Thank you so much Jonathan Matsikira! for making my car buying experience a dream! From walking to the door I was Greeted immediately and he made sure I selected a car I like. He let me test drive them and was very patient with me. I got a 2017 Audi Q5. I love it! ❤️ Quincy was was the icing on the cake. He was also very patient, gave me advice and encouraging words to end my experience. I felt well taken care of at AutoMation Nissan Marietta. Best car buying experience I have ever had! I send blessings to them both! I am smiling 😃

Did not waited too long for the oil change. Good customer service.

November 2021 - Took it in 1st time, they said nothing was wrong and charged me $100 for it even though it's still under warranty. ---Nicholas Dudley told me that if I leave them a positive online review with Nissan corporate, they would refund me for the services that were supposed to be covered by warranty. January 4th, 2022 - Took leaf to Nissan dealership 2nd time. said screen is back ordered. May 2022 - Took it in 3rd time because they said the part had arrived. But they were wrong, it was back ordered. They kept my car for a week before letting me know they didn't even have the part. July 2022 - I've taken my car in 3 times to get this fixed and none of those times have they been able to fix it. It has been 6 months and Nissan still hasn't shipped the part to the dealership. I feel like Nissan had defrauded me with this vehicle and the lack of warranty coverage. If Nissan is unable to repair a car under warranty, they should replace it with a new vehicle.

Good service. I didn’t have to wait a long time to get my car scheduled.

The experience was great Mr. Philadelphia was polite and took care of my needs I will be back to see him again

Well I have arrived 15 mins early to my appointment to make sure that I was in the system and ready for my car to be serviced on time for a standard vehicle inspection. And I was told it will take 1 hour 30mins, I was pleased that it took between about 30-40 mins plus Rich treated me with respect and given me details that I could understand about what was going on and what my vehicle needed to be done. I was provided with recommended services info on my invoice and I believe I should come back to this location because it was closer, convenient and the waiting room was very comfortable. Thanks Rich for being my advisor for the day of Wed June 29th I thank you were awesome and thank you for offering me to work with your company and felt I would be a great candidate I thought that we had a great connection as far as me being more then a customer and you made me feel like a friend as well. I thought your personality was cool. Thanks again and I hope you continue to have a great year ahead.

AutoNation Nissan Marietta has "fixed" our 2013 Nissan Juke going on three times now. The Service Manager, Nick Dudley, advised our 19 yo that it wasn't them. it was the fact that we purchased a 2013 Nissan Juke that was the issue. He stated that's why they don't make them any longer. Why would your service manager tell a customer Nissan stopped making a vehicle so you shouldn't have bought it. He does not return phone calls and obviously does not know the meaning of customer service. This is beginning to be ridiculous. Maybe I need to seek different measures to keep our car out of the Autonation Nissan Marietta dealership. We've been hung up on four times today already. A SHAME!!!!!

Had a great buying experience here. Everyone was straightforward and willing to help. Sucks they didn’t have more cars on the lot, but I understand that’s not necessarily there fault. The finance guy was also super cool and made it enjoyable!

I brought my vehicle in for an oil change and tire rotation. I tried calling on the way because I was late but didn’t get an answer. When I arrived I realized it’s because they’re understaffed. I dropped my car off and got a text a few hours later saying it’s ready. I asked if I could pay now and pick it up from a salesperson after service hours and he said no problem. I was sent a payment link and easily paid online. Richard was so helpful and I would absolutely recommend!

My car's first oil change. The work was done right . My service advisor Rich was courteous and kept me informed about my car. Highly recommend.

Dropped my car off over a week ago and heard nothing from the dealership. I never got a call back. Finally. I got a text saying that after a full week it might be looked at. Still no update and diagnostic. I called today to say that I am picking it up. Lack of communication is very upsetting especially when I have been without a car for over a week. Will not return or recommend.

Most of the staff here are very helpful. Kudos to Mr.Philadelphia and Oli.

This time I didn't have an appointment but I was well taken care of...thank you!!

From start to finish, Michelle, Quincy & Destiny, took care of me. Every concern I had, was addressed. They didn't treat my sale as just a transaction. All three were very professional & down to earth. I was able to leave with what I wanted & a big smile!! Thanks guys!!

No wait time, great personalized customer service, thorough explanation of work needed and costs involved, and a great value for my money!

The customer service was Great I was a few minutes late for my scheduled appointment,and they were still able to help me! My issue with my Nissan truck was solved and fixed in a timely manner, I was shocked my wait time was shorter than I expected!😁👍 I will be returning to Auto Nation Nissan for all my car needs in the future! Oh an as a bonus they washed my truck! Thanks!

AutoNation Nissan Marietta was great! They were hassle free and I didn't feel like I was forced to buy a vehicle. They really considered what I was looking for and not just trying to sell off their inventory like other dealerships. I highly recommend!

Great Service!

Rich Huffman at Nissan AutoNation has been an exceptional service rep working on a complex Nissan Rogue transmission issue. He understands both the warranty and technical processes, and is an excellent customer representative. He has been great about keeping me informed and returning texts and phone calls. In short, a true professional who I would highly recommend for vehicle service and repair.

You always go above and beyond! Thank you!

Ollie was very knowledgeable concerning the process of getting my car serviced. He kept me up to date on when the service would be completed. Also, he was very clear on the cost for the repair and what needed to be done to resolve the problem. He made sure I had an automobile to ride in while my car was being repaired. He was very honest with me concerning everything involved with getting the problem resolved and identifying additional problems that needy to be taken care of to keep the automobile running safely.

The service center did well and quickly. I had a problem with my tire warranty, the service re had zero time to attend to my questions and rushed me to call the warranty company who then stated "They do that to rush you off the phone, they are supposed to handle the claim" After that response my husband and i called numerous times to speak with a manager and left several messages. Still, no call back.

This dealership took all my needs into consideration and where very patient and helped me get into the car I wanted. If anyone is looking for a Nissan please go to Auto Nation in Marietta!

Long wait ,and incomplete service . The rep assigned seemed new and unsure . He was nice but Probably needs some more training

Very late collision center appointments. It’s almost like never. I don’t understand how they are still running business. For a simple repair work also they don’t have dates available. I wanted to fix my car dents from where I purchased the car from. I AM NEVER GOING TO BUY ANOTHER CAR FROM THIS PLACE. I strongly suggest to everyone not to purchase anything from this place.

Went in for a simple 15000 mile service. I was pressured into more service than I needed. What should have cost me about $100 ended up costing me $400. Oh, I got a 10% discount So I only spent about $380. Normal service would have been oil and filter change, rotate tires and replace in cabin micro filter. I was sold more than that. Will not return to Nissan Marietta after 20 years as a loyal customer..

Today I went in to AutoNation Nissan and explain the issues I had with my check engine light and me having to get a new battery. And with no hesitation at all from Ryan Elias he helped me out by explaining in full detail that all that needed to happen was a clear out of all the codes for the check engine light to disappear. And he did exactly that and I am sooo grateful and blessed that he did it without automatically asking for me to pay for a check engine light check as well as the battery. Plus the service was fast and efficient. From now on I will be taking my 2019 Nissan Altima SR to this specific NissanAuto Nation Repair/Dealership for service on my vehicle and I will specifically ask for Ryan. Best service on the planet. If I could give you guys a million stars i most certainly would. So thank you so much for phenomenal service I have experienced today.

Had the pleasure of working with wonderful staff at Marietta Nissan. Thanks to the remarkable customer service from Richard, really an amazing guy. The shuttle service is a great resource to use if you don’t live far. Especially, if you don’t want to wait hours for your vehicle. Thanks again Autonation Nissan Marietta

The team at AutoNation was very professional and worked on my car in a timely manner. They also cleaned out the car and was happy with the outcome of the service

I love Quincy and Olie ! Yesssssssss Bring It!!!! Nissan Family

Love the service department at this Nissan Marietta. Guarantee it is one of the best in Atlanta with honest service. Definitely recommend Richard Philadelphia when you need your vehicle serviced and worked on.

Olie, my advisor, was great. He was very forward about the wait time for my oil change, which took longer than normal because they were missing a mechanic that day. He also came to me about what the inspection showed and was clear about what should be done and why. I had bad experience before there (with another advisor) but this time, my experience met my expectations.

Ronald was our sales man and Jason was the guy who did our financing. Both were so amazing and kind. They took their time didn’t push anything on us. Would high tj recommend this dealership to everyone!

I took my Murano in for a 60,000 mile service today. From setting up my appointment to driving away in my vehicle everything went smoothly. My service advisor, Richard Philadelphia was professional, thorough in his explanations of the service and the time needed to complete the service. He is always personable and a pleasure to work with. I would feel comfortable recommending Auto Nation Marietta to any of my friends and family members and know they would be in great hands. Thank you for helping me keep my Murano in good working order and for employing a staff that values customer relations. Lisa Cabrera

Dont buy a car from here, it won't likely work. Don't bring I for service here, they will schedule an appointment months out but won't tell you they don't have the part and won't have it for months until you show up for service. If for some reason you have to go here refuse to work with Richard Philadelphia at all costs. Called the provided number to give feedback and it was just the main line. They have no interest in actually improving.

Rich was helpful. I had my brakes worked on. I had the work done yesterday and thus far my car has performed well in terms of the brakes.

I took my 09 Sentra in due to the air bag sensor light being on (among a few other things that were wrong) — Richard Huffman was incredibly nice, communicative, answered all my questions, and explained everything in a non-technical way. They got everything completed in a timely manner, my bill was less than the estimate, and my car drives better than ever! Highly recommend.

Awful service. Someone there put a dent in my car but did not acknowledge it. AWFUL. AWFUL, AWFUL!!

Muy buena la atención, el vendedor el Sr. Jaime, respondió todas nuestras inquietudes y presentó diferentes alternativas para adquirir un auto. Se tomó todo su tiempo en enseñarnos diferentes vehículos.

Dealership didn't do as agreed on my car so, they got it back, after a lot of hoopla, and threats of lawyers, etc. Once management was involved they did the right thing.

Nissan is always prompt and professional when I when I am in need of an oil change or any other services. I've been coming to this Location for several years now and the professionalism is above Great. I would definitely recommend getting service from Nissan of Marietta. My Services.

Took my 2014 Nissan armada in for service because occasionally it mad a noise and didn’t want to start , checked it out it was the starter but it was on back order for a long time and they had a option to use a NON oem one I agreed also changed my spark plugs which was over due and brake fluid which was black looking Turn around Time was about 3 days pretty good also Rich Huffman service adviser is great I’m not a big post and review guy but this time I had to post Rich kept me updated every day and answered all my questions and in very up to date on everything ! Paid that premium price but I know it was done right and it’s comes with the warranty so it’s a relief. Better to use the dealer and get it down right the first time than to try to cut corners and get a side mechanic and. Not sure what he knows . I will be back for future services as needed . Great Job again AutoNation Nissan But most of all Rich Huffman for great service he provided when I return I will be asking for Him again .

We drove in from Chicago for a wedding when our Rogue started having issues (kept dying). We only had a couple of hours to try and get this resolved, Rich got us in within an hour and we were on our way a couple of hours later. Thanks for the fast and friendly service!

Shout out to Olie Souphanh for helping me get the axles aligned on my car. I was recently in a rear-end collision and I wanted to make sure my car was still driveable while I wait to get my car fully fixed. He gave me all the info I needed and even threw in a discount on the alignment. Great guy! Highly recommend!

Very friendly and competent staff. They will go above and beyond for their customers!

First, your service people are overwhelmed!! Your call in automation only allows the customer to choose drop off !! I want to wait on my car. Do better.

Staff was very kind and helpful to help us fine the right car for us. They were all amazing and we love out new Nissan Leaf.

Experience was great. Had oil change and multi point inspection. Everything was good

Could not have had better people walk me through buying a car. With all the paperwork I thought it was going to be a headache but everyone was helpful and friendly. I will do business with them again.

I think Mr Phillidelfia is a great asset to your business.

All. Staff are friendly and made my car buying experience enjoyable and not stressful. Jonathon Matsikira and Quincy Jones in particular are very helpful and knowledgeable. Will definitely do business with ANYONE working at this location

Very well experience, treated with respect as a young kid, haven?t seen that yet in my experience of buying cars, highly recommended dealership.

Always helpful when servicing my car. Very friendly and efficient.

Easy to get in and out in a small amount of time, and my Advisor Rich was awesome.

Walked in with an issue and Rich from service immediately took me in and got working. I have been here a few times and service has delivered.

I had a great experience. Scheduling was easy.. Ollie is a great service advisor and took care of things pretty quickly. I was in and out in about 2 hours.

Rich Huffman had great communication and took care of the issue quickly.

