I showed up 10 minutes early to my appointment but there was a gentleman that was able to help me and get my car looked at. Everyone was really nice and did great they definitely tried to get me In and out as soon as possible.

The conversation was very cordial and attentive. There was a tremendous amount of concern and professionalism.

Car purchased had smell of nicotine that wasn’t evident until fan was turned on. Break pads and rotors, break fluid, transmission fluid, and two tires needed to be replaced within 15 months. It was evident there was no maintenance done to the vehicle prior to it being sold.

My experience with this dealership exceeded my expectations!! I had been eyeing the rogue online for a minute, walked in on a Saturday to come test drive it and ended up buying that same day plus exchanging my car. My salesperson Jonathon was super chill, very kind, and not at all pushy like some car salesmen can be. He answered all my questions and made sure I was happy with the vehicle. The whole process took a very long time, but as many businesses are experiencing right now, they were a little short staffed and there was only one finance guy working that day. The GM made sure to check in with me regularly and even gave me some snacks and sent me to a more comfy area where I could watch tv. When it got later in the evening he even ordered pizza for the staff and guests and made sure to let me know as soon as it arrived. I thought that was super thoughtful, new car + pizza, who could complain? They also cleaned up my vehicle all pretty and shiny before I left. 🥰

I always have a great experience when I come to this location. The staff, personnel are all phenomenal.

I only buy used cars. Transmission service done to my used Nissan done in timely manner.

The work didn't take long and my oil change was free.

Double check they have the car title before purchasing your car here

RUN AWAY. DO NOT GO HERE. I went in and got a noise diagnosed. I was upsold on new brakes. I cannot recall exactly when I last got brakes (maybe 2-3 years, which is normal), but I cannot tell a noticable difference and there was a score grid in an office that was in public view and my service guy was leading in "brakes," so it sounds like he upsells them a lot, which concerned me. After taking my car to another Nissan dealer for follow up work, I found out they did not do most of the work I was charged for. They definitely did not replace my brakes but I sure paid for that service.

Happy new car

My service person Charles was absolutely amazing and he helped me out I really appreciate it! Also I wanted to say that the shuttle driver Thulani was awesome! I just purchased a Nissan and I will definitely be back to this dealership for all of my service needs!

If I could give -5 stars, I would. The sales team treated me like garbage. I walked in wanting to test drive a Z, and I even had the blank loan check in my bag ready to purchase a car. The salesperson who connected with me in the lobby was very standoffish, avoiding basic friendly conversation once I stated the car model I was interested. Basically, the opposite experience of what happens when you walk into a car dealership and get pounced on by car sharks. It was the most bizarre and humiliating experience I have ever had in a car dealership. Not only did he refuse to let me test drive the Z, which apparently they only had one of on their lot, he refused to let me look inside it or even ask questions about it. Going along with the opposite experience of an overly pushy car salesperson, he didn’t offer to let me test drive any cars, and I would have been happy to also check out the maxima. He all but escorted me out of the sales lobby. Was it because I was a woman? Was it because I didn’t dress like I had enough money? Was it because he was having a bad day? We will never know, but they literally lost a sale they didn’t even try to get. Horrible experience - I do not recommend bringing your money to any AutoNation dealerships.

A terrible place to buy a EV the online ad was full of lies the range and the master battery I had the car for 3 days the range was less I wanted the manager Sam to give me a discount on the battery 9000 more then I paid for the car and then they have the nerve to put the car back on sale those cars need to be sold for 1000 not 8000 cause you are going to need a new battery

I'm still hearing noise coming from the AC blower, it is blowing loud noise

I came in to get an online change. Danny who works the front desk was extremely friendly. My oil change took a few hours. But i did get a free car wash.

***UPDATE*** The bottom paragraph was how I felt a few days after we got the cars. But after one week of driving them, we had a mechanic tell us that 2/3 motor mounts were broken on the Buick Lucerne, and the air condition didn’t work well in the VW Touareg. Our friend who went there and bought a car - her engine went out after two weeks! That being said, the dealership did their best to assist with these issues, even though our cars were considered Used As Is. Maybe it was us and we didn’t do a proper job thoroughly checking over the car. But all in all, just make sure you really look over your car before driving off the lot. Would have been 3/5, but have 4/5 because the dealership fixed the motor mounts. ———————————————- Keysha from the moment we arrived, made us feel very welcomed and did everything possible to make sure we were happy with the vehicle we chose. She asked a lot of specific questions that helped us narrow down the selection to a few select cars, and then went and got every detail for any car we asked for. She also did everything she could to get us down to a price within our budget. We were so pleased with her service that not only did we come back a buy another car 2 days later, we referred our friend who came and bought a car the next day as well. Great service. Great vehicles. Definitely a great dealership to buy from.

Richard was great and I truly appreciate the service. He got me right in and was very attentive. I would like for Richard to be my associate moving forward.

Quick, responsive and beat time frame given.

Everyone was so nice and attentive! I really enjoyed my experience with Duncan. He was absolutely awesome. He was very funny, honest and a joy to work with. I felt I got along with everyone there and they made the experience super easy and comfortable

Within scheduling my appointment online, in the comment section, I indicated, "I need my brakes checked or my brake fluid flushed." Upon initially arriving at the service center, my service advisor, Stephen Velazquez, was unavailable, so the gentleman adjacent to his service desk completed my initial paperwork. I reiterated my hypothesis regarding my service maintenance needs plus additional information about checking my battery. Approximately fifteen minutes later, Stephen and I had a conversation regarding my battery service because he had additional questions from the service technician concerning my battery holding kit and the size of my battery. Following my initial conversation with Steven about the battery, Stephen shares a diagnostic from the technician approximately two hours later, stating I need my front brakes serviced plus additional maintenance services. Upon Stephen indicating the financial responsibility for the brake services for $471, I rejected the additional services and needed a few minutes to decide on the brakes. Within our service consultations, Stephen never indicated or discussed my initial service concerns regarding the brake fluid flush or indicated the technician's recommendation for the service; he only mentioned the additional services consisting of a cabin filter replacement, engine tune-up, cooling system service, and drive belt replacement. I agreed to the brake services under the assumption the financial obligation was $471; upon check out, I was charged $609. Without my permission or further discussion regarding the service recommendation or the cost, my front brakes were served, and the brake fluid was flushed. I was financially obligated for both services. Upon questioning Stephen about the additional service cost, he indicated the brake fluid flush was recommended; we never discussed that service. Stephen displayed deconstructive body language about my service complaint, his behavioral pattern was nonchalant, and his attitude and behavior indicated I was responsible for the misinformation. His cavalier attitude and behavior are an indication he has displayed this inequitable customer service with previous customers. He never tried to rectify my complaint or apologize for negating pertinent information regarding my service experience; the gentlemen adjacent to him tried to offer some form of compensation.

Worst palce ever, tech had no knowledge, they never answer the phone at the service department.

Best car selling experience that i ever had.

From the minute I stepped in the dealership to driving out of the parking lot with my beautiful vehicle, this has been the BEST experience buying a car in my life. Christina Webb is the sweetest and most helpful salesperson ever. The process took a long time, but she made it worth it and even ordered food for me and my daughter. I did not feel pressured or rushed by her or Jason Peacock, the finance person. Jason explained everything to me and allowed me to take my time signing the papers. I will definitely refer this dealership to my friends and family.

Great service!

Very nice with me.

Jaime was very friendly & very knowledgeable of the features on the vehicle I was buying.

Daniel did an excellent job with the check in process Brett the tech did a great job with the check up oil change and tire rotation Will definitely service here again

Mr. Philadelphia was informative, delightful and a breath of fresh air to work with. His recommendations will be considered and we will return.

The team was very helpful. I aoreciated the assistance from Richard. I am glad to have my car back on the road

Duncan and J Peacock were amazing!

If your a female and don't know about cars you will be taken advantage of. I was allowed to drive off the lot with a car I took in for repairs and the car stop on a busy intersection less than 3 mile from the dealership. I returned to only find out that the mechanic did not test drive the car after the repairs. I asked if the car had be driven I was told yes only to find out it was driven to the front of the building for me to drive off in. Very disappointed. It scares me to think that I trusted them and they allowed me to drive off without testing the vehicle to see if it were drivable.

Great place for take care of u car.

Pésimo lugar Empleados Ineptos Fui a AutoNation Nissan en Marietta porque mi Nissan Altima . Necesitaba una batería hibrida nueva Me hicieron una cotización y quedaron de cambiarla, cuando me hablaron que estaba listo el trabajo resulta que le habían cambiado la batería regular la hibrida ni sabían dónde estaba , les reclame su ineptitud y se lavaron las manos diciendo que el trato había sido cambiar la batería regular no la hibrida, que ellos no sabían hacer ese trabajo, lo peor es que no me dieron nada por escrito. Para demandarlos por ineptos. Mi recomendación es si vas a este lugar pidas todo por escrito. Porque después dirán que tú pediste otro servicio y ellos se lavarán las manos. Lamentablemente yo pensaba que los dealers tenian mecánicos , y personal capacitado pero no es así por lo menos no en esté lugar.

Long wait for vehicle service. Sometimes the desk employees seems like they don't want to help unless you speak to the person that you made a reservation with, sad. It's your job.

Sent my car to fix the chronic issue of faulty disabled front sensor for my 2019 Nissan Sentra. Worked for a day and now the malfunction message is back on again. I literally hate this car. I want the senor device completely replaced 🤬

This location is terrible. I initially wrote a review about my horrific experience with Richard keeping my car overnight only to not even look at it. He also gave false information telling me my car was out of warranty without even checking. This was false and I am filing a formal complaint and pursuing litigation for their refusal to address issues on my car causing me to be stranded multiple times. After leaving Auto Nation, I find out even more information about how dishonest the employees at this shop are. Once I got my vehicle back I pressed the buttons on my screen before even pulling off, (which was the issue I brought the car in for) and they were still not working despite the dealership claiming they ran diagnostics and couldn't get the issue to duplicate. There was no need for it to duplicate because it was clearly an ongoing issue. When I re-entered the building to tell Richard, he tells me from now on I need to contact the service director and scribbles someone's name on a business card that already had another person's name printed. I called and left a voicemail and my call was never returned. I also asked to speak with Richard's manager no less than five times and each time he completely ignored my requests. The next day I made an appointment with the dealership in Lithia Springs who came up with a solution to the issue. They at least attempted to address the buttons issue which tells me that Autonation does not bother to even look at cars despite keeping them overnight. I have to take the vehicle back so it's not completely resolved. But even an attempt was better than what I received af AutoNation. Any time they say they couldn't get the issue to duplicate it's because they never looked at it and thus never tried. I also know this because the same day I took my car to another location, I end up stranded due to a faulty gas gauge. This is the second time I've ended up stranded. I also brought my car in after the first time this happened in September and they said they ran diagnostics and found no issue (again). However, when I asked for a print out of the scan they printed out something unrelated and hoped I didn't notice. I didn't realize how crooked and dishonest they were so I didn't notice and once I did decided not to press the issue. However, after being stranded a second time, there's clearly a problem with this vehicle. I will try my luck with getting it serviced another location. But I find this absolutely unacceptable. Being stranded due to a gas gauge misreading the amount of gas (going from 100 miles to empty to 75 within less than a mile and randomly dropping down to 48 and stalling out) is a very dangerous and serious issue that could quickly turn deadly. I am deeply disappointed was never taken serious at what is supposed to be a Nissan dealership. Avoid this shop if you can. All they do is waste your time and energy and quite frankly, their failure to even attempt to fix serious issues with your car is very dangerous. No one with a brand new (2021) car should be going through this. It defeats the purpose of having a brand new car. We will see what they say when they hear from my lawyer. Unacceptable.

The waiting area was large and comfortable which was good because we were there for a while. The service advisor was wonderful. I was spending a large amount on repairs and he was able to find me some deals to bring the price down. He kept me informed. Very polite and welcoming. The work took 3 hours which I was expecting. My child stayed busy in the playroom most of the time.

Unfortunately the representative assigned was out and had to be called in for my appointment. His initial assessment was not only that he could not determine problem after i stated symptoms but he could not estimate how long a diagnosis would take. It would be helpful if representatives knew something about the Nussan product in order to help customers and put them at ease that Nissan knows what they're doing.

Sweet people and fast service!

Sales and service are BOTH always very friendly! The only Nissan dealership I go to, from now on! That review was 3 years ago. After buying a few cars and having service done there many times, I've now changed my stance. Autonation has slipped a bit. Sales staff (that I've dealt with) doesn't seem as dedicated to the job. My service and purchase experience isn't nearly what it was 3 years ago (I'm dropping them from 5 stars to 3). I've moved on to Town Center Nissan, now. Much better sales, service and prices!

Never again, I believe his name was Daniel Who my service advisor was, he was short and busy on his cell phone most of the time to answer any of my questions. I ended up leaving the car and coming back because it took a few hours, I got a call around hour 1.5 of them having it telling me there were some other things that could be done and he was sending me the text now to review them. 30 mins went by and no text, so I had my friend drive me back to the dealership only for Daniel to brush me away while he was on his cell phone. The only thing he said was he’s waiting on the technician to send the text. Confused as to why he said he was sending it 30 mins prior I just said ok and walked away… I got the text 20 mins after that encounter.. when I picked up my car he just gave me the keys and send he would email everything over because he was on the phone. I had my car done Thursday and here it is Monday and I haven’t received anything! At this point it’s a joke and I will NEVER go back to auto nation.

My experience was great no nonsense fooling around, just doing exactly what was needed. The employees were very knowledgeable about nissans and were there to answer questions.

Great service. The service Advisor Stephen V. was excellent.

Duncan was great! Efficient, kind, no pressure.

My appointment was scheduled for 12:30pm. I waited 2 1/2 hours for my vehicle to get a oil change! Totally unacceptable…

Johnathon M. was Amazing ! Very quick on his feet of getting my car available for my out of town pick up! Super knowledgeable and helpful during the entire process. If I had to rate him 0-5 stars I would rate him at a 10 !!! Will be returning my friends & family to him !

Got an oil change. It took 3 hours but the 15% off coupon was a plus.

