
It's nice not to haggle over prices. Their prices are good!
-- Misty H.
They got me in my dream vehicle. They listened to what I wanted and I felt heard.
-- Eloni T.
Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour.
-- Tom D.
Come experience for yourself why AutoNation is the leader in five-star reviews!
Reviews are valuable tools for Customers, creating online word of mouth and sharing what kind of experiences potential Customers can expect from AutoNation. We take pride in our reputation and strive not only to meet but exceed the expectations of our Customers each and every time.
It's not just about star ratings.
Our Reputation Score includes a total of nine metrics including volume, frequency, and reach that make up the full customer review picture.
Dealerships review every testimonial.
All customer reviews are sent directly to our stores and corporate leadership team daily ensuring continual improvements to the customer experience.
Real reviews, from real customers.
Reputation Scores are authentic, since they're based on customer reviews and determined independently by Reputation.com.
Recent Reviews from AutoNation Nissan Marietta
Recent Reviews from AutoNation Nissan Marietta
3
Overall I felt like services are really expensive and would prefer other places instead.
Satish
Feb 8, 2023
5
I had an appointment at 7am on a Saturday, and the service people was great.
nicklbrown
Feb 6, 2023
5
Richard Philadelphia was so great and helpful.
Pegah Kazemi
Feb 6, 2023
5
That got me in and out of a oil change in a decent time, and help me with get a part i need for my car
DeAndre Cooper
Feb 5, 2023
5
Olie made my service experience a great one!
Tara Hammonds
Feb 4, 2023
5
Duncan Guda kept me informed every step of the way, even sending pictures as my car was prepared for delivery. We had fun checking out all of the car's new features. I was never rushed and he made as much time as was needed to make sure I was comfortable with the car and the process.
Rebecca Lindstrom
Feb 4, 2023
5
Service is quick, thorough and personable. Highly recommend!
Kimberly Pennell
Feb 4, 2023
5
They replaced my battery with no issues. In addition they vacuumed my car and put air in my tires without me having to ask so I thought that was pretty nice of them.
moe holder
Feb 3, 2023
5
My experience was awesome. They kept me Update on Everything about my car . Mr. Rich Was Amazing
Netta Adams
Feb 3, 2023
5
Tire replacement on a service vehicle. Served me well didn't upsell. well appreciated.
JP Framework
Feb 3, 2023
4
Great service and friendly staff. I would give 5 stars, but when I called about getting my car serviced for a recall, I asked if I could just show up and the person said, yes. However, when I got there that weekend, someone told me I had to make an appointment. So, if they could ensure consistent communication, that would be 5-star worthy, in my opinion.
Haley Love
Feb 3, 2023
5
Everyone that I worked with-Moe, Holly, and Jackie, were all very helpful, patient and kind. I've never had such a warm experience purchasing a car. I truly would recommend this dealership to anyone that was looking to buy a car.
Keeley Nash-Jones
Feb 2, 2023
5
My experience overall was very good. The customer service advisor, Brandon Alloca was not only helpful but knowledgeable. He worked with me, did not rush me and kept in contact with me as much as possible. Aside from Brandon, everyone else I came in contact with, such as Ms. Holly in finance, was very friendly and personable. I can't think everyone enough for their service and just working with me through everything. This location is awesome and I will definitely be back!
Brittney Bissant
Feb 2, 2023
5
I came in with an immediate issue on my Pathfinder and Rich was able to get me in and accurately get a diagnosis of the issue. He was thorough on his explanation of the problem and of the pricing.
ctiger08
Feb 2, 2023
2
The service was good but the service advisor Brandon was terrible my husband went to get my car serviced and told me about his experience with Brandon and he said he will go to a different service advisor next time very dissatisfied with Brandon’s work!
Susi Kallenski
Jan 31, 2023
5
I enjoy going here to get my Nissan serviced; the service is always great and on point. I love that they wash my car after my service and vaccuum the inside unlike other dealers. I‘ve had 3 Nissan’s so far and I love them as a car; they’re affordable with great quality. AutoNation is always great to me, the service advisors are great especially Olie. He has really good customer service and is very informative when it comes to explaining anything regarding the vehicle. I don’t go anywhere else for service or car buying.
Madaisha Willis
Jan 30, 2023
5
The call center was very helpful and extraordinary people need more associates like her to God be the glory
Casey Cameron
Jan 30, 2023
4
My associate was Rich and he was awesome. Let me know which recommendation were necessary and which were optional. Explained "necessary" services well. I did not feel pressured to purchase anything I didn't feel was needed. My only complaint is that the service techs left fingerprints and smudges on the light interior of my car. This has happened before so clearly this location needs to educate it's staff on preventing this issue or cleaning up after service is complete. Otherwise very satisfied.
T L
Jan 29, 2023
5
My service advisor Rich was spectacular. He kept me informed of all the service recommendations.
Darrell Mccain
Jan 29, 2023
5
My experience was excellent and Branden demonstrates excellent customer service!! Thank
Sherry Turner
Jan 28, 2023
5
Mohammed has a great customer service . Thanks for all his help .
Virginia Vanessa VIENA PINEDO
Jan 27, 2023
4
I had a great experience at this dealership. I was in and out in a few hours and I purchased a 2022 Nissan Versa. Staff was very friendly which passed the time. My only qualm was my credit got shotgunned.
Darryl King
Jan 27, 2023
5
The overall experience was great. We worked together. Great team work. I recommend this place to anyone who is looking for a car. This should be your first and only choice. You don't need to go anywhere else. You will not be deceived. You can trust their honesty. I'm glad I made the right choice.
Denitris Harris
Jan 27, 2023
5
My service advisor was Ryan! He answered all my questions and thoroughly explained the repairs that I needed. Request him as your service advisor!
Kimberly Robinson
Jan 26, 2023
5
It is the best car dealer.
Rene Lopez
Jan 25, 2023
5
I enjoyed my experience and had no issues receiving my regular service.
Justin Squires
Jan 25, 2023
5
Great workers , very clean space and great products
Diego Tillmann
Jan 25, 2023
5
Olie was very helpful and went above and beyond to get my car repaired
Ashley Yarborough
Jan 25, 2023
5
Great staff!!
Andreal Cooper
Jan 25, 2023
5
The first service for oil change and multi point inspection was really fast.
Renelopez125
Jan 25, 2023
5
Great service and friendly staff!
Byron Wright
Jan 24, 2023
5
Definitely would recommend..awesome staff‼️
Britney Williams
Jan 24, 2023
5
Great customer service and friendly staff.
Andreal Cooper
Jan 24, 2023
5
Philadelphia was so professional and took great care of my car. I appreciate everything he did for the service.
Malachi-Chaim Robinson
Jan 24, 2023
5
Great Service
Corey Brown
Jan 23, 2023
5
This car dealership is hands down the best car dealership experience I have ever had. Most people dread going to a dealership as everyone knows it can take forever, well not at AutoNation Nissan Marietta! This dealership is fast and efficient. The team here is outstanding they pay attention to all your wants and needs. Plus they go above and beyond to make sure you leave satisfied!!!!!! Trust me you won’t be disappointed
Tiffany Madden
Jan 19, 2023
1
I pay for a diagnostic and they charge me $250 but they know nothing about the problem of my car and want more $350 to tell me what is the problem ☹️
Jairo Martinez
Jan 19, 2023
1
If I could leave zero stars I would! This dealership has the worst customer service I've ever experienced. BUYERS BEWARE!!! It has been 3 months and I still have not received my license plate and all I get is excuses and apologize and that is after having had to resign my lease agreement 3 times!! I have to chase people for replies, because they don't respond to voice messages, texts, or emails. The amount of time I have wasted on this is ridiculous!!! Go somewhere else! Trust me!
Irene Feigin
Jan 19, 2023
5
No complaints...courteous and thoroughl
Christopher Chandler
Jan 19, 2023
5
Received great service as I am a repeat customer and enjoy bringing my car in for service
Dondra4040
Jan 19, 2023
1
My experience with this dealership was awful! Took my car in for diagnostic for squeaking noise and oil change. I told Olie I think it's my belts. He called me back and told me I needed new tires and nothing was wrong with my car they took it for a test drive and the squeaking noise was rust and I may need some parts replaced later. I paid for all 4 tires and a diagnostic fee. I got a flat one week later took my car back to get that tire fixed and they hit me with I need my belts replaced and new brakes. I'm beyond pissed! That's exactly why I took it in and paid a diagnostic fee for nothing! I hate dealership preying on people for money when they come for a service. I called back and told them my situation and the young lady said she will let the service team know and the manager and NOBODY has called me back! I'm not going back and neither should anyone else beware go somewhere else!
Disappointed
Jan 18, 2023
1
My experience with this dealership was awful! Took my car in for diagnostic for squeaking noise and oil change. I told Olie I think it's my belts. He called me back and told me I needed new tires and nothing was wrong with my car they took it for a test drive and the squeaking noise was rust and I may need some parts replaced later. I paid for all 4 tires and a diagnostic fee. I got a flat one week later took my car back to get that tire fixed and they hit me with I need my belts replaced and new brakes. I'm beyond pissed! That's exactly why I took it in and paid a diagnostic fee for nothing! I hate dealership preying on people for money when they come for a service. I called back and told them my situation and the young lady said she will let the service team know and the manager and NOBODY has called me back! I'm not going back and neither should anyone else beware go somewhere else!
Brandy D
Jan 18, 2023
5
Rich, my service writer, an amazing guy, Thx rich
Gary Smart
Jan 17, 2023
5
He was friendly and very helpful. Once I got there and he met me and handled everything. He kept me inform with what they were doing with my car via text and made recommendations as well of things that needs addressing.
Wren Daniels
Jan 17, 2023
5
Ole was very excellent in a knowledgeable he let me know every step that was going on with my car.
Fransisca Myrick
Jan 17, 2023
5
Jonathan was extremely helpful and it was a great experience.
Greg Bryant
Jan 16, 2023
5
Great
Debra Walker
Jan 16, 2023
5
Had a very good experience at AutoNation Nissan, Marietta. The staff were very professional and stayed back after the working hours to complete our transaction formalities. Special thanks to Jaime who is just awesome!!
Bindu
Jan 16, 2023
5
Great Got the job done fast
Yung Ty
Jan 14, 2023
5
I dropped in( without an appointment) to have my under car protection(?) checked out ( which was coming down) . I requested an oil change. I was told it would take a couple of hours. I went ot eat across the street , and when I got back, it was completed. Less than an hour.
Ricky Gallman
Jan 14, 2023
5
I had a great experience. Did everything that was needed I will be back
George Fields
Jan 11, 2023
5
Dealership exceeded my expectations in every way. I highly recommend them to anybody in the market for a new or pre-owned vehicle. You won't be disappointed!!
Ronnie Watkins
Jan 11, 2023
5
Rich and his team were awesome! He kept in contact and responded quickly! I would definitely recommend this dealership for repairs!
Courtney Streng
Jan 11, 2023
5
I brought my Rogue for routine service and the service was great. I will continue to have my service done there.
Sylvie Lee
Jan 10, 2023
5
Rich and his team were awesome! He kept in contact with me and responded very quickly! I knew my vehicle was in good hands! Would definitely recommend this dealership for repairs!
Ryan Streng
Jan 10, 2023
5
I was very pleased with the service I received, Mr Olay was awesome. If I have any issues with my car again, I will definitely bring it back to AutoNation Nissan Thank you 😊
7469babygirl
Jan 10, 2023
5
I went to this dealership looking for a used car to use for my business, and was pleasantly surprised by the level of service!
Jasmine Blackwell
Jan 10, 2023
5
This department was great, the best customer service I have had in a long time! Keep up the GREAT work! Dreal was AMAZING
Aletria Cassidy
Jan 10, 2023
5
Service is no one’s favorite activity BUT with the expert staff in their department it atleast is easy and quick! Will be back!
Michael Brim
Jan 9, 2023
5
It was amazing! The service was great and Richard Philadelphia was the BEST!!!! Keep him! He has such a vibrant spirit!
Keisha King
Jan 8, 2023
5
My long searching has finished with this dealer. The sales manager was extremely responsive.
Vitalii
Jan 8, 2023
4
Good service
Kindra Singletary
Jan 7, 2023
5
My visit to this dealership was amazing. I traveled from North Carolina to purchase a vehicle. My salesperson Mark was great and took time to explain every detail on my vehicle. I would recommend this dealership to my friends and family.
Mark
Jan 7, 2023
5
The wait time was reasonable and advisory from Noel Richard Phila.. was very professional and useful.
Errol Needham
Jan 7, 2023
5
I visited the service department and experienced great service! I will definitely be returning again! Thank you so much
Tate
Jan 6, 2023
5
My visit at this dealership was amazing. I traveled from North Carolina to purchase a vehicle. My salesperson Mark was great and he took the time to explain every detail on my vehicle. I will recommend this dealership to my friends and family.
Shanekia Terry
Jan 6, 2023
5
Service was excellent. I was treated with the upmost respect and felt my comfort, updates on my service and time were important to the Mr. Philadelphia. Thank you
Dht67ro
Jan 6, 2023
2
Bad experience because my service person was not there. They were supposed to rotate my tires and they did not and they put it on the paper it took them four days to call me back and let me know that they will rotate them for free
Shannon Mercer
Jan 5, 2023
5
Great staff
Matt Seal
Jan 5, 2023
5
It was a seemless professional experience.
Baheim Og
Jan 5, 2023
5
Oldie was great- kept me informed during every step of the process.
Yolanda Mincy
Jan 4, 2023
2
Disappointed
Flavio Arkanjo
Jan 4, 2023
1
No complementary ride share was offered to me which was offered in all previous dealerships or service centers. Once asked for at what time the oil change will be done during the dropping off time at 7:20 am, service desk could not give any specific time but only told it’ll be done in 2 hour may be. So had to get back home using lyft. Once back home around 7:50 am I was called and told the service or oil change is complete. Again had to go back using Lyft to pick the car up where lift charged me around $32. This is totally useless service. Will never get back to this service center.
Apurba Mondal
Jan 4, 2023
5
This dealership exceeded my expectations. Lachelle and Holly were wonderful to work with and I'll definitely be back!
Ronnie Watkins
Jan 4, 2023
5
AutoNation Nissan Marietta has been wonderful to me. Rich is my favorite, so kind, helpful and honest. I will be back!
Erin Fritts
Jan 4, 2023
1
Very disappointed in having to wait 2 1/2 hours for an oil change and tire rotation. After being told that everything else in the multi-point inspection checked out, and receiving an email agreeing with that assessment, I received a phone call that said the brakes needed servicing. Very unorganized and haphazard handling of what should have been a routine service.
William
Jan 4, 2023
5
Rich is so kind and helpful! This is an honest place.
Erin Fritts
Jan 4, 2023
1
I had a 1030am appointment scheduled for an oil change. I got there at 1040 am and didn't get my car back until 4pm. I still can't believe I sat there and waited for over 6 hours. Next time I'm going to car spa for my service needs. At least they wash and vacuum my car and waited no longer than a hour at the most.
que hen
Jan 3, 2023
5
The experience with Autonation was excellent. I will definitely return and also refer family/ friends. Andrea Cooper had the most pleasant and upstanding customer service that I have received in awhile. The staff was great and everyone was very helpful. Thanks again. 😊
Sasha Evans
Jan 3, 2023
5
I enjoyed my time there at AutoNation they helped me find my dream car. I would recommend it to anyone looking for a car.
Morgan Lewis
Jan 3, 2023
5
Very attentive very time efficient Excellent Customer service!!
Kay Morrow
Jan 3, 2023
5
I love my experience! The service was amazing, I felt very comfortable and at ease. I will definitely be back!
Jessica Garrison
Jan 3, 2023
1
The buying process started out amazing until we had to return to the dealership to resign our paperwork. We had to return and sign papers 9 TIMES!!! Everytime we were called to resign, they tried to change the figures on the contract. Finally after a month and a half they figured it out! My mistake was recommending a friend to the dealership. She is a single mother that paid for all the "extra warranties" just in case. She had a claim to replace a tire on the vehicle and they gave her the run around for 2 weeks before she could get it replaced! Also, since I referred her the dealership is supposed to pay me a referral fee; it's been 3 months and they keep telling me the check is in the mail. Now they won't even answer me!!! Absolutely horrible dealership!!!
Gary Lee Kim
Jan 3, 2023
5
Loved working with Jonathan and Jackie! Super quick process! No hassle!
Bonnie Willis
Jan 3, 2023
5
El Sr. Jaime fue muy amable.
Ana julia Garcia Millán
Jan 3, 2023
1
Schedule an appointment for confirm a service was rendered adequately. Given I am not car mechanic savvy, it would be in the best interest of the employees to not blatantly disregard a customer’s concerns by stating “ she could have hit a pothole for all the hell we know ” to a fellow employee in a loud and condescending tone. I definitely will not continue any future services from this location.
Morgan Moore
Jan 2, 2023
5
Mr. Richard is always professional and polite! He treats my car like it’s his own! I respect that and appreciate that! Phenomenal customer service!!!!
Kae Scott
Jan 2, 2023
5
Service is the best Richard knows what he doing
Faith Smith
Jan 2, 2023
5
Olie was helpful and professional
marpatbru
Jan 2, 2023
3
Good experience. I could have given an excellent review if the following was done or true: 1. Loaner car offered. Or same day service was completed. I only have one car and it's hard to find someone to help 2. Car washed and vacuum as a courtesy. This use to be done but I guess dealerships did away with it 3. Dealership service and parts prices was more affordable.