Ryan Elias was an excellent Service Rep. made sure I was taken care of when I arrived, and check on me throughout the process. Then, made sure I was happy after the service ended. Ryan has a warm and happy demeanor. Nisaan Marietta should be happy to have such an Service Rep Advisor. Also, very professional and he excutes his job well. Nissan sohuld be lucky to have such an employee.

Quincy the financing manager is very combative and aggressive when you call him out on mistakes. He takes no accountability. Is not though with the financing process. I called him to see why I still don’t have tags two months later and he is yelling and hanging up. Very unprofessional would never recommend

I will never shop here I have gotten 3 calls in past hour for them trying to sell me car I even emailed saying I already bought a car at another dealer won't shop here ever

The staff was amazing!!!! I didn’t feel pressured at any point… I would definitely recommend this location!!!

I just had an online chat. Hard to rate that, but it was good.

Ron was amazing and got me into the car I wanted. I am beyond happy.

Our service was very kind and personable. I would highly recommend Auto Nation Nissan to my friends.

Great service! Mr. Philadelphia was great!!

I called in to set up an appointment for a fluid leak for the front differential of my truck. The appointment was set for the following morning. So, I drop it off on a Tuesday morning....by Wednesday afternoon my truck was ready to go. All in all, I was very pleased with the promptness of fixing the problem. I thank Rich Huffman for great communication from start to finish.

Richard Philadelphia is superb. His courteous manners and treatment of his customers is exemplary.

After experiencing at flat tire, I immediately took my vehicle to the dealership. They got me back on the road, with a brand new tire, in a few hours. I received much appreciated customer service. Rich was very helpful and attentive to getting the exact tire I needed. His positive attitude, demeanor and urgency to meet my needs were very welcomed!

I love coming to AutoNation Nissan on Cobb Pkwy. I've been going for 8 years now. Richard Philadelphia is my service agent and always takes good care of me and makes sure that everything is done in a timely manner. I'll never take my car anywhere else. I'm a customer for life!

Service was to include oil change, front wipers replaced and check tire pressure as my tire service light has come on. I was told that my tires needed to be rotated that’s why the light had come on. So that was to be included in the appointment made. By the way the light is still on so hoping service techs for got to clear the light verses forgetting to rotate tires. Service tech told me it would be hour and half to 2 hours to be ready. I said ok. He said they were busy and had already seen 88 vehicles today.. it was just 1015 am. I said I would wait. Not even 15 mins after I sat down he came to me and stated he was wrong it would be 2.5/3 hours cause they were behind. Again I said ok cause service needed to be done. At the 3rd hour of waiting tech came out calling a lady’s name with no reply. Then he looked at me and asked what my name was. I said it had been over 3 hours how much longer? He came back to me with in a few mins and explained that he made a mistake with my vehicle to another’s vehicle simply mine was red and hers was blue. Two totally different service visits … so he apologized to me for the error and began to stop any extra work that was done on my vehicle at no charge. Within 30 mins it was time to check out . I was credited for the wipers and $10 off the oil change. All this was offered with out me saying a word or complaint. Wanted to see if they were going to make right and acknowledge there errors. They did in fact. Impressed they owned up to there mistake. There was no reason for anyone to be angry. I have been coming to this location for over 3 years and will keep coming back. I have never had a negative review at this location. I was hesitant to even make a comment or not. But bottom line please slow down and double check work request. Mistake was caught and everything was taken care of professional. I applaud everyone who made this right. Really appreciated that this location is back to cleaning the cars again after service. I have missed this. So I hope this is not looked at as a negative review but a positive one that everyone can learn from. Nissan asked me to fill out my survey honestly and that’s what I am doing. Looking forward to coming back in a few months for service again! Thank you !

Someone on-site should be available to. Make these decisions instead of faxing or emailing everything back and forth to a person in a corporate location.

Mr.Tre Morning, Mr. Quincy Jones along with the General Manager of AutoNation Nissan Marietta were AMAZING BUT NEVER THE LESS "AWESOME ❤️❤️". They treated us like we were one of their own family members. I went in with the expectation of just selling my car. Never the less Mr. Morning made some reasonable but wise suggestions to me. After speaking with Mr. Morning & Mr. Jones. We were able to make a wiser decision and trade my old vehicle and purchase a newer one. I proudly left the dealership with a 2015 Kia SOUL. She drives and sounds like a hummingbird. Listen to me if your in the market or just your old car about to clunk out, I'M TELLING YOU GO SEE THESE YOUNG MEN. THEY WILL NOT GUIDE YOU WRONG. Looking for a CAR, TRUCK or SUV go see them at AutoNation Nissan of Marietta.

Olie was OK. Wanted to wait had appointment for 9:30 got there early and waited 2 and one half before they started on my truck. took a total of 51/2 hours to get out. told them do the inspection service to see if I needed anything else. Told them oil service and front brakes when I got there and before when I made the appointment. Not satisfied this time!!

They did a great job as usual, all things considered my car was done in a timely manner. I do wish the had a few more mechanics though. Also my service representative is Ryan his customer service goes above and beyond.

I was very impressed with this dealership. The service department, and especially Rich, went above and beyond for me. I will definitely be bringing my car to this Nissan dealership for future service needs.

Loved working with Auto Nation Nissan in Marietta. Jonathan was a pleasure to work with and it was very easy to reserve the car I was interested in. Once it came in, I was called immediately and we went in and made it official. I'd recommend them to anyone!

Excellent job as always.

When receiving an email to take advantage of “7 Remaining Pre-Paid Services” it’s a no-brainer to take advantage of them before they expire! From check-in to check-out the 1) Oil & filter change. 2) Check & top off essential fluids. 3) Tire inflation & rotation. 4) Multipoint vehicle inspection. 5) Comprehensive written report of all key operating systems. must’ve taken approximately 2 1/2 hours. Slightly disappointed @ time of check out when brought to my attention that the prepaid services had been canceled. A $20 discount was applied but could have saved additional time & money by knowing this beforehand instead of luring me in with the email.

Updated review - The vehicles are junk. I’ve had multiple issues and have been told no appts are being made for diagnostics. Not next month. Not June. Not July. No appts for diagnostics. Awesome. Sell junk then I have to take multiple days off work for you to just test it because you won’t make an appt then say it’ll be a drop off and wait for “a couple days” and don’t have courtesy cars for the customers who have brand new vehicles under warranty with issues that should not exist in a brand new vehicle. Sounds great. Solid business practices going on. The whole of Auto Nation Nissan Marietta has been a horrible experience. I 100% regret buying a vehicle here. Autonation - hit me up if your service center starts operation again for diagnostics on vehicles sold at the same location. I’m happy to update this when you make the situation right.

We had a 10am appointment for an oil change, we arrived 9.30am, we waited until 2.30pm for our car to be given back to us. Unreasonable time, they did not offer to take anything of the $60 price as a courtesy. They also mentioned we needed to replace our Spark Plugs at a cost of $900, other Nissan dealerships charged $450.

Tried to charge me $400 for a diagnosis when advertised as $160.

All the staff where friendly and I personally feel that the service charges are bit expensive than any other service company .

I have no complaints about my experience at the dealership. Everyone there is extremely friendly and helpful, the team worked hard to get me in my Sentra with a payment plan that fit my budget. My only complaint is with Nissan on the whole not being willing to find a fix for the earlier model vehicles with Nissan Connect.

This service center is super friendly and helpful. I have had excellent experience bringing my car in for service. They are also competitively priced!

The story: My Altima was in the service department. I suddenly had new car fever. Muhammad made an offer I couldn’t refuse. He connected me with Duncan whose professionalism, thoroughness, and speed of the transaction is commendable. Don’t forget Quincy in Finance; his experience in the industry puts you at ease as you make a big purchase. I waited 2 weeks for delivery of my Nissan Kicks. It’s a beautiful Stone Gray, and I could not be happier with my purchase and my experience at AutoNation Nissan.

My experience with Peisha on the online chat was wonderful.

I was never notified when my car was ready to be picked up. I had to call to see. And when I was told it was ready, I arrived only to wait over an hour to be seen. The prices are outrageous and this is not the first time I feel as if I’ve been overcharged for a simple service.

Was a wonderful experience. Ronald and Jason were very professional and help with my Leaf purchase.

Great customer service

The wait time was not long, but I would have liked a ride to have lunch while I waited. Staff was very friendly and helpful. Excellent service.

Great service! Im very excited about my new car.

I entered specific scheduled maintenance information when making my appointment online but only a tiny portion of the work I requested was completed. I can only assume Autonation's service scheduling tool is woefully inadequate at communicating the work you ask for, on site personnel appear to be left guessing at which of the offered packages you selected.

My experience here was beyond amazing. I was having a difficult time getting my EV the service that it needed as apparently the Nissan near me didn’t have the part for my in-cabin microfilter and also didn’t have anyone certified to inspect my EV. I decided to visit this shop while I was in the area. The scheduling process was quick and simple. Service advisor Rich Huffman was thorough, friendly, and knowledgeable throughout the entire visit. They had everything I needed right away. The work was finished earlier than expected AND they gave it a wash after. This was the best shop visit I’ve ever had!

Very friendly and knowledgeable without being pushy. Destiny was fantastic to work with! This is the second new car I've bought from AutoNation Nissan and I would absolutely refer my friends. While the first experience was 12 years ago, they were wonderful to work with on both occasions. Love my new Nissan Kicks. I went to another Nissan dealership and was so turned off by their attitude. AutoNation Nissan was the opposite. 🚗

Rich Huffman was very helpful and very friendly. I could tell he was really busy, but still made sure to take time with me to make sure all my needs were met. I was worried the repairs on my car would take several days and I would have to rent a car for a few days, but the repairs on my car were completed very quickly and I was able to pick it up the next day!!

Great service. I had a manufacturer's recall that needed to be serviced. I was able to easily schedule an appointment and have my car serviced quickly and easily.

The service department is awesome. I really appreciate the positive attitudes from the service writers.

Staff are super friendly and very helpful!

It was a great experience

The wait time was not long, but I would have liked a ride to have lunch while I waited. Excellent service.

Mr. Philadelphia was very informative and very professional. He addressed all of my questions and concerns.

It was fast in contacting me and giving me explanation/details about the repairs needed.

The guys at Nissan Marietta did an exceptional job putting me in a new Nissan Titan! Thanks fellas and look forward to continuing business with them!

Waited 2 hours for an oil change and had to go check on my car since i watched it sit for an hour without anyone letting me know it was ready

Michelle was great and made sure all our needs were met!

Good service and done in a timely manner!

Love coming here to my car maintenance. Everyone I encountered has been very friendly here. Rich H. took good care of me the other day.

Everything was great, truck serviced in record time especially with me getting off work. Customer service was wonderful. Mr Richard Philadelphia is wonderful and he keeps me informed of everything that is going on with my vehicle.

Extremely diligent and helpful staff. I am lucky to have known these people. Helped me in eveyway they can so that I could buy my new car. Thank you very much!

They tried to charge me $300 to replace battery terminals. I called other Nissan dealerships and they did it for half that price. When I went to pick up my vehicle and let them know I wanted no service done by them they charged me $155 to do the diagnostic check. That was fine as I was informed that that would be the cost to do check the car out but on the bill they added 19.50 for “Misc. Charges” when I asked about the associate said it was for taxes. The car wouldn’t start because the terminals were damaged, when I said I wouldn’t get service with them I asked for help to get the car started so I could leave and they said they were to busy to help and I could hear them laugh about it in the service garage. I got the car started myself with the help of a lady there. I assumed they thought I would have to get it fixed with them since the car wouldn’t start and thought they could charge me their ridiculous prices and I would have no option but to pay. BEWARE of this place to get service done. They charge ridiculously high prices, random up charges, and petty attitudes. MAKE SURE TO COMPARE PRICES WITH OTHER PLACES.

The conversation was very cordial and attentive. There was a tremendous amount of concern and professionalism.

Came in for an oil change and ended up upgrading my Altima for an Infiniti qx30 Anniah Ducre was awesome omg I felt like I have known her for ever I would definitely see her again

What a fantastic Experience! Michelle , Tarrah , and Peacock were very friendly and easy to deal with. There was no pressure to buy and they were very informative on what I was looking for. My new Frontier purchase was a very good experience and I got what I wanted for my trade. Plus there is no Dealer Markup at Auto Nation ! Thank you for helping with my new truck 🚚! I love it! Shanon

I had a wonderful experience on this Saturday getting my car serviced. My car is running better after getting my car serviced at Auto Nation in Marietta. They provided me with excellent customer service. I was treated with respect. They finished my car sooner than expected. Thank you for all that you do

Excellent Service by R. Philadelphia!