Car was dropped off for the 10:30 am appointment for an oil change. The car was put up to be worked on right away but finally got it back by 6:30 pm. I didn’t wait for it at the dealership. I tried few times during the day to have a call back but never got it.

The worst experience I have ever had with a service department. Nothing like waiting 40 minutes to pick up your car. I will not be going back or recommending.

Best car buying experience everrrrrrrrrrrr... Destiny was our salesperson.. She was very honest and forthright about everything... Definitely not typical. The whole team from her to Cedic the sales manager to Mr. Peacock the financial guy to the general mngr Sam... Made us feel like family. They did everything to ensure our complete satisfaction. I would recommend them to everyone.... Totally awesome experience...

Everyone there was very nice and knowledgeable about the car I wanted. They all worked with me to get my payments where I needed them to be. I am grateful to have met these guys, they really helped me out.

Never go for a car service here, worst service

I had booked appointment at 3.30 and i drove a long way to reach nissan marietta and i reached before 15mins to my appointment time but they told me that there is no one available now to service my car. What the hell.. i asked if no body is available why did you give appointment in the first place and why did you not inform me before i reach the dealership? They just mentioned sorry for the inconvenience and asked me to come some other day. very unprofessional

Worst service from nissan marietta, did expect this from a nissan company showroom. I went to car service to nissan marrietta for regular car service, they told complementory multi-point inspection is included along with oil change, After the service i asked for multi inspection report, the servce advisor told they stopped giving paper report and they will just let us now if there is any problem with the car and i asked is there any issues in the car (I already knew few issues,like right indicator light is not turning on etc) . He mentioned that there is no issues in the car, he also tested battery itseems and everything is fine, my car didnt start just the prvious day bcz the battery was dead and i had to jump start :D it looks like they didnt do any multi-point inspection at all, Also they stick any label on the car regarding the service they did and the next service due date etc. They just took $80 from me. When i visited the place As soon as i started speaking with the advisor he came to know that i dont know much about car, so I guess he didnt do the proper work/service which was meant to be done. my service advisor was: Daniel vallejo. Hope he will see this review and do his work properly in future. I will never visit autonation nissan marietta again.

I went in for an oil change and tire rotation. The waiting area was nice and clean. Also loaded with snacks while you wait on your vehicle. The staff was very friendly and courteous.

Experience was amazing, everything went smoothly and even in these crazy times I was able to get a good discount. Jaime and Sedrick were amazing and I was out of dealership with new car in 1 hr.

They do everything in the power to get you a great deal

My representative was professional and efficient. My car was in and out as he said it would.

I recently sold my car here. Destiny was my point of contact and she was amazing. She is completely genuine and sincere. AutoNation gave me a very fair offer for my car and offered to drive me home if I was willing to accept. I accepted and they drove me home. That's awesome service!

We had a great experience at Autonation. Everyone was super nice, and very professional! Christina was great to work with, and very helpful in getting us our new family car. Will definitely come here again in the future if/when looking for a car!

Last week I leased a brand new 2022 Nissan Leaf SL plus from your sales rep Jaime (who was extremely helpful).

Christina informed me “ Well go with the other one” so I will. Documentation fee is $699...

They were swamped but they got me in and out thanks to having an appt.

I arrived for my oil change appointment early. They were able to fit me in and they also washed my car as well.

First of all, I took my car to four locations to get my car repaired and no one could tell me what was wrong with it. You guys were my last resort. It took a week to get to my car back but finally, you guys found out what the problem was. Thank you, I had been without my car for 2 weeks. There was a young man named Danny who assisted me with getting my vehicle serviced as quickly as possible. I will bypass my closes Nissan Dealership from now on and bring my car to you guys. Thank you! Thank you! Thank you!

Everyone knows how stressful going to a dealership can be. This place makes it so easy and actually a pleasant experience. I usually work with Hakiem Blain and he deserves some credit. He is super helpful and friendly whenever I go to get a service. I had accidentally scheduled an appointment at 8 this morning, thinking it was scheduled for 9, and when I came in at 9 he was able to quickly get me in. I 100% recommend this dealership.

Great experience from sales to finance.

Robert was extremely helpful and friendly, and Richard was able to complete my repair in a just a few days. It was my first experience there and will definitely be back

I had a regular oil change, but appreciate that next steps were explained to me . Thank you

Danny is a motivated team member and a pleasure to work with. He demonstrates superior technical knowledge and provided me with timely updates on the repairs being done to my vehicle. Danny took the time to make sure that I fully understood the scope of the repairs being done on my vehicle, what work needed to be done in order for me to get back on the road and the total cost of the project.

Danny is a motivated team member and a pleasure to work with. He demonstrates superior technical ability and kept me informed on the repairs for my vehicle every step of the way. Danny took the time to make sure that I fully understood the scope of the work that was being done, what needed to be done for me to get back on the road, and the total cost of the job.

Confirmed availability and price estimate for a vehicle at this dealership. Set up an appointment to purchase the next day, then drove 2 hours for the vehicle to go "missing" (less than 24 hours). Was showed another vehicle that was out of price range and was assured that the pricing would be brought down to the original vehicle price. This was not the case. We were lured in and lied to! This dealership showed unethical practices with no remorse from agents. We will not return or recommend this dealership to anyone!

Took my car in to have passenger air bag replaced. The dealer did well. The company that was the liason not so much.

Everything was great!

Dan Vallejo & Matt in service are RUDE & I am filing a complaint with the CFPB & BBB. The wires to my ac compressor were disconnected and left hanging. This was by far THE WORST service experience in all my years of driving. I will be writing reviews on all social platforms as well.

The technician completed the oil change (I assumed) and didn't put up the label on the window as usual. I even did not receive a list of things for free inspection as usual. I left a message to the service representative and never got a call back from him.

Transmission light came on. AutoNation Nissan in Marietta, fixed the problem and had me back up and running. They are the best

Excellent service! Mr. Philadelphia always presents options with explanations to ensure the best service for my vehicle and most cost effective. Thank you for the excellent service provided. Ruby Daniels.

Mr Philadelphia was great! The service was Completed early and they allowed me to use the rental car while waiting for completion. Highly recommended!

It was great I appreciate the service

Please beware once any work is done to your car make sure you pop your hood to see if anything is back in place. My oil cap was completely off and one off radiator hoses was taken off. Mind you I mainly come in for an oil change. I looking to seek legal help

Clean dealership.

Left with gas gauge still not working because being charged a second time for issue that wasn't fixed the first visit.

I had been a loyal customer for Auto nation Nissan since I bought my first car. I was never let down in these past 5 years of my relationship with AutoNation service. This is the first time I was completely disappointed with the service. Always I go with the suggestion from service center. This time I had to reach out in person for three times since no updates from the service center. The response from any of the service advisors was pathetic since my advisor was not available due to medical emergency. I understand this pandemic has changed things but doesnot mean that customer has to compromise since we pay the price you ask for.

Everyone there was so courteous, friendly, and they definitely know their business! I will bring my 2019 Nissan Titan back to them for service from now on. Thank you!

On June 30th i scheduled a service appointment to get my oil change , tire rotation, and a diagnostic test because my check engine light was on and i needed to know why so i bought to Nissan since i thought it was a dealership i could trust . I got little before 9:30 the services that i wanted done the representative said it would about 2 hours and I was ok with that . So fast forward i waiting about 3 hours i ask my sales rep Hakiem B. How much longer do i have to wait and i don’t want to be hit with a surprise payment at the end. So he went to go check and came to me and the need to go further in abs system and that would be and additional 300 and something dollars because the diagnostic test cost about 150 plus . I said no just bring me car . So i continue to wait it’s now 2:00 i go back to hakiem and i said i have been sitting waiting a very long time bring me my car . So i check out our 2:45-2:50pm !!!!! As hakiem was checking me out i ask for a report of what work they did to my car ( the diagnostic test ) he said he didn’t have one and names the things that the Maxhanic checked but then went and bought back one sheet of paper . So i asked him 2 times is this the correct paper for my diagnostic test and why was my engine light on he said it he something to do with my abs system but can’t give me exactly what’s wrong with my car because they have to do a further diagnostic in my abs system which would be additional 300 plus dollars . So i explained to him that i have taken my car to Nissan year ago in Florida and i also took it to advance auto parts on that Saturday before my appointment and the codes that were giving to me has nothing to do with my abs . He stated that he doesn’t know what was wrong back then but now my issue is abs. So i left went to pep boys they scan my car and the same code as Nissan in Florida, advanced auto parts pulled up pep boys pulled up!!!!!!! On Friday i took my car to another dealership to get a diagnostic test and they gave me 6 pages of my diagnostic test and told me what the problem is as it is the same thing Nissan in Florida, advanced auto parts and pep boys said !!!!!! So basically the representative hakiem lied they didn’t do a diagnostic test on my car !!!! I also spoke with nick on Thursday and brought it to his. Attention and this man looked me in my face and lied as well knowing that paper i was giving wasn’t a diagnostic test report at all !!!!! Now i questioning was my oil change and tire rotation completed being that they lied and the diagnostic test that was never completed at all !!! And can’t tell me why the hell i sat there from 9:30 am till 2:45pm!!!!!! I know for sure they have done more people like this !!!! I honestly believe just wanted me to pay the 300 something dollars and tell me anything !!!! Clearly they lied i have my paperwork to prove it !!! So now i will never go back to this Nissan ever !!! And for they’re future customers you better check there work get a paper trail !!!!! It’s a shame that i as a woman was gotten over on ! I wouldn’t recommend this slow place to anyone !!!!!! Liars

I do not normally write reviews, but the experience today had to be shared. I can not put into words how thankful I am for this dealership and their team. I was traveling from Orlando back to Knoxville when I got something in my tire. I was three hours away from home and alone. I had been to 3 places and nobody was able to help me. I found this place on google maps and I’m so grateful I did. I came in all panicked and a gentleman asked if I had an appointment. I sadly said no thinking I was going to be turned away. He then said the gentleman at the end can help you and pointed to the desk closest to the shop. I explained what had happened and without hesitation he asked for my key. He informed me that he’ll be taking my car to find the problem. Less than a minute he comes back and says “there’s a screw in it.” I asked how bad. He said “nothing we can’t fix.” After fixing my tire another gentleman came in to tell me he’ll be right back with my car. He’s driving it around to make sure the air holds and my tire light goes off. Once both were clear he brought my car back and gave me the keys. He said “that should get you home safely.” I was in such a panic I did not catch the gentleman’s name, but he worked today 7-5-21 and I was in there around 1:40pm. I came in as a customer but left feeling like family. I want to thank him for getting me home safe today.

I am in the market for an EV, the Nissan Leaf. I wanted to test drive one since I was told it could be a different experience. Mr. Duncan was more than willing to assist! He explained the driving procedure and was very knowledgeable. His customer service is STELLAR!!!

I do not normally write reviews, but the experience today had to be shared. I can not put into words how thankful I am for this dealership and their team. I was traveling from Orlando back to Knoxville when I got something in my tire. I was three hours away from home and alone. I had been to 3 places and nobody was able to help me. I found this place on google maps and I’m so grateful I did. I came in all panicked and a gentleman asked if I had an appointment. I sadly said no thinking I was going to be turned away. He then said the gentleman at the end can help you and pointed to the desk closest to the shop. I explained what had happened and without hesitation he asked for my key. He informed me that he’ll be taking my car to find the problem. Less than a minute he comes back and says “there’s a screw in it.” I asked how bad. He said “nothing we can’t fix.” After fixing my tire another gentleman came in to tell me he’ll be right back with my car. He’s driving it around to make sure the air holds and my tire light goes off. Once both were clear he brought my car back and gave me the keys. He said “that should get you home safely.” I was in such a panic I did not catch the gentleman’s name, but he worked today 7-5-21 and I was in there around 1:40pm. I came in as a customer, but left feeling like family. I want to thank him for getting me home safe today.

Rude people, customer service lacks, service sucks,

Devin Bowman go see him in sales

Worst customer service Tried calling in the morning to make an appointment to come in for an oil change. I was waiting for someone to pick up the phone for half an hour. Gave up an just walked in. Barely any costumers inside. was attended by Eloy Fernandez He was very rude to me. When I told him I didn’t have an appointment and was waiting for 30 minutes on the phone with no answer. He gave an attitude. I use to happily come here an get service done to my car but now it’s dreadful. I hope something is done about this because this is very unacceptable and unprofessional

Duncan was amazing. He knew all the details about he car and was very patient with us during test drive. The purchase process was very straight forward. Good guys to do business with.

Zach was a very friendly and knowledgeable service manager.

I am so very thankful for the righteous staff. Richard Philadelphia, Stephen Velazquez, and so many others have the right perspective in customer service and satisfaction guaranteed.

Never believe changing real brake took almost 4 hours

I am a client from the dealer since 4 years ago, an this is the first time that I leave mad because of the service and the attention that Stephen provided me, in the area of auto service. He even laughed about my questions a treated me really bad, he did not help me and made fun of me. I was only asking about the service of warrranty of my tiers that I bought two months ago. It seems that money buys the good cunstomer service. Really disapointed.

Porcha was very professional during my whole car buying experience. She was very knowledgeable of the product. Also, she answered all of my questions concerning the Rouge.

Service department is terrible. Try any other Nissan before you come here. They schedule you then tell you that you’re not scheduled and they will not return your phone call after NOT repairing your vehicle correctly

Friendly staff and great selection.

Friendly service!

Great Service

Stephen is wonderful. Such a professional as usual. Thank you again!

Horrible experience. Never coming again. I made an appointment days prior and came in on time. Took me 45 mins to drive to the location. Just for the worker named “Eloy” a man wearing blue tell me they are not taking in any service nor my scheduled appointment. Did not matter if I made an appointment nor wasted my gas and time to get to that location. The worker was extremely rude and just wanted me to leave. I understand if there is low staff or no one able to do the job, I’m perfectly fine with rescheduling, however his attitude was very sour. I wished they had called me to let me know I had to reschedule instead of wasting my time and having to deal with childish behavior. I will tell everyone I know to not come to this location.