Lynn Roberts
Jan 1, 2023
5
I came in to get my back door latch fixed and the work was done in a few hours. Once I got home my truck would not start so I called the advisor Mr. Huffman, and he got me in on Saturday at 7:30 AM. The diagnostic was a failed battery. Work was completed sooner than I anticipated. Thanks to the team in service for getting these problems fixed .. happy new year To Mr. Huffman and the manager Ryan
David Castillo
Dec 31, 2022
5
Great service....
Tarena Nkemakolam
Dec 30, 2022
1
I will never ever ever return here for Service again. The above statement was just a shortened version of my horrible experience with AutoNation Nissan and the incompetence of my service advisor Richard Philadelphia. Poor communication or the lack of was my major complaint.
Renee Mack
Dec 30, 2022
5
I was looking to get a few things I thought was needed but it turned out I needed more. I was able to get what I needed first and I was given the time to consider. I will definitely be back to finish out my repairs.
Enerchi Touch
Dec 30, 2022
5
Efficiency at its best. Rich Huffman was great.
Alex Alam
Dec 30, 2022
5
Everyone we encountered worked hard to make our Christmas car surprise for our mother a reality, especially our salesperson Lashelle. I would definitely recommend to anyone who is looking to purchase, thet went above and beyond to make it happen.
Shaunette Young-Adams
Dec 30, 2022
5
Thank you so much Olie S at Marietta AutoNation, for your kindness, professionalism and great customer service skills. You made my experience pleasant and kept me updated while my car was being service. Thanks again!
Denise Hughes
Dec 29, 2022
5
The customer service was amazing and workers are very kind. Great speedy services provided
Brittany Justice
Dec 29, 2022
5
Outstanding experience with AutoNation Nissan Marietta. The entire staff went above and beyond to make our auto purchase surprise for our mother a reality, especially Lashelle. Would definitely recommend.
Shaunette Young
Dec 27, 2022
5
Staff was friendly
Pleshettea Wyatt
Dec 26, 2022
5
Quede muy satisfecha con la atención del señor Jaime...resolvió todas mis dudas y me dio mucha confianza..honestamente tuve mala experiencia antes en otro consecionario...ahora con toda seguridad recomiendo AUTONATION NISSAN
Lily Fernández
Dec 26, 2022
5
I have been a customer for 5 years now. I have purchased two brand new SUV’S from Nissan of Marietta. The entire dealership has Excellent Customer Service!!
Keisha Gober
Dec 26, 2022
5
The sales lady, Lachelle, was very helpful in finding the right vehicle for us.
Colin Campbell
Dec 26, 2022
5
Auto Nation Nissan is always thorough and reliable.
lisa cabrera
Dec 23, 2022
5
Recent experience was much better than in the past. Rich Huffman made sure all my questions were answered with patience and professionalism!
R Young
Dec 23, 2022
5
Service staff was very pleasant and patient with me. He explained that the tech would reach out to me via text msg
Trisha S
Dec 22, 2022
3
Update: Had a conversation with Al, and he helped me understand the process. Still a bummer that the offer was lower, but that’s the chance you take when you don’t take an initial offer. Original Recently sold my car back to this dealership. Be mindful if you are looking to do this. It’s a very subjective process and their offers depend on who does the appraisal. Went in to get an appraisal and came back not even 2 weeks later to sell with about 200 miles more and their appraisal offer dropped by $1000. I received the sales guy spiel about how markets change and the value of my car had dropped. One day later I see the car I sold them listed for $9,000 more than I sold it to them for. So much for a decrease in market demand, right?? He was sure to remind me I wasn’t obligated to sell (which I was well aware of), but at that point I’d already received my new vehicle from another dealership, and didn’t feel like trying to find a new buyer at the 11th hour. So if you’re looking to sell, it could work in your favor if you catch the right person on the right day. The other thing that felt shady was that they tried to tell me the number the offered me was different, as though I wouldn’t remember what it was. They even went as far as to show me a printed copy of the “original” offer. When I showed them a picture that I’d taken of the actual offer you could hear crickets.
Gerry Redfern
Dec 22, 2022
5
My experience couldn’t have been better. Mohammed, Sedrick, and Jackie were truly amazing. I will tell all of my friends and family that are in the market for a vehicle that AutoNation Nissan Marietta and this team is where they need to visit.
Tony Thorpe
Dec 20, 2022
5
I recently purchased a vehicle for my son from AutoNation Nissan and I have to say that they exceeded my expectations.....by far! We were in and out in no time. We will definitely work with AutoNation Nissan when we are ready to purchase another vehicle.
Jamie Peters
Dec 20, 2022
5
Richard is the best! He got me in and out with great customer service. I definitely recommend this dealership.
Erin Dixon
Dec 20, 2022
5
This company has great customer service. The way they detail the car is awesome, no complaints.
Jevonal Cooper
Dec 19, 2022
5
I love Olie ! Yesssssssss Bring It!!!! Nissan Family
Chantia Robinson
Dec 17, 2022
5
I had a very pleasant and easy go time at Nissan, I was only there for about an hour. There were people ahead of me and my repairs rep Mr. Richard ie very nice and very informative.
Garnetta Johnson
Dec 17, 2022
5
Amazing dealership! Staff was friendly and knowledgeable. I went in to look at a Nissan pathfinder and immediately was impressed with the quality of customer service. No pressure at all. Will definitely purchase from here.
Mike8u8 uo uo Fadel
Dec 15, 2022
1
So my significant other and child have gone missing and the key to the vehicle we drive was with them at the time of their disappearance. They refuse to remake a key for me and they are telling me we absolutely need to be there to have one made. When I asked for the courtesy of me not being there as I only have the one vehicle which is currently on the lot the declined to help even though I'm telling them how desperate I am to find my missing family as well. So let it be known in life or death situations Marietta Nissan doesn't care. And here is my wife's missing persons report number 22098285
Bryan Smothers
Dec 15, 2022
5
Convenience of location is what brought me to this car dealership in the first place, but the level of professionalism and transparency is what won me over. My entire process was customer focused, engaged and transparent from start to finish. This was the best car buying experience I've ever had.
crystal fowlerroo
Dec 14, 2022
5
I can always count on Jackie to find me a deal on a great car! He has helped me and my family for the past 3-4 years! AutoNation is amazing!
Kanige Brooks
Dec 13, 2022
5
My entire experience with this dealership was amazing! Everyone I talked to was very knowledgeable and made me very comfortable about my purchase. The service manager and GM went out their way to make sure my experience was A1. Thank you again.... I will be doing business with this dealership again.
Britney Williams
Dec 13, 2022
5
You and your team are very professional, family oriented, and persistent making sure your customers are completely satisfied. Was able to walk away with a new 2022 Nissan Sentra with challenged credit in the rebuilding stages. The team worked tirelessly to get me financed and I could not be more happy.
Elisa Denise Walker
Dec 9, 2022
5
good soup
Jaz Archer
Dec 7, 2022
2
I called several times for an update no one returned my call I ended up driving 40 miles to find out the service advisor was not there a simple return call could have told me that . And save my time
Gabriel Gordon
Dec 7, 2022
4
The General Manger Al reached out to me to make things right when it came to my complaint. I thought it was a very noble thing to do and it was greatly appreciated! Today alot of companies don't pride themselves on customer service, just profits, its great to see that one still does.
Leon Knight
Dec 6, 2022
5
Olie was amazing and ensured me of all the updates that was preformed and what’s next to come. Thank you the guys had my had my car in and out in no time.
Ashley Parks
Dec 6, 2022
5
When I first arrived at the dealership I was greeted and welcomed. Every Nissan associate was extremely kind and helpful with me. A particular Nissan associate Mickey Turner went above and beyond with his attention and service for me. I was very appreciative of his service and time! After my first visit going to this Nissan dealership, I had to go back again recently. When I arrived I was greeted and taken care of immediately. I had the pleasure of working with Ryan Elias and he was very professional and thorough with me and what my vehicle needed. Yet again, I was very appreciative of the level of attentiveness the associates give their customers and will be back again!
Jazmin Taylor
Dec 5, 2022
5
Jaime was incredible! Very honest and straight shooting.
Sam Spafford
Dec 1, 2022
5
Brandon was amazing to work with! He kept me informed on the status of my vehicle. We were so happy with how efficient the service area was. Very appreciative!
Mia Higgins
Dec 1, 2022
5
I am very pleased with the service my truck received. It runs so much better now & the new tires handle beautifully. The detail work on the truck was perfect. I really appreciate the attention to detail (pun not intended) the person gave it. Everything about the truck was as pristine as the day we purchased it 3 yrs ago. I'll definitely be using this service department for all my future truck maintenance.
Joanna Pelphrey (StarBurst)
Dec 1, 2022
5
I was well taken care of by Philadelphia. He is great! Give this man a raise! Simply splendid!
Chris Modz
Dec 1, 2022
5
Tim Jerram here. Loved our experience with AutoNation Marietta. The sales team and staff do seem to genuinely care. I'm used to dealers who just care about money. These guys stayed open two hours after close the day before Thanksgiving to get my family into a new car. Will be buying with them again!
Amy Abess
Dec 1, 2022
5
love these guys. they treat you like family. will be buying from them again for our next car!
Tim Jerram
Dec 1, 2022
4
Customer service was very good. Everything went OK.
Meriam Duncan
Nov 30, 2022
5
I've been taking my vehicle here for about a 1 yr 6 months. I am fully satisified with their communication thru text with my advisor. I am updated during the requested service as well asking permission prior to taking care of any new service areas.
Gwena Thomas
Nov 29, 2022
5
very prompt
bobby banks
Nov 28, 2022
5
Great customer service.
Christopher Ifebhor
Nov 28, 2022
5
My experience with AutoNation Nissan Marietta has been nothing less than phenomenal. I really enjoyed the service and experience I received while working with Ryan Elias. He kept me informed with what I needed to fix on my car and to know that there are dealers out there that still care about the customer is great. I was in and out at no time. Thank you to the AutoNation Nissan Marietta Team.
Aisha Bowen-John
Nov 28, 2022
1
They tried to overcharge customers on every corner, bewared! Brought my vehicle in for diagnostic of the oil pressure drop when engine runs idle. I got my sparkplugs and 3 coils replaced for $1315.50. After 2 months the same problem came back, so I brought my vehicle back for re-diagnostic. Brandon said that I will be charged for diagnostic if the problem is not the parts that they replaced. I asked him to rediagnose to see whether or not the parts they replaced were defective. He said that in order to do that he must run the diagnostic again, and of course I will be charged for re-diagnostic. Okay fine, I disagreed with that and took my vehicle back. I rather get rid if my vehicles than sinking deeper into this trap.
Huyen Linh Ho
Nov 28, 2022
5
Great experience and amazing sales staff.
Timothy Jerram
Nov 26, 2022
1
I do not recommend this dealership, do not be lured in by a good deal with these folks. The service and sales team are not on your side! I purchased a car from them and a week later Check Engine light came on, turns out the Service Team put on an AWD hub instead of a FWD hub on my car. They took advantage of a young woman and I want you to know no to trust this company!
Kaela Roantree
Nov 26, 2022
5
I always have a great experience.
Barbara Pelcak
Nov 26, 2022
1
Now, I know why I go to the Lithia Springs location. Customer service at this location is trash. I went in for just a oil change, my appointment was at 8 my car set for also 30 minutes before they moved it to the bay. I watched through the window and the guy that serviced my vehicle walked around talking for 2 hours. Once it was done, no one came and git me I had to ask to be checked out. Never again, dam near 4 hours for a oil change. I hate I even purchased my vehicle from AutoNation! The service is Marietta is trash!!
WHY WHY
Nov 24, 2022
5
Great staff, friendly and very caring. I was able to purchase a car, they help me turn in my rental and drive my new car home within a couple of hours.
Thomas Carra
Nov 24, 2022
5
Renew warranty, took care of the bill
Sheila Leggett
Nov 23, 2022
5
Nice and smooth buying process, everything as discussed. Upon buying the car I've got the exhaustive information about its features and particularities, and Duncan who worked with me made sure that I was familiar with everything before I left the lot :).
Pavel Reshetnik
Nov 23, 2022
5
Great service and friendly staff. I was pleasantly surprised.that I was in and out so quickly.
My Inside Out Lifstyle
Nov 21, 2022
5
In and out no long wait time at all. Rich was very helpful
Donyel Williams
Nov 21, 2022
5
Awesome service. Great place.
Amit Ofek
Nov 21, 2022
5
Ollie was such a great help
Christian Robinson
Nov 20, 2022
5
Michelle in sales is very nice.
Maria Malabanan
Nov 19, 2022
5
I always have the best experience at this dealership
Jo Young
Nov 19, 2022
1
I had my car serviced on 11/9 Oil change tire rotation Of course they do their inspection I was told I needed brakes all around. I wasn’t paying more than my car note to get just my front brakes done. So I went to a shop I been going to for years come to find out I didn’t need brakes and they rotated my tires wrong. My tires have a rotation arrows the driver side tire was on the passenger side.
Kachina Carr
Nov 18, 2022
5
I always and will always continue coming back here. Great service and honest with the guest need in mind. Cant say enough of this location and the same guy that takes care of us each time!
Erick Hernandez
Nov 17, 2022
5
I drive from Jonesboro to Marietta to get my car serviced. It’s the best place for me.
Jo Young
Nov 17, 2022
5
Super smooth in and out with Rich. He’s the best!
Allen Spiva
Nov 15, 2022
5
Had a wonderful stress free car buying experience with these folks! Michelle and Holly were so nice and made everything go super smooth. Plus they didn’t try to drain my pockets and add on a bunch of unnecessary fees. Will definitely be coming back for future purchases!
capri howard
Nov 13, 2022
5
The customer service is great. Everybody is so generous. Best place to buy a car. They will work with you. Trust me.
Marshall Haitian
Nov 10, 2022
5
My car is still not fixed. 11/7/2022. I read through the contract last night and found out that the car lot that sold me the car was lying to me about the time on the contract. They said it was good from day one. Not true. The contract states it doesn't take affect until 30 days from the date of purchase AND 1000 miles. I will probably not even get to use the warranty and am thinking about cutting my loses and getting what I can back on the contract. Now I understand why they were calling everything wrong as pre-existing. Sorry Rich, my fault.
Jill Kerns
Nov 7, 2022
5
Richard and staff were very helpful and friendly.
Marcia Parsley
Nov 6, 2022
1
Got a certified and guaranteed quote online from Auto Nation to sell my truck to one of their dealers. Went to Auto Nation Nissan to sell them my truck after receiving an email and a call from their sales person. After wasting 1 hour of waiting I was told by their GM Cedrick that he could only give me a lower price than the certified quote due to how much I paid for my truck. Since when do they concern about what I paid for my truck which is a non-Nissan truck? The Certificate doesn't say anything about the price being adjusted based on what I paid for the truck. It has nothing to do with my selling the truck to them. This is a classic deceptive marketing and bait and switch. Thanks for wasting my 1 hour just to low ball me and not honoring the certified online quote. This is a scam/sham and I will follow up with the Attorney General office.
KD T
Nov 5, 2022
1
I purchased a vehicle here in September. In October , more than 3 weeks later , I had to contact various people (sales , management) in order to request finance to submit a funding request to my bank ( I had a loan approved and just needed to be dispersed but they just wouldn’t fill out the paperwork). I finally got it taken care of by telling the lady who texts and calls constantly after you buy- she’s requesting a survey fill out .. by requesting I mean she’s trying to BRIBE you with oil changes to give them 10/10 survey reviews (I’m guessing they get bonuses ) . Either way , she got through them and it got submitted. Fast forward to end of October , I notice my temporary tag is expiring . I make multiple attempts to contact someone -honestly at this point anyone to figure out what’s happening as I HAVE PAID TAG TITTLE AND TAXES TO HAVE MY TAG SENT BY MAIL (we are active duty military stationed in Georgia but permanent residents of Florida). After many days and frustrations I’m left with an expired tag , an inability to pick a tag at DMV and just a big o’ “it’s not our responsibility “ from Sedrick the sales manager and cynthia (the one handling the tag ). I do not recommend nor would I ever buy another car at autonation in general
Ana Simmons
Nov 5, 2022
5
Had my 2014 Acura RLX serviced here and the staff/service was exceptional. They were able to fit me in when I just drove up and got me in and out in a short amount of time.
Meesh 352
Nov 4, 2022
5
Great service got up front service and had a great service advisor!!!
Erica Clancy
Nov 3, 2022
1
Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was a hustler from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.
Ken Kulczyski
Nov 2, 2022
1
They keep emailing and texting for a review so here it is. Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was a hustler from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.
Ken Kulczyski
Nov 2, 2022
1
Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was [non-permissible content removed] from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.
Ken K
Nov 2, 2022
1
Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was a hustler from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.
Ken K
Nov 2, 2022
5
Richard was superb.
David Aferiat
Nov 1, 2022
5
They’re always super nice here. Even if I have to wait they are good about letting you know before hand about how long it’ll take
Georwana Jefferson
Oct 31, 2022
5
lovely , the only nissan branch in georgia which knows how to take care of the busines . i would have give 8 stars if i could
mo kia
Oct 30, 2022
5
Our service writer, Rich, is the best. Great communicator, gets the job done and delivers before anticipated. Best service experience in years.
Denise Richerson
Oct 29, 2022
1
I took my new 2022 Nissan Frontier in because the sensor lights kept coming on to indicate i had been in a crash. I had not been in a crash. They said they could not duplicate the issue. The lights came back on several days after i got it back. I called my service advisor and he said to drive to the dealership while the lights were on. This was on a Saturday. By Wednesday, he did not return my calls and I finally went by the dealership and they said that it had not even been looked at. After consulting Nissan Corp to complain about the dealership, I took the truck to Southerlin Nissan and the lights were not on and the service advisor explained that he did not need to duplicate the problem because the computer would let him know that the sensor lights had been on. He also said that there is a bulletin about the problem and that the other dealership should have known that. Long story short, Autonation Nissan SUCKS! the truck is fixed and as of yet, no problems.