I went to Autonation Nissan Marietta on 10th March, 2022 for servicing my Nissan. My car was due for 30,000 mile service. Since I am a returning customer, service manager agreed to give me a 10% discount. I gave the car in the morning at 11 am for servicing. However, when I reached the dealership back to pick up my car around 5 pm same day, service manager was not present. Other service manager gave me the invoice. In the invoice, a 5% discount was applied. I was promised 10% discount in the morning. The person who billed me in the evening told me to call the dealership the next day to get the invoice corrected as he could not help. I thought it would be an honest mistake from the dealership and so tried contacting the dealership via email and also on phone to correct the invoice, multiple times. I have not received any callback or reply on my email. I do not recommend the highly unprofessional AutoNation Nissan Mariett.

Like the care and service received and the recommendation of services needed.

Soul & Olie are rockstars!!! Their customer service was exceptional. I’ll definitely bring my Nissan to this dealership for ALL future maintenance issues. Ask for Olie, he will take care of you.

I went to Autonation Nissan Marietta on 10th March, 2022 for servicing my Nissan. My car was due for 30,000 mile service. Since I am a returning customer, service manager agreed to give me a 10% discount. I gave the car in the morning at 11 am for servicing. However, when I reached the dealership back to pick up my car around 5 pm same day, service manager was not present. Other service manager gave me the invoice. In the invoice, a 5% discount was applied. I was promised 10% discount in the morning. The person who billed me in the evening told me to call the dealership the next day to get the invoice corrected as he could not help. I thought it would be an honest mistake from the dealership and so tried contacting the dealership via email and also on phone to correct the invoice, multiple times. I have not received any callback or reply on my email. I do not recommend the highly unprofessional AutoNation Nissan Mariett.

Buyer Beware - All of the news stories you keep seeing about not being able to get your paperwork so you can transfer your tags. This is going on at this dealership. I purchased a vehicle Dec. 4th 2021 - its now March 18th 2022 and I still can not transfer my tags to my purchased vehicle. Every time I call the dealership and ask to speak to a manager - my calls go to voicemail. I have left a message for Cedric 2 times - no return phone call no email back. The very few times that Sam or Wendy have sent communication back I am told that slow paperwork is happening across Georgia, and they will take care of it as soon as they can. Today I called the tag office and was told all of my paper work had been canceled?? I can not wait to see what they say now. Stay far far away from this dealership - this has been an incredibly disappointing and frustrating process - AND ITS STILL NOT OVER !

This was only my second visit to this dealership for servicing on my wife's 2016 Nissan Maxima. The service representative, Richard, was very friendly and professional. After explaining to him the problem, he was able to diagnose the of the cause problem and get it repaired within the timeframe he said the work would take. During that time period, he actually sat down with me and explained to me what work was being done and made me feel like a valued customer. I will definitely be returning to AutoNation Nissan Marietta as they have won over my business.

It was pleasant. Richard is always great to work with.

Check in at Service was quick and easy. I was given options for additional service based on my 135k mileage. I'm glad they keep track of that. I was kept informed the entire time, and when I drove out my Titan felt like it was just off the lot. Couldn't be happier.

So like many, I feel anxiety going for an Auto Service. However, I must admit this was a pleasant experience. I met with Rich. He was friendly, open and honest about my car’s condition and my options. I didn’t feel pressure to receive an obvious unnecessary upgrade. This was my first time going to an actual Nissan dealership for auto work, but now it won’t be my last!

I went in for a regular oil and filter change and tire rotation. Thank goodness the tech servicing my car was thorough. My battery was at 0 life! I got a new battery and with an upcoming freeze situation with our weather, am self assured that my car will start like it’s supposed to!

VERY HELPFULL ON THE ONLINE CHAT SERVICE , CAN"T WAIT TO SEE WHAT THEY HAVE TO OFFER IN STORE

Jaime was excellent! He responded to my online request within 10 minutes & (in my opinion) went above & beyond to text me photos in order to answer specific questions I had about the vehicle I was interested in. While at the dealership, he included my daughter (16) in the process by explaining things to her as well as we went along.

Loved my experience with the dealership and Especially Mr Jonathan m. My sales guy Extremely kind honest and respectful

Everyone was friendly and professional

It was wonderful as always. My advisor this time, Olie Souphanh, was amazing and kept me informed about how my car was doing. Super chill and knowledgeable so I felt comfortable leaving my car his and the mechanics hands.

The hospitality was awesome!

Smith and ready transaction. Mr. Morning, Mr. Peacock and Mr. Jones are the stars of the show.

Great service! Fixed my car in no time!

Not a bad experience and had most car issues taken care of, but customer service was somewhat unprofessional and wait times were far too long after already having an appointment. They’re inconsistent with answering phones and will not respond to left voicemails. I’m not disappointed to have gone here, per se, but I cannot recommend their service.

100% Class Act all the way! My Salesperson Destiny Whitaker was a star, the sales manager Tarrrah was awesome and the General Manager Sam went above and beyond. Thank you all for everything you guys are awesome.

I had a great interaction texting with the service department. I got an appointment quickly. Allie C. helped me and i am happy about it.

AutoNation Marietta is what all dealerships and service departments should be - HONEST, KNOWLEDGEABLE, and PROFESSIONAL!!! The team in the service department took AMAZING care of our car and we have confidence in that fact that we can safely travel!! We were in a time sensitive situation and they RESPECTED that and we will always bring our Rogue here! A wonderful place to bring your vehicle!!! Ryan Elias is the BEST!!!! Thanks AutoNation Nissan Marietta!!

The staff at Autonation Nissan Marietta were amazing and helpful. We had the blessing of working with Duncan, who helped us pick the perfect car for us and answered any question we have. We felt that he truly cared about getting us a car and making sure everything was right for us. They were able to get us an awesome rate and cost.

Customer service was great the service was fast

Destiny, Qunicy, and Tre did an awesome job making sure I had what I needed and the hospitality was awesome!

Very efficient and very customer service friendly. Great job on car service. Excellent job.

Danny and Sul are the reason I will return to AutoNation and the reason for 5 stars. When I walked in to drop my car off, everyone looked at the door but no one said anything. Until Sul greeted me and Danny let me know someone would be with me soon. Normally this wouldn't be anything special but Sul and Danny were assisting someone and had to excuse themselves from the person they were helping to greet me. When their customer left, Danny looked up who I was assigned to and also answered my questions. Sul even volunteered to bring me home and pick me up when my car was finished. Danny helped me with my car when it was finished because the original gentleman wasn't there. As I was checking out, I was watching Sul move all over helping people - she greeted everyone and took initiative to get customers the help they needed. These two made my first experience at AutoNation an enjoyable one. (The work done to my car was 5 stars too.)

Ryan my service rep was very kind and helpful. He made sure that all my needs were taken care of in one service visit. I would recommend Nissan Marietta as they are very nice and accommodating.

Truly enjoyed the patience and time put into my car. Both Ollie and Danny took care of the issues I had with my car. Started with Ollie with was super professional and patient and kind. He kept me informed throughout then because he was out for a few days, I was then turned over to Danny which is just as awesome. He was kind enough to sympathize with my situation and made the best judgment to accommodate my needs. All in all I’ve had always had great service here. From my sales woman Michelle Bradshaw to Ms. T with rental. Always a breeze to get in and out.

Every single Nissan dealership I have ever been to has taken a million years to service my car. That's why I dread going to get my oil changed. However, AutoNation in Marietta only took about 30 minutes from the time I got there to the time I got my keys back. I will definitely take my car here again.

Great experience! Friendly staff!

Usually I wouldn’t spend time doing this, however y think my experience is worth sharing. From the time I called inquiring about my vehicle, I have nothing negative to say about this particular car shopping \ buying experience. The team was amazing from the start to finished. Truly professional and considerable to my needs. Thank you!!!

Richard was amazing and he definitely exceeded my expectations

Everyone was very friendly and eager to make sure I was happy and had what I needed...from the time I entered the facility to completion of the deal. I'll definitely return to purchase another vehicle. Thanks

Worked with Trey. Fantastic guy. Down to earth. Highly recommended.

I had the best experience would recommend to anyone who is looking for a car .

I enjoy going here to get my Nissan serviced; the service is always great and on point. And if I have questions, they answer them! I also love that they wash my car after my service and vaccuum the inside unlike other dealers! Definitely will keep comimg here for my service.

I went in with pretty bad credit and a low down payment, but the staff here went above and beyond to put me in a car. Whether you are looking for a new or used vehicle, these guys will definitely work with you!

Richard I believe helped me. He was very friendly and professional. I really enjoyed bringing my car there to be serviced because of him.

Very cooperative team , aiming for customer satisfaction !

It was very professional and pleasant, Danny was incredible!,. I loved my experience here!,.

I was greeted with kindness, quickness, and treated with great care

Great friendly and fair service.

My driver tire had a nail and the driver rear tire had a 2 inch nail bolt combo. Both tires were fixed and my spare was place neatly in my car. Ryan Elias did a excellent job.

Helpful staff! They have great service and good coffee if you want to wait for your car to be ready! The car was just in time and we were very satisfied with the service!

Cannot give accurate information through the chat and only seem to give misdirection when asking a direct question. Very bad experience and would not do business here.

Great, nice car

This review is based on my last visit 2/3/2022 dropped my car to have work done which includes oil change work was completed by the next day very quick which I can appreciate, when I get in my car to leave I noticed the empty washer fluid light was still on, I cleared it and checked for washer fluid …empty 🙁 the gentleman who had checked me out (later identifies himself as the new service manager) notice me walking back in to the building asked what’s the problem, he then instructs me to pull around back and it’ll be taken care of right away, and it was. As I’m driving away I noticed my windshield sticker for my oil change hasn’t been changed and now I’m questioning if my oil change service or my other services (which I paid over a thousand dollars) was done correctly or at all. My next oil change is on them and I hope they continue to commit to improve customer service with the help of these feedback and comments .

AutoNation Nissan is great! The process of buying a car was simple & no pressuring to buy. My Sales guy Mr Mornings was great, knowledgeable and talked me through making a decision on which car to buy. Samuel Nickens Is the general manager and he came and checked on me 3 different times through the process… Who actually gets to talk to the general manager !? You can tell he really cares about his business, his salespersons and his customers. Last but not least the finance process was so smooth. Mr Peacock walked me through the process , stayed super late with me and even put my tag on for me in 20 degree weather… the care for their customers is just outstanding!

Don't give this dealer your e-mail address. They will sell your information and you will start receiving junk mail. They also took 3 days to do a software recall on my 2 company Nissan Leaf's. To resolve the issue, I was offered a free oil change. The only problem is Leaf's are electric cars! The dealership needs to do better.

Used the Buy@Home feature and it was super quick and easy! I was able to handle most of the paperwork from home and when I went to the dealership for a test drive and to complete the process, Duncan at Autonation Nissan in Marietta was there to assist me every step of the way. I would definitely recommend this dealer (and the new 2022 Leaf!) to my friends and family.

As always, my experience with AutoNation Nissan is great!!! The service advisors and other staff are always friendly and professional and keep you updated on progress of service. The place, including restroom, are always clean. Amenities are nice and waiting area very comfortable.

I WAS a loyal customer. I have been going to AutoNation Nissan for years to get regular maintenance and repairs on my car. I had my breaks repairs April of 2021. However, my rear breaks went out in Jan 2022. I returned my car to AutoNation Nissan to get my breaks fixed since it was still within the 12 month repair warranty. When I arrived to the dealership the service agent told me he did nothing see my April 2021 brake repair in the system. I happily pulled out my receipt and told him he was mistaken. Then they took my car back. After a sort while he told me my brakes were bad due to my caliper being a faulty part and they were not going to honor my warranty. I was enraged!!! Usually when the caliper is bad it’s due to a faulty break repair. I explained to the service agent that I have been coming here for years and as a loyal customer they should be able to repair my breaks under the service warranty. The service agent talked to the service manager and I was denied. They even refused to work out a discount. I will NEVER go back to AutoNation Nissan again! I do not respect companies that do not honor loyal customer!

Horrible customer service!

I WAS a loyal customer. I have been going to AutoNation Nissan for years to get regular maintenance and repairs on my car. I had my breaks repairs April of 2021. However, my rear breaks went out in Jan 2022. I returned my car to AutoNation Nissan to get my breaks fixed since it was still within the 12 month repair warranty. When I arrived to the dealership the service agent told me he did nothing see my April 2021 brake repair in the system. I happily pulled out my receipt and told him he was mistaken. Then they took my car back. After a sort while he told me my brakes were bad due to my caliper being a faulty part and they were not going to honor my warranty. I was enraged!!! Usually when the caliper is bad it’s due to a faulty break repair. I explained to the service agent that I have been coming here for years and as a loyal customer they should be able to repair my breaks under the service warranty. The service agent talked to the service manager and I was denied. They even refused to work out a discount. I will NEVER go back to AutoNation Nissan again! I do not respect companies that do not honor loyal customer!