Avoid this place like it has covid-19. Also avoid financing through Nissan. I could never get a call back and I don't think a manager actually exist here. I asked to speak with one on three separate occasions and they could never be found. Finance doesn't know what they are doing. I was hounding them on how do I pay and they were avoiding me. Now I am having issues with getting my title and they cant help. I apparently have to wait 3 day to speak with manager. What a joke!

Mr. Richard was very professional and kept me abreast of what it took to get my service done. I was very appreciative and he made sure that my first visit to Nissan was a pleasant one. Thank you for that.

I needed some damaged parts replaced on my new Maxima. My service rep was Richard and he was excellent!! He worked w/ the claims department and kept me updated on the status of my parts. When the parts arrived he called me and immediately scheduled the replacement.

The salesman was very nice and good to work with. When we went in to sign the sales paperwork the finance guy tried to automatically put the gap insurance and extended warranty on our bill. I was not informed of or asked if I wanted to purchase these extras. This was not appreciated at all. It makes buying a car a dread. Next time I will probably purchase online.

The service received at Autonation Nissan Marietta was unsatisfactory. See above note. Hopefully you would take a corrective action!

Great staff - Jonathan was fantastic - would rate him a 10 in every category!

I bought a car for my 17 year old on March 12, all the lights are coming on, the car won’t come out of park without pushing a special button, and it’s making a noise. I called to bring it in to look at it, it’s been less than 2 months. They won’t help at all, they said to take it to a dealer??? What? They sold a lemon. I won’t let my daughter drive it now because it’s not safe, it was a birthday gift. Penny wise and pound foolish, I was surfing their site for a second car for my son. They’ll lose 4000-5000 instead of making some repairs on a lemon they sold. It’s disgusting.

I had some difficulties with the service department and Devin Bowen came to my rescue! He is a prince!! Thank you Devin! You are a great representative of Autonation Nissan. Kudos to Sam the GM. He was a huge help as well!

I think one of the service ppl gave me covid. I was there a week ago to get my transmission replaced and my service guy did not have a mask on. In fact, he was the only person that didn’t have on a mask and I still can’t figure out why. His name is Chris. I asked him about his mask and he rolled his eyes but did not respond to me. My experience was terrible. Now I have covid and I believe I got it from him. Crazy thing is they have signs up saying masks are required but I guess he must be special. Stay far far away!! I will be getting all future services done elsewhere

Jay is extremely helpful

During my service appointment, I spoke with the service rep about my replacement taillight and he stated that he would order the taillight but when I called a few days later, there was no record of the order having been placed. I was told that he would call me about it but I have yet to receive a call about the order being placed.

Eloy Hernandez was awesome! He went above and beyond to get an appointment for me that would work for my schedule. He consistently communicated with me while he was servicing my vehicle. I told him which work I could afford to do at the time and he told me which repairs were the most important and had to be done. Prior to my appointment, he provided me with pricing for the repairs including parts and labor, this helped us out a lot!

You shouldn’t have a customer service manager that talks negatively about associates and then touts the fact that she’s a customer service manager. My associate was tremendous in getting my car serviced in a timely manner even when he made it clear that the dealership was short staffed. But I experienced a very negative “manager” when I came into the store and she had a very negative attitude towards the associate I was there to see. It’s clear the department is in shambles and it seems that the issue is starting with those in management roles.

Hands down the best car dealer experience I’ve had!! Impeccable service and excellent value! While other dealers tried to play the game, Autonation Nissan Marietta closed the deal in record time. It was a breeze.

Hands down the best car dealer experience I’ve had!! Impeccable service and excellent value! While other dealers tried to play the game, Autonation Nissan Marietta closed the deal in record time. It was a breeze.

Quick and friendly service.

Richard In The service department was amazing!!

Delay in getting the part/service and then when I show up to get my car no one was around to get my car. It seems like this dealership is distress. It has used cars in the front versus new Nissans. Odd. I won't be back

Went for an oil change, in and out fairly quick.

They need a receptionist at the service center to handle the cars being completed. This will eliminate the bottle neck waiting for the advisors on long phone calls.

The staff was awesome and thorough. Would recommend to anyone looking for good service!

Great purchased my car without any problems...nice staff.

Matsikiraj was amazing! He was so patient and understanding with me! I was just in a car accident that was not my fault and my Nissan was totaled! I was so discouraged but He got me a BRAND NEW CAR in my price range and I am so grateful! I’m so in love with my car! Thank you!

Excellent Customer service by Tarrah. Well communication and organized delivery on time. Thank you very much for the business.

I was in and out after an oil change and filter replacement.

Love Express Lube I take my Nissan Murano there for service and the peoples in the parts department of the very friendly

Every time that I come in here Stephen never acknowledges people when they walk in. As i’m sitting in here the man to that’s sitting on the far right end is going off on a customer and he even hung up on her mid conversation. I like that this place is close to my house but, I will definitely drive far if I have to, to have a pleasant experience. I’ve given this place too many chances and they’re unprofessional every time. I will not be back here!

Mr. Richard from the Service Dept. provided me with great customer service.

Well we mate our sales clerk name Porsha she was excellent and professional and funny we will send other the auto nation Nissan!! We love the new car!! Thx u

Richard Philadelphia was great

Duncan was very accommodating and helpful. He was very nice to my elderly mother who bought three Sentra?s from him over the years. Send your parents to him for a fair deal and genuinely nice guy.

Awesome Customer Service & Quality Work.

My family is on our 3rd Nissan purchased the last two from Nissan Marietta my current Maxima was part of the Nissan airbag recall and I’ve received notification to have it repaired. Well Auto Nation Nissan Marietta has showed their true colors ...rude rude people in service. Nissan has the responsibility to provide transportation and the repairs for the vehicle which they refuse. I called Nissan customer service and got them involved they also made a call to AutoNation Marietta and funny is it is the Nissan Representative also said “They Are Rude” after calling them. Well that’s another strike because I was going to buy a Rogue and instead bought a Hyundai Santa Fe ... Nissan Marietta just keep it up with your poor example of customer service the question is how deep does their “ Customer no service go?” Also, just a reminder this is a safety related repair

We dropped off our car for a recall and they called back recommending a bunch of services that weren’t needed. I informed them that I’d done some of those services recently. On top of that they didn’t follow up when they said they would and when we call them to get an update....no one answers the phone. I’ve tried to call them a couple times and I’ve been on hold for about 30 mins each time. We were initially told we would have our car back the same day and now we were told the repair would take longer. As a customer we definitely aren’t having a good experience compared to other dealerships we’ve encountered in the past. If the service continues at this rate, we will definitely tell others to steer clear of AutoNation Nissan.

So I thought I had great service when I picked up the car yesterday. Then I found smoke coming from the engine bay during traffic driving home and thought it was minor. Then today, not only was the car still smoking after it warmed up, but upon a cold start, a distinct rattling sound can now be heard from the engine underneath that wasn’t there before. Spoke to the service manager to bring the car back to them Tuesday. Update: 2/23/2021 Car going back for service: Pulled out of parking and found fresh deposit of oil on the ground suggests it's not residue burning off the engine, but it's a leak. Had to drive with window down because the smell of oil burning was strong in the cabin with smoke coming from underneath the hood. Wow... Update: 3/7/2021 Since last update on 2/23/2021: No new oil patch in parking space. Oil leak, smoke and cold start engine sound has been resolved. Still hint of smell/oil burning, but minor - will eventually burn off. Service is satisfactory.

Fast and easy

I stop by this dealership with a service question. I was greeted at the front of the entrance which lead me to the service department. After reaching the service department there were 4 service guys in the service area. NO ONE greeted me or even spoke to me to see what type of assistance I needed. I felt so awkward I just stood there and waited for the service guy that was on the phone helping someone else get off the call for assistance. He indeed helped with my concern but the other 3 need customer service classes! I would like to say thank you to the service guy that assisted me accordingly, I did not get his name but he was the black male sitting to the left of your coming in from the front of the Nissan entrance not the service door entrance let’s be clear.

I was there to have the recall repair for the airbags. My experience was excellent, Stephen V. was super friendly and even showed me a place I could sit if my car was ready before my virtual interview. I was very pleased with the service.

I experienced a very nasty attitude from Chris in the service department. I came and brought my Nissan in because the transmission went out, and this dealership was the closest to me, I just moved to Marietta. Chris felt as though I should drive back to Conyers, instead of coming to this dealership. After I was told my car was covered under warranty and can take it to any Nissan. This dealership also would not honor a coupon for a oil change, which is why I had to drive all the way to Conyers. Then I called to complain about my bumper hanging Chris says it was already hanging before it got here get in touch with the tow company and hung up in my face. I was looking to get the tow company from him. They are not very friendly at this dealership at all. Makes me want to drive all the way to Conyers when I need my car serviced.

The staff was rude as all hell. I was there taking a friend to pickup her car and it shouldn't have even happened. They lied to her and got her to leave her vehicle in their possession for a weekend after they told her the parts were onsite to perform the repair. The worse thing of all if they gave her a loaner vehicle to drive for the weekend for their mistake I wouldn't even had to be there to meet the staff that was rude to me. I recommend doing business with another dealership whether it is servicing your vehicle or purchasing one. I have seen and experienced way better in the Atlanta area. Regal Nissan in Roswell and Nissan Morrow are probably nissan dealerships when it comes to customer service.

All of my questions and concerns were answered. The service was completed in a timely manner.

Scheduled a test drive of a car with John Hawkins, showed up 10 minutes early and J.Hawkins wasn't even there, the other employees didn't know where he was or why he wasn't there, and the car we were looking for wasn't on the lot and they didn't know where it was. ...this is the SECOND problem I've had with this dealership. 10/10 would not trust. Take your business elsewhere for YOUR sake.

A+ Service

Quick, courteous service. Good coffee in the waiting room, too!

BEWARE!!! We went to Autonation Nissan Marietta last year to purchase our 2017 Nissan Rogue. We had been pre-approved through another lender for 3.49% APR. When Autonation Nissan Marietta offered us somewhere around 5%, we told them we would be going with the other lender. They told us to wait and they would see if they could match that. They came back and said they could and handed us a price breakdown which included 3.49% APR. It was close to closing time, and our finance manager was getting calls from family. Needless to say we felt rushed when signing the contracts. Flash forward to almost a year later and I’m looking closer at our car payment. Turns out we had been paying 4.59% APR this entire time! I went back and looked at our contract and sure enough, they had snuck in the higher APR, and we didn’t realize it as we were rushed through the signing process. When I called to discuss this, I was told there was nothing they could do and they suggested I refinance. This was a HIGHLY UNETHICAL situation. Never in a million years would I think they would change the numbers on the contract after handing me documentation of the lower APR. Needless to say we will NEVER be purchasing another car through this dealer, and I will be refinancing ASAP.

Went to get my car repaired before i left to go out of town. Great service. The service manager made sure i was a satisfied customer. Great service.

My service today at AutoNation Nissan was superb. Eloy F. was transparent, and helpful, and I appreciate the customer service. In addition, Han is a great porter who helped me get back to my job, as it was right down the road. Both were great, and I appreciate it. Thank you.

Mr Robert always goes above and beyond

It was wonderful to look for the site and get back very quickly! And the service and to buy efficiently and excellent service.

Very friendly, helpful, courteous staff in a very clean atmosphere. Felt like I was a valued customer. I bought my 2004 Nissan Maxima from this dealership and that's the reason I went back there to buy my new 2020 Nissan Sentra. Love these folks. My first grandson is getting my older 2004 Nissan Maxima to take to college. My younger grandson in 2-3 years will be getting my new 2020 Nissan Sentra. Then I will be back at this dealership for a new Maxima at that point.

Horrible experience. Walked in today and took over 10 minutes to ask me if I need assistance. I have bought a car before from this location, but none of the same sales people are there. My guess is everyone was on break? Ended up at another Nissan dealership in Kennesaw that actually wanted my business.

Everything went well

Great service

Not very helpful. Maybe they thought I was broke 🤣

Horrible service, and very limited cars to view..waste of time

Service team was very professional and nice. Stephen, my advisor, kept me informed; gave me options and offered a shuttle ride home! This was concierge level service and I will definitely recommend Auto Nation!

Another Update: I finally made another appointment to get the weird rattling checked out (which happened right after the transmission replacement done). Of course even with video evidence, my car decided that day not to make the noise. I can't really fault the service techs for that. So hopefully I can bring it in on a day that my car isn't shy. Overall the transmission did get replaced quickly (within a day). I was told my warranty expired but I luckily called the customer service line and verified that it was still valid. If I never called to check my warranty I would have had to pay $4700. UPDATE: I finally got my transmission replaced with my warranty and I thought things would be resolved, but then my car experienced a low rattling noise that wasn't there before and then my car refused to start one morning. (my battery was just replaced last year) After 30 mins of jumping my car started again. So I called this location and told them the situation and got an appointment scheduled. When I got there a different service advisor barely listened to me and just said all he can do is test the battery and anything else will need to be scheduled after the holidays. Why would they schedule me an appointment if they couldn't do anything? I wasted my time going there again. He tested the battery and as predicted it was normal and perfectly fine. He said to come back next time to fix the rattling. Today I just got news that my warranty finally expired and I feel so stuck with a faulty transmission replacement. I am not sure what to do at this point and I am very depressed with this whole situation. TERRIBLE Awful service experience. Came for a diagnostic test. My vehicle was still under warranty, but I was told it wasn’t and quoted $4700 for a transmission replacement. After I refused to pay and went home. I found out and verified my car was still under warranty though the Nissan Customer service line. I tried to call the dealership again to make an appointment. I called 3 hours before closing and was put on hold until closing time. I’m writing this post the morning after and I’ve been on hold for almost an hour. Every time I’m connected to someone they keep trying to transfer me to a service advisor but I cannot for the life of me get a hold of them. Btw I own a Nissan Sentra 2014 and there is a lawsuit for the transmission failure on several models. Even the service advisor couldn’t tell me what happened he said “it’s just an internal failure,” which I interpreted “a brand new factory Nissan Sentra will only last you 6 years until the transmission will fail. Overall this location needs better service.

My service was exceptional They was friendly quick and went well over expectation. I would definitely come back. Thank you for your service.