Connie Erb
Oct 26, 2022
5
Very fast! Thank you Ryan for the excellent service!
Kelly Hendricks
Oct 25, 2022
3
My experience at this particular location was just okay. I was kind of forgot about. I had to wait for almost 5 hours for my rotors and brakes to be changed even though I had an 10:30am appointment, wasn't late, and was told it will only be about 1 1/2- 2 hrs. I did receive a 10% discount due to the mishap but other than that everyone was friendly and welcoming.
Dionn Rogers
Oct 25, 2022
5
They completed the work within the time period that they promised. The representative was great and scheduled my next appointment for a recall service for the next week.
Nathan Bullock
Oct 23, 2022
1
They had the car I wanted
Marcus Kent
Oct 23, 2022
5
Richard went above and beyond with our Nissan Leaf electric power problem. He was very cooperative and ensured we were kept updated on the status.
Raghava K
Oct 20, 2022
1
Had a scheduled service appointment at 11am on a Saturday via COSTCO’s auto program (they referred me to this dealership). I walk in and Rich Huffman refused to acknowledge me. I stood in front of him for several minutes while he bashed the dealership, saying most people who have appts won’t even be seen and there was nothing that could be done about it. He went on to say, the service reps couldn’t work any faster than they were. I literally stood in front of him and another female service rep (young, african American woman) and neither of them asked if they could help me. What a TERRIBLE first impression. I finally saw Brandon walk in, and asked him if he could check me in for my appt. Brandon was great. He is the ONLY professional and courteous person in their service dept. He checked in with me several times through out the day and happily greeted me upon returning. It’s unbelievable how his co-workers behaved. I hope management sees this and takes action. I also hope they acknowledge Brandon for his excellent service. I would only come back if Brandon was there to assist me. Thank you, Brandon!
Nina Brown
Oct 18, 2022
1
Had a scheduled service appointment at 11am on a Saturday via COSTCO’s auto program (they referred me to this dealership). I walk in and Rich Huffman refused to acknowledge me. I stood in front of him for several minutes while he bashed the dealership, saying most people who have appts won’t even be seen and there was nothing that could be done about it. He went on to say, the service reps couldn’t work any faster than they were. I literally stood in front of him and another female service rep (young, african American woman) and neither of them asked if they could help me. What a TERRIBLE first impression. I finally saw Brandon walk in, and asked him if he could check me in for my appt. Brandon was great. He is the ONLY professional and courteous person in their service dept. He checked in with me several times through out the day and happily greeted me upon returning. It’s unbelievable how his co-workers behaved. I hope management sees this and takes action. I also hope they acknowledge Brandon for his excellent service. I would only come back if Brandon was there to assist me. Thank you, Brandon!
Nina Brown
Oct 18, 2022
5
My 1st service experience was great. Brandon was professional and polite. My car was ready faster than time quoted which was awesome because I waited rather than dropping off. Keep up the great work guys!
Malika Cox
Oct 15, 2022
5
Very friendly and willing to go the extra steps to make sure we knew all about the car and dealership
Russell Smith
Oct 14, 2022
5
Richard is always friendly, keep you inform on how they are doing with your car. He make sure that everything is ok before you leave, and thank you for coming to Nissan.
Felicia Wells
Oct 14, 2022
5
I’m a first time buyer and just received my first vehicle with autonation Marietta two days ago. I had the pleasure of working with Ms. Natahne Ashley who was the most sweetest and personable car sales person I’ve had the satisfaction of working with! She went above and beyond the call of service and made me feel comfortable to make educated decisions and gave me breathing room to do so. If she didn’t know the answer to my question, she had no problem getting up and asking a superior so I could have the most information available to me as possible. I thoroughly enjoyed my experience here and would recommend this location to others who are also wary about their first time buying experience just like I was! The entire team including the Finance Manager Mr. Jackson will absolutely take care of you and make sure you have everything you need! Service department was hospitable and polite as well and answered all of my questions in a timely manner. I came to this location with doubt and nervousness and rolled into the sunset with my very cute 2020 ford ecosport.
Deja Gibbs
Oct 14, 2022
5
Mr. Richard Philadelphia went above & beyond to make sure my car was fixed
Asia Wilson
Oct 14, 2022
1
I bought a truck that was available a nice truck but, No, no, no... That was good but, I gotta mention: That after I paid off my Truck Dodge Company; sent a brochure telling that my air bags due to factory failure but, can be replace at any Dodge Dealership so, I when to have that done but, I don't know what happened all the sudden the kill switch was making my truck not tranck-on even with having my own key...sometimes it cranked an hour later then after whole night; I didn't know what to do then cranked, one day couldn't crank anymore so I called a wrecker a took it to Dodge Mall of Georgia, that's where they had replace the air bags at the begining of the problem...I paid over $400.00 to clean the fuel injector but, I was told by the cust service they were going to replace fuel injector??? Then when I took it for the kill switch reason, I couldn't cranked anymore. They charged $900.00 to replace the kill switch I didn't know they had a kill switch in my truck; but I gotta mention that I finish paying for in November and never missed a payment so it stated No to crank in February next year. I don't if they do that to sell you another truck or. what? Because customer service gentelmen told that I should have a new truck that it was good to buy from them...???
898rodz
Oct 14, 2022
5
Cars that are great and not overpriced!! I had the most wonderful experience with Natahne pronounced (Nuht-aah-nee) and she was amazing. No pressure, she was very polite and patiently worked through all of the options we wanted to see. She highlighted all of the features we wanted and picked THE PERFECT car. She will listen to you and not just try to shove you into anything. Go see her!
Don&Don
Oct 13, 2022
2
No other comments
Brenda Johnson
Oct 13, 2022
3
I originally gave this place 5 stars. But as I keep coming here I have to ask for what service is told to me as complimentary like the car wash and fluid top off. I can imagine the multipoint inspection isn’t done either. The service people are nice but this place seems a little shady. I’m going to another dealership from now on.
Tyler Dalicandro
Oct 12, 2022
5
Brent did a wonderful job to get my windows tinted!
Alyn Watts
Oct 12, 2022
5
Sales executive Jeamie was very helpful, patient and no markup charges or high document charges like other dealers.
guru sai
Oct 11, 2022
5
Great and quick service. Micky was excellent and very professional in helping me with my problems. 10/10 I DO recommend!
Christain Streeter
Oct 11, 2022
5
Excellent customer service!
Lavern Providence
Oct 10, 2022
5
Rich Huffman took amazing care of me, the staff I encountered were nice and professional. They had me out in a good amount of time and gave me a list to track my maintenance.
Keyatta Mincey-Parker
Oct 7, 2022
5
Had to get new brake pads and my oil changed. The customer service was stellar!!! Mickey Turner communicated with me about concerns and made sure that everything was taken care of as expertly as I had expected. Won't let anyone but AutoNation Nissan Marietta touch Onyx...that's my 2017 Nissan Rogue.
Myesha Davis
Oct 6, 2022
5
I was helped tremendously by Ryan E. At this location. I was not happy with my last service appointment with a different advisor and Ryan was able to assist me with the previous issue and also take care of the current issue. I would recommend Ryan for your service needs.
Alexis Wright
Oct 6, 2022
5
I always have a pleasant experience at Nissan and especially with Richard Philadelphia. He's always helpful and does what he can to get you out quickly. I am so glad to have another Nissan to be able to come here to get my car serviced.
Lydia Ellis
Oct 3, 2022
5
Excellent! I sent my car at 8am on Friday morning for all checking with oil change, air filter, cabin filter, replace windshield wiper blade and other entire checking for many hours. Thank you.
GAVS Ling
Oct 3, 2022
5
The best place to get your vehicle serviced even if your car is not a Nissan. Ryan and Mike went above and beyond to assist me.
Johnathan Rhymer Martinez
Oct 1, 2022
5
Service was great. I did not wait long and the service manager for my vehicle was awesome and very customer friendly.
Angela Scott-Anglin
Sep 30, 2022
5
Excellent job as always.
Joann Trammell
Sep 29, 2022
5
Excellent service and feedback by Rick who helped solve my issues and recommended next steps. Nothing is in red but the system wil not allow me to submit..
Marquette Brown
Sep 28, 2022
5
Rich got me in & out with exceptional customer care. Highly recommended this location
M Mi
Sep 28, 2022
5
I had the pleasure of working with Duncan. He was EXTREMELY knowledgeable in every aspect of the car. He was very helpful. As I woman buying a car I am apprehensive of being taken advantage but I left feeling taken care of. I highly recommend!
Judit Diaz
Sep 27, 2022
5
I had a wonderful experience at this location. My sales man Duncan was awesome and Jackie in finance department was amazing!! Two thumbs up
Judit Diaz
Sep 27, 2022
5
Very good. Excellent customer service
Tamara Brown
Sep 26, 2022
1
This is by far the worst the dealership I have ever dealt with. They charged over $1000 for a battery replacement, forgot my car was there and had it for over a week. Then broke the mic in my car, so I could no longer make calls via the vehicle. I called many many times to schedule a repair, never got a call back. I reached out to their customer service manager, Ryan, twice, and no call back. Finally I get a call back, they tell to bring the car in Friday and they’ll have someone look at it that day. Well, that was also a lie, as I was told to leave it for the weekend. Incompetence stacked on top of incompetence. I would give 0 star if I could.
Kyle DeVito
Sep 23, 2022
5
Last week only I bought a nissan Rogue and I am extremely satisfied from the dealer. They are very transparent about the pricing of the car and also provide the different proposals as per your need. Jaime was really helpful and provided all the information about the vehicle. Jamie did everything he could to make sure we are happy with our Nissan Rogue. Highly recommend this dealership to anyone that is looking to buy the car.
Gaurav Saxena
Sep 23, 2022
5
I was very pleased with the attention to detail and theirexpert advice.
Carolyn Hust
Sep 22, 2022
5
Great place to get your vehicle worked on. Pricey but great work.
Renee Carmichael
Sep 18, 2022
2
Very unprofessional.
Juan Tejada
Sep 18, 2022
5
I came to change my oil and Ollie did well to forsee that my car was ready at the time they said it will be ready
Betty Essiaw
Sep 17, 2022
5
Service is top tier! Ryan really takes care of me every single time I pop in for service. He's always honest and straightforward -- I never feel like I'm getting taken advantage of. Thanks for helping always !
Justin Branker-Carter
Sep 16, 2022
3
People was great friendly and polite. However, the service on the car was no done right. Also I have the appointment at 10:30 I got half hour earlier and I still leaving the building at 3pm.
German Cardenas
Sep 16, 2022
5
Great experience. Only downside is it took longer than we had hoped for but overall we will go back and get our next vehicle there. Jaime was a great salesman and everyone there made us feel like family.
Wil Sexton
Sep 15, 2022
5
Rich has taken care of me the past two visits. Great service all around.
Jeffery Smith
Sep 15, 2022
5
Great service all around. Rich has taken care of me the past two visits.
Jeffery Smith Jr.
Sep 15, 2022
5
Great service received during the Free Inspection, the mechanics even vacuumed my car out for me, they were awesome young men. The lead assistant informed on the services my car needed, what condition my car is in and I got quoted rates for the services I'll need.
Mrs H
Sep 14, 2022
4
My reason for my vehicle being serviced here. Was due to receiving recall notifications on my 2017 Nissan Sentra.. The reps were very courteous and informative.. They completed the repair in less than a hour...
Lisa Robinson
Sep 14, 2022
4
Rich was very helpful and quick. I’m very grateful for the service and would recommend for others.
Amulya Bajracharya
Sep 11, 2022
5
I was very pleased with the guy that checked me in. He was nice and very helpful and he also gave me a number that he was always available at👍🏾
lateya tinsley
Sep 10, 2022
5
I was very pleased with the guy that checked me in. He was nice and very helpful and he also gave me a number that he was always available at👍🏾
Lateya Tinsley
Sep 10, 2022
5
Ryan was super helpful in taking care of my car needs. He was friendly and knowledgeable. The Nissan team provided excellent customer service and completed my oil change with ease! Thank you Nissan!!!!
Tc Campbell
Sep 9, 2022
5
Michelle Bradshaw and everybody were absolutely amazing. They helped me out alot. God bless EVERYONE OF THEM. I'm crying at how much they helped me. I can never repay their kindness.
Tommy von Muttonfudge
Sep 7, 2022
5
Duncan Guda, Mason Pittman, and Tracey Morning made this experience so amazing.. They truly are top notch.
altivia buckle
Sep 6, 2022
5
I had a great experience with Hoffman at the delearship. He was professional and the experience was timely.
Shanika Perry
Sep 5, 2022
5
it was a very fun experience for me especially since it was my first time getting a car.
Deshawn Templeton
Sep 5, 2022
5
Olie was incredibly kind and helpful! I appreciated his thorough explanations as to what my car needed and he went the extra mile to make sure I had a great experience. My car was also ready in a timely manner. I will definitely be going back!
Kristen Hunter
Sep 5, 2022
5
Very good service but if you waiting on Paula if you pay out to wait for a little while longer thank you
Marvin Jackon
Sep 4, 2022
5
Revised 2022 -I have a Nissan Leaf and at this point my car is paid off. I really appreciate the positivity of the staff gives even to those who are not making a new purchase. I do come in to get my car serviced as needed and the mechanic staff does a good job of not adding in unnecessary billing items while doing the modifications I requested. I can also appreciate that the entire team at AutoNation Nissan Marietta chooses to leave my car better than they found it with small touches like vacuuming the interior before I get my car back.
Alex Jackson
Sep 2, 2022
4
I don’t know what to rate because i still have problem with my car. I hope they can fix it as soon as possible. But as far as the customer service, she answered all my questions and willingly help me.
Bev
Sep 1, 2022
5
Rich Huffman and the rest of the Nissan AutoNation team never fail to deliver! I always save money, get my questions answered, and gather information for my next visit. They really know how to make return customers!
Carla Waller
Aug 30, 2022
3
The first time I took my car in for a trunk repair the service advisor was Richard Philadelphia. I asked him would the repairs be done that day. He said it shouldn't be a problem. We'll that was the last I heard from him. I called him multiple times throughout the day with no reply. I hd to take a lyft when I got off of work to get back to the dealership only to find out my car had never been looked at. I called multiple times the next day with no answer or reply as well. One of the worst customer service experiences I have ever had. I set up a new appointment with Rich Huffman. The car was fixed and ready on the same day with Rich keeping me in the loop all day.
Ricky Latham
Aug 27, 2022
5
Nice service
Win Boon
Aug 26, 2022
5
Great, Awesome, Rewarding These are the words I would use to express my experience with Auto Nation Nissan of Marietta. Working with the Salesman: Mr. Downing & GM- Mr. Nickens. They were able to place my mother in a 2018 Chevy Equinox with super great mileage and an amazing deal. Thanks Auto Nation for looking out for my mother as she needed a dependable but reliable form of transportation. I've been in it and oh my what a smooth ride, clean, easy on gas and just her color. Thank you Auto Nation of Marietta :-)
Angelia Bozeman Rauls
Aug 26, 2022
1
Ryan in service does not return calls or texts, and they leave you hanging trying to find out if your car is ready for pick-up or not. You just have to go there to see if someone will help you when you arrive, since they avoid you if you call too many times. Go elsewhere and save yourself the hassle and headache
Jessica Edmonds
Aug 22, 2022
4
Finance manager was awesome and me destiny went they the entire lot to mage sure I got into something I wanted.. I was a very aggravated customer and they did everything they could go put a smile on my face including driving my mother home because it was to dark or her to drive... not to mention we all stayed at the dealership till 1am to get the deal done... personal this will probably be my dealership for all future business.
U W
Aug 20, 2022
5
The service guy Richard is always helpful and professional. I’ve never had a problem with my car while dealing with him or the dealership. Keep yo the good work Auto Nation
Siobhan Fleming
Aug 18, 2022
5
Great Service!
Tamaj Darby
Aug 17, 2022
5
My experience at auto nation was great. My sales associate Destiny was great. She was very helpful and understood the needs that I wanted in a new car. The finance manager Tre was also great. Glad they were able to help me.
N Scott
Aug 17, 2022
5
Love it, the customer service is great!
lorena fugedy
Aug 16, 2022
5
Friendly staff good work very good service
Jason Johnson
Aug 15, 2022
2
This review is based on my last visit 2/3/2022 dropped my car to have work done which includes oil change work was completed by the next day very quick which I can appreciate, when I get in my car to leave I noticed the empty washer fluid light was still on, I cleared it and checked for washer fluid …empty 🙁 the gentleman who had checked me out (later identifies himself as the new service manager) notice me walking back in to the building asked what’s the problem, he then instructs me to pull around back and it’ll be taken care of right away, and it was. As I’m driving away I noticed my windshield sticker for my oil change hasn’t been changed and now I’m questioning if my oil change service or my other services (which I paid over a thousand dollars) was done correctly or at all. My next oil change is on them and I hope they continue to commit to improve customer service with the help of these feedback and comments .
Reba Kizzee
Aug 13, 2022
5
My appt was on time & everyone was very polite. The facility is very nice. My Service rep, Richard, always explains each type of service & WHY it is needed. The 80k service was very extensive & required all day. He assisted with getting transportation for me. The cost is expensive though!