I purchased my Nissan Altima in 2015 from AutoNation Marietta and I have used the service department ever since. Great people to work with, and they take great care of my car. I would recommend them if you are in the market for a vehicle or if you need. Great service dept.

Their customer service goes above and beyond! I was waiting on a pre-ordered vehicle to arrive. They kept in touch, giving me updates when there was a change in the delivery status, and were very responsive to any questions I may have had. We were in and out very quickly once my car arrived. I am IN LOVE with my new Rogue!

Increíble la Atención por parte de señor Steven

Danny was very informative and communicated consistently. Dropped my car off on a Friday and it was ready the following Thursday.

With the car shortage and my previous vehicle being totaled, I was in desperate need of a car to drive. I pre-ordered my Rogue on December 10th. Just before Christmas, you guys gave me a loaner to drive until my Rogue arrived and was picked up on Jan 24th. Above and beyond! I live 2 hours away in Alabama, and that is the only reason I probably wouldn’t come to your dealership for service.

Great place. Great service

Showed great customer service, made service a lot easier

Excellent customer service, not too long of a wait time for checking in or processing out.

Richard cared and went beyond my expectations

I loved the clear and honest answers. No pressure. I will be back for my next car. Nice and easy. Thank you 😊.

AWESOME EXPERIENCE with AutoNation Nissan of Marietta ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I've done quite a bit of business with these guy's over the last year. Couldn't have been Happier or More at EASE with any other financial decisions I've made in the past year. Thank You AutoNation Nissan of Marietta for the AWESOME WORK and PIECE OF MIND you've given me with a Major financial obligation in my life!!😀🤠😉🤗👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

My service wrighter was the best.

I showed up 10 minutes early to my appointment but there was a gentleman that was able to help me and get my car looked at. Everyone was really nice and did great they definitely tried to get me In and out as soon as possible.

Car purchased had smell of nicotine that wasn’t evident until fan was turned on. Break pads and rotors, break fluid, transmission fluid, and two tires needed to be replaced within 15 months. It was evident there was no maintenance done to the vehicle prior to it being sold.

My experience with this dealership exceeded my expectations!! I had been eyeing the rogue online for a minute, walked in on a Saturday to come test drive it and ended up buying that same day plus exchanging my car. My salesperson Jonathon was super chill, very kind, and not at all pushy like some car salesmen can be. He answered all my questions and made sure I was happy with the vehicle. The whole process took a very long time, but as many businesses are experiencing right now, they were a little short staffed and there was only one finance guy working that day. The GM made sure to check in with me regularly and even gave me some snacks and sent me to a more comfy area where I could watch tv. When it got later in the evening he even ordered pizza for the staff and guests and made sure to let me know as soon as it arrived. I thought that was super thoughtful, new car + pizza, who could complain? They also cleaned up my vehicle all pretty and shiny before I left. 🥰

I always have a great experience when I come to this location. The staff, personnel are all phenomenal.

Danny is a motivated team member and a pleasure to work with. He demonstrates superior technical ability and kept me informed on the repairs for my vehicle every step of the way. Danny took the time to make sure that I fully understood the scope of the work that was being done, what needed to be done for me to get back on the road, and the total cost of the job.

I am in the market for an EV, the Nissan Leaf. I wanted to test drive one since I was told it could be a different experience. Mr. Duncan was more than willing to assist! He explained the driving procedure and was very knowledgeable. His customer service is STELLAR!!!

I do not normally write reviews, but the experience today had to be shared. I can not put into words how thankful I am for this dealership and their team. I was traveling from Orlando back to Knoxville when I got something in my tire. I was three hours away from home and alone. I had been to 3 places and nobody was able to help me. I found this place on google maps and I’m so grateful I did. I came in all panicked and a gentleman asked if I had an appointment. I sadly said no thinking I was going to be turned away. He then said the gentleman at the end can help you and pointed to the desk closest to the shop. I explained what had happened and without hesitation he asked for my key. He informed me that he’ll be taking my car to find the problem. Less than a minute he comes back and says “there’s a screw in it.” I asked how bad. He said “nothing we can’t fix.” After fixing my tire another gentleman came in to tell me he’ll be right back with my car. He’s driving it around to make sure the air holds and my tire light goes off. Once both were clear he brought my car back and gave me the keys. He said “that should get you home safely.” I was in such a panic I did not catch the gentleman’s name, but he worked today 7-5-21 and I was in there around 1:40pm. I came in as a customer, but left feeling like family. I want to thank him for getting me home safe today.

Hands down the best car dealer experience I’ve had!! Impeccable service and excellent value! While other dealers tried to play the game, Autonation Nissan Marietta closed the deal in record time. It was a breeze.

Duncan was very accommodating and helpful. He was very nice to my elderly mother who bought three Sentra?s from him over the years. Send your parents to him for a fair deal and genuinely nice guy.

We dropped off our car for a recall and they called back recommending a bunch of services that weren’t needed. I informed them that I’d done some of those services recently. On top of that they didn’t follow up when they said they would and when we call them to get an update....no one answers the phone. I’ve tried to call them a couple times and I’ve been on hold for about 30 mins each time. We were initially told we would have our car back the same day and now we were told the repair would take longer. As a customer we definitely aren’t having a good experience compared to other dealerships we’ve encountered in the past. If the service continues at this rate, we will definitely tell others to steer clear of AutoNation Nissan.

Recently purchased 2 new vehicles from Jonathan at this location. This dealership and the staff went above and beyond our expectations. Shop here for your next car! We got good deals and the experience was wonderful. Thank you Jonathan and the GM Arvind!

Customer service experience was awesome

Great & efficient! No complaints!!!

This dealerships financial department is very unprofessional. I purchased all the protection plans when I bought a 2017 Nissan Rogue in 2017. I sold it this past March and am due a refund from those protection plans. it is now 6 months later and this dealership has not cancelled my policies for my refund. I have sent emails, left voice mails and even talked to the GM about this issue. I am now taking this into my own hands and contacting each policy providers and letting them know what is going on with this dealership and I am calling AutoNation Corporate to report them.

Very honestly and trustfully. Great conversation and they sent a driver to pick me up from 80 miles away. I would deal with them anytime again - highly recommended!

Do Not Purchase here. Avoid this dealership. Salesperson Kathy Jerez and GM Arvin are unprofessional people whom just want to sell it providing untruthful information. We had a lease trade in which they guaranteed they would cover the end of lease costs. A month later I've received a letter with a pending balance. Impossible to have email or call back response, then came to the dealership to have Arvin tell straight to my face that he's not responsible for what Kathy guaranteed in the sale negotiation. I have been a Nissan customer for 11 years, but this is the first and last time I go to Auto Nissan Marietta.

The tech and the parts manager were amazing and considerate when i needed help on maintenance and tire buying.

Nissan Marietta is professional and courteous. They diagnosed and repaired my car within days!

AutoNation Nissan Marietta committed fraud 5/22/20, they don't provide all customers a written estimate for repairs detailing what is/isn't included and facts that lower costs. My $350 repair and a tune up they recommended cost almost $1,200 including $922, 7 hrs of labor. Richard, Noel & the service director work together to inflate charges/labor, they delay/manipulate resolving your telephone call concerns and bill more hours for labor, that's fraud 5/22/20.

I would like to give Richard a 10 or above from Marietta Nissan. My 2017 Nissan Sentra transmission was going out on me. I went to Town Center Nissan, Jonesboro Nissan and Car Max and they all turned me down. Thanks to Richard and Nissan Corporate they fixed it and now I'm back on the road again with my family. Thank you so so much. Just want to tell you that Adam is good there to my son work with him before and he was the one to tell my son that my transmission is going bad. Thank you guys. I love Nissan. plus he put me in a rental until my car was finished. No stress at all.

I had to have my 2013 Altima towed into the dealership because of transmission issues! Steven was very professional and also the lady who gave me the loaner! I’m so happy my repair was under warranty!

i took my car to fix it last year and i got warranty on the job...i have to take it again for the same CHECK ENGINE LIGHT ON....they have charged me $132.99 just to check it with the scaner...i could of done that at any auto parts for free..bc they didn even told me what was wrong with my car exept for saying oh it may be this or that ...im am not happy at all with nissan about this...service advisor was...RICHARD PHILADELPHIA...

When we purchased out brand new Altima, the salesman told us the first oil change would be free. We went to the dealership today and the service department advisor told us unless you have it in writing it is not free. We will not go back to this dealership.

I took my 2017 Nissan Altima in for service. I had a popping noise in the front end and poor radio reception. After keeping my car for a week I got it back and the popping noise is worse. The radio is about the same. I was told that they ordered a part for my radio and would call me when it was in. It’s been a couple months and no call. I’ve had a lot of service on different vehicles that I e owned but this is absolutely the worst. Nobody knows what’s going on and the service manager was useless. If you’re thinking about doing business with this dealership Don’t. Very disappointed with Autonation!!!

I have been calling for a month atleast 3-6 times a week to talk about my GAP coverage and no call back The receptionist have said they have left notes for them to call me back and nothing. I work 6 days a week in NC and I’m gonna drive down to meet these ppl in person Saturday lose a day of work because they can’t pick up a phone and have a 10 minute conversation over the phone. Last time I will ever buy a car from here and will never recommend this is the 2nd time I’ve had an issue with them

Came in for 40,000 miles checkup but was given a large list of items to fix. Crossed out most items but was not given the list back after the work was done. I have a feeling different things were done than what I had agreed to.

Came in for a 40000 miles checkup but was given a long list of things to fix. I crossed out most but I was not given the list back with my bill. I have a feeling that different things were done than what I had asked.

Homophobic, arrogant, deceitful and rude “service tech” employee Noel. If i was his manager, he would be fired. This is not the type of service anyone should receive at any business. I came in on 10/1/19 as my 2018 Nissan Altima would not start. They told me it was just the battery for my key fob. However, minutes later the problem was still there. Sometimes it takes me 20-40 min to start my car. I called on 10/2 and I spoke with the tech who said they would be able to help me with a rental car as I work 1 1/2 hours from the location. My appt was with Adam. I come in on 10/3, wait 20 min and was told Adam is off today.. so already annoyed. Then that Noel will be my service tech. This is when it went downhill. Off the batt he was dismissive and rude. I explained my problem and told me I can either drop it off with a wait time or 2-3 hrs or leave. I tried to explain the situation as the girl their this morning said she would talk to him about getting me a rental since she remembered me. Anyway, he comes back and gets irate. I asked to speak with a manager. He then tells me no and there isn’t a manager. I said no, I don’t believe that there isn’t a single manager for a million dollar business. As he’s telling, Richard an assistant service manager comes present. Wow I’m confused as Noel lied and said there wasn’t one??? Typical trash customer service. Someone who takes no accountability. It made it feel like my service was worth less because I was gay. Richard as actually super helpful in between Noel yelling “I don’t want to work with you anyway!!” Richard was embarrassed and said he would talk with him about the poor service. I ended up getting a rental car. People like Noel kill businesses.

Auto Moto service department

It was great I would tell all my friends recommended them to me

Great service. Zac is so helpful.

Would not recommend, so much pressure to put down more money, car payments still too high, when we got home with the vehicle CD player not working now they are trying to charge me over $500 to fix it. Go somewhere else!!

My Pathfinder's transmission has to be replaced altogether, even after costly repairs just six months ago. AutoNation should reduce the cost of this replacement, or at least offer additional warranty coverage at no cost to me.

I’ve been getting my cars serviced here for about 10 years, Richard always know what’s best and never try to sell what I don’t need.

Had a wonderful experience and everyone there was great.

The experience was wonderful. My salesman was nice and respectful. The process didn?t take very long. Everybody was great.

First visit to this location and everyone was absolutely wonderful! Just came for an oil change and Zach checked me in and totally tiik care of my car. I give them a 10 for timeliness, professionalism, friendliness and all around awesomeness!!

Great service !! I got my car on time , nice people :-) xoxoxoxoxooxox

The initial purpose of my visit was to view 2018/2019 Pathfinders and 2018/2019 Muranos. I had two other dealerships on my list to visit, before making my final decision. However, with the quality of inventory, the knowledge and patience of CM Patel (Sales Associate), my husband and I spent all afternoon trying to make a decision on which Vehicle to purchase. I forgot about going to any other dealership. By the end of the day, my decision was a 2018 Murano. Then came the tedious job of reading/signing the sales contract. However, this process was completed with much ease.....J. Shahid made that happen with his expertise and professional attitude. Yay! I have a Murano! Bottom line: I would recommend AutoNation Nissan Marietta GA to everyone!

I have been going to this dealership for years now (purchased four cars over that time span). The staff is courteous, professional and wiling to go the extra mile to assist you.

I went with my Daughter to purchase a car with yall. yall were very fare and by far the easiest dealership I've ever had to work with. I will be a return customer for sure. thanks

Many dealers require an appointment- I was able to walk in and get my car serviced in a short period of time.