I want to give Haikem Blaine a HUGE PRAISE for his outstanding customer service on my walk in visit. I came in with a flat tire and he help me to get things patch up quickly. He kept me informed throughout my wait, was very informative about what to expect and how long it will take, and most importantly...he was very nice! Professionalism, Poise, and Polite. Keep him on board. He is definitely an asset. 5 star rating is for Haikem,Nissan can't take the credit! 🤣

FANTASTIC!!!! THEY ARE FAST!

The long story short, their technicians joyrode my 350Z, causing about $3500 of damage to my car, and they refused to do anything about it. A few years ago I had my 350Z dropped off at this dealership to replace its starter. I had just put new tires on the car not even a week prior, as well as replaced the clutch a month earlier. It was not giving me a check engine light. They charged me roughly $1200 to replace the starter. They did not replace the starter, it was very clearly the same one that was in the car when I delivered to them, and it kept giving me the same problem after I picked it up. That isn’t the worst of it, at all. When I got the car back, the rear tires were almost completely bald, the clutch was burned out, and it was throwing a check engine light for cam shaft position sensors, all of which are telltale signs that someone had been doing extensive burnouts and drifting in the car. I have never done anything like that with the car. I very respectfully confronted the service department manager about this, and he said nothing, threw his hands up the air, and promptly locked himself in his office and refused to speak to me about it. I wasn’t up for taking the matter to court, I wound up having to pay for these repairs out of pocket. Don’t EVER go to this dealership.

Hello, During my visit the communication with me was terrible. I dropped my vehicle off at 1pm on December 17th and told them I would be flexible and allowed them keep my vehicle overnight (helping them by giving them more time to diagnose an issue, although it was an inconvenience to me). The next day after 12pm I decided to call because I haven't heard anything. I called many times after not receiving an answer. Finally, I received an answer but was rushed off the phone telling me "I need a new engine and he would call me back." After waiting 2 hours, I still did not receive a call back so I went to the dealership to get more information. At the dealership, I was told again that I need a new engine because my vehicle has 180k miles. Keep in mind that I dropped my car off for a coolant leak and I mentioned I did not have any engine related issues. My engine has been performing well. Therefore, I told them I would go get a second opinion because I didn't believe I have an engine related issues. As I was waiting for about 30 minutes, I decided to look outside for my vehicle and noticed it was right outside. I talked to the employee who retrieves vehicles from the repair shop and he said he didn't pull the car around. That told me that my vehicle has been right there the whole time and my service technician didn't want to take the time to check me out. At this point I expressed my concerns about their lack of respect regarding my time during this whole experience. After finally being checked out, I took my vehicle "with the engine issue" directly to another Nissan Certified Service Center. Their diagnoses was completely different and we developed a plan to repair the coolant leak. I conclude that the Marietta Nissan Service Center did not have a respect for my time and they gave me an exaggerated diagnosis because they didn't want to service my vehicle. After going to a non-Auto Nation but Certified Nissan Service Center, the Coolant leak was repaired and my car is running without any issues. I responded to an email asking for feedback on my service and I expressed my dissatisfaction. Of course, I didn't hear anything back. I've felt this level of service before when going to Marietta Nissan and I will not be returning to receive this type of service anymore. I would NOT recommend this service center if you value your Time and Money! ------------------------------------------------------------------- Update on Issue 01/13/2021: After speaking with Mr. Fernandez over the phone, he was able to resolve my matter and refunded my diagnostic fee in full. I appreciate following up on this issue and delivering a fair resolution. Thank You!

If you’re looking to waste anywhere from 3-5 hours of your life for a simple maintenance request on your vehicle, this is the place to be. I’ve visited this place a couple of times and they are absolute bottom of the barrel. Hire experienced technicians so that your customers don’t spend an entire afternoon waiting around.

It was pleasant. Richard is always great to work with.

I've been to dealerships where people were more entertaining or knew every detail about the spec sheet, but Nissan Marietta was a straight-forward, professional buisiness that I'm glad to have purchased a car from. Before purchasing, I confirmed multiple times one condition that I had for purchasing in my situation (which was non-financial). After purchasing, surprise -- it suddenly couldn't be done. However, this was due to the complexity of the circumstances, and the general manager, Arvind, helped figure out an alternative solution, so everything worked out. Additionally, when i had little issues with the car itself (i.e. a software update for the infotainment), Arvind yet again helped me resolve them. While the purchasing experience had issues and took time, I really appreciated the continued support Nissan Marietta gave. I rather give my buisiness to an establishment that I know will make things right when things don't go perfectly. That's more than enough to warrant a recommendation from me.

Great staff and selection of cars.

This is horrible place , I lost my tire bolt 2 times , it’s not coincidence that missing 1 bolt in 2 occasions, I believe workers stealing them . Not to mention they did not do rotation when they charge me for that . I am not going back

GM & sales Mgr made sure i was taken car of in timely manner. Customer service on my 2nd visit here 5 star, hands dwn. Bought my car here last yr, most friendly folk to do business with. 580 credit score with a job & bank account You leaving with a car 1k dwn with very reasonable monthly payments. Use my name as a referral...... Mr Branch VIP.LLC

I bought my car in 2017 from here and I have been doing its services here since then, I have a great experience. Everything goes smooth and convenient for me. I’ll always schedule my service with Stephen Valezquez, he is the best!

Recently purchased 2 new vehicles from Jonathan at this location. This dealership and the staff went above and beyond our expectations. Shop here for your next car! We got good deals and the experience was wonderful. Thank you Jonathan and the GM Arvind!

Eloy at the service desk was very knowledgeable and attentive to my needs. He was was kind and very personable. Way to go!!!

Ever try calling these people in service? Forget it! NO ONE will answer. If you have any questions about your car, you have to go IN PERSON! Severely understaffed in service. Your wait time till turn your hair grey.

I purchased my car here and I'm very happy with my purchase. Everyone was helpful!

Stephen V. is always thorough and lets me know updates when I'm having my car worked on. He is very concerned about getting things right before I pick up my car.

It was awesome! Hakiem was able to get me in and out with great customer service. I saw him helping other customers with great care and making sure they had all the facts.

Loved the experience and the people. The entire staff was kind and eager to help and answer my questions.

Great facility!

I visited this location to have my oil change service done on my 2019 Nissan Titan and I received horrible service from Andrew the service writer. After my service was completed I presented the service writer with a coupon but he had already in charged my card for the total amount. After Andrew went to several other people, asking what to do, I then asked for a refund and the service writer told me that his service manager which is Nick stated that they could not give any refunds as the system does not allow that. I asked Andrew to sign the note that was being written on my final invoice and he told me that he doesn't have the authority to sign. I can say that as a longtime Nissan owner with several Nissan vehicles still in my driveway, I am thoroughly disappointed in this level of service. I would shared more details but I'm afraid that it's too much to even put in this review.

Had to make multiple visits. Including one after they said it was ready and I spent two hours there just to learn it wasn't ACTUALLY ready. 2 weeks later and 3 unreturned phone calls, they finally had 1 part. I asked about the other missing bolts and they just gave me the part number. Started in July for 1 part on the tailgate and it finally got fixed in December. Worst dealership I've ever worked with so far

I had the typical slimy car dealership sales experience. Before visiting, I vividly described the condition of my vehicle I was appraising for sale. They quoted me a good number, taking reductions for the disclosed damage and assured me this was not a bait-and-switch. Upon arrival, I was handed off to a sales manager (never got his name as he never even introduced himself) who was rude and confrontational from the start. He claimed the vehicle was in worse shape than he expected - I had to point out the lines where I vividly described the condition and he was surprised. They over valued the car and under priced the damage just to get me in the door.

Quality customer service! The trophy case is not a fluke. Every visit has been a pleasant one.

I bought my used car from this location earlier this year. They had reached out to me a month about about scheduling my oil change so I did so yesterday. I spoke with a woman on the phone and gave her all my car's pertinent details. Upon arriving at the location, I gave a gentleman in the service area my name. He looked up my info and then asked me "You know we don't have your oil filter here and it's going to take at lest two hours right?". I told him how could I know that? I scheduled my appointment and they said nothing about it. The gentleman didn't say sorry or anything. I left and called the number that I had used the day before to let them know what happened. The lady wasn't apologetic either but finally issued a thank you for sharing. Ironically, I later received an automatic email from them about missing my appointment. So if you have a car that isn't a Nissan, make sure you have them double check that they have the parts required to work on your car when you go in to get it serviced.

The service advisor Andrew was extremely rude. He acted as if he did not want to help me. He was on his cell phone reading an article the entire time as I was attempting to check my car out and asking him questions. He acted as if me asking questions regarding my incorrect invoice was a bother to him and told me I would have to call back to see why I was billed incorretcly. He didnt even give me the keys to the car. just gave me an invoice and took my cash. After standing there I had to ask if someone was going to get my car, and then he got up to go and find the keys still on his phone and not looking at me as a paying customer. I had to ask for management. The manager Elroy came over and I showed him my invoice and the incorrect billing and he was very empathetic and professional and friendly. He corrected my invoice and asked Andrew to refund me. Even then Andrew had an aggressive demeanor and attitude towards Elroy as well as the situation in general. This was not a pleasant experience at all.

I have had very good experiences in the past but this one was disappointing. Waited 20 minutes after arriving on time before anyone helped me. Sign on the door saying masks are required must just mean for customers as this wasn’t done by the service agent. One thing I love about the all electric Leaf is that there’s not much you need to do except rotate tires and change an air filter. Was very surprised that they suggested I spend $600 for service for an electric car with only 12,500 miles on it. I declined and had the manufacturer recommended service that costs $100. How customers are treated when servicing their car has long term impacts on where I would choose to buy my next one. Hope this time was just an anomaly for your sake.

Been here for a test drive. The experience was great! Mr. Duncan G was very helpful and patient with us while we were trying to swap the car seats for my kid so that my family could experience the new car as I took it for a spin.

Customer service experience was awesome

I've been here about 3 times before and have spent about $4000 on repairs in 2 years. I usually work with Stephen who is awesome and very detail oriented. Also the lady who usually works the front does a great job! Yesterday I went in for an oil change and tire rotation. WORST VISIT TO ANY SERVICE PLACE EVER. My appointment was at 8am and I didn't see my advisor until 8:15. I told Andrew I needed an oil change and tire rotation. He then recommended me a package of about $500 . I guess he didn't look at my account and notice I had all that work done less than 5 months ago. When I came back to pick up my car I waited 20 mins in front of Andrew and he yelled "There are other people that can help you!" While he looked frustrated with paperwork and no costumers. I will NOT return to this location.

Mr. Eloy Fernandez was very helpful and courteous. Very knowledgeable.

The employees treated me very well. I love my new car purchase! I will definitely recommend it to anyone who needs a car!

I was greeted by Mr. Philadelphia with care . The service was excellent.

worst experiences with dealers in my life. I stayed on the phone for 45 min to ask if my car was ready and no one knew how to tell me. so I went to the dealership and they threw me another day

DO NOT BUY THE BLACK 2015 NISSAN VERSA. THE REAR IMPACT BAR IS GLUED IN AND DANGEROUS. We notified them of the issue with damage to the car being under reported to carfax when we brought it back for a full refund. It is currently relisted for 2k more than we bought it for. Always have your car taken to a mechanic to be looked at.

I called ahead of my appointment and was told there was no appointment scheduled for me. Not only did they not have me scheduled, but they had not ordered or obtained the particular oil filter needed for my vehicle. They squeezed me back in the schedule, but when I arrived for the drop-off appointment I had to wait almost an hour for someone to give me a piece of paper to write my contact info so I could leave. They don't have a shuttle, so my ride was waiting for me all that time. Then, the car was not ready when promised. When service was finally complete and I picked up the car, the service representative handed me a thick stack of papers to sign, and never offered what service/ maintenance recommendations I needed to consider; I had to ask. And even though I signed a huge stack, he only gave me 2 pages to keep. What were all the other pages he had? This has been one of the worst experiences with AutoNation ever! Each visit is worse than the last. I'm coming to realize that with AutoNation, the service ends after the purchase.

Came in with my 2018 Frontier, advisor said I be there in a minute. I would never give a statement like that if I can't fulfill it. I waited 30 min, guy on the phone. nobody else there. Well I had to leave!

Great service had my vehicle ready with in the time frame.

Car owner, be aware... We booked an appointment on the website on Sunday to have the oil changed, tires rotated, and the two (what sounded like pretty serious) recalls addressed. As I was going to be out of town, I asked my wife to take the Pathfinder for the service. She arrived 5 min before her scheduled time, and they said they would be right with her. After over 1.5 hours of waiting, they brought her some papers to sign so that they could start assessing the vehicle. Your read correctly, 1.5 hours after the beginning of the service window, they had not even looked at the car. They confirmed scheduled service, but she had to correct them to ensure the recalls (the primary reason for taking the vehicle to this location) were addressed as they did not mention those issues in their service confirmation - even though that was included in the appointment booking. In the midst of service, the manager came to her to recommend the rear brakes be replaced. She called me in on my work trip, and of course, I approved. They told her that despite the morning service window that we signed up for, her car service would not be finished until 4:00p. As a mother, she had to work hard to find a vehicle replacement to go pick up our child from childcare, etc. because of the unprofessional initial expectation set by the service agents. At 4:30p, I got a text from her saying that they were finally finished with the car but seemed to be in no hurry to get her out of there so that she could cook dinner for our 2-year old. Later that evening, I had her send me the bill because the credit card transaction was higher than I expected. From my personal review of the bill. there seems to be nearly $200 of unexpected charges. By unexpected, I mean that my wife was not informed of transmission fluid flush which seems to be documented on the receipt AND it looks like they executed a "tire rotation and brake inspection" twice. Since the transmission work was not on the original request and my wife has no knowledge of ever discussing the transmission, we can only assume that this is predatory based on her situation. She is a mother with a child in a rush to simply get her car back so that she could care for her child while her working husband was away. I truly hope that my assumptions of overcharging are incorrect; however, even if they are not, turning a two-hour time projection into a full day event, not addressing a scheduled service client prior to walk-ins clients, and causing a scheduled client to wait 1.5 hrs after scheduled arrival should be enough to let you know what kind of service you will receive at this location. Read your bill closely, if lack of service doesn't deter you, consider the risk in added services onto your bill at the end of the day.