Deb Davis
Aug 12, 2022
5
Fixed my car correctly and cheaply
Steven Thornton
Aug 10, 2022
5
Very knowledgeable and made the experience very easy when it comes to Service. Thanks Olie
Monte Davis
Aug 9, 2022
5
Ollie was great!! Appreciated that he told me in advance what my car would need at the next visit so I can financially plan for it. I also love that he gave me a time frame for my visit and stuck to it. This was much appreciated since my appointment was on a Saturday.
Jazmyn Jardae
Aug 8, 2022
5
excellent attention. Puntual and accessible
Claudia Sandoval Navarro
Aug 4, 2022
5
Excellent service from all the team
Miguel Sanchez Rivero
Aug 1, 2022
1
This was possibly the worst customer service experience I have encountered. I made an appointment for a 90,000 service online for 8 am on a Wednesday and the quote was around $600. However, once you get there, the minimum quote was over $900. My service advisor asked if I was going to stay when I dropped it off and I said no, I would come back. He told me he would call with questions or when it was ready but he also gave me his personal line number. I started calling and leaving messages around 2:30 pm. After never getting a call back, I called the main line. The only thing they could do was try calling themselves and sending a message. This did not work so they gave me the service manager's number. I called and left a message for him and he never called me back. At 6pm, I finally got a ride over. There was another service adivsor there who called Richard, my assigned advisor, on his cell. Richard answered only to say that it wasn't ready yet and he forgot to call me but it would be ready by lunch. Thursday comes and by 10 am, I still haven't heard from him. I call again and the manager again and leave messages but Richard finally calls me back around 11:30 to tell me he'll "call me right back" once he talks to the technician. An hour later he calls to tell me about some additional issues and that it'll be ready by 4. At 4, the car gets delivered by some porters and they leave it in the driveway. I decide to move it into the my garage and the car won't start. Richard thankfully answers and sends the porters back but it won't jump. So he says he'll send something first thing Friday morning. I start calling at 9 am and get nothing. Finally, at 11:30, Richard answers to give me the number of a tow truck driver so I can coordinate the tow. The car gets towed and they supposedly fix the problem and deliver the car back around 4 pm. The car starts a few times but by Saturday night, the car won't start and can't be jumped. I called Monday and left a message with Richard and the service manager but never heard back. I will never return to this location, it was a truly terrible experience.
Katy Ifkovits
Aug 1, 2022
1
A few years ago, I had my 350Z dropped off here to replace the starter. They charged me $1200 to do it, and then didn’t even replace the starter, it was very clearly the same one that was in the car when I dropped it off. Their technicians joyrode the HELL out of my car as well. I had literally JUST replaced the tires, and the clutch was still fairly new, and when the car was returned to me, the rear tires were completely bald, the clutch was completely gone, and the check engine light was on for cam shaft position sensors (which it was not throwing before I dropped it off). These are all telltale signs that somebody was drifting and doing doing burnouts in my car, which I had never done. I confronted their maintenance manager about it, and he refused to do anything about it, threw his hands up in the air, and locked himself in his office and refused to speak to me anymore. I wound up having to pay for all repairs out of pocket (but I took it to a trusted mechanic to do them) They never owned up to what they did, let alone apologize or offered to pay for the damages their employees caused to my car. Do not EVER go to this dealership, they are lazy at best, and dishonest, selfish clowns at worst.
David Watts
Jul 31, 2022
5
I can’t stress enough how helpful and honest this dealership is. I was turner away by so many other dealers who didn’t want to help me at all. I was able to get the car I wanted on my terms. They now have a customer for life! Don’t change your practices. The sales team was a team, helping me and each other. They called to make sure I was happy with my purchase and makes sure all my questions were answered.
Rogue driver
Jul 27, 2022
5
The only dealer that didn’t give me a story about how I couldn’t get the car I wanted. I got exactly what I wanted on my terms. I can’t express how awesome this was for me. Everyone I came in contact with was friendly and helpful. ❤️🎉❤️
Kathleen Syla
Jul 20, 2022
5
Had a great experience at my required servicing. My advisor was kind, polite, and very helpful. Had a wonderful experience for something that can be seen as an annoyance.
Courtney Sims
Jul 20, 2022
5
There are easy to work with fast friendly and love to help u make your dreams come true. They kill your walking life and start your driving life
Leo G Atl
Jul 15, 2022
5
Had a great buying experience here. Everyone was straightforward and willing to help. Sucks they didn’t have more cars on the lot, but I understand that’s not necessarily there fault. The finance guy was also super cool and made it enjoyable!
Aurelia Vanlis
Jun 28, 2022
5
This dealership took all my needs into consideration and where very patient and helped me get into the car I wanted. If anyone is looking for a Nissan please go to Auto Nation in Marietta!
Michael Ogrich
Jun 15, 2022
5
Had the pleasure of working with wonderful staff at Marietta Nissan. Thanks to the remarkable customer service from Richard, really an amazing guy. The shuttle service is a great resource to use if you don’t live far. Especially, if you don’t want to wait hours for your vehicle. Thanks again Autonation Nissan Marietta
Curtrice Wilson
Jun 9, 2022
5
Very friendly and competent staff. They will go above and beyond for their customers!
Stephanie Raper
May 26, 2022
5
Staff was very kind and helpful to help us fine the right car for us. They were all amazing and we love out new Nissan Leaf.
Dylan Pilgrim
May 24, 2022
5
Very well experience, treated with respect as a young kid, haven?t seen that yet in my experience of buying cars, highly recommended dealership.
IAN MEDFORD
May 21, 2022
5
After experiencing at flat tire, I immediately took my vehicle to the dealership. They got me back on the road, with a brand new tire, in a few hours. I received much appreciated customer service. Rich was very helpful and attentive to getting the exact tire I needed. His positive attitude, demeanor and urgency to meet my needs were very welcomed!
Pamela Askew
May 6, 2022
5
When receiving an email to take advantage of “7 Remaining Pre-Paid Services” it’s a no-brainer to take advantage of them before they expire! From check-in to check-out the 1) Oil & filter change. 2) Check & top off essential fluids. 3) Tire inflation & rotation. 4) Multipoint vehicle inspection. 5) Comprehensive written report of all key operating systems. must’ve taken approximately 2 1/2 hours. Slightly disappointed @ time of check out when brought to my attention that the prepaid services had been canceled. A $20 discount was applied but could have saved additional time & money by knowing this beforehand instead of luring me in with the email.
Matt Harris
Apr 29, 2022
5
The wait time was not long, but I would have liked a ride to have lunch while I waited. Staff was very friendly and helpful. Excellent service.
Damika Nichole
Apr 16, 2022
5
Mr. Philadelphia was very informative and very professional. He addressed all of my questions and concerns.
Mary Bronaugh
Apr 1, 2022
5
I had a wonderful experience on this Saturday getting my car serviced. My car is running better after getting my car serviced at Auto Nation in Marietta. They provided me with excellent customer service. I was treated with respect. They finished my car sooner than expected. Thank you for all that you do
Karen
Mar 23, 2022
5
Excellent Service by R. Philadelphia!
Marquette Brown
Mar 21, 2022
1
I went to Autonation Nissan Marietta on 10th March, 2022 for servicing my Nissan. My car was due for 30,000 mile service. Since I am a returning customer, service manager agreed to give me a 10% discount. I gave the car in the morning at 11 am for servicing. However, when I reached the dealership back to pick up my car around 5 pm same day, service manager was not present. Other service manager gave me the invoice. In the invoice, a 5% discount was applied. I was promised 10% discount in the morning. The person who billed me in the evening told me to call the dealership the next day to get the invoice corrected as he could not help. I thought it would be an honest mistake from the dealership and so tried contacting the dealership via email and also on phone to correct the invoice, multiple times. I have not received any callback or reply on my email. I do not recommend the highly unprofessional AutoNation Nissan Mariett.
Saurabh
Mar 20, 2022
5
Check in at Service was quick and easy. I was given options for additional service based on my 135k mileage. I'm glad they keep track of that. I was kept informed the entire time, and when I drove out my Titan felt like it was just off the lot. Couldn't be happier.
Michael Wisser
Mar 14, 2022
5
The hospitality was awesome!
Keisha D Scott
Mar 5, 2022
5
Smith and ready transaction. Mr. Morning, Mr. Peacock and Mr. Jones are the stars of the show.
De Lisa
Mar 5, 2022
5
Helpful staff! They have great service and good coffee if you want to wait for your car to be ready! The car was just in time and we were very satisfied with the service!
Natalia Téllez Hernández
Feb 8, 2022
1
I WAS a loyal customer. I have been going to AutoNation Nissan for years to get regular maintenance and repairs on my car. I had my breaks repairs April of 2021. However, my rear breaks went out in Jan 2022. I returned my car to AutoNation Nissan to get my breaks fixed since it was still within the 12 month repair warranty. When I arrived to the dealership the service agent told me he did nothing see my April 2021 brake repair in the system. I happily pulled out my receipt and told him he was mistaken. Then they took my car back. After a sort while he told me my brakes were bad due to my caliper being a faulty part and they were not going to honor my warranty. I was enraged!!! Usually when the caliper is bad it’s due to a faulty break repair. I explained to the service agent that I have been coming here for years and as a loyal customer they should be able to repair my breaks under the service warranty. The service agent talked to the service manager and I was denied. They even refused to work out a discount. I will NEVER go back to AutoNation Nissan again! I do not respect companies that do not honor loyal customer!
Tamar Grider Folami
Jan 31, 2022
5
I purchased my Nissan Altima in 2015 from AutoNation Marietta and I have used the service department ever since. Great people to work with, and they take great care of my car. I would recommend them if you are in the market for a vehicle or if you need. Great service dept.
Rebecca Barrett Anderson
Jan 29, 2022
5
Their customer service goes above and beyond! I was waiting on a pre-ordered vehicle to arrive. They kept in touch, giving me updates when there was a change in the delivery status, and were very responsive to any questions I may have had. We were in and out very quickly once my car arrived. I am IN LOVE with my new Rogue!
Amy Martin Adams
Jan 29, 2022
5
Great place. Great service
Robin McNally
Jan 27, 2022
5
Danny is a motivated team member and a pleasure to work with. He demonstrates superior technical ability and kept me informed on the repairs for my vehicle every step of the way. Danny took the time to make sure that I fully understood the scope of the work that was being done, what needed to be done for me to get back on the road, and the total cost of the job.
Eric Watson
Aug 8, 2021
5
I am in the market for an EV, the Nissan Leaf. I wanted to test drive one since I was told it could be a different experience. Mr. Duncan was more than willing to assist! He explained the driving procedure and was very knowledgeable. His customer service is STELLAR!!!
Tammie Bee
Jul 5, 2021
5
I do not normally write reviews, but the experience today had to be shared. I can not put into words how thankful I am for this dealership and their team. I was traveling from Orlando back to Knoxville when I got something in my tire. I was three hours away from home and alone. I had been to 3 places and nobody was able to help me. I found this place on google maps and I’m so grateful I did. I came in all panicked and a gentleman asked if I had an appointment. I sadly said no thinking I was going to be turned away. He then said the gentleman at the end can help you and pointed to the desk closest to the shop. I explained what had happened and without hesitation he asked for my key. He informed me that he’ll be taking my car to find the problem. Less than a minute he comes back and says “there’s a screw in it.” I asked how bad. He said “nothing we can’t fix.” After fixing my tire another gentleman came in to tell me he’ll be right back with my car. He’s driving it around to make sure the air holds and my tire light goes off. Once both were clear he brought my car back and gave me the keys. He said “that should get you home safely.” I was in such a panic I did not catch the gentleman’s name, but he worked today 7-5-21 and I was in there around 1:40pm. I came in as a customer, but left feeling like family. I want to thank him for getting me home safe today.
Christine Camp
Jul 5, 2021
5
Hands down the best car dealer experience I’ve had!! Impeccable service and excellent value! While other dealers tried to play the game, Autonation Nissan Marietta closed the deal in record time. It was a breeze.
Zhenya Kaloyanova
Apr 30, 2021
5
Duncan was very accommodating and helpful. He was very nice to my elderly mother who bought three Sentra?s from him over the years. Send your parents to him for a fair deal and genuinely nice guy.
Linda D Effron
Mar 18, 2021
1
We dropped off our car for a recall and they called back recommending a bunch of services that weren’t needed. I informed them that I’d done some of those services recently. On top of that they didn’t follow up when they said they would and when we call them to get an update....no one answers the phone. I’ve tried to call them a couple times and I’ve been on hold for about 30 mins each time. We were initially told we would have our car back the same day and now we were told the repair would take longer. As a customer we definitely aren’t having a good experience compared to other dealerships we’ve encountered in the past. If the service continues at this rate, we will definitely tell others to steer clear of AutoNation Nissan.
Daniel Buffington
Mar 9, 2021
5
Recently purchased 2 new vehicles from Jonathan at this location. This dealership and the staff went above and beyond our expectations. Shop here for your next car! We got good deals and the experience was wonderful. Thank you Jonathan and the GM Arvind!
Kelly J
Dec 30, 2020
5
Customer service experience was awesome
Joyce Bagent
Nov 27, 2020
5
Great & efficient! No complaints!!!
Stephanie Jenkins
Sep 15, 2020
1
This dealerships financial department is very unprofessional. I purchased all the protection plans when I bought a 2017 Nissan Rogue in 2017. I sold it this past March and am due a refund from those protection plans. it is now 6 months later and this dealership has not cancelled my policies for my refund. I have sent emails, left voice mails and even talked to the GM about this issue. I am now taking this into my own hands and contacting each policy providers and letting them know what is going on with this dealership and I am calling AutoNation Corporate to report them.
Lorraine Knox
Sep 15, 2020
5
Very honestly and trustfully. Great conversation and they sent a driver to pick me up from 80 miles away. I would deal with them anytime again - highly recommended!
Roland Hoeger
Aug 27, 2020
1
Do Not Purchase here. Avoid this dealership. Salesperson Kathy Jerez and GM Arvin are unprofessional people whom just want to sell it providing untruthful information. We had a lease trade in which they guaranteed they would cover the end of lease costs. A month later I've received a letter with a pending balance. Impossible to have email or call back response, then came to the dealership to have Arvin tell straight to my face that he's not responsible for what Kathy guaranteed in the sale negotiation. I have been a Nissan customer for 11 years, but this is the first and last time I go to Auto Nissan Marietta.
Laíza Brito
Aug 12, 2020
5
The tech and the parts manager were amazing and considerate when i needed help on maintenance and tire buying.
laura puga ruiz
Jun 15, 2020
5
Nissan Marietta is professional and courteous. They diagnosed and repaired my car within days!
Carolyn S.
Jun 10, 2020
1
AutoNation Nissan Marietta committed fraud 5/22/20, they don't provide all customers a written estimate for repairs detailing what is/isn't included and facts that lower costs. My $350 repair and a tune up they recommended cost almost $1,200 including $922, 7 hrs of labor. Richard, Noel & the service director work together to inflate charges/labor, they delay/manipulate resolving your telephone call concerns and bill more hours for labor, that's fraud 5/22/20.
Jackie Richins
Jun 3, 2020
5
I would like to give Richard a 10 or above from Marietta Nissan. My 2017 Nissan Sentra transmission was going out on me. I went to Town Center Nissan, Jonesboro Nissan and Car Max and they all turned me down. Thanks to Richard and Nissan Corporate they fixed it and now I'm back on the road again with my family. Thank you so so much. Just want to tell you that Adam is good there to my son work with him before and he was the one to tell my son that my transmission is going bad. Thank you guys. I love Nissan. plus he put me in a rental until my car was finished. No stress at all.
Kathy Willis
Mar 26, 2020
5
I had to have my 2013 Altima towed into the dealership because of transmission issues! Steven was very professional and also the lady who gave me the loaner! I’m so happy my repair was under warranty!
Kim JazzJunkie Peake
Feb 22, 2020
1
i took my car to fix it last year and i got warranty on the job...i have to take it again for the same CHECK ENGINE LIGHT ON....they have charged me $132.99 just to check it with the scaner...i could of done that at any auto parts for free..bc they didn even told me what was wrong with my car exept for saying oh it may be this or that ...im am not happy at all with nissan about this...service advisor was...RICHARD PHILADELPHIA...
Rodriguez Jimmy
Jan 15, 2020
1
When we purchased out brand new Altima, the salesman told us the first oil change would be free. We went to the dealership today and the service department advisor told us unless you have it in writing it is not free. We will not go back to this dealership.
Melissa
Jan 11, 2020
1
I took my 2017 Nissan Altima in for service. I had a popping noise in the front end and poor radio reception. After keeping my car for a week I got it back and the popping noise is worse. The radio is about the same. I was told that they ordered a part for my radio and would call me when it was in. It’s been a couple months and no call. I’ve had a lot of service on different vehicles that I e owned but this is absolutely the worst. Nobody knows what’s going on and the service manager was useless. If you’re thinking about doing business with this dealership Don’t. Very disappointed with Autonation!!!
Mr. Mike
Nov 30, 2019
1
Came in for 40,000 miles checkup but was given a large list of items to fix. Crossed out most items but was not given the list back after the work was done. I have a feeling different things were done than what I had agreed to.