Excellent service. But wait was rather long. Cost was less then expected so I was happy about that.

I arrived about 6 PM to have my car serviced only be told my tires were very bad. I purchased 2 tires and got an oil change. The Service Agent was very very nice and helpful. They even washed my car. It was a great experience. Thank you.

I took my 2018 Nissan Rogue to the service department because one window was squeaking when it went up and down and one window stopped working, they told me the windows had; when they looked at it I was given this list of all that was wrong and a $1350 price tag, then I was asked if I got my windows tinted at dealership or a tint shop, I told him at a tint shop, so he said I could take my car back to the tint shop with a copy of what they found wrong or they could fix it but its not covered under the warranty since another shop did the tint. I told them I would take it back to the shop, well the only thing that was wrong was the rubber around the window was not coming up it was folded, all they did was take a thin scraper and unroll the rubber and my windows all worked perfectly! My thought was had I opted to pay for the service what would they have done since it was only the rubber and a easy fix? Not cool Nissan, not cool!

Service was on time, and got me in and out. I bought my car there, and continue to take it back for service. Waiting room is very nice. Coffee, and water available. Good experience.

Jonathan my sales person was very professional and he knew the Nissan Product very well. Every concern or question that I had he answered to put me at ease.

Muhammad was the best ever he help me get approve with 0 down hands down best guy ever I had to wait a little but it was worth it i love love love my 2015 altima fully loaded..

It was a great experience! Great customer service you are in and out in a jiffy with an appointment or without!

Johnathan contains a character in which exhibits outstanding customer service and truly cares for his customers. Will be returning not only because of the Nissan brand, the great deal I was offered, but the largest reason - the way the outstanding service was given / how my transaction was handled. 5 Stars for sure!

My service rep, Adam, was very helpful in handling the appointment and everything was done in a timely matter.

Buying the car was a pleasant experience - service, not so much. Entry to the service area is confusing (I wound up entering in the exit direction). I was on time for my appointment but had to wait 20 minutes while my assigned service tech, who saw me standing there, was on the phone with a customer. He was chastised by the observing manager, who told him that the rule is "Service before Customers." After a short argument between them, I was finally checked in (no apology for the long wait), and was told it would take about 1 hour or so. I was there 1 hour 45 minutes - and this was just for routine oil change/tire rotation service!! And I'm obligated to go there for future service (which is not close to my home) because I'm bound by the service contract I bought at the time of the car purchase. Will have to remember NOT to be assigned to Zack for the next service appointment!

Zach is the guy who I have been dealing with and he is super helpful and patient with me. Everyone seems to be nice and helpful here.

I normally have a good experience but this time it took about 3 hours for my oil change and I came in earlier than my appointment time. And they did not put my hubcap on correctly and it came off on the interstate.

Calling a customer back after a sale would be a start

I've been a customer of Nissan Marietta for over 10 years. My sales rep has always been Adolf and he's the best. He's super knowledgeable, Super friendly, and super professional. He's not steered me wrong over the years. Excellent service as always. Thanks Adolf and team. See you again for my next purchase.

Helpful, friendly, and competitively priced service.

Excellent and Clear Communications from Rachel. She exceeded my expectations. I am servicing my vehicles from more than 10 years, but Rachel was awesome and had a quick solution to all my questions.

I had the pleasure of being taken good care of by Rachel in the service center, who volunteered to help me after another associate told me I'd be waiting for over 2.5 hours to get an oil change. Rachel kindly assured me that I would only wait at most an hour and was very kind and straightforward in her approach. This was my first time visiting this dealership location, and the place was nice, spacious, and clean.

The staff was excellent and they had my vehicle done sooner than expected.

I had a recall on my Nissan and Eddie I think that was his name was very helpful and everyone there waiting and working were really friendly.

Lenny was superb.. Checked on the 'recall' item (no Problem), checked out TPS left front but found very small leak in tire and fixed it.

I had a great experience with Auto Nissan of Marietta. Mohamed was very helpful and provided great customer service. The other staff are friendly and courteous as well. I would recommend AutoNation to anyone looking to buy a car.

Zach Hamby, Service Manager, met all of our requirements in an outstanding manner following our accident on Nov 5,2018. His personal care for me and my family, and the emergency repairs to our car, represents the best of AutoNation Marietta. Many thanks.

Richard in the service department always takes excellent care of me.

I had a very pleasant experience when dealing with Richard and Robert on the servicing of my Altima.

I have used the Marietta AutoNation since buying my Murano almost 5 years ago. I have always had excellent service with Jason, but he left to move to Colorado, so now I have Zack and he did a great job yesterday getting me in and out in good time as well as inform me about what needs to be done additionally to my car. Thanks for always taking such good care of me!

We purchased my very first car from this Nissan 10 years ago (prior to them moving down the street) and just last year I purchased a new Murano. In the past year, service has changed & it’s TERRIBLE. They lie, they scam, and you should take your business elsewhere. Oil changes have taken 2+ hours, even with an appointment, and the most recent visit was very unsettling. Originally, we brought the car in because the lift gate was not opening & so we also included an oil change when we made the appointment. After 2 1/2 hours of waiting, we were told that “a blanket or shirt was stuck in the lift gate and we took care of it today but next time we’re going to charge you”, and that there was a recall on the ABS system. I folded back the seats to get into the trunk when it wouldn’t open, so I knew when he said there was something stuck, that was most likely a lie. I had a rental car for 2 weeks, while the ABS system was on back order (not necessarily the service departments fault) but I would’ve appreciated if someone would have called to let me know after days go by and I have no word on my car. Instead, I had to call them for updates. When I got my car back, my gas tank was on E, my car was dirty & there were 362 miles added to my car. Wow!!! I was in shock, I informed Richard of my gas, the dirt, and the miles & he said “when they put the ABS system in, it must have malfunctioned the mileage”... WHAT?? Being a woman, and not having my boyfriend with me at the time, I guess he thought I was going to believe that. He did not want to fill my gas tank back up, and continued to repeatedly lie and tell me the ABS system is was caused the increase in mileage. I was in shock! The service manager then came out to tell me Richard did in fact lie to me multiple times, thinking I was an idiot, and that it was the technician that “made a clerical mistake and wrote down the wrong mileage” when I arrived 2 weeks ago. Wow! They did end up doing a piss poor job of detailing my car to make up for it, but when hundreds of miles are added to your car after you leave it for service, that’s completely unacceptable. Needless to say, we will not be returning. And to make matters worse, 2 days after I got my car back the lift gate would not open again. I called the service manager, and 8 days later I’m still waiting for a call back from him. I took my Murano to the Nissan in Kennesaw, and they informed me that they needed to replace a part which was causing issues in lift gates and it’s covered under my warranty. Which of course, this Nissan location failed to recognize. Seems like more scamming considering Richard told me “next time it doesn’t open we’re going to have to charge you”. He did not replace the needed part, so he knew the lift gate would end up failing again, to which I would need to come back and he would charge me without informing me it was covered under warranty. Christian, a young guy working was very helpful & polite throughout the matter. It was meaningful that he even remembered my daughters name, because he helped us 2 weeks prior when I left the car and when I picked the car up.

Bought a brand new Nissan Titan. They had to get it from another Auto Nation dealer. Did not come with promised accessories. I drove the new truck out of the dealership and their were existing recalls. Who sends a brand new car out with existing recalls? Also dome light did not work. Also could not get my iPhone voice recognition to work with the Bluetooth. Took it back a couple of times and the resolution from the inept service department was that iPhones are "tricky" and it would never work. Really? I hear they may become pretty popular. Tried to get Nissan to help. They told me I had to work it out with the dealership. Arvind Serathy, General Manager of the dealership, was no help. He will tell you anything to get you out of his office, but no resolution. Never will buy at Auto Nation and never another Nissan product. Recommend going anywhere but here.

We love our van. We had to drive a few hours but it was worth the time. Duncan was very professional and not pushy so the overall experience was pleasant. We would definitely recommend them for your next vehicle.

Excellent. Duncan was great.

I had the best experience as a 1st time buyer ,I'm vry happy with my new Rouge

Just bought my second new car from AutoNation Nissan Marietta. Both times they were courteous, friendly, and extremely helpful. Also, both times I had shopped other makes/dealers and Nissan had the best offer by far. Service has always been awesome.

I paid my car off in November of 2017. It was due to be paid off in February of 2019. I have not been able to get my GAP refund. I have made a personal trip to the dealership. I emailed the requested information. I have sent follow-up emails and I have called the dealership. The original person is no longer with the company and I cannot get anyone to call me back despite the messages that I have left. Unacceptable!

My granddaughter has been trying to get something done about getting her air conditioner fixed under a warranty agreement that she paid$2500.00 for and AutoNation Ford Marietta has absolutely been no help. They wrote the warranty and put it in the computer wrong, therefore the dealership that has the car can not do the work until it’s fixed and the manager and finance person at AutoNation would not return calls for two days so we went to their location and talked with manager and he printed off a piece of paper that is not worth the cost of the paper because it says exactly what we are having a problem with! Now once again we cannot get them to answer calls. We have the original paperwork which says it is still under warranty. We have also been told that they sold us a product that doesn’t exist. She is pregnant and has to be back in PA by Wednesday for doctors appointments and does not have a car to drive. After the way we have been treated by AutoNation Ford Marietta, there is no way I would recommend them to anyone. This should have been easy, have warranty, fix car! But I assure you there has been nothing easy about it!

Richard is my Service Representative. I have no complaints. Richard have Great Customer Services he knows how to treat his Customers this is why I continue to Drive from Jonesboro, Ga to Marietta, Ga to get my Car Services with Richard.

Amanda was my service coordinator, she was absolutely AMAZING. The duration of my service was very quick and smooth.

We searched many dealerships to find the car we were looking for. We found exactly what we wanted at Autonation Nissan Marietta. We received great service from the moment we arrived. They were great to work with and we would definitely recommend them. We love our new Nissan Rogue.

Kathy was wonderful. She was knowledgeable about the vehicles and if she didn't know she found out. She was patient with me and very helpful. Kathy never let me feel uneaany about buying a car from here. Jocelyn was wonderful also and very helpful. This was one of the best car buying experiences I've had.

Steven was awesome with getting me in an out. My car was clean and ready to g.

I always experience the very best service and professionalism at this dealership. I purchased the car here and have had 95 percent of the service performed at the service center. Richard Philadelphia has been my service manager the entire time and is second to none. However, the rest of the staff has been wonderful to deal with and Adam really worked well with me in addition to Richard for my last service order.

I wouldn’t take my car any where else.

For the first time in years I can honestly say I'm very disappointed with this visit. I made an appointment 3 days prior to my trip from New Orleans to Ga and was told I had unused one to one points which was perfect. I got to the dealership and with an appointment still waited 2 hours plus I was told my points were no good anymore. Unfortunately the manager was not present but I will be following up.

The service advisor was very professional and keep me updated on my vehicle

My visit with Alan was pleasant, attentive and professional

They did an AWESOME JOB I LIKED THEIR HONESTY . The Representative was very good at explaining what was wrong with my car an d what he thought should be done...

The guy at the front desk,KT was very professional. The overall experience was great. I was in and out in no time at all. I feel that I have found the perfect place to service my car.

Service was great! The problem was fixed within the day.

My service person Austin was just delight to work with. He was very busy, but I could tell he was trying his best to give me as much attention as he could. He did keep in contact with me to time it would take to get my car completed. It took a bit longer than what I was told in the beginning, but all and all this was my second time getting my 2015 Nissan Rogue serviced here and it was good. I actually bought my Rogue here and Bikal was my sales person, which I have to say I trusted very much and I believe I did get a pretty good deal. I think I was pressured to buy the extra service contract though, not sure it was worth it, but I will see if it ever needs to be used. I do hope it is because it was quite a bit extra, more than I wanted to pay. Bikal did not sell me the extra package so it was not him with the pressure.

Excelent service. I was very happy with all the results and facilities.

Pésima atención al cliente, te hacen esperar mucho no cuando compras un carro y en cuanto a los planes de protección que venden súper mal servicio cero recomendados

I've been bringing my wife's '14 Juke Nismo RS here for servicing for a little over a year now, and I've been extremely happy with the professionalism of the service department with each visit. Thank you to Adam for answering all of my questions and keeping me informed on upcoming maintenance.

My Advisor Richard was awesome. However, when I went to pick my car up Richard was at lunch. There was only one advisor (I did not get his name, he was an older white guy) trying to assist all of his customers and Richards all while two other advisors was sitting down doing nothing. The service manager sat in his office and did not offer nor attempt to come and assist the long line of waiting customers. I went to one of the guys to ask for assistance and he sat staring at the computer. After waiting so long I asked the other guy could he help me. He did try however, he couldn’t answer any questions and had to go find Richard and still came back with no answer. I still don’t know what’s the problem with my speaker.