I had a scheduled appointment for a diagnostic. My car was towed to the facility on time. I never received a call or return call until the following day from someone other than my advisor who said a few words but didn't not explain the findings. He said someone would call back with more details. All day nothing. I called several times no return call. I called again at 4:30 and Richard answered the phone but told me he would need to call me in 15 minutes. No call until the next day. Then he basically tells me that my extended warranty was closed on Saturdays so he couldn't confirm coverage (they are open because I called them and so did my new mechanic). He then proceeded to tell me to just come pick up my car. 3 days and horribly poor service. I have spent about 5,000 at this facility in the past 5 months only to receive this horrible service. I will be making my experience known with a review. Absolutely horrible!

I love my car

The process was fast and smooth no problems

Made appointment for my 10,000 service, it only took maybe one hour from the time I checked in till the time my car was service on a weekend! Amazing!!

Great & efficient! No complaints!!!

This dealerships financial department is very unprofessional. I purchased all the protection plans when I bought a 2017 Nissan Rogue in 2017. I sold it this past March and am due a refund from those protection plans. it is now 6 months later and this dealership has not cancelled my policies for my refund. I have sent emails, left voice mails and even talked to the GM about this issue. I am now taking this into my own hands and contacting each policy providers and letting them know what is going on with this dealership and I am calling AutoNation Corporate to report them.

Very honestly and trustfully. Great conversation and they sent a driver to pick me up from 80 miles away. I would deal with them anytime again - highly recommended!

Do Not Purchase here. Avoid this dealership. Salesperson Kathy Jerez and GM Arvin are unprofessional people whom just want to sell it providing untruthful information. We had a lease trade in which they guaranteed they would cover the end of lease costs. A month later I've received a letter with a pending balance. Impossible to have email or call back response, then came to the dealership to have Arvin tell straight to my face that he's not responsible for what Kathy guaranteed in the sale negotiation. I have been a Nissan customer for 11 years, but this is the first and last time I go to Auto Nissan Marietta.

The tech and the parts manager were amazing and considerate when i needed help on maintenance and tire buying.

Nissan Marietta is professional and courteous. They diagnosed and repaired my car within days!

AutoNation Nissan Marietta committed fraud 5/22/20, they don't provide all customers a written estimate for repairs detailing what is/isn't included and facts that lower costs. My $350 repair and a tune up they recommended cost almost $1,200 including $922, 7 hrs of labor. Richard, Noel & the service director work together to inflate charges/labor, they delay/manipulate resolving your telephone call concerns and bill more hours for labor, that's fraud 5/22/20.

I would like to give Richard a 10 or above from Marietta Nissan. My 2017 Nissan Sentra transmission was going out on me. I went to Town Center Nissan, Jonesboro Nissan and Car Max and they all turned me down. Thanks to Richard and Nissan Corporate they fixed it and now I'm back on the road again with my family. Thank you so so much. Just want to tell you that Adam is good there to my son work with him before and he was the one to tell my son that my transmission is going bad. Thank you guys. I love Nissan. plus he put me in a rental until my car was finished. No stress at all.

I had to have my 2013 Altima towed into the dealership because of transmission issues! Steven was very professional and also the lady who gave me the loaner! I’m so happy my repair was under warranty!

i took my car to fix it last year and i got warranty on the job...i have to take it again for the same CHECK ENGINE LIGHT ON....they have charged me $132.99 just to check it with the scaner...i could of done that at any auto parts for free..bc they didn even told me what was wrong with my car exept for saying oh it may be this or that ...im am not happy at all with nissan about this...service advisor was...RICHARD PHILADELPHIA...

When we purchased out brand new Altima, the salesman told us the first oil change would be free. We went to the dealership today and the service department advisor told us unless you have it in writing it is not free. We will not go back to this dealership.

I took my 2017 Nissan Altima in for service. I had a popping noise in the front end and poor radio reception. After keeping my car for a week I got it back and the popping noise is worse. The radio is about the same. I was told that they ordered a part for my radio and would call me when it was in. It’s been a couple months and no call. I’ve had a lot of service on different vehicles that I e owned but this is absolutely the worst. Nobody knows what’s going on and the service manager was useless. If you’re thinking about doing business with this dealership Don’t. Very disappointed with Autonation!!!

I have been calling for a month atleast 3-6 times a week to talk about my GAP coverage and no call back The receptionist have said they have left notes for them to call me back and nothing. I work 6 days a week in NC and I’m gonna drive down to meet these ppl in person Saturday lose a day of work because they can’t pick up a phone and have a 10 minute conversation over the phone. Last time I will ever buy a car from here and will never recommend this is the 2nd time I’ve had an issue with them

Came in for 40,000 miles checkup but was given a large list of items to fix. Crossed out most items but was not given the list back after the work was done. I have a feeling different things were done than what I had agreed to.

Came in for a 40000 miles checkup but was given a long list of things to fix. I crossed out most but I was not given the list back with my bill. I have a feeling that different things were done than what I had asked.

Homophobic, arrogant, deceitful and rude “service tech” employee Noel. If i was his manager, he would be fired. This is not the type of service anyone should receive at any business. I came in on 10/1/19 as my 2018 Nissan Altima would not start. They told me it was just the battery for my key fob. However, minutes later the problem was still there. Sometimes it takes me 20-40 min to start my car. I called on 10/2 and I spoke with the tech who said they would be able to help me with a rental car as I work 1 1/2 hours from the location. My appt was with Adam. I come in on 10/3, wait 20 min and was told Adam is off today.. so already annoyed. Then that Noel will be my service tech. This is when it went downhill. Off the batt he was dismissive and rude. I explained my problem and told me I can either drop it off with a wait time or 2-3 hrs or leave. I tried to explain the situation as the girl their this morning said she would talk to him about getting me a rental since she remembered me. Anyway, he comes back and gets irate. I asked to speak with a manager. He then tells me no and there isn’t a manager. I said no, I don’t believe that there isn’t a single manager for a million dollar business. As he’s telling, Richard an assistant service manager comes present. Wow I’m confused as Noel lied and said there wasn’t one??? Typical trash customer service. Someone who takes no accountability. It made it feel like my service was worth less because I was gay. Richard as actually super helpful in between Noel yelling “I don’t want to work with you anyway!!” Richard was embarrassed and said he would talk with him about the poor service. I ended up getting a rental car. People like Noel kill businesses.

Auto Moto service department

It was great I would tell all my friends recommended them to me

Great service. Zac is so helpful.

Would not recommend, so much pressure to put down more money, car payments still too high, when we got home with the vehicle CD player not working now they are trying to charge me over $500 to fix it. Go somewhere else!!

My Pathfinder's transmission has to be replaced altogether, even after costly repairs just six months ago. AutoNation should reduce the cost of this replacement, or at least offer additional warranty coverage at no cost to me.

I’ve been getting my cars serviced here for about 10 years, Richard always know what’s best and never try to sell what I don’t need.

Had a wonderful experience and everyone there was great.

The experience was wonderful. My salesman was nice and respectful. The process didn?t take very long. Everybody was great.

First visit to this location and everyone was absolutely wonderful! Just came for an oil change and Zach checked me in and totally tiik care of my car. I give them a 10 for timeliness, professionalism, friendliness and all around awesomeness!!

Great service !! I got my car on time , nice people :-) xoxoxoxoxooxox

The initial purpose of my visit was to view 2018/2019 Pathfinders and 2018/2019 Muranos. I had two other dealerships on my list to visit, before making my final decision. However, with the quality of inventory, the knowledge and patience of CM Patel (Sales Associate), my husband and I spent all afternoon trying to make a decision on which Vehicle to purchase. I forgot about going to any other dealership. By the end of the day, my decision was a 2018 Murano. Then came the tedious job of reading/signing the sales contract. However, this process was completed with much ease.....J. Shahid made that happen with his expertise and professional attitude. Yay! I have a Murano! Bottom line: I would recommend AutoNation Nissan Marietta GA to everyone!

I have been going to this dealership for years now (purchased four cars over that time span). The staff is courteous, professional and wiling to go the extra mile to assist you.

I went with my Daughter to purchase a car with yall. yall were very fare and by far the easiest dealership I've ever had to work with. I will be a return customer for sure. thanks

Many dealers require an appointment- I was able to walk in and get my car serviced in a short period of time.

Excellent service. But wait was rather long. Cost was less then expected so I was happy about that.

I arrived about 6 PM to have my car serviced only be told my tires were very bad. I purchased 2 tires and got an oil change. The Service Agent was very very nice and helpful. They even washed my car. It was a great experience. Thank you.

I took my 2018 Nissan Rogue to the service department because one window was squeaking when it went up and down and one window stopped working, they told me the windows had; when they looked at it I was given this list of all that was wrong and a $1350 price tag, then I was asked if I got my windows tinted at dealership or a tint shop, I told him at a tint shop, so he said I could take my car back to the tint shop with a copy of what they found wrong or they could fix it but its not covered under the warranty since another shop did the tint. I told them I would take it back to the shop, well the only thing that was wrong was the rubber around the window was not coming up it was folded, all they did was take a thin scraper and unroll the rubber and my windows all worked perfectly! My thought was had I opted to pay for the service what would they have done since it was only the rubber and a easy fix? Not cool Nissan, not cool!

Service was on time, and got me in and out. I bought my car there, and continue to take it back for service. Waiting room is very nice. Coffee, and water available. Good experience.

Jonathan my sales person was very professional and he knew the Nissan Product very well. Every concern or question that I had he answered to put me at ease.

Muhammad was the best ever he help me get approve with 0 down hands down best guy ever I had to wait a little but it was worth it i love love love my 2015 altima fully loaded..

It was a great experience! Great customer service you are in and out in a jiffy with an appointment or without!

Johnathan contains a character in which exhibits outstanding customer service and truly cares for his customers. Will be returning not only because of the Nissan brand, the great deal I was offered, but the largest reason - the way the outstanding service was given / how my transaction was handled. 5 Stars for sure!

My service rep, Adam, was very helpful in handling the appointment and everything was done in a timely matter.

Buying the car was a pleasant experience - service, not so much. Entry to the service area is confusing (I wound up entering in the exit direction). I was on time for my appointment but had to wait 20 minutes while my assigned service tech, who saw me standing there, was on the phone with a customer. He was chastised by the observing manager, who told him that the rule is "Service before Customers." After a short argument between them, I was finally checked in (no apology for the long wait), and was told it would take about 1 hour or so. I was there 1 hour 45 minutes - and this was just for routine oil change/tire rotation service!! And I'm obligated to go there for future service (which is not close to my home) because I'm bound by the service contract I bought at the time of the car purchase. Will have to remember NOT to be assigned to Zack for the next service appointment!

Zach is the guy who I have been dealing with and he is super helpful and patient with me. Everyone seems to be nice and helpful here.

I normally have a good experience but this time it took about 3 hours for my oil change and I came in earlier than my appointment time. And they did not put my hubcap on correctly and it came off on the interstate.

Calling a customer back after a sale would be a start

I've been a customer of Nissan Marietta for over 10 years. My sales rep has always been Adolf and he's the best. He's super knowledgeable, Super friendly, and super professional. He's not steered me wrong over the years. Excellent service as always. Thanks Adolf and team. See you again for my next purchase.

Helpful, friendly, and competitively priced service.

Excellent and Clear Communications from Rachel. She exceeded my expectations. I am servicing my vehicles from more than 10 years, but Rachel was awesome and had a quick solution to all my questions.

I had the pleasure of being taken good care of by Rachel in the service center, who volunteered to help me after another associate told me I'd be waiting for over 2.5 hours to get an oil change. Rachel kindly assured me that I would only wait at most an hour and was very kind and straightforward in her approach. This was my first time visiting this dealership location, and the place was nice, spacious, and clean.

The staff was excellent and they had my vehicle done sooner than expected.

I had a recall on my Nissan and Eddie I think that was his name was very helpful and everyone there waiting and working were really friendly.

Lenny was superb.. Checked on the 'recall' item (no Problem), checked out TPS left front but found very small leak in tire and fixed it.

I had a great experience with Auto Nissan of Marietta. Mohamed was very helpful and provided great customer service. The other staff are friendly and courteous as well. I would recommend AutoNation to anyone looking to buy a car.

Zach Hamby, Service Manager, met all of our requirements in an outstanding manner following our accident on Nov 5,2018. His personal care for me and my family, and the emergency repairs to our car, represents the best of AutoNation Marietta. Many thanks.

Richard in the service department always takes excellent care of me.

I had a very pleasant experience when dealing with Richard and Robert on the servicing of my Altima.

I have used the Marietta AutoNation since buying my Murano almost 5 years ago. I have always had excellent service with Jason, but he left to move to Colorado, so now I have Zack and he did a great job yesterday getting me in and out in good time as well as inform me about what needs to be done additionally to my car. Thanks for always taking such good care of me!