Nissan Versa
Oct 31, 2019
1
Came in for a 40000 miles checkup but was given a long list of things to fix. I crossed out most but I was not given the list back with my bill. I have a feeling that different things were done than what I had asked.
nissanversa
Oct 31, 2019
1
Homophobic, arrogant, deceitful and rude “service tech” employee Noel. If i was his manager, he would be fired. This is not the type of service anyone should receive at any business. I came in on 10/1/19 as my 2018 Nissan Altima would not start. They told me it was just the battery for my key fob. However, minutes later the problem was still there. Sometimes it takes me 20-40 min to start my car. I called on 10/2 and I spoke with the tech who said they would be able to help me with a rental car as I work 1 1/2 hours from the location. My appt was with Adam. I come in on 10/3, wait 20 min and was told Adam is off today.. so already annoyed. Then that Noel will be my service tech. This is when it went downhill. Off the batt he was dismissive and rude. I explained my problem and told me I can either drop it off with a wait time or 2-3 hrs or leave. I tried to explain the situation as the girl their this morning said she would talk to him about getting me a rental since she remembered me. Anyway, he comes back and gets irate. I asked to speak with a manager. He then tells me no and there isn’t a manager. I said no, I don’t believe that there isn’t a single manager for a million dollar business. As he’s telling, Richard an assistant service manager comes present. Wow I’m confused as Noel lied and said there wasn’t one??? Typical trash customer service. Someone who takes no accountability. It made it feel like my service was worth less because I was gay. Richard as actually super helpful in between Noel yelling “I don’t want to work with you anyway!!” Richard was embarrassed and said he would talk with him about the poor service. I ended up getting a rental car. People like Noel kill businesses.
Travis Osteen
Oct 3, 2019
5
Auto Moto service department
Calvin Watson
Aug 20, 2019
5
It was great I would tell all my friends recommended them to me
Calvin Watson
Aug 20, 2019
5
Great service. Zac is so helpful.
Thea Johnson
Jun 22, 2019
1
Would not recommend, so much pressure to put down more money, car payments still too high, when we got home with the vehicle CD player not working now they are trying to charge me over $500 to fix it. Go somewhere else!!
Katherine Carlisle
Jun 4, 2019
1
My Pathfinder's transmission has to be replaced altogether, even after costly repairs just six months ago. AutoNation should reduce the cost of this replacement, or at least offer additional warranty coverage at no cost to me.
Sharon Renaud
May 24, 2019
5
I’ve been getting my cars serviced here for about 10 years, Richard always know what’s best and never try to sell what I don’t need.
Carmilla French
May 1, 2019
5
Had a wonderful experience and everyone there was great.
Cheryl5
May 1, 2019
5
The experience was wonderful. My salesman was nice and respectful. The process didn?t take very long. Everybody was great.
Jonathan Holloway
Apr 12, 2019
5
First visit to this location and everyone was absolutely wonderful! Just came for an oil change and Zach checked me in and totally tiik care of my car. I give them a 10 for timeliness, professionalism, friendliness and all around awesomeness!!
L Michelle Parks
Apr 9, 2019
5
Great service !! I got my car on time , nice people :-) xoxoxoxoxooxox
Maria Valdo
Apr 9, 2019
5
The initial purpose of my visit was to view 2018/2019 Pathfinders and 2018/2019 Muranos. I had two other dealerships on my list to visit, before making my final decision. However, with the quality of inventory, the knowledge and patience of CM Patel (Sales Associate), my husband and I spent all afternoon trying to make a decision on which Vehicle to purchase. I forgot about going to any other dealership. By the end of the day, my decision was a 2018 Murano. Then came the tedious job of reading/signing the sales contract. However, this process was completed with much ease.....J. Shahid made that happen with his expertise and professional attitude. Yay! I have a Murano! Bottom line: I would recommend AutoNation Nissan Marietta GA to everyone!
Margo Foster
Mar 28, 2019
5
I have been going to this dealership for years now (purchased four cars over that time span). The staff is courteous, professional and wiling to go the extra mile to assist you.
Nissan Supporter
Mar 25, 2019
5
I went with my Daughter to purchase a car with yall. yall were very fare and by far the easiest dealership I've ever had to work with. I will be a return customer for sure. thanks
Troy Powell
Mar 20, 2019
5
Many dealers require an appointment- I was able to walk in and get my car serviced in a short period of time.
Donna Lynch
Mar 20, 2019
5
Excellent service. But wait was rather long. Cost was less then expected so I was happy about that.
Karen Bito
Mar 5, 2019
5
I arrived about 6 PM to have my car serviced only be told my tires were very bad. I purchased 2 tires and got an oil change. The Service Agent was very very nice and helpful. They even washed my car. It was a great experience. Thank you.
Maxine Tunstall
Mar 1, 2019
5
I took my 2018 Nissan Rogue to the service department because one window was squeaking when it went up and down and one window stopped working, they told me the windows had; when they looked at it I was given this list of all that was wrong and a $1350 price tag, then I was asked if I got my windows tinted at dealership or a tint shop, I told him at a tint shop, so he said I could take my car back to the tint shop with a copy of what they found wrong or they could fix it but its not covered under the warranty since another shop did the tint. I told them I would take it back to the shop, well the only thing that was wrong was the rubber around the window was not coming up it was folded, all they did was take a thin scraper and unroll the rubber and my windows all worked perfectly! My thought was had I opted to pay for the service what would they have done since it was only the rubber and a easy fix? Not cool Nissan, not cool!
Barbara Kensey
Feb 25, 2019
5
Service was on time, and got me in and out. I bought my car there, and continue to take it back for service. Waiting room is very nice. Coffee, and water available. Good experience.
Rick Whitlow
Feb 21, 2019
5
Jonathan my sales person was very professional and he knew the Nissan Product very well. Every concern or question that I had he answered to put me at ease.
Donnita Hayes
Feb 21, 2019
5
Muhammad was the best ever he help me get approve with 0 down hands down best guy ever I had to wait a little but it was worth it i love love love my 2015 altima fully loaded..
Tina
Feb 15, 2019
5
It was a great experience! Great customer service you are in and out in a jiffy with an appointment or without!
Matt Xtennis
Feb 3, 2019
5
Johnathan contains a character in which exhibits outstanding customer service and truly cares for his customers. Will be returning not only because of the Nissan brand, the great deal I was offered, but the largest reason - the way the outstanding service was given / how my transaction was handled. 5 Stars for sure!
Nick Sauer
Jan 28, 2019
5
My service rep, Adam, was very helpful in handling the appointment and everything was done in a timely matter.
Steven Lawser
Jan 23, 2019
3
Buying the car was a pleasant experience - service, not so much. Entry to the service area is confusing (I wound up entering in the exit direction). I was on time for my appointment but had to wait 20 minutes while my assigned service tech, who saw me standing there, was on the phone with a customer. He was chastised by the observing manager, who told him that the rule is "Service before Customers." After a short argument between them, I was finally checked in (no apology for the long wait), and was told it would take about 1 hour or so. I was there 1 hour 45 minutes - and this was just for routine oil change/tire rotation service!! And I'm obligated to go there for future service (which is not close to my home) because I'm bound by the service contract I bought at the time of the car purchase. Will have to remember NOT to be assigned to Zack for the next service appointment!
Marsha Conner
Jan 11, 2019
5
Zach is the guy who I have been dealing with and he is super helpful and patient with me. Everyone seems to be nice and helpful here.
Diamond Zelaya
Jan 8, 2019
2
I normally have a good experience but this time it took about 3 hours for my oil change and I came in earlier than my appointment time. And they did not put my hubcap on correctly and it came off on the interstate.
Victoria Burden
Dec 28, 2018
1
Calling a customer back after a sale would be a start
Joe DAmico
Dec 26, 2018
5
I've been a customer of Nissan Marietta for over 10 years. My sales rep has always been Adolf and he's the best. He's super knowledgeable, Super friendly, and super professional. He's not steered me wrong over the years. Excellent service as always. Thanks Adolf and team. See you again for my next purchase.
Carolb
Dec 24, 2018
5
Helpful, friendly, and competitively priced service.
karen f
Dec 20, 2018
5
Excellent and Clear Communications from Rachel. She exceeded my expectations. I am servicing my vehicles from more than 10 years, but Rachel was awesome and had a quick solution to all my questions.
Rishipal Mehru
Dec 18, 2018
5
I had the pleasure of being taken good care of by Rachel in the service center, who volunteered to help me after another associate told me I'd be waiting for over 2.5 hours to get an oil change. Rachel kindly assured me that I would only wait at most an hour and was very kind and straightforward in her approach. This was my first time visiting this dealership location, and the place was nice, spacious, and clean.
Jonnique Adjmul
Dec 17, 2018
5
The staff was excellent and they had my vehicle done sooner than expected.
David Jacques
Dec 14, 2018
5
I had a recall on my Nissan and Eddie I think that was his name was very helpful and everyone there waiting and working were really friendly.
Candy David
Nov 28, 2018
5
Lenny was superb.. Checked on the 'recall' item (no Problem), checked out TPS left front but found very small leak in tire and fixed it.
Leo Perras
Nov 27, 2018
5
I had a great experience with Auto Nissan of Marietta. Mohamed was very helpful and provided great customer service. The other staff are friendly and courteous as well. I would recommend AutoNation to anyone looking to buy a car.
Dawn Dawnieglass Frazier
Nov 19, 2018
5
Zach Hamby, Service Manager, met all of our requirements in an outstanding manner following our accident on Nov 5,2018. His personal care for me and my family, and the emergency repairs to our car, represents the best of AutoNation Marietta. Many thanks.
David Parker
Nov 8, 2018
5
Richard in the service department always takes excellent care of me.
Gail@203
Nov 7, 2018
5
I had a very pleasant experience when dealing with Richard and Robert on the servicing of my Altima.
Elaine Bextermueller Yarde
Nov 5, 2018
5
I have used the Marietta AutoNation since buying my Murano almost 5 years ago. I have always had excellent service with Jason, but he left to move to Colorado, so now I have Zack and he did a great job yesterday getting me in and out in good time as well as inform me about what needs to be done additionally to my car. Thanks for always taking such good care of me!
Susan Hardin Lesesne
Oct 26, 2018
1
We purchased my very first car from this Nissan 10 years ago (prior to them moving down the street) and just last year I purchased a new Murano. In the past year, service has changed & it’s TERRIBLE. They lie, they scam, and you should take your business elsewhere. Oil changes have taken 2+ hours, even with an appointment, and the most recent visit was very unsettling. Originally, we brought the car in because the lift gate was not opening & so we also included an oil change when we made the appointment. After 2 1/2 hours of waiting, we were told that “a blanket or shirt was stuck in the lift gate and we took care of it today but next time we’re going to charge you”, and that there was a recall on the ABS system. I folded back the seats to get into the trunk when it wouldn’t open, so I knew when he said there was something stuck, that was most likely a lie. I had a rental car for 2 weeks, while the ABS system was on back order (not necessarily the service departments fault) but I would’ve appreciated if someone would have called to let me know after days go by and I have no word on my car. Instead, I had to call them for updates. When I got my car back, my gas tank was on E, my car was dirty & there were 362 miles added to my car. Wow!!! I was in shock, I informed Richard of my gas, the dirt, and the miles & he said “when they put the ABS system in, it must have malfunctioned the mileage”... WHAT?? Being a woman, and not having my boyfriend with me at the time, I guess he thought I was going to believe that. He did not want to fill my gas tank back up, and continued to repeatedly lie and tell me the ABS system is was caused the increase in mileage. I was in shock! The service manager then came out to tell me Richard did in fact lie to me multiple times, thinking I was an idiot, and that it was the technician that “made a clerical mistake and wrote down the wrong mileage” when I arrived 2 weeks ago. Wow! They did end up doing a piss poor job of detailing my car to make up for it, but when hundreds of miles are added to your car after you leave it for service, that’s completely unacceptable. Needless to say, we will not be returning. And to make matters worse, 2 days after I got my car back the lift gate would not open again. I called the service manager, and 8 days later I’m still waiting for a call back from him. I took my Murano to the Nissan in Kennesaw, and they informed me that they needed to replace a part which was causing issues in lift gates and it’s covered under my warranty. Which of course, this Nissan location failed to recognize. Seems like more scamming considering Richard told me “next time it doesn’t open we’re going to have to charge you”. He did not replace the needed part, so he knew the lift gate would end up failing again, to which I would need to come back and he would charge me without informing me it was covered under warranty. Christian, a young guy working was very helpful & polite throughout the matter. It was meaningful that he even remembered my daughters name, because he helped us 2 weeks prior when I left the car and when I picked the car up.
Alexandria Stephens
Oct 26, 2018
1
Bought a brand new Nissan Titan. They had to get it from another Auto Nation dealer. Did not come with promised accessories. I drove the new truck out of the dealership and their were existing recalls. Who sends a brand new car out with existing recalls? Also dome light did not work. Also could not get my iPhone voice recognition to work with the Bluetooth. Took it back a couple of times and the resolution from the inept service department was that iPhones are "tricky" and it would never work. Really? I hear they may become pretty popular. Tried to get Nissan to help. They told me I had to work it out with the dealership. Arvind Serathy, General Manager of the dealership, was no help. He will tell you anything to get you out of his office, but no resolution. Never will buy at Auto Nation and never another Nissan product. Recommend going anywhere but here.
gman199
Oct 9, 2018
5
We love our van. We had to drive a few hours but it was worth the time. Duncan was very professional and not pushy so the overall experience was pleasant. We would definitely recommend them for your next vehicle.
Vickie Aragon
Oct 6, 2018
5
Excellent. Duncan was great.
Jim Rawls
Sep 25, 2018
5
I had the best experience as a 1st time buyer ,I'm vry happy with my new Rouge
Mayra Bernard
Sep 6, 2018
5
Just bought my second new car from AutoNation Nissan Marietta. Both times they were courteous, friendly, and extremely helpful. Also, both times I had shopped other makes/dealers and Nissan had the best offer by far. Service has always been awesome.
Ellen Weber
Sep 3, 2018
1
I paid my car off in November of 2017. It was due to be paid off in February of 2019. I have not been able to get my GAP refund. I have made a personal trip to the dealership. I emailed the requested information. I have sent follow-up emails and I have called the dealership. The original person is no longer with the company and I cannot get anyone to call me back despite the messages that I have left. Unacceptable!
Erica Clark Stokes
Aug 29, 2018
1
My granddaughter has been trying to get something done about getting her air conditioner fixed under a warranty agreement that she paid$2500.00 for and AutoNation Ford Marietta has absolutely been no help. They wrote the warranty and put it in the computer wrong, therefore the dealership that has the car can not do the work until it’s fixed and the manager and finance person at AutoNation would not return calls for two days so we went to their location and talked with manager and he printed off a piece of paper that is not worth the cost of the paper because it says exactly what we are having a problem with! Now once again we cannot get them to answer calls. We have the original paperwork which says it is still under warranty. We have also been told that they sold us a product that doesn’t exist. She is pregnant and has to be back in PA by Wednesday for doctors appointments and does not have a car to drive. After the way we have been treated by AutoNation Ford Marietta, there is no way I would recommend them to anyone. This should have been easy, have warranty, fix car! But I assure you there has been nothing easy about it!
Ronni Pruett
Aug 27, 2018
5
Richard is my Service Representative. I have no complaints. Richard have Great Customer Services he knows how to treat his Customers this is why I continue to Drive from Jonesboro, Ga to Marietta, Ga to get my Car Services with Richard.
Wanda Thomas
Aug 20, 2018
5
Amanda was my service coordinator, she was absolutely AMAZING. The duration of my service was very quick and smooth.
Rmaya Givens
Aug 20, 2018
5
We searched many dealerships to find the car we were looking for. We found exactly what we wanted at Autonation Nissan Marietta. We received great service from the moment we arrived. They were great to work with and we would definitely recommend them. We love our new Nissan Rogue.
John Culver
Aug 18, 2018
5
Kathy was wonderful. She was knowledgeable about the vehicles and if she didn't know she found out. She was patient with me and very helpful. Kathy never let me feel uneaany about buying a car from here. Jocelyn was wonderful also and very helpful. This was one of the best car buying experiences I've had.
Raquel Brown
Aug 18, 2018
5
Steven was awesome with getting me in an out. My car was clean and ready to g.
Chevelta Murray
Aug 14, 2018
5
I always experience the very best service and professionalism at this dealership. I purchased the car here and have had 95 percent of the service performed at the service center. Richard Philadelphia has been my service manager the entire time and is second to none. However, the rest of the staff has been wonderful to deal with and Adam really worked well with me in addition to Richard for my last service order.
Daniel Burse
Aug 8, 2018
5
I wouldn’t take my car any where else.
Susan C
Jul 30, 2018
3
For the first time in years I can honestly say I'm very disappointed with this visit. I made an appointment 3 days prior to my trip from New Orleans to Ga and was told I had unused one to one points which was perfect. I got to the dealership and with an appointment still waited 2 hours plus I was told my points were no good anymore. Unfortunately the manager was not present but I will be following up.
Delilah Keligond
Jul 30, 2018
5
The service advisor was very professional and keep me updated on my vehicle
Lamont Turner
Jul 25, 2018
5
My visit with Alan was pleasant, attentive and professional
G. Harvey
Jul 23, 2018
5
They did an AWESOME JOB I LIKED THEIR HONESTY . The Representative was very good at explaining what was wrong with my car an d what he thought should be done...
Ainsley OG Hinds Junior
Jul 11, 2018
5
The guy at the front desk,KT was very professional. The overall experience was great. I was in and out in no time at all. I feel that I have found the perfect place to service my car.
Russell G. Schmitt
Jul 9, 2018
5
Service was great! The problem was fixed within the day.
Jeff Farthing
Jun 23, 2018
5
My service person Austin was just delight to work with. He was very busy, but I could tell he was trying his best to give me as much attention as he could. He did keep in contact with me to time it would take to get my car completed. It took a bit longer than what I was told in the beginning, but all and all this was my second time getting my 2015 Nissan Rogue serviced here and it was good. I actually bought my Rogue here and Bikal was my sales person, which I have to say I trusted very much and I believe I did get a pretty good deal. I think I was pressured to buy the extra service contract though, not sure it was worth it, but I will see if it ever needs to be used. I do hope it is because it was quite a bit extra, more than I wanted to pay. Bikal did not sell me the extra package so it was not him with the pressure.