My service rep-Adam was fabulous. He attended to all of my concerns and ensured a loaner while my Xterra was in repair. Adam is first class in his job!

Friendly faces! Great Service!

Was really great. I really like the guy who gave me the service.

I think Rich, and Jesus, was awesome at hoping me with purchasing my new car. Although, it was almost 10 at night, they never rushed, nor did they kicked me out. Very good place to purchase a car!!!!!

Im happy

The service advisor Richard was very helpful. I was quoted the correct price for repairs and my car was finished in a timely manner as promised.

Very nice experience. Fast and friendly with a great waiting area.

I've had my car maintenanced at this dealership a number of times. In the past, I seemed to have a number of small annoyances that made my visit(s) unpleasant. This is the closest dealer to me, so I continue to go back, reluctantly. I must say, this time, I had a great experience. The service rep that greeted me was pleasant. The gentleman that shared with me other service recommendations was outstanding (he won me over) and the service rep that checked me out was excellent. I now have a great feeling about the dealership and service provided. Amazing!

Great staff They listen to your concerns and deliver on their promise

I would give AutoNation five stars. I had a very pleasant experience working with the team there.

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about Jesus Ramirez. He is by far the most patient and genuine car salesman I have ever worked with!

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase (I love love love my new ride!!) and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about him. He is by far the most patient and genuine car salesman I have ever worked with! He went above and beyond and got me in my dream car without breaking the bank!! :)

The service person told me my car would kill me and my family three times.. all it needed was the tire wheel tightened.

Excelent, was shopping for tires and this is the best place/ price to do it. In one hour vehicle was rwady

very good, the salesman was very helpful, I would recommend him to my friends and family

It was a really great experience all the sales people were very nice.

I was very please Dealer guy Jaime he takes time to explain to me every thing I want to know

AutoNation Nissan is awesome! CM Patel was my salesman! He’s was knowledgeable, patient, trustworthy and dependable. AutoNation is the same! AutoNation and the people that work there are fantastic and they have your best interest at heart! ��

I desperately needed a car last Sunday. I got a car and I love it. I paid more than 125% of the value for the car. I can't complain because I really needed a car that day. It is interesting, however, to read the comments, because I was told that I absolutely could not negotiate on price. I see that others have. Again, I needed a car. The financing was terrible and I had it re-financed the following day for 1/2 of the interest rate charged by Nissan. I can't imagine being as desperate for a car as I was last Sunday. However, if I am, I will go to Nissan Marietta. If I am not desperate, I will go elsewhere.

Been working with Jason DeMars in service, he is one of the best advisors I’ve worked with, EVER! I brought my 2003 Maxima SE in because it was shaking(that’s not an understatement)....he took the car, said he’d call me when they had a diagnosis. He called me on Tuesday morning, explaining the situation. I was instantly relieved at his professionalism, he earned my trust, told me what needed to be replaced. I authorized those repairs, he calls me again to tell me it’s back to normal....and recommended some other repairs to make my car good again! Not only did he have my car fixed right, he earned my trust. Couldn’t ask for anything more! Way to go Jason! ���� Thank you for earning my business and making me a customer for life! Adam

I was searching for a 2018, Nissan Rogue @ Cars.com. Using your website, I found the best price on the SL model @NissanAutoNationMarrieta. We purchased the car and my wife and I are extremely satisfied with our purchase. Got a great deal and a great finance rate.

I hadn’t even closed my car door and one of the salespeople, Jesus, was already all over me with questions. Super aggressive and wouldn’t just let me browse without asking questions. Got back in my car and drove away. I can’t imagine how the rest of a transaction would go.

Excellent! Every time I visit, buying or for service.

Great service. Had my first oil change and rotate and balance. I was in and out in quickly.

Absolutely amazing experience. It made the drive to Marietta absolutely worth it. Not once did we feel like we were being manipulated. Everyone was above board and honest. This is definitely the way it should work. Thanks to everyone at Marietta Nissan.!

WORST CUSTOMER SERVICE EXPERIENCE EVER! I got my car serviced here in January of 2018 (for the first and last time) and I had the worst service experience of my life. I was the first service appointment of the day and had arrived before any other customers for service that day (12 minutes prior to the service department opening up). When the service bay opened, I pulled in and waited for someone to assist me and was ignored by three different staff members (all white). Each of the three saw me and acted as if I was invisible. No one even spoke to me. About 12 minutes after the department opened up, a white lady drove in to the bay and was greeted immediately, checked in and serviced ahead of me. All the while no one has even acknowledged me yet. I emailed and left voicemail messages for both the store and General managers to voice my concern and neither one of them responded back to me. This let me know that they condone this type of treatment at their facility.

sales person listened and made sure that I was completely satisfied with truck

Jonathan went above & beyond to make sure that I had a pleasant AutoNation buying experience.

CM Patel helped me buy a new Titan. We went back and forth on price, but never once did I feel pressure to buy nor did I feel like his counter offers were unfair. We ended up agreeing on my offer and not a cent over. Best experience I have ever had buying a car!

Thank you so much I love my new Rogue. Special s/o to Rich Muhammad in finance.

Like autonation and would refer people to that facility

People are always telling me to go someplace besides the dealer for my service so I can save money. However I truly believe that going to the dealer where the technicians are trained specifically for your vehicle and the parts are guaranteed from the manufacturer has resulted in longevity of my vehicles and that is where the money-saving really shows up. I started with Nissan of Marietta back in 1980s with my Datsun truck, then I bought a pulsar that due to maintenance lasted over 400 thousand miles and now I am still enjoying my 2002 Xterra very much. So for 30 years I have watched these guys improve customer service and add amenities and personnel to assist the service managers. The only tiny complaint I have is the wait. But a hot chocolate and large screen TV with my favorite home makeover show was a big help!

I have to hand it to the service department today, especially Jason. Saturday is a busy day; I had my Leaf picked up in ~5 minutes. Jason was excellent throughout the whole repair process; the staff on deck this morning was hustling to take care of everyone quickly and pleasantly. The young lady helping had my name, keys, and car pulled up before it was my turn.

Good people and easy to do business with Car running good My sales man assist me with this transaction

This was the easiest car buying experience I've ever had. It was worth our 3 hour drive. I highly recommend CM Patel!

Buying a car is most stressful moment, but not at Nissan Autonation Marietta GA Mainly because of My sales consultant Mr Ramay Ahmed. He was very patient, very courteous and through in explaining me the sales procedure and all the details of my car after my purchase. I have a Nissan dealer in columbus Ga, but because I got A good deal and because of my efficient Sales consultant Mr Ramay Ahmed and the rest of the staff including the internet sales manager, I drove all the way to Autonation Marietta GA. Make sure when you purchase your next car at Autonation Nissan Marietta GA you ask specifically for Mr Ahmed Ramay.

I got in and out in a reasonable amount of time. My questions were answered and repairs were done to my request and satisfaction.

Stephanie Parker in service is awesome.. very professional and attentive.

Great service. Came to look for a new vehicle and left with one not exactly the one we wanted, but the service was amazing.

The best part of the process was my sales person Marcos. He went above and beyond to make sure I was happy with my purchase. I love how honest the sales team was during the process. I would definitely purchase another car from auto nation.

I'm really tired of waiting 40 mins to get my car service (with an appointment I might add). Who cares if you "technically" have to be checked in my a certain service person... get off your behind and be helpful!!! Horrible customer service!!!

I bought my daughter a 2016 Maxima on Tue Nov 14. The experience was as smooth as could be. Our salesman Pharoe was fantastic! He listened to what we were interested in and the safety features that were important to me. That was instrumental in helping us decide quickly and with confidence and the Maxima that we purchased was the first car that we test drove. I believe this detail sets Auto Nation and Pharoe apart from other dealerships. The day we purchased the car happened to be Pharoes day off but he came in to make sure everything was smooth for us. The financing process was also smooth and low pressure. We will definitely be back for our next vehicle. Thank you Auto Nation! Mariah and Alexis Pryor

I went in to take a look at 2017 Nissan Rogue Sport model for my daughter. My sales person was Muhammed Tahir. Very nice person and a non-pushy sales guy. Also the finance manager was extremely nice and not pushy. Needles to say I drove out with a new car for my daughter. She loves the car and so do I. It seems the car was made just for her. I would definitely buy another car from here. Thanks

The most horrible, unprofessional service I’ve ever received at a dealership. It all started when my alternator went out in 2016. They were very friendly at first, but the moment I decided to trust them with my car, everything went downhill. They stole several items out of my car when giving me a “complimentary detail” for which I did not ask, and they could not seem to locate the items when I personally went back to the garage to look for myself. They “fixed” my alternator - only to find out they’d broken my A/C in the process. When confronted, they tried to act like they didn’t do it, until I went to management. Foolishly, I trusted them again with a simple task: replacing windshield wipers. In doing so, they left the plastic on the new blades, which was a serious hazard driving in rush-hour rain. Just when I decided to stay away from AutoNation Nissan Marietta, my alternator went out AGAIN… only one year after they “fixed” it the first time. Again, they tried to wiggle out of taking responsibility, until I spoke with management… again. The cherry on top….. Two hours after picking up the car from the dealership, it broke down in the middle of an intersection….. I ended up needing to get a new car (which I was not happy about, and it was NOT from Nissan). It was apparent that they’d damaged my alternator (and who knows what else) beyond repair. The only reason they have such a high rating on Google is because they give incentives for good reviews - but please dig deeper before trusting them with your car.

Service and staff are always the best! The service to my car was extremely quick and painless!

Good service from Ashley. I got great help and answered all my queries

I was nicely greeted by Stephen in service. He went over what service was going to be done to the Rogue. Within an hour I was on the road.

I brought my car in last Thursday for a replacement driver's side window. I was told the window would have to be shipped in overnight from a neighboring Nissan dealership and it would be ready the next day. The next day (Friday) I receive a call the window was placed on backorder and would not be ready until Saturday. By Saturday at 3 pm, I've received no update from Nissan Marietta so I call the maintenance department for an update and I am told the window is being shipped from Texas and it would not be ready until Tuesday. On Tuesday I receive a call that my car is finally ready. I return my rental vehicle and am questioned about paint chips on the driver's side door and I am accused of causing the damage however no one bothered to look at my rental agreement which clearly states there are paint chips on the car. The women working the maintenance desk ask if that note was written at the time I left the dealership essentially accusing me of forging the note. I will never return to Nissan Marietta again in my life.

I PURCHASED NISSAN SENTRA FROM AUTONATION AND SALES PERSON MR C K PATEL AND HAD A GREAT EXPERIENCE PARTICULAR MR C K PATEL IS VERY SUPPORTIVE AND KNOWLEDGEABLE .

Sales manager (William Weatherford ) and salesman (Jaime Pesante-Davalos) were very helpful and honest.Go see Jaime when you get there.

Service was Good! Employees were friendly and helpful. The facility was comfortable. Providing rental was extremely helpful and appreciated.

I came in my 350z without an appointment and even though there were people ahead of me, someone was always watching to make sure I was getting helped. Ashley ended up assisting me and she was absolutely fantastic, I cannot stress enough!! She was incredibly personable and the experience was like I'd been there 1000 times before!! 110% will return for future service!!!

I bought my car from them in May I had a problem with it stalling out so I took it back to them they told me that they would charge me for an issue that should have been corrected before I bought the car. They tried to charge me for a air breather hose that should have been replaced before I bought the car so I just went ahead and bought it myself and put it on and they will no longer be getting my business

I took my car in before my 120K mike warranty expired. The transmission has problems when I?m on long drives. Unfortunately they could not recreate the problem. I?m going to take the car on the road soon to recreate the problem. I?m told that they will honor the warranty at that time. The customer service was excellent.

Great service both by representatives and mechanical personal. Our second car from this Dealership and will return for another.

Richard was amazing on getting me in and out ahead of time, service here is excellent!

Nome required. Previous questions were answered positively.

These 5 stars are for Tamara ONLY. I tried to get pricing for a few services and spent 30 minutes trying to get a hold of someone. I normally have great things to say about my experiences at Nissan, but today just showed that it can't be 100% all the time. I get it, we're all human. Except for Tamara, who was able to answer my question in less than 10 seconds which makes her SUPER-human. Thank you Tamara!

This location always treat me right ? I was coming here first wen to another location and came back.

My service advisor was Ashley and she did a wonderful job very courteous and helped me solve my power steering recall issue. I would not have given the dealership of 5 if it hadn't been for her. No communication from other service advisor Zach when Ashley was off. Also car was not clean when I picked it up and I could not wait any longer. It should not take 45 minutes to pick up your car when told it is ready.

Very good experience with AutoNation. I will recommend this dealership to my Friends and others.