We purchased my very first car from this Nissan 10 years ago (prior to them moving down the street) and just last year I purchased a new Murano. In the past year, service has changed & it’s TERRIBLE. They lie, they scam, and you should take your business elsewhere. Oil changes have taken 2+ hours, even with an appointment, and the most recent visit was very unsettling. Originally, we brought the car in because the lift gate was not opening & so we also included an oil change when we made the appointment. After 2 1/2 hours of waiting, we were told that “a blanket or shirt was stuck in the lift gate and we took care of it today but next time we’re going to charge you”, and that there was a recall on the ABS system. I folded back the seats to get into the trunk when it wouldn’t open, so I knew when he said there was something stuck, that was most likely a lie. I had a rental car for 2 weeks, while the ABS system was on back order (not necessarily the service departments fault) but I would’ve appreciated if someone would have called to let me know after days go by and I have no word on my car. Instead, I had to call them for updates. When I got my car back, my gas tank was on E, my car was dirty & there were 362 miles added to my car. Wow!!! I was in shock, I informed Richard of my gas, the dirt, and the miles & he said “when they put the ABS system in, it must have malfunctioned the mileage”... WHAT?? Being a woman, and not having my boyfriend with me at the time, I guess he thought I was going to believe that. He did not want to fill my gas tank back up, and continued to repeatedly lie and tell me the ABS system is was caused the increase in mileage. I was in shock! The service manager then came out to tell me Richard did in fact lie to me multiple times, thinking I was an idiot, and that it was the technician that “made a clerical mistake and wrote down the wrong mileage” when I arrived 2 weeks ago. Wow! They did end up doing a piss poor job of detailing my car to make up for it, but when hundreds of miles are added to your car after you leave it for service, that’s completely unacceptable. Needless to say, we will not be returning. And to make matters worse, 2 days after I got my car back the lift gate would not open again. I called the service manager, and 8 days later I’m still waiting for a call back from him. I took my Murano to the Nissan in Kennesaw, and they informed me that they needed to replace a part which was causing issues in lift gates and it’s covered under my warranty. Which of course, this Nissan location failed to recognize. Seems like more scamming considering Richard told me “next time it doesn’t open we’re going to have to charge you”. He did not replace the needed part, so he knew the lift gate would end up failing again, to which I would need to come back and he would charge me without informing me it was covered under warranty. Christian, a young guy working was very helpful & polite throughout the matter. It was meaningful that he even remembered my daughters name, because he helped us 2 weeks prior when I left the car and when I picked the car up.

Bought a brand new Nissan Titan. They had to get it from another Auto Nation dealer. Did not come with promised accessories. I drove the new truck out of the dealership and their were existing recalls. Who sends a brand new car out with existing recalls? Also dome light did not work. Also could not get my iPhone voice recognition to work with the Bluetooth. Took it back a couple of times and the resolution from the inept service department was that iPhones are "tricky" and it would never work. Really? I hear they may become pretty popular. Tried to get Nissan to help. They told me I had to work it out with the dealership. Arvind Serathy, General Manager of the dealership, was no help. He will tell you anything to get you out of his office, but no resolution. Never will buy at Auto Nation and never another Nissan product. Recommend going anywhere but here.

We love our van. We had to drive a few hours but it was worth the time. Duncan was very professional and not pushy so the overall experience was pleasant. We would definitely recommend them for your next vehicle.

Excellent. Duncan was great.

I had the best experience as a 1st time buyer ,I'm vry happy with my new Rouge

Just bought my second new car from AutoNation Nissan Marietta. Both times they were courteous, friendly, and extremely helpful. Also, both times I had shopped other makes/dealers and Nissan had the best offer by far. Service has always been awesome.

I paid my car off in November of 2017. It was due to be paid off in February of 2019. I have not been able to get my GAP refund. I have made a personal trip to the dealership. I emailed the requested information. I have sent follow-up emails and I have called the dealership. The original person is no longer with the company and I cannot get anyone to call me back despite the messages that I have left. Unacceptable!

My granddaughter has been trying to get something done about getting her air conditioner fixed under a warranty agreement that she paid$2500.00 for and AutoNation Ford Marietta has absolutely been no help. They wrote the warranty and put it in the computer wrong, therefore the dealership that has the car can not do the work until it’s fixed and the manager and finance person at AutoNation would not return calls for two days so we went to their location and talked with manager and he printed off a piece of paper that is not worth the cost of the paper because it says exactly what we are having a problem with! Now once again we cannot get them to answer calls. We have the original paperwork which says it is still under warranty. We have also been told that they sold us a product that doesn’t exist. She is pregnant and has to be back in PA by Wednesday for doctors appointments and does not have a car to drive. After the way we have been treated by AutoNation Ford Marietta, there is no way I would recommend them to anyone. This should have been easy, have warranty, fix car! But I assure you there has been nothing easy about it!

Richard is my Service Representative. I have no complaints. Richard have Great Customer Services he knows how to treat his Customers this is why I continue to Drive from Jonesboro, Ga to Marietta, Ga to get my Car Services with Richard.

Amanda was my service coordinator, she was absolutely AMAZING. The duration of my service was very quick and smooth.

We searched many dealerships to find the car we were looking for. We found exactly what we wanted at Autonation Nissan Marietta. We received great service from the moment we arrived. They were great to work with and we would definitely recommend them. We love our new Nissan Rogue.

Kathy was wonderful. She was knowledgeable about the vehicles and if she didn't know she found out. She was patient with me and very helpful. Kathy never let me feel uneaany about buying a car from here. Jocelyn was wonderful also and very helpful. This was one of the best car buying experiences I've had.

Steven was awesome with getting me in an out. My car was clean and ready to g.

I always experience the very best service and professionalism at this dealership. I purchased the car here and have had 95 percent of the service performed at the service center. Richard Philadelphia has been my service manager the entire time and is second to none. However, the rest of the staff has been wonderful to deal with and Adam really worked well with me in addition to Richard for my last service order.

I wouldn’t take my car any where else.

For the first time in years I can honestly say I'm very disappointed with this visit. I made an appointment 3 days prior to my trip from New Orleans to Ga and was told I had unused one to one points which was perfect. I got to the dealership and with an appointment still waited 2 hours plus I was told my points were no good anymore. Unfortunately the manager was not present but I will be following up.

The service advisor was very professional and keep me updated on my vehicle

My visit with Alan was pleasant, attentive and professional

They did an AWESOME JOB I LIKED THEIR HONESTY . The Representative was very good at explaining what was wrong with my car an d what he thought should be done...

The guy at the front desk,KT was very professional. The overall experience was great. I was in and out in no time at all. I feel that I have found the perfect place to service my car.

Service was great! The problem was fixed within the day.

My service person Austin was just delight to work with. He was very busy, but I could tell he was trying his best to give me as much attention as he could. He did keep in contact with me to time it would take to get my car completed. It took a bit longer than what I was told in the beginning, but all and all this was my second time getting my 2015 Nissan Rogue serviced here and it was good. I actually bought my Rogue here and Bikal was my sales person, which I have to say I trusted very much and I believe I did get a pretty good deal. I think I was pressured to buy the extra service contract though, not sure it was worth it, but I will see if it ever needs to be used. I do hope it is because it was quite a bit extra, more than I wanted to pay. Bikal did not sell me the extra package so it was not him with the pressure.

Excelent service. I was very happy with all the results and facilities.

Pésima atención al cliente, te hacen esperar mucho no cuando compras un carro y en cuanto a los planes de protección que venden súper mal servicio cero recomendados

I've been bringing my wife's '14 Juke Nismo RS here for servicing for a little over a year now, and I've been extremely happy with the professionalism of the service department with each visit. Thank you to Adam for answering all of my questions and keeping me informed on upcoming maintenance.

My Advisor Richard was awesome. However, when I went to pick my car up Richard was at lunch. There was only one advisor (I did not get his name, he was an older white guy) trying to assist all of his customers and Richards all while two other advisors was sitting down doing nothing. The service manager sat in his office and did not offer nor attempt to come and assist the long line of waiting customers. I went to one of the guys to ask for assistance and he sat staring at the computer. After waiting so long I asked the other guy could he help me. He did try however, he couldn’t answer any questions and had to go find Richard and still came back with no answer. I still don’t know what’s the problem with my speaker.

My service rep-Adam was fabulous. He attended to all of my concerns and ensured a loaner while my Xterra was in repair. Adam is first class in his job!

Friendly faces! Great Service!

Was really great. I really like the guy who gave me the service.

I think Rich, and Jesus, was awesome at hoping me with purchasing my new car. Although, it was almost 10 at night, they never rushed, nor did they kicked me out. Very good place to purchase a car!!!!!

Im happy

The service advisor Richard was very helpful. I was quoted the correct price for repairs and my car was finished in a timely manner as promised.

Very nice experience. Fast and friendly with a great waiting area.

I've had my car maintenanced at this dealership a number of times. In the past, I seemed to have a number of small annoyances that made my visit(s) unpleasant. This is the closest dealer to me, so I continue to go back, reluctantly. I must say, this time, I had a great experience. The service rep that greeted me was pleasant. The gentleman that shared with me other service recommendations was outstanding (he won me over) and the service rep that checked me out was excellent. I now have a great feeling about the dealership and service provided. Amazing!

Great staff They listen to your concerns and deliver on their promise

I would give AutoNation five stars. I had a very pleasant experience working with the team there.

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about Jesus Ramirez. He is by far the most patient and genuine car salesman I have ever worked with!

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase (I love love love my new ride!!) and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about him. He is by far the most patient and genuine car salesman I have ever worked with! He went above and beyond and got me in my dream car without breaking the bank!! :)

The service person told me my car would kill me and my family three times.. all it needed was the tire wheel tightened.

Excelent, was shopping for tires and this is the best place/ price to do it. In one hour vehicle was rwady

very good, the salesman was very helpful, I would recommend him to my friends and family

It was a really great experience all the sales people were very nice.

I was very please Dealer guy Jaime he takes time to explain to me every thing I want to know

AutoNation Nissan is awesome! CM Patel was my salesman! He’s was knowledgeable, patient, trustworthy and dependable. AutoNation is the same! AutoNation and the people that work there are fantastic and they have your best interest at heart! ��

I desperately needed a car last Sunday. I got a car and I love it. I paid more than 125% of the value for the car. I can't complain because I really needed a car that day. It is interesting, however, to read the comments, because I was told that I absolutely could not negotiate on price. I see that others have. Again, I needed a car. The financing was terrible and I had it re-financed the following day for 1/2 of the interest rate charged by Nissan. I can't imagine being as desperate for a car as I was last Sunday. However, if I am, I will go to Nissan Marietta. If I am not desperate, I will go elsewhere.

Been working with Jason DeMars in service, he is one of the best advisors I’ve worked with, EVER! I brought my 2003 Maxima SE in because it was shaking(that’s not an understatement)....he took the car, said he’d call me when they had a diagnosis. He called me on Tuesday morning, explaining the situation. I was instantly relieved at his professionalism, he earned my trust, told me what needed to be replaced. I authorized those repairs, he calls me again to tell me it’s back to normal....and recommended some other repairs to make my car good again! Not only did he have my car fixed right, he earned my trust. Couldn’t ask for anything more! Way to go Jason! ���� Thank you for earning my business and making me a customer for life! Adam

I was searching for a 2018, Nissan Rogue @ Cars.com. Using your website, I found the best price on the SL model @NissanAutoNationMarrieta. We purchased the car and my wife and I are extremely satisfied with our purchase. Got a great deal and a great finance rate.

I hadn’t even closed my car door and one of the salespeople, Jesus, was already all over me with questions. Super aggressive and wouldn’t just let me browse without asking questions. Got back in my car and drove away. I can’t imagine how the rest of a transaction would go.

Excellent! Every time I visit, buying or for service.

Great service. Had my first oil change and rotate and balance. I was in and out in quickly.

Absolutely amazing experience. It made the drive to Marietta absolutely worth it. Not once did we feel like we were being manipulated. Everyone was above board and honest. This is definitely the way it should work. Thanks to everyone at Marietta Nissan.!

WORST CUSTOMER SERVICE EXPERIENCE EVER! I got my car serviced here in January of 2018 (for the first and last time) and I had the worst service experience of my life. I was the first service appointment of the day and had arrived before any other customers for service that day (12 minutes prior to the service department opening up). When the service bay opened, I pulled in and waited for someone to assist me and was ignored by three different staff members (all white). Each of the three saw me and acted as if I was invisible. No one even spoke to me. About 12 minutes after the department opened up, a white lady drove in to the bay and was greeted immediately, checked in and serviced ahead of me. All the while no one has even acknowledged me yet. I emailed and left voicemail messages for both the store and General managers to voice my concern and neither one of them responded back to me. This let me know that they condone this type of treatment at their facility.

sales person listened and made sure that I was completely satisfied with truck

Jonathan went above & beyond to make sure that I had a pleasant AutoNation buying experience.

CM Patel helped me buy a new Titan. We went back and forth on price, but never once did I feel pressure to buy nor did I feel like his counter offers were unfair. We ended up agreeing on my offer and not a cent over. Best experience I have ever had buying a car!

Thank you so much I love my new Rogue. Special s/o to Rich Muhammad in finance.

Like autonation and would refer people to that facility

People are always telling me to go someplace besides the dealer for my service so I can save money. However I truly believe that going to the dealer where the technicians are trained specifically for your vehicle and the parts are guaranteed from the manufacturer has resulted in longevity of my vehicles and that is where the money-saving really shows up. I started with Nissan of Marietta back in 1980s with my Datsun truck, then I bought a pulsar that due to maintenance lasted over 400 thousand miles and now I am still enjoying my 2002 Xterra very much. So for 30 years I have watched these guys improve customer service and add amenities and personnel to assist the service managers. The only tiny complaint I have is the wait. But a hot chocolate and large screen TV with my favorite home makeover show was a big help!

I have to hand it to the service department today, especially Jason. Saturday is a busy day; I had my Leaf picked up in ~5 minutes. Jason was excellent throughout the whole repair process; the staff on deck this morning was hustling to take care of everyone quickly and pleasantly. The young lady helping had my name, keys, and car pulled up before it was my turn.

Good people and easy to do business with Car running good My sales man assist me with this transaction

This was the easiest car buying experience I've ever had. It was worth our 3 hour drive. I highly recommend CM Patel!

Buying a car is most stressful moment, but not at Nissan Autonation Marietta GA Mainly because of My sales consultant Mr Ramay Ahmed. He was very patient, very courteous and through in explaining me the sales procedure and all the details of my car after my purchase. I have a Nissan dealer in columbus Ga, but because I got A good deal and because of my efficient Sales consultant Mr Ramay Ahmed and the rest of the staff including the internet sales manager, I drove all the way to Autonation Marietta GA. Make sure when you purchase your next car at Autonation Nissan Marietta GA you ask specifically for Mr Ahmed Ramay.

I got in and out in a reasonable amount of time. My questions were answered and repairs were done to my request and satisfaction.

Stephanie Parker in service is awesome.. very professional and attentive.

Great service. Came to look for a new vehicle and left with one not exactly the one we wanted, but the service was amazing.

The best part of the process was my sales person Marcos. He went above and beyond to make sure I was happy with my purchase. I love how honest the sales team was during the process. I would definitely purchase another car from auto nation.