Mary Kay Paolozzi
Jun 18, 2018
5
Excelent service. I was very happy with all the results and facilities.
Bernardo Mejia
Jun 15, 2018
1
Pésima atención al cliente, te hacen esperar mucho no cuando compras un carro y en cuanto a los planes de protección que venden súper mal servicio cero recomendados
Dulce GuzTor
Jun 6, 2018
5
I've been bringing my wife's '14 Juke Nismo RS here for servicing for a little over a year now, and I've been extremely happy with the professionalism of the service department with each visit. Thank you to Adam for answering all of my questions and keeping me informed on upcoming maintenance.
Peter Barkley
Jun 5, 2018
1
My Advisor Richard was awesome. However, when I went to pick my car up Richard was at lunch. There was only one advisor (I did not get his name, he was an older white guy) trying to assist all of his customers and Richards all while two other advisors was sitting down doing nothing. The service manager sat in his office and did not offer nor attempt to come and assist the long line of waiting customers. I went to one of the guys to ask for assistance and he sat staring at the computer. After waiting so long I asked the other guy could he help me. He did try however, he couldn’t answer any questions and had to go find Richard and still came back with no answer. I still don’t know what’s the problem with my speaker.
Keli Shirley Denise
Jun 1, 2018
5
My service rep-Adam was fabulous. He attended to all of my concerns and ensured a loaner while my Xterra was in repair. Adam is first class in his job!
Lottie Larkins
May 30, 2018
5
Friendly faces! Great Service!
Stacey J Hairston
May 25, 2018
5
Was really great. I really like the guy who gave me the service.
Dawit Haile
May 1, 2018
5
I think Rich, and Jesus, was awesome at hoping me with purchasing my new car. Although, it was almost 10 at night, they never rushed, nor did they kicked me out. Very good place to purchase a car!!!!!
Lisa Jackson
Apr 28, 2018
5
Im happy
Iana Simmons
Apr 27, 2018
4
The service advisor Richard was very helpful. I was quoted the correct price for repairs and my car was finished in a timely manner as promised.
ladyg6737
Apr 27, 2018
5
Very nice experience. Fast and friendly with a great waiting area.
Robert Pennington
Apr 27, 2018
5
I've had my car maintenanced at this dealership a number of times. In the past, I seemed to have a number of small annoyances that made my visit(s) unpleasant. This is the closest dealer to me, so I continue to go back, reluctantly. I must say, this time, I had a great experience. The service rep that greeted me was pleasant. The gentleman that shared with me other service recommendations was outstanding (he won me over) and the service rep that checked me out was excellent. I now have a great feeling about the dealership and service provided. Amazing!
Lana Williams
Apr 20, 2018
5
Great staff They listen to your concerns and deliver on their promise
Jacqueline Atterberry
Apr 11, 2018
5
I would give AutoNation five stars. I had a very pleasant experience working with the team there.
Linda Rosado
Apr 8, 2018
5
I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about Jesus Ramirez. He is by far the most patient and genuine car salesman I have ever worked with!
Kelsey B
Apr 5, 2018
5
I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase (I love love love my new ride!!) and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about him. He is by far the most patient and genuine car salesman I have ever worked with! He went above and beyond and got me in my dream car without breaking the bank!! :)
KB
Apr 5, 2018
1
The service person told me my car would kill me and my family three times.. all it needed was the tire wheel tightened.
Suzan
Apr 3, 2018
5
Excelent, was shopping for tires and this is the best place/ price to do it. In one hour vehicle was rwady
Jaime Pesantes-davalos
Mar 30, 2018
5
very good, the salesman was very helpful, I would recommend him to my friends and family
Jackie Wilson
Mar 30, 2018
5
It was a really great experience all the sales people were very nice.
Shenika Hannans
Mar 29, 2018
5
I was very please Dealer guy Jaime he takes time to explain to me every thing I want to know
Marie Charmant
Mar 28, 2018
5
AutoNation Nissan is awesome! CM Patel was my salesman! He’s was knowledgeable, patient, trustworthy and dependable. AutoNation is the same! AutoNation and the people that work there are fantastic and they have your best interest at heart! ��
Terra V Hobbs
Mar 25, 2018
1
I desperately needed a car last Sunday. I got a car and I love it. I paid more than 125% of the value for the car. I can't complain because I really needed a car that day. It is interesting, however, to read the comments, because I was told that I absolutely could not negotiate on price. I see that others have. Again, I needed a car. The financing was terrible and I had it re-financed the following day for 1/2 of the interest rate charged by Nissan. I can't imagine being as desperate for a car as I was last Sunday. However, if I am, I will go to Nissan Marietta. If I am not desperate, I will go elsewhere.
Dianne Berger
Mar 24, 2018
5
Been working with Jason DeMars in service, he is one of the best advisors I’ve worked with, EVER! I brought my 2003 Maxima SE in because it was shaking(that’s not an understatement)....he took the car, said he’d call me when they had a diagnosis. He called me on Tuesday morning, explaining the situation. I was instantly relieved at his professionalism, he earned my trust, told me what needed to be replaced. I authorized those repairs, he calls me again to tell me it’s back to normal....and recommended some other repairs to make my car good again! Not only did he have my car fixed right, he earned my trust. Couldn’t ask for anything more! Way to go Jason! ���� Thank you for earning my business and making me a customer for life! Adam
Adam N Spencer
Mar 20, 2018
5
I was searching for a 2018, Nissan Rogue @ Cars.com. Using your website, I found the best price on the SL model @NissanAutoNationMarrieta. We purchased the car and my wife and I are extremely satisfied with our purchase. Got a great deal and a great finance rate.
Philip Cook
Mar 18, 2018
1
I hadn’t even closed my car door and one of the salespeople, Jesus, was already all over me with questions. Super aggressive and wouldn’t just let me browse without asking questions. Got back in my car and drove away. I can’t imagine how the rest of a transaction would go.
Scott Trump
Mar 17, 2018
5
Excellent! Every time I visit, buying or for service.
Ruby Daniels
Mar 16, 2018
5
Great service. Had my first oil change and rotate and balance. I was in and out in quickly.
Alexander Baker
Mar 13, 2018
5
Absolutely amazing experience. It made the drive to Marietta absolutely worth it. Not once did we feel like we were being manipulated. Everyone was above board and honest. This is definitely the way it should work. Thanks to everyone at Marietta Nissan.!
Bridgette Vargas
Mar 10, 2018
1
WORST CUSTOMER SERVICE EXPERIENCE EVER! I got my car serviced here in January of 2018 (for the first and last time) and I had the worst service experience of my life. I was the first service appointment of the day and had arrived before any other customers for service that day (12 minutes prior to the service department opening up). When the service bay opened, I pulled in and waited for someone to assist me and was ignored by three different staff members (all white). Each of the three saw me and acted as if I was invisible. No one even spoke to me. About 12 minutes after the department opened up, a white lady drove in to the bay and was greeted immediately, checked in and serviced ahead of me. All the while no one has even acknowledged me yet. I emailed and left voicemail messages for both the store and General managers to voice my concern and neither one of them responded back to me. This let me know that they condone this type of treatment at their facility.
Latrice Crockrum
Mar 6, 2018
1
Got a recall notice & told to schedule a fix. After going through countless circling of the phone system that never took me to the department I was supposed to be connected to, I finally talked to a human who told me to make an appointment. Connected to yet another department, left a voicemail, never heard back. Guess my recall wasn't important to them since it wasn't a paying job. Thanks for nothing.
Matthew Hro Lehosit
Mar 3, 2018
5
sales person listened and made sure that I was completely satisfied with truck
John Murdock
Feb 19, 2018
5
Jonathan went above & beyond to make sure that I had a pleasant AutoNation buying experience.
Matthew Harris
Feb 18, 2018
5
CM Patel helped me buy a new Titan. We went back and forth on price, but never once did I feel pressure to buy nor did I feel like his counter offers were unfair. We ended up agreeing on my offer and not a cent over. Best experience I have ever had buying a car!
Cody Gerdes
Feb 16, 2018
5
Thank you so much I love my new Rogue. Special s/o to Rich Muhammad in finance.
Kindra Singletary
Feb 8, 2018
5
Like autonation and would refer people to that facility
Connie Dunwoody
Feb 7, 2018
5
People are always telling me to go someplace besides the dealer for my service so I can save money. However I truly believe that going to the dealer where the technicians are trained specifically for your vehicle and the parts are guaranteed from the manufacturer has resulted in longevity of my vehicles and that is where the money-saving really shows up. I started with Nissan of Marietta back in 1980s with my Datsun truck, then I bought a pulsar that due to maintenance lasted over 400 thousand miles and now I am still enjoying my 2002 Xterra very much. So for 30 years I have watched these guys improve customer service and add amenities and personnel to assist the service managers. The only tiny complaint I have is the wait. But a hot chocolate and large screen TV with my favorite home makeover show was a big help!
Melissa Vickery
Feb 5, 2018
5
I have to hand it to the service department today, especially Jason. Saturday is a busy day; I had my Leaf picked up in ~5 minutes. Jason was excellent throughout the whole repair process; the staff on deck this morning was hustling to take care of everyone quickly and pleasantly. The young lady helping had my name, keys, and car pulled up before it was my turn.
David Van de Vate
Feb 3, 2018
4
Good people and easy to do business with Car running good My sales man assist me with this transaction
Irenge Olivier Mubonzi
Feb 3, 2018
5
This was the easiest car buying experience I've ever had. It was worth our 3 hour drive. I highly recommend CM Patel!
Tina Rhineberger
Jan 30, 2018
5
Buying a car is most stressful moment, but not at Nissan Autonation Marietta GA Mainly because of My sales consultant Mr Ramay Ahmed. He was very patient, very courteous and through in explaining me the sales procedure and all the details of my car after my purchase. I have a Nissan dealer in columbus Ga, but because I got A good deal and because of my efficient Sales consultant Mr Ramay Ahmed and the rest of the staff including the internet sales manager, I drove all the way to Autonation Marietta GA. Make sure when you purchase your next car at Autonation Nissan Marietta GA you ask specifically for Mr Ahmed Ramay.
Ariz S Amaria
Jan 29, 2018
5
I got in and out in a reasonable amount of time. My questions were answered and repairs were done to my request and satisfaction.
William Forsythe
Dec 7, 2017
5
Stephanie Parker in service is awesome.. very professional and attentive.
Lucy Pascocello
Dec 5, 2017
5
Great service. Came to look for a new vehicle and left with one not exactly the one we wanted, but the service was amazing.
Garry Davis
Dec 2, 2017
5
The best part of the process was my sales person Marcos. He went above and beyond to make sure I was happy with my purchase. I love how honest the sales team was during the process. I would definitely purchase another car from auto nation.
Aquarius Barnett
Nov 29, 2017
1
I'm really tired of waiting 40 mins to get my car service (with an appointment I might add). Who cares if you "technically" have to be checked in my a certain service person... get off your behind and be helpful!!! Horrible customer service!!!
Rhonda Rj Johnson
Nov 21, 2017
5
I bought my daughter a 2016 Maxima on Tue Nov 14. The experience was as smooth as could be. Our salesman Pharoe was fantastic! He listened to what we were interested in and the safety features that were important to me. That was instrumental in helping us decide quickly and with confidence and the Maxima that we purchased was the first car that we test drove. I believe this detail sets Auto Nation and Pharoe apart from other dealerships. The day we purchased the car happened to be Pharoes day off but he came in to make sure everything was smooth for us. The financing process was also smooth and low pressure. We will definitely be back for our next vehicle. Thank you Auto Nation! Mariah and Alexis Pryor
Mariah Pryor-Burtzlaff
Nov 20, 2017
5
I went in to take a look at 2017 Nissan Rogue Sport model for my daughter. My sales person was Muhammed Tahir. Very nice person and a non-pushy sales guy. Also the finance manager was extremely nice and not pushy. Needles to say I drove out with a new car for my daughter. She loves the car and so do I. It seems the car was made just for her. I would definitely buy another car from here. Thanks
Christopher Laldin
Nov 13, 2017
1
The most horrible, unprofessional service Ive ever received at a dealership. It all started when my alternator went out in 2016. They were very friendly at first, but the moment I decided to trust them with my car, everything went downhill. They stole several items out of my car when giving me a complimentary detail for which I did not ask, and they could not seem to locate the items when I personally went back to the garage to look for myself. They fixed my alternator - only to find out theyd broken my A/C in the process. When confronted, they tried to act like they didnt do it, until I went to management. Foolishly, I trusted them again with a simple task: replacing windshield wipers. In doing so, they left the plastic on the new blades, which was a serious hazard driving in rush-hour rain. Just when I decided to stay away from AutoNation Nissan Marietta, my alternator went out AGAIN
only one year after they fixed it the first time. Again, they tried to wiggle out of taking responsibility, until I spoke with management
again. The cherry on top
.. Two hours after picking up the car from the dealership, it broke down in the middle of an intersection
.. I ended up needing to get a new car (which I was not happy about, and it was NOT from Nissan). It was apparent that theyd damaged my alternator (and who knows what else) beyond repair. The only reason they have such a high rating on Google is because they give incentives for good reviews - but please dig deeper before trusting them with your car.
FordFella
Nov 10, 2017
5
Service and staff are always the best! The service to my car was extremely quick and painless!
Carmella Turrentine
Nov 8, 2017
5
Good service from Ashley. I got great help and answered all my queries
Srinath Paladugala
Nov 5, 2017
5
I was nicely greeted by Stephen in service. He went over what service was going to be done to the Rogue. Within an hour I was on the road.
Pat Holland
Nov 3, 2017
1
I brought my car in last Thursday for a replacement driver's side window. I was told the window would have to be shipped in overnight from a neighboring Nissan dealership and it would be ready the next day. The next day (Friday) I receive a call the window was placed on backorder and would not be ready until Saturday. By Saturday at 3 pm, I've received no update from Nissan Marietta so I call the maintenance department for an update and I am told the window is being shipped from Texas and it would not be ready until Tuesday. On Tuesday I receive a call that my car is finally ready. I return my rental vehicle and am questioned about paint chips on the driver's side door and I am accused of causing the damage however no one bothered to look at my rental agreement which clearly states there are paint chips on the car. The women working the maintenance desk ask if that note was written at the time I left the dealership essentially accusing me of forging the note. I will never return to Nissan Marietta again in my life.
Jason Gilbreth
Nov 2, 2017
5
I PURCHASED NISSAN SENTRA FROM AUTONATION AND SALES PERSON MR C K PATEL AND HAD A GREAT EXPERIENCE PARTICULAR MR C K PATEL IS VERY SUPPORTIVE AND KNOWLEDGEABLE .
Atmaram Patel
Oct 29, 2017
5
Sales manager (William Weatherford ) and salesman (Jaime Pesante-Davalos) were very helpful and honest.Go see Jaime when you get there.
L Ray
Oct 28, 2017
4
Service was Good! Employees were friendly and helpful. The facility was comfortable. Providing rental was extremely helpful and appreciated.
Edgar Jordan
Oct 26, 2017
5
I came in my 350z without an appointment and even though there were people ahead of me, someone was always watching to make sure I was getting helped. Ashley ended up assisting me and she was absolutely fantastic, I cannot stress enough!! She was incredibly personable and the experience was like I'd been there 1000 times before!! 110% will return for future service!!!
Adam
Oct 25, 2017
1
I bought my car from them in May I had a problem with it stalling out so I took it back to them they told me that they would charge me for an issue that should have been corrected before I bought the car. They tried to charge me for a air breather hose that should have been replaced before I bought the car so I just went ahead and bought it myself and put it on and they will no longer be getting my business
Demondray Mosby
Oct 21, 2017
4
I took my car in before my 120K mike warranty expired. The transmission has problems when I?m on long drives. Unfortunately they could not recreate the problem. I?m going to take the car on the road soon to recreate the problem. I?m told that they will honor the warranty at that time. The customer service was excellent.
Lowette Swinton
Oct 18, 2017
5
Great service both by representatives and mechanical personal. Our second car from this Dealership and will return for another.
Dan Weissbach
Oct 12, 2017
5
Richard was amazing on getting me in and out ahead of time, service here is excellent!
Gary S. Austin
Oct 10, 2017
4
Nome required. Previous questions were answered positively.
Ed Sherrell
Oct 10, 2017
5
These 5 stars are for Tamara ONLY. I tried to get pricing for a few services and spent 30 minutes trying to get a hold of someone. I normally have great things to say about my experiences at Nissan, but today just showed that it can't be 100% all the time. I get it, we're all human. Except for Tamara, who was able to answer my question in less than 10 seconds which makes her SUPER-human. Thank you Tamara!
Ryan Pate
Oct 9, 2017
5
This location always treat me right ? I was coming here first wen to another location and came back.
Terri Martin
Oct 6, 2017
5
My service advisor was Ashley and she did a wonderful job very courteous and helped me solve my power steering recall issue. I would not have given the dealership of 5 if it hadn't been for her. No communication from other service advisor Zach when Ashley was off. Also car was not clean when I picked it up and I could not wait any longer. It should not take 45 minutes to pick up your car when told it is ready.
Susan Sun
Oct 5, 2017
5
Very good experience with AutoNation. I will recommend this dealership to my Friends and others.
SANJOY MONDAL
Oct 3, 2017
5
Very helpful and cheerful staff. The reception area very clean and comfortable.
