution from the inept service department was that iPhones are "tricky" and it would never work. Really? I hear they may become pretty popular. Tried to get Nissan to help. They told me I had to work it out with the dealership. Arvind Serathy, General Manager of the dealership, was no help. He will tell you anything to get you out of his office, but no resolution. Never will buy at Auto Nation and never another Nissan product. Recommend going anywhere but here.

We love our van. We had to drive a few hours but it was worth the time. Duncan was very professional and not pushy so the overall experience was pleasant. We would definitely recommend them for your next vehicle.

Excellent. Duncan was great.

I had the best experience as a 1st time buyer ,I'm vry happy with my new Rouge

Just bought my second new car from AutoNation Nissan Marietta. Both times they were courteous, friendly, and extremely helpful. Also, both times I had shopped other makes/dealers and Nissan had the best offer by far. Service has always been awesome.

I paid my car off in November of 2017. It was due to be paid off in February of 2019. I have not been able to get my GAP refund. I have made a personal trip to the dealership. I emailed the requested information. I have sent follow-up emails and I have called the dealership. The original person is no longer with the company and I cannot get anyone to call me back despite the messages that I have left. Unacceptable!

My granddaughter has been trying to get something done about getting her air conditioner fixed under a warranty agreement that she paid$2500.00 for and AutoNation Ford Marietta has absolutely been no help. They wrote the warranty and put it in the computer wrong, therefore the dealership that has the car can not do the work until it’s fixed and the manager and finance person at AutoNation would not return calls for two days so we went to their location and talked with manager and he printed off a piece of paper that is not worth the cost of the paper because it says exactly what we are having a problem with! Now once again we cannot get them to answer calls. We have the original paperwork which says it is still under warranty. We have also been told that they sold us a product that doesn’t exist. She is pregnant and has to be back in PA by Wednesday for doctors appointments and does not have a car to drive. After the way we have been treated by AutoNation Ford Marietta, there is no way I would recommend them to anyone. This should have been easy, have warranty, fix car! But I assure you there has been nothing easy about it!

Richard is my Service Representative. I have no complaints. Richard have Great Customer Services he knows how to treat his Customers this is why I continue to Drive from Jonesboro, Ga to Marietta, Ga to get my Car Services with Richard.

Amanda was my service coordinator, she was absolutely AMAZING. The duration of my service was very quick and smooth.

We searched many dealerships to find the car we were looking for. We found exactly what we wanted at Autonation Nissan Marietta. We received great service from the moment we arrived. They were great to work with and we would definitely recommend them. We love our new Nissan Rogue.

Kathy was wonderful. She was knowledgeable about the vehicles and if she didn't know she found out. She was patient with me and very helpful. Kathy never let me feel uneaany about buying a car from here. Jocelyn was wonderful also and very helpful. This was one of the best car buying experiences I've had.

Steven was awesome with getting me in an out. My car was clean and ready to g.

I always experience the very best service and professionalism at this dealership. I purchased the car here and have had 95 percent of the service performed at the service center. Richard Philadelphia has been my service manager the entire time and is second to none. However, the rest of the staff has been wonderful to deal with and Adam really worked well with me in addition to Richard for my last service order.

I wouldn’t take my car any where else.

For the first time in years I can honestly say I'm very disappointed with this visit. I made an appointment 3 days prior to my trip from New Orleans to Ga and was told I had unused one to one points which was perfect. I got to the dealership and with an appointment still waited 2 hours plus I was told my points were no good anymore. Unfortunately the manager was not present but I will be following up.

The service advisor was very professional and keep me updated on my vehicle

My visit with Alan was pleasant, attentive and professional

They did an AWESOME JOB I LIKED THEIR HONESTY . The Representative was very good at explaining what was wrong with my car an d what he thought should be done...

Service was great! The problem was fixed within the day.

My service person Austin was just delight to work with. He was very busy, but I could tell he was trying his best to give me as much attention as he could. He did keep in contact with me to time it would take to get my car completed. It took a bit longer than what I was told in the beginning, but all and all this was my second time getting my 2015 Nissan Rogue serviced here and it was good. I actually bought my Rogue here and Bikal was my sales person, which I have to say I trusted very much and I believe I did get a pretty good deal. I think I was pressured to buy the extra service contract though, not sure it was worth it, but I will see if it ever needs to be used. I do hope it is because it was quite a bit extra, more than I wanted to pay. Bikal did not sell me the extra package so it was not him with the pressure.