I'm really tired of waiting 40 mins to get my car service (with an appointment I might add). Who cares if you "technically" have to be checked in my a certain service person... get off your behind and be helpful!!! Horrible customer service!!!

I bought my daughter a 2016 Maxima on Tue Nov 14. The experience was as smooth as could be. Our salesman Pharoe was fantastic! He listened to what we were interested in and the safety features that were important to me. That was instrumental in helping us decide quickly and with confidence and the Maxima that we purchased was the first car that we test drove. I believe this detail sets Auto Nation and Pharoe apart from other dealerships. The day we purchased the car happened to be Pharoes day off but he came in to make sure everything was smooth for us. The financing process was also smooth and low pressure. We will definitely be back for our next vehicle. Thank you Auto Nation! Mariah and Alexis Pryor

I went in to take a look at 2017 Nissan Rogue Sport model for my daughter. My sales person was Muhammed Tahir. Very nice person and a non-pushy sales guy. Also the finance manager was extremely nice and not pushy. Needles to say I drove out with a new car for my daughter. She loves the car and so do I. It seems the car was made just for her. I would definitely buy another car from here. Thanks

The most horrible, unprofessional service I’ve ever received at a dealership. It all started when my alternator went out in 2016. They were very friendly at first, but the moment I decided to trust them with my car, everything went downhill. They stole several items out of my car when giving me a “complimentary detail” for which I did not ask, and they could not seem to locate the items when I personally went back to the garage to look for myself. They “fixed” my alternator - only to find out they’d broken my A/C in the process. When confronted, they tried to act like they didn’t do it, until I went to management. Foolishly, I trusted them again with a simple task: replacing windshield wipers. In doing so, they left the plastic on the new blades, which was a serious hazard driving in rush-hour rain. Just when I decided to stay away from AutoNation Nissan Marietta, my alternator went out AGAIN… only one year after they “fixed” it the first time. Again, they tried to wiggle out of taking responsibility, until I spoke with management… again. The cherry on top….. Two hours after picking up the car from the dealership, it broke down in the middle of an intersection….. I ended up needing to get a new car (which I was not happy about, and it was NOT from Nissan). It was apparent that they’d damaged my alternator (and who knows what else) beyond repair. The only reason they have such a high rating on Google is because they give incentives for good reviews - but please dig deeper before trusting them with your car.

Service and staff are always the best! The service to my car was extremely quick and painless!

Good service from Ashley. I got great help and answered all my queries

I was nicely greeted by Stephen in service. He went over what service was going to be done to the Rogue. Within an hour I was on the road.

I brought my car in last Thursday for a replacement driver's side window. I was told the window would have to be shipped in overnight from a neighboring Nissan dealership and it would be ready the next day. The next day (Friday) I receive a call the window was placed on backorder and would not be ready until Saturday. By Saturday at 3 pm, I've received no update from Nissan Marietta so I call the maintenance department for an update and I am told the window is being shipped from Texas and it would not be ready until Tuesday. On Tuesday I receive a call that my car is finally ready. I return my rental vehicle and am questioned about paint chips on the driver's side door and I am accused of causing the damage however no one bothered to look at my rental agreement which clearly states there are paint chips on the car. The women working the maintenance desk ask if that note was written at the time I left the dealership essentially accusing me of forging the note. I will never return to Nissan Marietta again in my life.

I PURCHASED NISSAN SENTRA FROM AUTONATION AND SALES PERSON MR C K PATEL AND HAD A GREAT EXPERIENCE PARTICULAR MR C K PATEL IS VERY SUPPORTIVE AND KNOWLEDGEABLE .

Sales manager (William Weatherford ) and salesman (Jaime Pesante-Davalos) were very helpful and honest.Go see Jaime when you get there.

Service was Good! Employees were friendly and helpful. The facility was comfortable. Providing rental was extremely helpful and appreciated.

I came in my 350z without an appointment and even though there were people ahead of me, someone was always watching to make sure I was getting helped. Ashley ended up assisting me and she was absolutely fantastic, I cannot stress enough!! She was incredibly personable and the experience was like I'd been there 1000 times before!! 110% will return for future service!!!

I bought my car from them in May I had a problem with it stalling out so I took it back to them they told me that they would charge me for an issue that should have been corrected before I bought the car. They tried to charge me for a air breather hose that should have been replaced before I bought the car so I just went ahead and bought it myself and put it on and they will no longer be getting my business

I took my car in before my 120K mike warranty expired. The transmission has problems when I?m on long drives. Unfortunately they could not recreate the problem. I?m going to take the car on the road soon to recreate the problem. I?m told that they will honor the warranty at that time. The customer service was excellent.

Great service both by representatives and mechanical personal. Our second car from this Dealership and will return for another.

Richard was amazing on getting me in and out ahead of time, service here is excellent!

Nome required. Previous questions were answered positively.

These 5 stars are for Tamara ONLY. I tried to get pricing for a few services and spent 30 minutes trying to get a hold of someone. I normally have great things to say about my experiences at Nissan, but today just showed that it can't be 100% all the time. I get it, we're all human. Except for Tamara, who was able to answer my question in less than 10 seconds which makes her SUPER-human. Thank you Tamara!

This location always treat me right ? I was coming here first wen to another location and came back.

My service advisor was Ashley and she did a wonderful job very courteous and helped me solve my power steering recall issue. I would not have given the dealership of 5 if it hadn't been for her. No communication from other service advisor Zach when Ashley was off. Also car was not clean when I picked it up and I could not wait any longer. It should not take 45 minutes to pick up your car when told it is ready.

Very good experience with AutoNation. I will recommend this dealership to my Friends and others.

Very helpful and cheerful staff. The reception area very clean and comfortable.

Adolf was extremely meticulous and thorough in each step of the way with always a smile on his face.

I got an excellent deal on a 2017 Nissan Altima as compared to two other local dealerships and was treated with respect and given complete honesty. Salesman provided a great tour of the dealership and provided me with great tutorial of my new car. Really enjoyed my experience.

Mr. Richard Philadelphia at Service was very nice and helpful. I would recommend this place to my family and friends.

I brought my car in for an oil change and tire rotation. It took 2 hours even though I had an appointment. I appreciate the car wash, but after I got in my car, I see that not only were my tires not rotated (the back right tire was lower than the other 3), but they didnt even bother to put air in them during the 30 pt inspection. The kicker is, I was charged for a tire rotation! This makes me doubt the oil was changed too. I have never had an issue with a Nissan dealership, so I will be finding a different dealership to service my vehicle.

Richard and Tamara are the best and effective team players I've ever encountered at a dealership.

My salesman, Bikal, was very nice, patient, and willing to work hard to put me in a car that felt like mine. He succeeded. I've only had the car a few days now, but, it drives like a dream and I'm enjoying it completely. I have a lot to learn about all the bells and whistles, but, Bikal assured me that I could come back any time for further or repeated instructions.

I was taken back for my service within 15 minutes of my arrival. My service Representative covered all the things that needed to be address on this visit and let me know the cost upfront.

From the moment salesman Mohammed T. greeted us in the dealership parking lot, things kept getting better and better. We gave him our list of features we wanted and our price range. Within 10 minutes he found our perfect car, in stock at the dealership. We thought, "OK, next comes the "Sales Price Salsa Dance": I want to pay this, but the dealership won't take less than that. Didn't happen. After a 5 minute conversation, we reached a compromise, shook hands, and I drove home in my new (used) car. One of the easiest and best purchases we have made in a long time. Thank you Auto Nation and Mohammed T.

I was shocked at not only the deal I received but how quick and easy the entire process was. Everyone was so helpful! They definitely have a customer for life!

A great experience with Service. Wish I didn't need the repair I had to get, but they -- particularly Ashley -- were wonderful. My Altima would have been dangerous to drive so they worked me in and got it taken care of. Would definitely recommend.

CE was great. He made the buying process very easy.

My service advisor Jason Demars was very professional, curtious of my time and expedient in getting back me when I called. All the employees at Autonation Nissan Marietta get a five star rating in service and quality.

Very quick and professional service. Also washed my car for me which was FILTHY! I've had 3 Nissan vehicles that have been serviced here and they never disappoint me. I drive 15 miles one way to get my car serviced here because no other dealership offers the same level of service.

My husband and I bought a 2010 Nissan Frontier this past weekend with the help of Duncan. He was great! The finance team was great! Any questions or concerns that we had were quickly resolved and answered. Will definitely do business with them again in the future.

Just bought my first new Nissan from Marietta Nissan and I was surprised at how well the experience went. Everyone involved was so personable and helpful.

They should know when you schedule your service appointment and check in at the service department that you have purchased their service agreement. Too quick to tell you what the charges are, I had to tell them. I wished I had been informed when I purchased the service agreement I could only bring the car to an Auto Nation dealership.

Great location to visit, have went to other auto nation location on Thornton Rd, customer service here is the best. Will definitely go back to this location.

I like the car but the sales Representative neglected to tell me about the auto stop, If I knew about it, I would not have bought the car.

I had a wonderful buying experience with Autonation Nissan Marietta. My salesperson, Maurice Brooks was so helpful with my buying selection of my 2015 Nissan Altima, Both the salesperson Murice Brooks and Manager Richard Muhammad were most helpful and courteous throughout the car purchase process. I am delighted with the purchase price I paid for this car. Murice thoroughly explained all the new feature instructions, i.e. navigator, cell phone APP, backup detection screen, etc. and took me on a test drive so that I felt comfortable driving my 2015 car. Before I drove off, my Nissan Altima was thoroughly clean and polished...it looked like a brand new car ! The Autonation Nissan Marietta showroom is a beautiful facility. I would highly recommend it to anyone wanting to purchase a fabulous Nissan vehicle.

Before I went there, I went to other dealerships to look at other make and models and I'm not going to bad mouth the other places but obviously I ended up in AutoNation. I give them A++, Bikal and the staff were amazing to deal with I never felt harassed or pressured to make a decision that I wasn't comfortable or confident with. I had a great experience purchasing a brand new vehicle from them. Thank you!

I was very please with my overall experience.. I had a warm greeting and got everything I needed done and more to my car. You can say I am a satisfied customer.

This was a really good buying experience. The vehicle was exactly as shown with the same price. No haggling. My salesman, Dikal,was the best. Personable and professional.

Had a great experience here! Great customer service and done in a timely manner! Would highly recommend!

The buying process was very smooth I went it and came out with what I wanted EVERYONE there was extremely helpful and kind.

Walked in for an oil change and after atleast an house, oil change, tires rotated and car washed. Excellent customer service Jason Demars!

Tasia and Duncan are great. They followed up politely without being pushy. Commitments were honored and the buying process was more straight forward than I thought.

Great service with Richard. He got my car serviced in a timely manner even with a flood of customers

Couldn't do enough for us to make the process easy. Went above and beyond trying to get us a lower interest rate. Great customer service

I had a great and pleasant experience at this facility

Staff were friendly and respectful. I feel like they looked out for my best interest because the situation I was facing. Thanks AutoNation !!!!

Richard was my salesperson. He was extremely knowledgeable and informed me of all of the services that are needed to maintain the upkeep of my vehicle.

The customer service for my vehicle repair was excellent. I was told exactly what I needed, the cost, and any further recommendations (which I value, for the life of my vehicle). I would definitely return and specifically request Zach.

Zack was wonder. I felt like he truly valued me as a customer. I will come back soon and look for Zack for all my future car issues. Thanks for hiring great people like Zack and the mechanics that work there.

The experience was wonderful. Mr. Richard was extremely polite and scheduling the service I requested for my vehicle. He called me after I dropped my car off and and gave me a few options to consider after the service was completed. Overall the politeness is definitely what I liked most.

I came in to get the wheel bearings replaced on my vehicle. The service was covered under the manufacturers warranty. No more roaring noises!

I had a great buying experience with this dealership

The service was great and Jason was fabulous I am good with the service I received from Jason

A really great team and service. This is my 4th Nissan - Bought the Sentra SV - Really impressive model. Happy 4th xxxxxxxx

Excellent costumer service! Completely satisfied with the purchase of my new vehicle!

On Father's day weekend I brought my car in for a basic warranty replacement. Ended up dropping over a grand on my 120,000 mile maintenance. That Sunday I was stranded on the side of the road because a basic clamp was not properly put back in place and I lost all my recently paid for transmission fluid. I placed a call to autonation and I was assured that when I could get my car back there (the next Saturday) that it would be taken care of and someone would be ready to help me. When I brought it back the following Saturday for them to re-flush my transmission and put in new fluid, I was met with questions and confused faces. No one knew I was coming nor did they know what had happened. I live 4 hours away and was in no way compensated for my lost time or money.

Excellent customer service Zach was great! Stephen and Eloy are stand up guys as well! Exceptional comfort especially when taking care of ur car

Great customer service representative. I got a recall notice concerning my passenger side air bag. My representative had me in and out in less than two hours. He did a great job.

I had an accident in my company parking garage and had a good bit of damage to my passenger side front end. Filed a claim and had the repair work done at the AutoNation collision center (they are a part of the Autonation Nissan company, but operate out of an entirely different location that the actual dealership. Anyway- they fixed the cosmetic damage but after picking it up and while on the way home, I noticed the transmission was slipping. I called the collision center while driving home and let them know that I was experiencing problems with what sounded like the transmission. The Collision center told me to bring it to the Autonation dealership for inspection. Well, within 5 min of hanging up , my car died in the middle of the road. I ended up having it towed to Autonation (the dealership- not the collision center), and called my insurance company to let them know that something was still wrong with my car. They told me to have Autonation do a transmittion tear down to find out whether the issue could be linked to the accident or something else (to determine whether my insurance would cover to fix it or not). I coordinated that with Zack- service manager at autonation Nissan, to get that done. Since that first phone call to Zack, i was kept informed and updated of every step and concern along the inspection, repair process. Insurance wouldn't cover the cost to fix the transmission repair, but Zack assured me during the process that if the insurance company didn't cover it, autonation would- with no charge to me (apparently, something was missed (or not done properly) in the origional body work/repair from my accident at the autonation collision center). True to his and Autonation's word, I did not have to pay anything out of pocket. They replaced the transmission and got me back in my car after one more week or so in the shop. So far- no issues at all the way my car drives. Although the collision center may have missed something- they did a great job with the cosmetic repair. and the Autonation service department (Zack and team) provided great customer service after the issue was discovered.