Macleana Yasa
Oct 2, 2017
5
Adolf was extremely meticulous and thorough in each step of the way with always a smile on his face.
Balakrishnan Kandoth
Sep 28, 2017
5
I got an excellent deal on a 2017 Nissan Altima as compared to two other local dealerships and was treated with respect and given complete honesty. Salesman provided a great tour of the dealership and provided me with great tutorial of my new car. Really enjoyed my experience.
Darrell Wright
Sep 26, 2017
5
Mr. Richard Philadelphia at Service was very nice and helpful. I would recommend this place to my family and friends.
Chul Lee
Sep 26, 2017
2
I brought my car in for an oil change and tire rotation. It took 2 hours even though I had an appointment. I appreciate the car wash, but after I got in my car, I see that not only were my tires not rotated (the back right tire was lower than the other 3), but they didnt even bother to put air in them during the 30 pt inspection. The kicker is, I was charged for a tire rotation! This makes me doubt the oil was changed too. I have never had an issue with a Nissan dealership, so I will be finding a different dealership to service my vehicle.
S H
Sep 12, 2017
5
Richard and Tamara are the best and effective team players I've ever encountered at a dealership.
Betty Alford
Sep 12, 2017
5
My salesman, Bikal, was very nice, patient, and willing to work hard to put me in a car that felt like mine. He succeeded. I've only had the car a few days now, but, it drives like a dream and I'm enjoying it completely. I have a lot to learn about all the bells and whistles, but, Bikal assured me that I could come back any time for further or repeated instructions.
Bette Fechtner Bryman
Sep 9, 2017
5
I was taken back for my service within 15 minutes of my arrival. My service Representative covered all the things that needed to be address on this visit and let me know the cost upfront.
justen400
Sep 7, 2017
5
From the moment salesman Mohammed T. greeted us in the dealership parking lot, things kept getting better and better. We gave him our list of features we wanted and our price range. Within 10 minutes he found our perfect car, in stock at the dealership. We thought, "OK, next comes the "Sales Price Salsa Dance": I want to pay this, but the dealership won't take less than that. Didn't happen. After a 5 minute conversation, we reached a compromise, shook hands, and I drove home in my new (used) car. One of the easiest and best purchases we have made in a long time. Thank you Auto Nation and Mohammed T.
Sonia Anderson
Sep 2, 2017
5
I was shocked at not only the deal I received but how quick and easy the entire process was. Everyone was so helpful! They definitely have a customer for life!
Jessica Woods
Sep 2, 2017
5
A great experience with Service. Wish I didn't need the repair I had to get, but they -- particularly Ashley -- were wonderful. My Altima would have been dangerous to drive so they worked me in and got it taken care of. Would definitely recommend.
Mac McKinsey
Sep 1, 2017
5
CE was great. He made the buying process very easy.
James Kilburn
Aug 29, 2017
5
My service advisor Jason Demars was very professional, curtious of my time and expedient in getting back me when I called. All the employees at Autonation Nissan Marietta get a five star rating in service and quality.
Andrew Hyatt
Aug 28, 2017
5
Very quick and professional service. Also washed my car for me which was FILTHY! I've had 3 Nissan vehicles that have been serviced here and they never disappoint me. I drive 15 miles one way to get my car serviced here because no other dealership offers the same level of service.
Veronica Jackson
Aug 25, 2017
5
My husband and I bought a 2010 Nissan Frontier this past weekend with the help of Duncan. He was great! The finance team was great! Any questions or concerns that we had were quickly resolved and answered. Will definitely do business with them again in the future.
Danielle Lopez
Aug 23, 2017
5
Just bought my first new Nissan from Marietta Nissan and I was surprised at how well the experience went. Everyone involved was so personable and helpful.
Lynn Sweitzer
Aug 20, 2017
5
They should know when you schedule your service appointment and check in at the service department that you have purchased their service agreement. Too quick to tell you what the charges are, I had to tell them. I wished I had been informed when I purchased the service agreement I could only bring the car to an Auto Nation dealership.
Michael Ward
Aug 17, 2017
5
Great location to visit, have went to other auto nation location on Thornton Rd, customer service here is the best. Will definitely go back to this location.
Kim Ware
Aug 15, 2017
5
I like the car but the sales Representative neglected to tell me about the auto stop, If I knew about it, I would not have bought the car.
Cassandra Pegues
Aug 15, 2017
5
I had a wonderful buying experience with Autonation Nissan Marietta. My salesperson, Maurice Brooks was so helpful with my buying selection of my 2015 Nissan Altima, Both the salesperson Murice Brooks and Manager Richard Muhammad were most helpful and courteous throughout the car purchase process. I am delighted with the purchase price I paid for this car. Murice thoroughly explained all the new feature instructions, i.e. navigator, cell phone APP, backup detection screen, etc. and took me on a test drive so that I felt comfortable driving my 2015 car. Before I drove off, my Nissan Altima was thoroughly clean and polished...it looked like a brand new car ! The Autonation Nissan Marietta showroom is a beautiful facility. I would highly recommend it to anyone wanting to purchase a fabulous Nissan vehicle.
Carole Brusa
Aug 14, 2017
5
Before I went there, I went to other dealerships to look at other make and models and I'm not going to bad mouth the other places but obviously I ended up in AutoNation. I give them A++, Bikal and the staff were amazing to deal with I never felt harassed or pressured to make a decision that I wasn't comfortable or confident with. I had a great experience purchasing a brand new vehicle from them. Thank you!
Norberto Rodriguez
Aug 13, 2017
5
I was very please with my overall experience.. I had a warm greeting and got everything I needed done and more to my car. You can say I am a satisfied customer.
Jaanae Wilkes
Aug 11, 2017
5
This was a really good buying experience. The vehicle was exactly as shown with the same price. No haggling. My salesman, Dikal,was the best. Personable and professional.
Ted
Aug 10, 2017
5
Had a great experience here! Great customer service and done in a timely manner! Would highly recommend!
Tamika Jones
Aug 7, 2017
5
The buying process was very smooth I went it and came out with what I wanted EVERYONE there was extremely helpful and kind.
April Streeter
Aug 6, 2017
5
Walked in for an oil change and after atleast an house, oil change, tires rotated and car washed. Excellent customer service Jason Demars!
Justine Brown
Aug 2, 2017
5
Tasia and Duncan are great. They followed up politely without being pushy. Commitments were honored and the buying process was more straight forward than I thought.
Jdmitchell67
Aug 1, 2017
5
Great service with Richard. He got my car serviced in a timely manner even with a flood of customers
Arlene Fagan
Jul 31, 2017
5
Couldn't do enough for us to make the process easy. Went above and beyond trying to get us a lower interest rate. Great customer service
Roberta Ventre
Jul 28, 2017
5
I had a great and pleasant experience at this facility
Erin Mcelwee
Jul 24, 2017
5
Staff were friendly and respectful. I feel like they looked out for my best interest because the situation I was facing. Thanks AutoNation !!!!
Mae Rudd
Jul 22, 2017
5
Richard was my salesperson. He was extremely knowledgeable and informed me of all of the services that are needed to maintain the upkeep of my vehicle.
Quiana Woodruff
Jul 20, 2017
5
The customer service for my vehicle repair was excellent. I was told exactly what I needed, the cost, and any further recommendations (which I value, for the life of my vehicle). I would definitely return and specifically request Zach.
Delvin Jones
Jul 20, 2017
5
Zack was wonder. I felt like he truly valued me as a customer. I will come back soon and look for Zack for all my future car issues. Thanks for hiring great people like Zack and the mechanics that work there.
Tracy Snow
Jul 19, 2017
5
The experience was wonderful. Mr. Richard was extremely polite and scheduling the service I requested for my vehicle. He called me after I dropped my car off and and gave me a few options to consider after the service was completed. Overall the politeness is definitely what I liked most.
Rapheale Adams
Jul 17, 2017
5
I came in to get the wheel bearings replaced on my vehicle. The service was covered under the manufacturers warranty. No more roaring noises!
msjls882
Jul 7, 2017
5
I had a great buying experience with this dealership
Marion Anderson
Jul 3, 2017
5
The service was great and Jason was fabulous I am good with the service I received from Jason
Sylvia Pursley
Jun 30, 2017
5
A really great team and service. This is my 4th Nissan - Bought the Sentra SV - Really impressive model. Happy 4th xxxxxxxx
Roy Naturman
Jun 28, 2017
5
Excellent costumer service! Completely satisfied with the purchase of my new vehicle!
Josymara S Dos Santos
Jun 27, 2017
1
On Father's day weekend I brought my car in for a basic warranty replacement. Ended up dropping over a grand on my 120,000 mile maintenance. That Sunday I was stranded on the side of the road because a basic clamp was not properly put back in place and I lost all my recently paid for transmission fluid. I placed a call to autonation and I was assured that when I could get my car back there (the next Saturday) that it would be taken care of and someone would be ready to help me. When I brought it back the following Saturday for them to re-flush my transmission and put in new fluid, I was met with questions and confused faces. No one knew I was coming nor did they know what had happened. I live 4 hours away and was in no way compensated for my lost time or money.
Miranda Migues
Jun 24, 2017
5
Excellent customer service Zach was great! Stephen and Eloy are stand up guys as well! Exceptional comfort especially when taking care of ur car
Nicole Reed
Jun 23, 2017
5
Great customer service representative. I got a recall notice concerning my passenger side air bag. My representative had me in and out in less than two hours. He did a great job.
Rick Whitlow
Jun 20, 2017
5
I had an accident in my company parking garage and had a good bit of damage to my passenger side front end. Filed a claim and had the repair work done at the AutoNation collision center (they are a part of the Autonation Nissan company, but operate out of an entirely different location that the actual dealership. Anyway- they fixed the cosmetic damage but after picking it up and while on the way home, I noticed the transmission was slipping. I called the collision center while driving home and let them know that I was experiencing problems with what sounded like the transmission. The Collision center told me to bring it to the Autonation dealership for inspection. Well, within 5 min of hanging up , my car died in the middle of the road. I ended up having it towed to Autonation (the dealership- not the collision center), and called my insurance company to let them know that something was still wrong with my car. They told me to have Autonation do a transmittion tear down to find out whether the issue could be linked to the accident or something else (to determine whether my insurance would cover to fix it or not). I coordinated that with Zack- service manager at autonation Nissan, to get that done. Since that first phone call to Zack, i was kept informed and updated of every step and concern along the inspection, repair process. Insurance wouldn't cover the cost to fix the transmission repair, but Zack assured me during the process that if the insurance company didn't cover it, autonation would- with no charge to me (apparently, something was missed (or not done properly) in the origional body work/repair from my accident at the autonation collision center). True to his and Autonation's word, I did not have to pay anything out of pocket. They replaced the transmission and got me back in my car after one more week or so in the shop. So far- no issues at all the way my car drives. Although the collision center may have missed something- they did a great job with the cosmetic repair. and the Autonation service department (Zack and team) provided great customer service after the issue was discovered.
runatlanta
Jun 16, 2017
5
The sales person that sold me my 2015 Murano, Mohammad Tahir, provided a pleasant and supportive buying experience. He answered all of my questions and provided critical information about the vehicle and the operation of its features. If I were to rate him, I would give him and A+. I can say the same about the finance officer that assisted me in obtaining financing. Overall, AutoNation Nissan Marietta is hands down the best dealership I have ever experienced over my long driving career. +
William Wilson
Jun 13, 2017
5
I went in for a service and waited for my vehicle. The service was performed in a timely manner.
Lhall917
Jun 12, 2017
1
The facility was clean and the fact that they had a playroom made experience even better. I had a one year old with me. I believe the guy that was helping me was Alex. I tried to verify insurance for a rental, computer was moving extra slow, my insurance app had to update before i could access it, then phone died. Called to have it fax, fax wasnt coming through. During that Alex moved all 3 carseats, they were setup and ready to go. He went back geabbed my charger out my car which was parked a good wax distance. And i had to be at work. He was very mindful and helpful. Despite technology working against me, it was a great experience. Thank you
Emanne Poole
Jun 12, 2017
5
I have recently had my oil changed. I received excellent service.
Evelyn Cooper Poole
Jun 9, 2017
5
The service that I received was outstanding! Jason was my service Manager and he made SURE that I was taken care of!
hlock20
Jun 9, 2017
5
I always receive great customer service from our Service Rep Richard. He is always professional, courteous, and friendly. I can be assured that my visit will be pleasant, and my service will be prompt. I appreciate his knowledge and great attitude.
Valued Customer
Jun 9, 2017
5
Very friendly and helpful. Great customer service.
Rebekah Lafauci
Jun 9, 2017
5
Our buying experience was awesome. Relaxed, efficient, friendly and knowledgeable with the best prices and selection around. I would highly recommend this dealership to anyone.
Eileen Griffin
Jun 8, 2017
5
Great to work with we lived all the way in northern South Carolina they met us half way and were very nice people!
Jerrry davis
Jun 6, 2017
5
My Apt for two recalls, tire rotation and oil change for my 2016 Altima was much shorter wait, thanks to Jason and the staff, mechanics at Auto Nation Nissan. They were very helpful and with free coffe and snacks, the time flew by. Thanks Jason for going over my services and explaining in detail...
Theresa Kaspereen
Jun 5, 2017
5
fast and convieniet clean facillities attention to detail
Valued Customer Barry Lee
May 31, 2017
5
Great staff. Jason was friendly and very helpful. I felt comfortable.
Valued Customer
May 30, 2017
5
Always great customer service and quality work. In and out fast. This is my 4th Nissan and is an awesome vehicle.
MichaelR
May 19, 2017
5
Always a good experience! Lots of information about my car and what it needs and then great service!
Mary Kerwin
May 16, 2017
5
Loved working with Keysha Quinn and the finance manager. Easy and painless process and everyone went out of their way to help me get out of my lease and buy a new Nissan Rogue. Would definitely send people to them. Love my new car!!
Barbara Baez
May 10, 2017
5
Very pleasant service Great customer service work was done on time when promised, very clean and neat atmosphere great customer service from the beginning to the end.
Tamara Smith
May 9, 2017
5
Adam got me in and out the time he promised Great service!!!!!!!!!!!!!!!!
Jay
May 8, 2017
5
Duncan was very knowledgeable and friendly. He took his time explaining everything about the car that I purchased. I was really happy with the whole process.
RAslim
May 7, 2017
5
tried to get an appointment for an oil change on 4 - 29 , and 30 , called several times no answer, so I went on 5-1 got my oil changed without an appointment and I think I over charged
Jim Mayes
May 6, 2017
5
The transmission to my 2013 Nissan Altima went out and I didn't feel that I should pay $3900 for a new transmission on a 4 year old car. I decided to get a new car and my salesperson Keysha Quinn was amazing. She really took the time to figure out what the best options would be for me and got me the car that I wanted and needed. She provided awesome customer service. I would definitely recommend Auto Nissan in Marietta to any of my friends and family.
Alexis Bridges
May 3, 2017
4
Excellence Service with Steven Velazquez . I will be please to use Auto Nation again.
Gregory Jackson
May 1, 2017
5
I walked in thinking negatively about my chances of getting a much needed vehicle. Thought I was going to have to settle. I was surprised. Big time. Excellent service and attention by everyone we came into contact with. And I drove away with just the car I needed.
Tom Milley
Apr 30, 2017
5
DUNCAN "Donuts" helped me when I was in a time of great need. He worked and worked to get me into a vehicle. He and all the staff here where G-Ds messengers that day! I will buy all my future vehicles here!
Charles Roelle
Apr 26, 2017
5
I purchased my Altima here 4 years ago and each experience since then has been top-notch. Every service technician has been very professional, knowledgable, and customer oriented. Always appreciate the car wash and vacuum at the end of the visit!
Valued Customer
Apr 21, 2017
5
My customer experience was wonderful! Stephen is very personable and he always make me feel priority even though he has tons of other things going on!
JessiD4
Apr 13, 2017
5
My service consultant was awesome! Coming in for an oil change only I was told of other concerning issues with my car. This put a small damper in my plans but Jason was understanding and helped me out the best he could. I really appreciate his effort and kindness! My Saturday turned out to be ok after all. I will be returning because of the treatment I received from him.
nleslie0818
Apr 10, 2017
5
Top notch professional who invest quality time with their customers. Every step of purchase was performed with the client's interest in mind. Thank you C M Patel for working extremely hard to ensure that I received the vehicle that I requested, even though you didn't have it at your local dealership. Definitely will refer my friends to this establishment. Didn't mind driving over 300 total miles for a competitive price. It was worth the drive.
Kenneth Lovings
Apr 8, 2017
5
Bikal was great to deal with. He went out of his way to make me comfortable and make buying a new car a great experience
Nadine
Apr 7, 2017
5
We purchased our Nissan Murano at Autonation after a disasterous buying experience with another Nissan dealer in Woodstock who promised to honor TrueCar pricing and then proceeded to haggle every step of the way. The folks at Autonation had the unit we wanted, gave us a price almost $2000 lower than the other dealer (who swore they were losing money at the higher price), and had us driving away in the new car in a ingle visit. No haggling, very thorough, showed us everything possible about the new vehicle before we took ownership, and treated us with courtesy respect, and professionalism. A great team to work with.
Larry and Karen
Apr 4, 2017
5
Excellent Experience. Price was fair, inventory was available as stated, The facility is nice and the people act with integrity.