Very helpful and cheerful staff. The reception area very clean and comfortable.

Adolf was extremely meticulous and thorough in each step of the way with always a smile on his face.

I got an excellent deal on a 2017 Nissan Altima as compared to two other local dealerships and was treated with respect and given complete honesty. Salesman provided a great tour of the dealership and provided me with great tutorial of my new car. Really enjoyed my experience.

Mr. Richard Philadelphia at Service was very nice and helpful. I would recommend this place to my family and friends.

I brought my car in for an oil change and tire rotation. It took 2 hours even though I had an appointment. I appreciate the car wash, but after I got in my car, I see that not only were my tires not rotated (the back right tire was lower than the other 3), but they didnt even bother to put air in them during the 30 pt inspection. The kicker is, I was charged for a tire rotation! This makes me doubt the oil was changed too. I have never had an issue with a Nissan dealership, so I will be finding a different dealership to service my vehicle.

Richard and Tamara are the best and effective team players I've ever encountered at a dealership.

My salesman, Bikal, was very nice, patient, and willing to work hard to put me in a car that felt like mine. He succeeded. I've only had the car a few days now, but, it drives like a dream and I'm enjoying it completely. I have a lot to learn about all the bells and whistles, but, Bikal assured me that I could come back any time for further or repeated instructions.

I was taken back for my service within 15 minutes of my arrival. My service Representative covered all the things that needed to be address on this visit and let me know the cost upfront.

From the moment salesman Mohammed T. greeted us in the dealership parking lot, things kept getting better and better. We gave him our list of features we wanted and our price range. Within 10 minutes he found our perfect car, in stock at the dealership. We thought, "OK, next comes the "Sales Price Salsa Dance": I want to pay this, but the dealership won't take less than that. Didn't happen. After a 5 minute conversation, we reached a compromise, shook hands, and I drove home in my new (used) car. One of the easiest and best purchases we have made in a long time. Thank you Auto Nation and Mohammed T.

I was shocked at not only the deal I received but how quick and easy the entire process was. Everyone was so helpful! They definitely have a customer for life!

A great experience with Service. Wish I didn't need the repair I had to get, but they -- particularly Ashley -- were wonderful. My Altima would have been dangerous to drive so they worked me in and got it taken care of. Would definitely recommend.

CE was great. He made the buying process very easy.

My service advisor Jason Demars was very professional, curtious of my time and expedient in getting back me when I called. All the employees at Autonation Nissan Marietta get a five star rating in service and quality.

Very quick and professional service. Also washed my car for me which was FILTHY! I've had 3 Nissan vehicles that have been serviced here and they never disappoint me. I drive 15 miles one way to get my car serviced here because no other dealership offers the same level of service.

My husband and I bought a 2010 Nissan Frontier this past weekend with the help of Duncan. He was great! The finance team was great! Any questions or concerns that we had were quickly resolved and answered. Will definitely do business with them again in the future.

Just bought my first new Nissan from Marietta Nissan and I was surprised at how well the experience went. Everyone involved was so personable and helpful.

They should know when you schedule your service appointment and check in at the service department that you have purchased their service agreement. Too quick to tell you what the charges are, I had to tell them. I wished I had been informed when I purchased the service agreement I could only bring the car to an Auto Nation dealership.

Great location to visit, have went to other auto nation location on Thornton Rd, customer service here is the best. Will definitely go back to this location.

I like the car but the sales Representative neglected to tell me about the auto stop, If I knew about it, I would not have bought the car.

I had a wonderful buying experience with Autonation Nissan Marietta. My salesperson, Maurice Brooks was so helpful with my buying selection of my 2015 Nissan Altima, Both the salesperson Murice Brooks and Manager Richard Muhammad were most helpful and courteous throughout the car purchase process. I am delighted with the purchase price I paid for this car. Murice thoroughly explained all the new feature instructions, i.e. navigator, cell phone APP, backup detection screen, etc. and took me on a test drive so that I felt comfortable driving my 2015 car. Before I drove off, my Nissan Altima was thoroughly clean and polished...it looked like a brand new car ! The Autonation Nissan Marietta showroom is a beautiful facility. I would highly recommend it to anyone wanting to purchase a fabulous Nissan vehicle.

Before I went there, I went to other dealerships to look at other make and models and I'm not going to bad mouth the other places but obviously I ended up in AutoNation. I give them A++, Bikal and the staff were amazing to deal with I never felt harassed or pressured to make a decision that I wasn't comfortable or confident with. I had a great experience purchasing a brand new vehicle from them. Thank you!

I was very please with my overall experience.. I had a warm greeting and got everything I needed done and more to my car. You can say I am a satisfied customer.

This was a really good buying experience. The vehicle was exactly as shown with the same price. No haggling. My salesman, Dikal,was the best. Personable and professional.

Had a great experience here! Great customer service and done in a timely manner! Would highly recommend!

The buying process was very smooth I went it and came out with what I wanted EVERYONE there was extremely helpful and kind.

Walked in for an oil change and after atleast an house, oil change, tires rotated and car washed. Excellent customer service Jason Demars!

Tasia and Duncan are great. They followed up politely without being pushy. Commitments were honored and the buying process was more straight forward than I thought.

Great service with Richard. He got my car serviced in a timely manner even with a flood of customers

Couldn't do enough for us to make the process easy. Went above and beyond trying to get us a lower interest rate. Great customer service

I had a great and pleasant experience at this facility

Staff were friendly and respectful. I feel like they looked out for my best interest because the situation I was facing. Thanks AutoNation !!!!

Richard was my salesperson. He was extremely knowledgeable and informed me of all of the services that are needed to maintain the upkeep of my vehicle.

The customer service for my vehicle repair was excellent. I was told exactly what I needed, the cost, and any further recommendations (which I value, for the life of my vehicle). I would definitely return and specifically request Zach.

Zack was wonder. I felt like he truly valued me as a customer. I will come back soon and look for Zack for all my future car issues. Thanks for hiring great people like Zack and the mechanics that work there.

The experience was wonderful. Mr. Richard was extremely polite and scheduling the service I requested for my vehicle. He called me after I dropped my car off and and gave me a few options to consider after the service was completed. Overall the politeness is definitely what I liked most.

I came in to get the wheel bearings replaced on my vehicle. The service was covered under the manufacturers warranty. No more roaring noises!

I had a great buying experience with this dealership

The service was great and Jason was fabulous I am good with the service I received from Jason

A really great team and service. This is my 4th Nissan - Bought the Sentra SV - Really impressive model. Happy 4th xxxxxxxx

Excellent costumer service! Completely satisfied with the purchase of my new vehicle!

On Father's day weekend I brought my car in for a basic warranty replacement. Ended up dropping over a grand on my 120,000 mile maintenance. That Sunday I was stranded on the side of the road because a basic clamp was not properly put back in place and I lost all my recently paid for transmission fluid. I placed a call to autonation and I was assured that when I could get my car back there (the next Saturday) that it would be taken care of and someone would be ready to help me. When I brought it back the following Saturday for them to re-flush my transmission and put in new fluid, I was met with questions and confused faces. No one knew I was coming nor did they know what had happened. I live 4 hours away and was in no way compensated for my lost time or money.

Excellent customer service Zach was great! Stephen and Eloy are stand up guys as well! Exceptional comfort especially when taking care of ur car

Great customer service representative. I got a recall notice concerning my passenger side air bag. My representative had me in and out in less than two hours. He did a great job.

I had an accident in my company parking garage and had a good bit of damage to my passenger side front end. Filed a claim and had the repair work done at the AutoNation collision center (they are a part of the Autonation Nissan company, but operate out of an entirely different location that the actual dealership. Anyway- they fixed the cosmetic damage but after picking it up and while on the way home, I noticed the transmission was slipping. I called the collision center while driving home and let them know that I was experiencing problems with what sounded like the transmission. The Collision center told me to bring it to the Autonation dealership for inspection. Well, within 5 min of hanging up , my car died in the middle of the road. I ended up having it towed to Autonation (the dealership- not the collision center), and called my insurance company to let them know that something was still wrong with my car. They told me to have Autonation do a transmittion tear down to find out whether the issue could be linked to the accident or something else (to determine whether my insurance would cover to fix it or not). I coordinated that with Zack- service manager at autonation Nissan, to get that done. Since that first phone call to Zack, i was kept informed and updated of every step and concern along the inspection, repair process. Insurance wouldn't cover the cost to fix the transmission repair, but Zack assured me during the process that if the insurance company didn't cover it, autonation would- with no charge to me (apparently, something was missed (or not done properly) in the origional body work/repair from my accident at the autonation collision center). True to his and Autonation's word, I did not have to pay anything out of pocket. They replaced the transmission and got me back in my car after one more week or so in the shop. So far- no issues at all the way my car drives. Although the collision center may have missed something- they did a great job with the cosmetic repair. and the Autonation service department (Zack and team) provided great customer service after the issue was discovered.

The sales person that sold me my 2015 Murano, Mohammad Tahir, provided a pleasant and supportive buying experience. He answered all of my questions and provided critical information about the vehicle and the operation of its features. If I were to rate him, I would give him and A+. I can say the same about the finance officer that assisted me in obtaining financing. Overall, AutoNation Nissan Marietta is hands down the best dealership I have ever experienced over my long driving career. +

I went in for a service and waited for my vehicle. The service was performed in a timely manner.

The facility was clean and the fact that they had a playroom made experience even better. I had a one year old with me. I believe the guy that was helping me was Alex. I tried to verify insurance for a rental, computer was moving extra slow, my insurance app had to update before i could access it, then phone died. Called to have it fax, fax wasnt coming through. During that Alex moved all 3 carseats, they were setup and ready to go. He went back geabbed my charger out my car which was parked a good wax distance. And i had to be at work. He was very mindful and helpful. Despite technology working against me, it was a great experience. Thank you

I have recently had my oil changed. I received excellent service.

The service that I received was outstanding! Jason was my service Manager and he made SURE that I was taken care of!

I always receive great customer service from our Service Rep Richard. He is always professional, courteous, and friendly. I can be assured that my visit will be pleasant, and my service will be prompt. I appreciate his knowledge and great attitude.

Very friendly and helpful. Great customer service.

Our buying experience was awesome. Relaxed, efficient, friendly and knowledgeable with the best prices and selection around. I would highly recommend this dealership to anyone.

Great to work with we lived all the way in northern South Carolina they met us half way and were very nice people!

My Apt for two recalls, tire rotation and oil change for my 2016 Altima was much shorter wait, thanks to Jason and the staff, mechanics at Auto Nation Nissan. They were very helpful and with free coffe and snacks, the time flew by. Thanks Jason for going over my services and explaining in detail...

fast and convieniet clean facillities attention to detail

Great staff. Jason was friendly and very helpful. I felt comfortable.

Always great customer service and quality work. In and out fast. This is my 4th Nissan and is an awesome vehicle.

Always a good experience! Lots of information about my car and what it needs and then great service!

Loved working with Keysha Quinn and the finance manager. Easy and painless process and everyone went out of their way to help me get out of my lease and buy a new Nissan Rogue. Would definitely send people to them. Love my new car!!

Very pleasant service Great customer service work was done on time when promised, very clean and neat atmosphere great customer service from the beginning to the end.

Adam got me in and out the time he promised Great service!!!!!!!!!!!!!!!!

Duncan was very knowledgeable and friendly. He took his time explaining everything about the car that I purchased. I was really happy with the whole process.

tried to get an appointment for an oil change on 4 - 29 , and 30 , called several times no answer, so I went on 5-1 got my oil changed without an appointment and I think I over charged

The transmission to my 2013 Nissan Altima went out and I didn't feel that I should pay $3900 for a new transmission on a 4 year old car. I decided to get a new car and my salesperson Keysha Quinn was amazing. She really took the time to figure out what the best options would be for me and got me the car that I wanted and needed. She provided awesome customer service. I would definitely recommend Auto Nissan in Marietta to any of my friends and family.

Excellence Service with Steven Velazquez . I will be please to use Auto Nation again.

I walked in thinking negatively about my chances of getting a much needed vehicle. Thought I was going to have to settle. I was surprised. Big time. Excellent service and attention by everyone we came into contact with. And I drove away with just the car I needed.

DUNCAN "Donuts" helped me when I was in a time of great need. He worked and worked to get me into a vehicle. He and all the staff here where G-Ds messengers that day! I will buy all my future vehicles here!

I purchased my Altima here 4 years ago and each experience since then has been top-notch. Every service technician has been very professional, knowledgable, and customer oriented. Always appreciate the car wash and vacuum at the end of the visit!

My customer experience was wonderful! Stephen is very personable and he always make me feel priority even though he has tons of other things going on!