The sales person that sold me my 2015 Murano, Mohammad Tahir, provided a pleasant and supportive buying experience. He answered all of my questions and provided critical information about the vehicle and the operation of its features. If I were to rate him, I would give him and A+. I can say the same about the finance officer that assisted me in obtaining financing. Overall, AutoNation Nissan Marietta is hands down the best dealership I have ever experienced over my long driving career. +

I went in for a service and waited for my vehicle. The service was performed in a timely manner.

The facility was clean and the fact that they had a playroom made experience even better. I had a one year old with me. I believe the guy that was helping me was Alex. I tried to verify insurance for a rental, computer was moving extra slow, my insurance app had to update before i could access it, then phone died. Called to have it fax, fax wasnt coming through. During that Alex moved all 3 carseats, they were setup and ready to go. He went back geabbed my charger out my car which was parked a good wax distance. And i had to be at work. He was very mindful and helpful. Despite technology working against me, it was a great experience. Thank you

I have recently had my oil changed. I received excellent service.

The service that I received was outstanding! Jason was my service Manager and he made SURE that I was taken care of!

I always receive great customer service from our Service Rep Richard. He is always professional, courteous, and friendly. I can be assured that my visit will be pleasant, and my service will be prompt. I appreciate his knowledge and great attitude.

Very friendly and helpful. Great customer service.

Our buying experience was awesome. Relaxed, efficient, friendly and knowledgeable with the best prices and selection around. I would highly recommend this dealership to anyone.

Great to work with we lived all the way in northern South Carolina they met us half way and were very nice people!

My Apt for two recalls, tire rotation and oil change for my 2016 Altima was much shorter wait, thanks to Jason and the staff, mechanics at Auto Nation Nissan. They were very helpful and with free coffe and snacks, the time flew by. Thanks Jason for going over my services and explaining in detail...

fast and convieniet clean facillities attention to detail

Great staff. Jason was friendly and very helpful. I felt comfortable.

Always great customer service and quality work. In and out fast. This is my 4th Nissan and is an awesome vehicle.

Always a good experience! Lots of information about my car and what it needs and then great service!

Loved working with Keysha Quinn and the finance manager. Easy and painless process and everyone went out of their way to help me get out of my lease and buy a new Nissan Rogue. Would definitely send people to them. Love my new car!!

Very pleasant service Great customer service work was done on time when promised, very clean and neat atmosphere great customer service from the beginning to the end.

Adam got me in and out the time he promised Great service!!!!!!!!!!!!!!!!

Duncan was very knowledgeable and friendly. He took his time explaining everything about the car that I purchased. I was really happy with the whole process.

tried to get an appointment for an oil change on 4 - 29 , and 30 , called several times no answer, so I went on 5-1 got my oil changed without an appointment and I think I over charged

The transmission to my 2013 Nissan Altima went out and I didn't feel that I should pay $3900 for a new transmission on a 4 year old car. I decided to get a new car and my salesperson Keysha Quinn was amazing. She really took the time to figure out what the best options would be for me and got me the car that I wanted and needed. She provided awesome customer service. I would definitely recommend Auto Nissan in Marietta to any of my friends and family.

Excellence Service with Steven Velazquez . I will be please to use Auto Nation again.

I walked in thinking negatively about my chances of getting a much needed vehicle. Thought I was going to have to settle. I was surprised. Big time. Excellent service and attention by everyone we came into contact with. And I drove away with just the car I needed.

DUNCAN "Donuts" helped me when I was in a time of great need. He worked and worked to get me into a vehicle. He and all the staff here where G-Ds messengers that day! I will buy all my future vehicles here!

I purchased my Altima here 4 years ago and each experience since then has been top-notch. Every service technician has been very professional, knowledgable, and customer oriented. Always appreciate the car wash and vacuum at the end of the visit!

My customer experience was wonderful! Stephen is very personable and he always make me feel priority even though he has tons of other things going on!

My service consultant was awesome! Coming in for an oil change only I was told of other concerning issues with my car. This put a small damper in my plans but Jason was understanding and helped me out the best he could. I really appreciate his effort and kindness! My Saturday turned out to be ok after all. I will be returning because of the treatment I received from him.

Top notch professional who invest quality time with their customers. Every step of purchase was performed with the client's interest in mind. Thank you C M Patel for working extremely hard to ensure that I received the vehicle that I requested, even though you didn't have it at your local dealership. Definitely will refer my friends to this establishment. Didn't mind driving over 300 total miles for a competitive price. It was worth the drive.

Bikal was great to deal with. He went out of his way to make me comfortable and make buying a new car a great experience

We purchased our Nissan Murano at Autonation after a disasterous buying experience with another Nissan dealer in Woodstock who promised to honor TrueCar pricing and then proceeded to haggle every step of the way. The folks at Autonation had the unit we wanted, gave us a price almost $2000 lower than the other dealer (who swore they were losing money at the higher price), and had us driving away in the new car in a ingle visit. No haggling, very thorough, showed us everything possible about the new vehicle before we took ownership, and treated us with courtesy respect, and professionalism. A great team to work with.

Excellent Experience. Price was fair, inventory was available as stated, The facility is nice and the people act with integrity.

I had my car towed to this Marietta location I called the location before my car was towed. One I arrived I was advised by a service tech that they had a three day backlog. I explained I called before I had my car towed and no one told me they were backlog. He sad sorry no appointment no service. He stated he was paid commission and since I talked to a female he said maybe Stephanie could assist me. Stephanie is a 5 star employee she listened and understood my frustration 4hours later she was able to get a diagnostic on my car get me into a rental have may car repaired within 48 hours However since my $900.00 alternator repair and battery replacement the a/c in my car does not work the compressor does no engage just blows hot air. It was working before i had the car serviced. I have called the service department 4 times each time I have left a message for either Stephanie or the manager to ask if the a/c was disconnected during the repair. Feeling frustrated! I want someone to return my phone calls

Duncan was wonderful! he helped me take advantage of the manufacturer incentives in the most beneficial way. The showroom and friendliness of the staff is also an added plus.

Purchased a 2017 Pathfinder and the sales and financing experience was excellant

I am super happy with my purchase and I recommend Ducan as a sale person,he is the best,he always does a great job.Its my second car that I bought at Nissan Marietta and Ducan did a perfect job on my first one and now on my second one,thanks Ducan and thanks Nissan-Marietta(everybody there it's really nice,polite,happy...)I definelly will be back for the next one.I am in love with my new car!!!

AutoNation Marietta was great! Tahir and Duncan were a great team! Everyone at AutoNation had exceptional customer service!

Jason was awesome!!! He also made suggestions to keep car running.

OVERRALL GREAT SERVICE WITH CUSTOMER SERVICE AND REPAIRS TO CAR. COMPLETED IN A TIMELY FASHION.

Great job! I had the most concerned service Advisor Mr. Austin! I've had issues with a previous Nissan Dealer and was able to completely turn my negative experience into a positive one! I appreciate great customer service anywhere I go especially at a dealership! Thank you Mr. Austin you were awesome!

Nice attention, good communication, and the employees are very nice.

Had an awesome experience! CM Patel was awesome! He worked hard all day to get us the deal we needed! Everyone we encountered were helpful and very nice! Love my new Nissan Rogue !

Very pleased with the level of service as a customers in the service department. Also with the finance representative Daniel Feliciano

These guys are great. My first experience with this location was for my 5,000 mile service. I couldn't have asked for a better experience. Richard, Service Manager treated me as though I was their only customer. On a scale of 1-10, these guys get a 10!

Stephanie was great. I had made my appointment with Bobby, but he ended up with the day off of my service and called me to see if I would like to see someone else, and I said that would be fine. Stephanie was busy when I arrived and another guy checked me in. When it was time to pay, my total was higher than I was told by the guy that checked me in. Stephanie explained that each test was $123 and since the guy didn't tell me this before, she took one of the charges off. I can't give them five stars, because they need to make sure they explain each charge before hand, so that customers know. I will return in the future.

Excellent experience considering that I really do not like shopping for a new car. Mr. Adolf Ebile, the salesperson who sold me my 2017 Nissan Rogue SV was really outstanding. He was patient, beyond words, not "pushy" or tried to sell me something other than what I was looking for. In fact, the Rogue that I wanted, color wise and with the options I was looking for was not on the lot and so Mr. Ebile drove to another dealership to pick up the perfect vehicle. How is that for excellent service. I would also like to say that Mr. Anton Davis, the Manager, at AutoNation worked with us (my daughter and I) in terms of coming up with an affordable price for my new vehicle and offered me a fair trade in price for my old vehicle. Actually, purchasing a new vehicle can be a pleasant experience if you go to the right dealership! Way to go Auto-Nation!.

Adam was so kind and helpful. The wash and vacuum your car with every oil change....sweet deal!!!

I took my car in for a service recall. Although it took a little longer for them to complete the job, I was given a heads up by phone as well as when I arrived. My service representative Adam was great and very concerned about my time and patience. If you ever have to take your car to Auto Nation Nissan of Marietta and you want a great service rep ask for Adam.

Wow! Care and service was great! My car sounds good and looks great! Thank you! My car was vacuumed and washed! Great Service!

I love auto nation Nissan ! The stuff are very friendly and helpful .

I had a great experience from salesperson Tasia Simpson. She was very professional, courteous & friendly. She made buying my first car a great experience. Her manager went about & beyond to make sure I was happy.

We had been visiting various new car dealerships looking at what was new. This was a frustrating activity due to the interactions between us and the salespeople. We encountered overeager, pushy people until we came across CM Patel at AutoNation Nissan in Marietta, GA. Not only was he pleasant to deal with but his knowledge of his products is extensive. The facility is spacious, comfortable and clean. The entire process of buying a new car was a positive one.

I brought my altima somewhere else but wanted to come to AutoNation Nissan for service, originally went in for a diagnostic (witch I had a appointment) but then realized I didn't need one just a oil change, so when I told them I want to change what I came for it was no problem, everyone that passed as in workers were so nice, I will be back for other services THANK YOU!

The process began on line and moved very quickly to direct contact with the sales rep. All aspects of the purchase went very well.

I purchased a certified pre-owned 2014 Nissan Altima and was happy with my experience. Tahir Muhammad was my sales rep and not pushy at all and very helpful. I would return here to purchase another vehicle.

This is my fifth Nissan I've leased from AutoNation Marietta. Our salesperson is Wayne Parker. Wayne has a very reassuring demeanor and makes the decisions that must be made before deciding on the vehicle of choice, as painless as possible. We have ALWAYS been satisfied with the end result and have enjoyed several years driving a Nissan......(P.S. - This go-round, we decided on a Murano and love driving this car!)

I never leave dissatisfied! From the time I get there, they are very welcoming and the work is always done in a timely manner!

Service representative Bobby Austin is very helpful. He always smiles. It is very easy to communicate with him. Even you don't have an appointment with center, he will always make sure that you will get the service as soon as possible. He is really nice.

Have serviced my Maxima there for 2 years now and have had excellent service. Everyone has been friendly, prompt, detailed and fair! First was Eloy, now Bobby is my go-to guy!

Excellent customer service,Jason was really helpful and friendly

Wait was longer than normal, but they let me know that when I got there

I recently bought a Toyota Camry and was pretty upset that the sunroof didn't work so I scheduled an appointment and they said that my warranty couldn't cover it! So they sent me to the auto nation Toyota and they were going to charge me 300$ Are you kidding me! They didn't even care that the sunroof wasn't working before I purchased the car , so thanks auto nation Nissan this is my very first car and I feel that your sales associate shouldn't take advantage of that !

Great sales experience with CM. had to wait 2 weeks for a drive out tag due to various problems.

Jason at AutoNation Nissan was very helpful. I originally scheduled this service to get 3 recalls completed on my 2015 leased Leaf and wasn't offered a vehicle to drive and cancelled the appt because of the trouble and time to get this done. I worked with Jason D. In the service dept and he made the visit as painless as possible. Thanks!

I had a great experience at Nissan Marietta. Our sales agent, CM Patel, was great. He was very knowledgeable and patient and ended up giving us a great deal on a Nissan Rogue SL. I would highly recommend CM Patel and Nissan Marietta.

The experience i had with Keisha it was awesome she did everything in her power to make sure i was satisfied and got the car i wanted good low miles and great condition.She went above and beyond yo make sure we were satisfied when we left god is good and she's the best. I would recommend her most definitely

Great buying experience. Everyone we came in contact with, especially Jesus and Dave were very professional!

My experience with this Nissan dealership has always been positive. I have nothing but good things to say about them...

Very good experience overall. Every person we had contact with was very professional and personable. ?????

Service good. Advisor good. Need a service department person dedicated to answering phones and giving customer vehicle status reports. When this happens, I will up my rating to 5 as the service itself is excellent.

I made an appointment online for 1:30 after leaving a message with the service department. The service adviser who I scheduled my appointment was helping another customer, however, there were 2 other service advisers sitting at their stations. No one ever acknowledged me or took the time to ask if they could help. I have been going to this particular locations for many years and always received superior customer service from my 2 previous advisers who are no longer there. The only bright spot was my service adviser, Richard, who was very professional and personable. One other point is that the service manager (I believe this was his position because he had on a white shirt), came up and started talking to Richard without saying excuse me as I was checking out. Richard had the decency and common courtesy to say excuse me before continuing the short conversation with said guy.

After checking in and waiting for 2 hours, upon my inquiry on how much longer it would be, I was told from the service adviser that the service manager would have to speak with me, waiting another few minutes I was told that my vehicle could not receive fog lights as scheduled by service and I would have to get with sales on my issue. I was upset that upon scheduling my appointment and sitting for hours even after checking in, I was not told sooner.

Easy leasing experience. Salesman Mohamed Toure and David in finance took great care of me and made the transaction easy & pain free.

Noel Philadelphia @ Autonation was very polite and friendly. he Stayed after his shift ended to ensure I was taken care of. Thxs a bunch..A really nice service adviser