Excelent service. I was very happy with all the results and facilities.

Pésima atención al cliente, te hacen esperar mucho no cuando compras un carro y en cuanto a los planes de protección que venden súper mal servicio cero recomendados

I've been bringing my wife's '14 Juke Nismo RS here for servicing for a little over a year now, and I've been extremely happy with the professionalism of the service department with each visit. Thank you to Adam for answering all of my questions and keeping me informed on upcoming maintenance.

My Advisor Richard was awesome. However, when I went to pick my car up Richard was at lunch. There was only one advisor (I did not get his name, he was an older white guy) trying to assist all of his customers and Richards all while two other advisors was sitting down doing nothing. The service manager sat in his office and did not offer nor attempt to come and assist the long line of waiting customers. I went to one of the guys to ask for assistance and he sat staring at the computer. After waiting so long I asked the other guy could he help me. He did try however, he couldn’t answer any questions and had to go find Richard and still came back with no answer. I still don’t know what’s the problem with my speaker.

My service rep-Adam was fabulous. He attended to all of my concerns and ensured a loaner while my Xterra was in repair. Adam is first class in his job!

Friendly faces! Great Service!

Was really great. I really like the guy who gave me the service.

I think Rich, and Jesus, was awesome at hoping me with purchasing my new car. Although, it was almost 10 at night, they never rushed, nor did they kicked me out. Very good place to purchase a car!!!!!

Im happy

The service advisor Richard was very helpful. I was quoted the correct price for repairs and my car was finished in a timely manner as promised.

Very nice experience. Fast and friendly with a great waiting area.

I've had my car maintenanced at this dealership a number of times. In the past, I seemed to have a number of small annoyances that made my visit(s) unpleasant. This is the closest dealer to me, so I continue to go back, reluctantly. I must say, this time, I had a great experience. The service rep that greeted me was pleasant. The gentleman that shared with me other service recommendations was outstanding (he won me over) and the service rep that checked me out was excellent. I now have a great feeling about the dealership and service provided. Amazing!

Great staff They listen to your concerns and deliver on their promise

I would give AutoNation five stars. I had a very pleasant experience working with the team there.

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about Jesus Ramirez. He is by far the most patient and genuine car salesman I have ever worked with!

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase (I love love love my new ride!!) and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about him. He is by far the most patient and genuine car salesman I have ever worked with! He went above and beyond and got me in my dream car without breaking the bank!! :)

The service person told me my car would kill me and my family three times.. all it needed was the tire wheel tightened.

Excelent, was shopping for tires and this is the best place/ price to do it. In one hour vehicle was rwady

very good, the salesman was very helpful, I would recommend him to my friends and family

It was a really great experience all the sales people were very nice.

I was very please Dealer guy Jaime he takes time to explain to me every thing I want to know

AutoNation Nissan is awesome! CM Patel was my salesman! He’s was knowledgeable, patient, trustworthy and dependable. AutoNation is the same! AutoNation and the people that work there are fantastic and they have your best interest at heart! ��

I desperately needed a car last Sunday. I got a car and I love it. I paid more than 125% of the value for the car. I can't complain because I really needed a car that day. It is interesting, however, to read the comments, because I was told that I absolutely could not negotiate on price. I see that others have. Again, I needed a car. The financing was terrible and I had it re-financed the following day for 1/2 of the interest rate charged by Nissan. I can't imagine being as desperate for a car as I was last Sunday. However, if I am, I will go to Nissan Marietta. If I am not desperate, I will go elsewhere.

Been working with Jason DeMars in service, he is one of the best advisors I’ve worked with, EVER! I brought my 2003 Maxima SE in because it was shaking(that’s not an understatement)....he took the car, said he’d call me when they had a diagnosis. He called me on Tuesday morning, explaining the situation. I was instantly relieved at his professionalism, he earned my trust, told me what needed to be replaced. I authorized those repairs, he calls me again to tell me it’s back to normal....and recommended some other repairs to make my car good again! Not only did he have my car fixed right, he earned my trust. Couldn’t ask for anything more! Way to go Jason! ���� Thank you for earning my business and making me a customer for life! Adam

I was searching for a 2018, Nissan Rogue @ Cars.com. Using your website, I found the best price on the SL model @NissanAutoNationMarrieta. We purchased the car and my wife and I are extremely satisfied with our purchase. Got a great deal and a great finance rate.