My service consultant was awesome! Coming in for an oil change only I was told of other concerning issues with my car. This put a small damper in my plans but Jason was understanding and helped me out the best he could. I really appreciate his effort and kindness! My Saturday turned out to be ok after all. I will be returning because of the treatment I received from him.

Top notch professional who invest quality time with their customers. Every step of purchase was performed with the client's interest in mind. Thank you C M Patel for working extremely hard to ensure that I received the vehicle that I requested, even though you didn't have it at your local dealership. Definitely will refer my friends to this establishment. Didn't mind driving over 300 total miles for a competitive price. It was worth the drive.

Bikal was great to deal with. He went out of his way to make me comfortable and make buying a new car a great experience

We purchased our Nissan Murano at Autonation after a disasterous buying experience with another Nissan dealer in Woodstock who promised to honor TrueCar pricing and then proceeded to haggle every step of the way. The folks at Autonation had the unit we wanted, gave us a price almost $2000 lower than the other dealer (who swore they were losing money at the higher price), and had us driving away in the new car in a ingle visit. No haggling, very thorough, showed us everything possible about the new vehicle before we took ownership, and treated us with courtesy respect, and professionalism. A great team to work with.

Excellent Experience. Price was fair, inventory was available as stated, The facility is nice and the people act with integrity.

I had my car towed to this Marietta location I called the location before my car was towed. One I arrived I was advised by a service tech that they had a three day backlog. I explained I called before I had my car towed and no one told me they were backlog. He sad sorry no appointment no service. He stated he was paid commission and since I talked to a female he said maybe Stephanie could assist me. Stephanie is a 5 star employee she listened and understood my frustration 4hours later she was able to get a diagnostic on my car get me into a rental have may car repaired within 48 hours However since my $900.00 alternator repair and battery replacement the a/c in my car does not work the compressor does no engage just blows hot air. It was working before i had the car serviced. I have called the service department 4 times each time I have left a message for either Stephanie or the manager to ask if the a/c was disconnected during the repair. Feeling frustrated! I want someone to return my phone calls

Duncan was wonderful! he helped me take advantage of the manufacturer incentives in the most beneficial way. The showroom and friendliness of the staff is also an added plus.

Purchased a 2017 Pathfinder and the sales and financing experience was excellant

I am super happy with my purchase and I recommend Ducan as a sale person,he is the best,he always does a great job.Its my second car that I bought at Nissan Marietta and Ducan did a perfect job on my first one and now on my second one,thanks Ducan and thanks Nissan-Marietta(everybody there it's really nice,polite,happy...)I definelly will be back for the next one.I am in love with my new car!!!

AutoNation Marietta was great! Tahir and Duncan were a great team! Everyone at AutoNation had exceptional customer service!

Jason was awesome!!! He also made suggestions to keep car running.

OVERRALL GREAT SERVICE WITH CUSTOMER SERVICE AND REPAIRS TO CAR. COMPLETED IN A TIMELY FASHION.

Great job! I had the most concerned service Advisor Mr. Austin! I've had issues with a previous Nissan Dealer and was able to completely turn my negative experience into a positive one! I appreciate great customer service anywhere I go especially at a dealership! Thank you Mr. Austin you were awesome!

Nice attention, good communication, and the employees are very nice.

Had an awesome experience! CM Patel was awesome! He worked hard all day to get us the deal we needed! Everyone we encountered were helpful and very nice! Love my new Nissan Rogue !

Very pleased with the level of service as a customers in the service department. Also with the finance representative Daniel Feliciano

These guys are great. My first experience with this location was for my 5,000 mile service. I couldn't have asked for a better experience. Richard, Service Manager treated me as though I was their only customer. On a scale of 1-10, these guys get a 10!

Stephanie was great. I had made my appointment with Bobby, but he ended up with the day off of my service and called me to see if I would like to see someone else, and I said that would be fine. Stephanie was busy when I arrived and another guy checked me in. When it was time to pay, my total was higher than I was told by the guy that checked me in. Stephanie explained that each test was $123 and since the guy didn't tell me this before, she took one of the charges off. I can't give them five stars, because they need to make sure they explain each charge before hand, so that customers know. I will return in the future.

Excellent experience considering that I really do not like shopping for a new car. Mr. Adolf Ebile, the salesperson who sold me my 2017 Nissan Rogue SV was really outstanding. He was patient, beyond words, not "pushy" or tried to sell me something other than what I was looking for. In fact, the Rogue that I wanted, color wise and with the options I was looking for was not on the lot and so Mr. Ebile drove to another dealership to pick up the perfect vehicle. How is that for excellent service. I would also like to say that Mr. Anton Davis, the Manager, at AutoNation worked with us (my daughter and I) in terms of coming up with an affordable price for my new vehicle and offered me a fair trade in price for my old vehicle. Actually, purchasing a new vehicle can be a pleasant experience if you go to the right dealership! Way to go Auto-Nation!.

I took my car in for a service recall. Although it took a little longer for them to complete the job, I was given a heads up by phone as well as when I arrived. My service representative Adam was great and very concerned about my time and patience. If you ever have to take your car to Auto Nation Nissan of Marietta and you want a great service rep ask for Adam.

Wow! Care and service was great! My car sounds good and looks great! Thank you! My car was vacuumed and washed! Great Service!

I love auto nation Nissan ! The stuff are very friendly and helpful .

I had a great experience from salesperson Tasia Simpson. She was very professional, courteous & friendly. She made buying my first car a great experience. Her manager went about & beyond to make sure I was happy.

We had been visiting various new car dealerships looking at what was new. This was a frustrating activity due to the interactions between us and the salespeople. We encountered overeager, pushy people until we came across CM Patel at AutoNation Nissan in Marietta, GA. Not only was he pleasant to deal with but his knowledge of his products is extensive. The facility is spacious, comfortable and clean. The entire process of buying a new car was a positive one.

I brought my altima somewhere else but wanted to come to AutoNation Nissan for service, originally went in for a diagnostic (witch I had a appointment) but then realized I didn't need one just a oil change, so when I told them I want to change what I came for it was no problem, everyone that passed as in workers were so nice, I will be back for other services THANK YOU!

The process began on line and moved very quickly to direct contact with the sales rep. All aspects of the purchase went very well.

I purchased a certified pre-owned 2014 Nissan Altima and was happy with my experience. Tahir Muhammad was my sales rep and not pushy at all and very helpful. I would return here to purchase another vehicle.

This is my fifth Nissan I've leased from AutoNation Marietta. Our salesperson is Wayne Parker. Wayne has a very reassuring demeanor and makes the decisions that must be made before deciding on the vehicle of choice, as painless as possible. We have ALWAYS been satisfied with the end result and have enjoyed several years driving a Nissan......(P.S. - This go-round, we decided on a Murano and love driving this car!)

I never leave dissatisfied! From the time I get there, they are very welcoming and the work is always done in a timely manner!

Service representative Bobby Austin is very helpful. He always smiles. It is very easy to communicate with him. Even you don't have an appointment with center, he will always make sure that you will get the service as soon as possible. He is really nice.

Have serviced my Maxima there for 2 years now and have had excellent service. Everyone has been friendly, prompt, detailed and fair! First was Eloy, now Bobby is my go-to guy!

Excellent customer service,Jason was really helpful and friendly

Wait was longer than normal, but they let me know that when I got there

I recently bought a Toyota Camry and was pretty upset that the sunroof didn't work so I scheduled an appointment and they said that my warranty couldn't cover it! So they sent me to the auto nation Toyota and they were going to charge me 300$ Are you kidding me! They didn't even care that the sunroof wasn't working before I purchased the car , so thanks auto nation Nissan this is my very first car and I feel that your sales associate shouldn't take advantage of that !

Great sales experience with CM. had to wait 2 weeks for a drive out tag due to various problems.

Jason at AutoNation Nissan was very helpful. I originally scheduled this service to get 3 recalls completed on my 2015 leased Leaf and wasn't offered a vehicle to drive and cancelled the appt because of the trouble and time to get this done. I worked with Jason D. In the service dept and he made the visit as painless as possible. Thanks!

I had a great experience at Nissan Marietta. Our sales agent, CM Patel, was great. He was very knowledgeable and patient and ended up giving us a great deal on a Nissan Rogue SL. I would highly recommend CM Patel and Nissan Marietta.

The experience i had with Keisha it was awesome she did everything in her power to make sure i was satisfied and got the car i wanted good low miles and great condition.She went above and beyond yo make sure we were satisfied when we left god is good and she's the best. I would recommend her most definitely

Great buying experience. Everyone we came in contact with, especially Jesus and Dave were very professional!

My experience with this Nissan dealership has always been positive. I have nothing but good things to say about them...

Very good experience overall. Every person we had contact with was very professional and personable. ?????

Service good. Advisor good. Need a service department person dedicated to answering phones and giving customer vehicle status reports. When this happens, I will up my rating to 5 as the service itself is excellent.

I made an appointment online for 1:30 after leaving a message with the service department. The service adviser who I scheduled my appointment was helping another customer, however, there were 2 other service advisers sitting at their stations. No one ever acknowledged me or took the time to ask if they could help. I have been going to this particular locations for many years and always received superior customer service from my 2 previous advisers who are no longer there. The only bright spot was my service adviser, Richard, who was very professional and personable. One other point is that the service manager (I believe this was his position because he had on a white shirt), came up and started talking to Richard without saying excuse me as I was checking out. Richard had the decency and common courtesy to say excuse me before continuing the short conversation with said guy.

After checking in and waiting for 2 hours, upon my inquiry on how much longer it would be, I was told from the service adviser that the service manager would have to speak with me, waiting another few minutes I was told that my vehicle could not receive fog lights as scheduled by service and I would have to get with sales on my issue. I was upset that upon scheduling my appointment and sitting for hours even after checking in, I was not told sooner.

Easy leasing experience. Salesman Mohamed Toure and David in finance took great care of me and made the transaction easy & pain free.

Noel Philadelphia @ Autonation was very polite and friendly. he Stayed after his shift ended to ensure I was taken care of. Thxs a bunch..A really nice service adviser

AutoNation Nissaon on Cobb Parkway provided professional and courteous service for my car servicing needs. My first impression was that the facility is large and visually appealing. Once I entered I was greeted very warmly and made to feel welcome. The customer area itself is very clean, warm and welcoming with a TV area and complimentary beverages. Jason, my car care specialist was also accommodating and helpful with being pushy. I was very surprised when he offered to loan me a car to take home for the night while my car was being serviced. It wasn't long before I was on my way.

Worked with Stephanie to get my car serviced. She has the best customer service and an awesome personality! Service was quick and easy. Thank you

After initial difficulties to get in touch with the right person, the experience of purchasing my LEAF after the 2-year lease expired was overall very positive. I am still floored how long the paperwork seems to take, but I got a very fair deal and walked away very happy. CM Patel was a very attentive and helpful sales associate.

A sales lady I initially spoke to on the phone wanted to start running BS lines on me and thought the difference between $57,500 and $60,000 was $6,000 so I asked to speak to someone else. Once I started speaking with Mr. Patel it was apparent that he was professional and BS FREE. No drama. I knew how much I was willing to pay for a 2017 Nissan Armada Platinum and how much they should give me for my trade in. They agreed to the win win price and just appraised my vehicle $220 less than I thought they should have. In and out in 3 hours.Thank you Mr. Patel for making this experience pleasurable.

Good service representative. However, sometime during the repair of my vehicle they broke the hinge on the front storage compartment, and cracked the circular plastic ventilator cover without mentioning this on vehicle pickup day. I would recommend the dealer, but I will also inform my friends of my experience.

Our experience at Auto Nation Nissan of Marietta was Outstanding. If you plan on purchasing a Nissan I strongly suggest you visit with this dealership. An ask for MR Patel,C M. A truly Outstanding salesperson. He listens and is attentive in the decision making process. He doesn't push and he takes the time to make sure all your questions are answered. He's not the everyday salesperson. I very happy we had him to help in our vehicle selection.

I love Nissan Cars naturally and had such a wonderful experience purchasing my car from Gary Muzik ..Thx again for my 2015 Nissan Altima.. Love it 👍👍👌

I checked in to Auto Nation Nissan Marietta WITH APPOINTMENT for my car 🚗 RECLL and I Waited Long time till they finish my car, actually this is not first time, I always wait there at lease two hours and half which is absolutely pointless, they don't have respect for people Time. Please SEE us when we get thereAUTONISSAN

Good service. They inspected my car. Gave me information that was needed to helpful improvements.

First time using Auto Nation and I was pleasantly surprised with how friendly and helpful all the staff members were throughout the whole process.

Wonderful experience and great customer service. I went in to test drive a Rogue and Juke. My sales representative, Jaime Pesantes-Davalos, helped me locate the vehicle I wanted and was very patient in letting me test drive and look at all the options I was interested in. The transaction process was seamless and I'm very pleased with my decision to do business with AutoNation Marietta!