I hadn’t even closed my car door and one of the salespeople, Jesus, was already all over me with questions. Super aggressive and wouldn’t just let me browse without asking questions. Got back in my car and drove away. I can’t imagine how the rest of a transaction would go.

Excellent! Every time I visit, buying or for service.

Great service. Had my first oil change and rotate and balance. I was in and out in quickly.

Absolutely amazing experience. It made the drive to Marietta absolutely worth it. Not once did we feel like we were being manipulated. Everyone was above board and honest. This is definitely the way it should work. Thanks to everyone at Marietta Nissan.!

WORST CUSTOMER SERVICE EXPERIENCE EVER! I got my car serviced here in January of 2018 (for the first and last time) and I had the worst service experience of my life. I was the first service appointment of the day and had arrived before any other customers for service that day (12 minutes prior to the service department opening up). When the service bay opened, I pulled in and waited for someone to assist me and was ignored by three different staff members (all white). Each of the three saw me and acted as if I was invisible. No one even spoke to me. About 12 minutes after the department opened up, a white lady drove in to the bay and was greeted immediately, checked in and serviced ahead of me. All the while no one has even acknowledged me yet. I emailed and left voicemail messages for both the store and General managers to voice my concern and neither one of them responded back to me. This let me know that they condone this type of treatment at their facility.

Got a recall notice & told to schedule a fix. After going through countless circling of the phone system that never took me to the department I was supposed to be connected to, I finally talked to a human who told me to make an appointment. Connected to yet another department, left a voicemail, never heard back. Guess my recall wasn't important to them since it wasn't a paying job. Thanks for nothing.

sales person listened and made sure that I was completely satisfied with truck

Jonathan went above & beyond to make sure that I had a pleasant AutoNation buying experience.

CM Patel helped me buy a new Titan. We went back and forth on price, but never once did I feel pressure to buy nor did I feel like his counter offers were unfair. We ended up agreeing on my offer and not a cent over. Best experience I have ever had buying a car!

Thank you so much I love my new Rogue. Special s/o to Rich Muhammad in finance.

Like autonation and would refer people to that facility

People are always telling me to go someplace besides the dealer for my service so I can save money. However I truly believe that going to the dealer where the technicians are trained specifically for your vehicle and the parts are guaranteed from the manufacturer has resulted in longevity of my vehicles and that is where the money-saving really shows up. I started with Nissan of Marietta back in 1980s with my Datsun truck, then I bought a pulsar that due to maintenance lasted over 400 thousand miles and now I am still enjoying my 2002 Xterra very much. So for 30 years I have watched these guys improve customer service and add amenities and personnel to assist the service managers. The only tiny complaint I have is the wait. But a hot chocolate and large screen TV with my favorite home makeover show was a big help!

I have to hand it to the service department today, especially Jason. Saturday is a busy day; I had my Leaf picked up in ~5 minutes. Jason was excellent throughout the whole repair process; the staff on deck this morning was hustling to take care of everyone quickly and pleasantly. The young lady helping had my name, keys, and car pulled up before it was my turn.

Good people and easy to do business with Car running good My sales man assist me with this transaction

This was the easiest car buying experience I've ever had. It was worth our 3 hour drive. I highly recommend CM Patel!

Buying a car is most stressful moment, but not at Nissan Autonation Marietta GA Mainly because of My sales consultant Mr Ramay Ahmed. He was very patient, very courteous and through in explaining me the sales procedure and all the details of my car after my purchase. I have a Nissan dealer in columbus Ga, but because I got A good deal and because of my efficient Sales consultant Mr Ramay Ahmed and the rest of the staff including the internet sales manager, I drove all the way to Autonation Marietta GA. Make sure when you purchase your next car at Autonation Nissan Marietta GA you ask specifically for Mr Ahmed Ramay.

I got in and out in a reasonable amount of time. My questions were answered and repairs were done to my request and satisfaction.

Stephanie Parker in service is awesome.. very professional and attentive.

Great service. Came to look for a new vehicle and left with one not exactly the one we wanted, but the service was amazing.