JXNANCI
Apr 4, 2017
1
I had my car towed to this Marietta location I called the location before my car was towed. One I arrived I was advised by a service tech that they had a three day backlog. I explained I called before I had my car towed and no one told me they were backlog. He sad sorry no appointment no service. He stated he was paid commission and since I talked to a female he said maybe Stephanie could assist me. Stephanie is a 5 star employee she listened and understood my frustration 4hours later she was able to get a diagnostic on my car get me into a rental have may car repaired within 48 hours However since my $900.00 alternator repair and battery replacement the a/c in my car does not work the compressor does no engage just blows hot air. It was working before i had the car serviced. I have called the service department 4 times each time I have left a message for either Stephanie or the manager to ask if the a/c was disconnected during the repair. Feeling frustrated! I want someone to return my phone calls
Angela Potts Allen
Apr 2, 2017
5
Duncan was wonderful! he helped me take advantage of the manufacturer incentives in the most beneficial way. The showroom and friendliness of the staff is also an added plus.
Sue Bayus
Apr 1, 2017
5
Purchased a 2017 Pathfinder and the sales and financing experience was excellant
William Allen
Mar 26, 2017
5
I am super happy with my purchase and I recommend Ducan as a sale person,he is the best,he always does a great job.Its my second car that I bought at Nissan Marietta and Ducan did a perfect job on my first one and now on my second one,thanks Ducan and thanks Nissan-Marietta(everybody there it's really nice,polite,happy...)I definelly will be back for the next one.I am in love with my new car!!!
Fernanda Garcez
Mar 21, 2017
5
AutoNation Marietta was great! Tahir and Duncan were a great team! Everyone at AutoNation had exceptional customer service!
Matthew
Mar 21, 2017
5
Jason was awesome!!! He also made suggestions to keep car running.
Aramat Hopkins
Mar 20, 2017
5
OVERRALL GREAT SERVICE WITH CUSTOMER SERVICE AND REPAIRS TO CAR. COMPLETED IN A TIMELY FASHION.
DEBBIE HAYNES
Mar 20, 2017
5
Great job! I had the most concerned service Advisor Mr. Austin! I've had issues with a previous Nissan Dealer and was able to completely turn my negative experience into a positive one! I appreciate great customer service anywhere I go especially at a dealership! Thank you Mr. Austin you were awesome!
Mani A. Harris
Mar 16, 2017
5
Nice attention, good communication, and the employees are very nice.
Clary vazquez
Mar 15, 2017
5
Had an awesome experience! CM Patel was awesome! He worked hard all day to get us the deal we needed! Everyone we encountered were helpful and very nice! Love my new Nissan Rogue !
Angie Baumgartel Conley
Mar 12, 2017
5
Very pleased with the level of service as a customers in the service department. Also with the finance representative Daniel Feliciano
Nerissa M
Mar 12, 2017
5
These guys are great. My first experience with this location was for my 5,000 mile service. I couldn't have asked for a better experience. Richard, Service Manager treated me as though I was their only customer. On a scale of 1-10, these guys get a 10!
Barbara Moody
Mar 8, 2017
5
Stephanie was great. I had made my appointment with Bobby, but he ended up with the day off of my service and called me to see if I would like to see someone else, and I said that would be fine. Stephanie was busy when I arrived and another guy checked me in. When it was time to pay, my total was higher than I was told by the guy that checked me in. Stephanie explained that each test was $123 and since the guy didn't tell me this before, she took one of the charges off. I can't give them five stars, because they need to make sure they explain each charge before hand, so that customers know. I will return in the future.
Renee Gray
Mar 5, 2017
5
Excellent experience considering that I really do not like shopping for a new car. Mr. Adolf Ebile, the salesperson who sold me my 2017 Nissan Rogue SV was really outstanding. He was patient, beyond words, not "pushy" or tried to sell me something other than what I was looking for. In fact, the Rogue that I wanted, color wise and with the options I was looking for was not on the lot and so Mr. Ebile drove to another dealership to pick up the perfect vehicle. How is that for excellent service. I would also like to say that Mr. Anton Davis, the Manager, at AutoNation worked with us (my daughter and I) in terms of coming up with an affordable price for my new vehicle and offered me a fair trade in price for my old vehicle. Actually, purchasing a new vehicle can be a pleasant experience if you go to the right dealership! Way to go Auto-Nation!.
Mildred Gergelyi
Mar 4, 2017
5
I took my car in for a service recall. Although it took a little longer for them to complete the job, I was given a heads up by phone as well as when I arrived. My service representative Adam was great and very concerned about my time and patience. If you ever have to take your car to Auto Nation Nissan of Marietta and you want a great service rep ask for Adam.
Alesia Kim Hayes-Hill
Mar 1, 2017
5
Wow! Care and service was great! My car sounds good and looks great! Thank you! My car was vacuumed and washed! Great Service!
mccruth
Mar 1, 2017
5
I love auto nation Nissan ! The stuff are very friendly and helpful .
Cecil Pante
Feb 26, 2017
5
I had a great experience from salesperson Tasia Simpson. She was very professional, courteous & friendly. She made buying my first car a great experience. Her manager went about & beyond to make sure I was happy.
Auto nation Nissan Marietta
Feb 23, 2017
5
We had been visiting various new car dealerships looking at what was new. This was a frustrating activity due to the interactions between us and the salespeople. We encountered overeager, pushy people until we came across CM Patel at AutoNation Nissan in Marietta, GA. Not only was he pleasant to deal with but his knowledge of his products is extensive. The facility is spacious, comfortable and clean. The entire process of buying a new car was a positive one.
ClareJim
Feb 22, 2017
5
I brought my altima somewhere else but wanted to come to AutoNation Nissan for service, originally went in for a diagnostic (witch I had a appointment) but then realized I didn't need one just a oil change, so when I told them I want to change what I came for it was no problem, everyone that passed as in workers were so nice, I will be back for other services THANK YOU!
Javon VS Von Jefferson
Feb 18, 2017
4
The process began on line and moved very quickly to direct contact with the sales rep. All aspects of the purchase went very well.
Eve
Feb 15, 2017
5
I purchased a certified pre-owned 2014 Nissan Altima and was happy with my experience. Tahir Muhammad was my sales rep and not pushy at all and very helpful. I would return here to purchase another vehicle.
Ginger Williams Domenico
Feb 13, 2017
5
This is my fifth Nissan I've leased from AutoNation Marietta. Our salesperson is Wayne Parker. Wayne has a very reassuring demeanor and makes the decisions that must be made before deciding on the vehicle of choice, as painless as possible. We have ALWAYS been satisfied with the end result and have enjoyed several years driving a Nissan......(P.S. - This go-round, we decided on a Murano and love driving this car!)
Barbara Allen
Feb 12, 2017
5
I never leave dissatisfied! From the time I get there, they are very welcoming and the work is always done in a timely manner!
Valued Customer
Feb 8, 2017
4
Service representative Bobby Austin is very helpful. He always smiles. It is very easy to communicate with him. Even you don't have an appointment with center, he will always make sure that you will get the service as soon as possible. He is really nice.
Valued Customer
Feb 3, 2017
5
Have serviced my Maxima there for 2 years now and have had excellent service. Everyone has been friendly, prompt, detailed and fair! First was Eloy, now Bobby is my go-to guy!
Eric Decker
Jan 27, 2017
5
Excellent customer service,Jason was really helpful and friendly
Claretha thomas
Jan 25, 2017
5
Wait was longer than normal, but they let me know that when I got there
Megan Perkowski
Jan 17, 2017
1
I recently bought a Toyota Camry and was pretty upset that the sunroof didn't work so I scheduled an appointment and they said that my warranty couldn't cover it! So they sent me to the auto nation Toyota and they were going to charge me 300$ Are you kidding me! They didn't even care that the sunroof wasn't working before I purchased the car , so thanks auto nation Nissan this is my very first car and I feel that your sales associate shouldn't take advantage of that !
Eva Martinez
Jan 14, 2017
2
Great sales experience with CM. had to wait 2 weeks for a drive out tag due to various problems.
Georgee
Jan 10, 2017
5
Jason at AutoNation Nissan was very helpful. I originally scheduled this service to get 3 recalls completed on my 2015 leased Leaf and wasn't offered a vehicle to drive and cancelled the appt because of the trouble and time to get this done. I worked with Jason D. In the service dept and he made the visit as painless as possible. Thanks!
Valued Customer
Jan 5, 2017
5
I had a great experience at Nissan Marietta. Our sales agent, CM Patel, was great. He was very knowledgeable and patient and ended up giving us a great deal on a Nissan Rogue SL. I would highly recommend CM Patel and Nissan Marietta.
Dave Dinschel
Jan 3, 2017
5
The experience i had with Keisha it was awesome she did everything in her power to make sure i was satisfied and got the car i wanted good low miles and great condition.She went above and beyond yo make sure we were satisfied when we left god is good and she's the best. I would recommend her most definitely
sheila
Jan 3, 2017
5
Great buying experience. Everyone we came in contact with, especially Jesus and Dave were very professional!
Michael Redd
Dec 30, 2016
5
My experience with this Nissan dealership has always been positive. I have nothing but good things to say about them...
R.L. Gregg
Dec 30, 2016
5
Very good experience overall. Every person we had contact with was very professional and personable. ?????
Melissa Whitley
Dec 27, 2016
4
Service good. Advisor good. Need a service department person dedicated to answering phones and giving customer vehicle status reports. When this happens, I will up my rating to 5 as the service itself is excellent.
Gailfish
Dec 26, 2016
3
I made an appointment online for 1:30 after leaving a message with the service department. The service adviser who I scheduled my appointment was helping another customer, however, there were 2 other service advisers sitting at their stations. No one ever acknowledged me or took the time to ask if they could help. I have been going to this particular locations for many years and always received superior customer service from my 2 previous advisers who are no longer there. The only bright spot was my service adviser, Richard, who was very professional and personable. One other point is that the service manager (I believe this was his position because he had on a white shirt), came up and started talking to Richard without saying excuse me as I was checking out. Richard had the decency and common courtesy to say excuse me before continuing the short conversation with said guy.
ladyg6737
Dec 23, 2016
4
After checking in and waiting for 2 hours, upon my inquiry on how much longer it would be, I was told from the service adviser that the service manager would have to speak with me, waiting another few minutes I was told that my vehicle could not receive fog lights as scheduled by service and I would have to get with sales on my issue. I was upset that upon scheduling my appointment and sitting for hours even after checking in, I was not told sooner.
Tracy Lettsome-McNeill
Dec 21, 2016
5
Easy leasing experience. Salesman Mohamed Toure and David in finance took great care of me and made the transaction easy & pain free.
John A Soper
Dec 20, 2016
5
Noel Philadelphia @ Autonation was very polite and friendly. he Stayed after his shift ended to ensure I was taken care of. Thxs a bunch..A really nice service adviser
Marcella Royster
Dec 17, 2016
5
AutoNation Nissaon on Cobb Parkway provided professional and courteous service for my car servicing needs. My first impression was that the facility is large and visually appealing. Once I entered I was greeted very warmly and made to feel welcome. The customer area itself is very clean, warm and welcoming with a TV area and complimentary beverages. Jason, my car care specialist was also accommodating and helpful with being pushy. I was very surprised when he offered to loan me a car to take home for the night while my car was being serviced. It wasn't long before I was on my way.
Belinda Larbi
Dec 13, 2016
5
Worked with Stephanie to get my car serviced. She has the best customer service and an awesome personality! Service was quick and easy. Thank you
Ebony Rhames
Dec 11, 2016
5
After initial difficulties to get in touch with the right person, the experience of purchasing my LEAF after the 2-year lease expired was overall very positive. I am still floored how long the paperwork seems to take, but I got a very fair deal and walked away very happy. CM Patel was a very attentive and helpful sales associate.
Benedikt
Dec 11, 2016
4
A sales lady I initially spoke to on the phone wanted to start running BS lines on me and thought the difference between $57,500 and $60,000 was $6,000 so I asked to speak to someone else. Once I started speaking with Mr. Patel it was apparent that he was professional and BS FREE. No drama. I knew how much I was willing to pay for a 2017 Nissan Armada Platinum and how much they should give me for my trade in. They agreed to the win win price and just appraised my vehicle $220 less than I thought they should have. In and out in 3 hours.Thank you Mr. Patel for making this experience pleasurable.
George Kammerer
Dec 6, 2016
3
Good service representative. However, sometime during the repair of my vehicle they broke the hinge on the front storage compartment, and cracked the circular plastic ventilator cover without mentioning this on vehicle pickup day. I would recommend the dealer, but I will also inform my friends of my experience.
bernard
Dec 6, 2016
5
Our experience at Auto Nation Nissan of Marietta was Outstanding. If you plan on purchasing a Nissan I strongly suggest you visit with this dealership. An ask for MR Patel,C M. A truly Outstanding salesperson. He listens and is attentive in the decision making process. He doesn't push and he takes the time to make sure all your questions are answered. He's not the everyday salesperson. I very happy we had him to help in our vehicle selection.
Webb, S J
Dec 6, 2016
5
I love Nissan Cars naturally and had such a wonderful experience purchasing my car from Gary Muzik ..Thx again for my 2015 Nissan Altima.. Love it 👍👍👌
Nkem Uche
Dec 5, 2016
1
I checked in to Auto Nation Nissan Marietta WITH APPOINTMENT for my car 🚗 RECLL and I Waited Long time till they finish my car, actually this is not first time, I always wait there at lease two hours and half which is absolutely pointless, they don't have respect for people Time. Please SEE us when we get thereAUTONISSAN
Gol Beh
Dec 4, 2016
5
Good service. They inspected my car. Gave me information that was needed to helpful improvements.
Osaze Shabazz
Dec 2, 2016
5
First time using Auto Nation and I was pleasantly surprised with how friendly and helpful all the staff members were throughout the whole process.
Matt
Dec 2, 2016
5
Wonderful experience and great customer service. I went in to test drive a Rogue and Juke. My sales representative, Jaime Pesantes-Davalos, helped me locate the vehicle I wanted and was very patient in letting me test drive and look at all the options I was interested in. The transaction process was seamless and I'm very pleased with my decision to do business with AutoNation Marietta!
Leah Farmer
Nov 30, 2016
5
I searched the net for 3 weeks and went to several Dealers trying to find a truck for Delana. Johnathan and Dave took very good care of me at AutoNation Nissan Marietta. They had the right color and extras on it, and I was in and out in no time. Great job guys. Merry Christmas and Happy Birthday Delana!
Brad Gilchrist
Nov 23, 2016
5
Great people. Good work. Quick service. I would go back and buy again.
A'bril Brown
Nov 21, 2016
5
I have loved my Leaf since I leased it in April 2014. I was recently in for service, and I had a wonderful experience with Mr. Philadelphia in the service department. He stayed in touch with me, diligently kept me up-to-date, and got my car turned around very quickly. He is awesome, as is the entire team!
Jeffrey Van Detta
Oct 31, 2016
5
I always enjoy having my 2014 Maxima serviced at this location. Stephanie is a wonderful service advisor to work with! As long as the service stays top-notch, this will continue to be my location of choice. Great job all around!
Melissa Houseal Manigault
Oct 17, 2016
5
I received help from Muhammad Mountassium who showed so much care for his customers! I love my new 2016 Altima SV. This is my second time receiving help form Muhammad and it certainly won't be my last!
Lindsey Crawford
Oct 8, 2016
1
Worst service experience of my life this week at Auto Nation Nissan of Marietta, after 5 years of loyalty and 3 cars purchased here its all been pissed away! Farewell Auto Nation Nissan, I won't be back!
Tom Collins
Oct 7, 2016
5
Outstanding Job by Stephanie Parker! Great People! Great Service'
Bill Nichols
Oct 2, 2016
5
Very pleasant. Stephanie was great! The recall was handled to my satisfaction. Appreciated the shuttle ride to work.
D Thrasher
Sep 29, 2016
5
CM Patel listened and got us exactly what we were looking for
Ken Martin
Sep 25, 2016
1
Bought a used car last Saturday from AutoNation Nissan of Marietta. Not a week later we were on the side of the road. The repairs are supposed to be covered by the warranty. Lets see if they comply. Either way, out at least $100 dollars already for deductible and no car Sunday or Monday because we have to wait for "approval" before we can rent a car. Not my idea of good service.
Truth_hurts
Sep 25, 2016
5
CM is a great person and overall wonderful sales man. I would highly recommend him to anyone!
Rachel
Sep 20, 2016
5
The people were very nice and.helpful. I always have a pleasant experience when I come.
Melinda Lowe
Sep 17, 2016
5
Took my car in for service. The staff was very friendly and had great customer service skills. Jason Demars is a great asset to Autonation Nissan
Todd
Sep 14, 2016
5
Great service and very little wait time. Beautiful waiting area and very friendly environment.
anthon knox
Sep 12, 2016
2
NOT A GREAT EXPERIENCE. I WAS NOT KEPT IN CONTACT WITH THE STATUS OF MY CAR. I HAD TO KEEP CALLING AND WHEN I GOT MY CAR THE INSIDE HAD DIRTY GREASY FINGER PRINTS ON THE INTERIOR.
Valued C MAISHA PITTMAN
Sep 12, 2016
5
Always good, have been using this dearlership for many years.
Valued Customer
Sep 11, 2016
5
Great service and follow up. Thorough with review
Kristy Surface
Sep 8, 2016
4
My Nissan LEAF was serviced for the factory recall notices - without any issues.
S Berry
Sep 7, 2016
5
Leased a Rogue for my mother and Jaime is by far the best franchise dealer agent I've worked with. Will definitely purchase from him and this dealer again!
Ed S.
Sep 5, 2016
5
Great service. My car was even washed and vacuumed.
Valued Customer
Sep 3, 2016
5
I have a GREAT Service Advisor named Bobby Austin; who remembers the details of my car and has taken the time to get to know me. You don't find this type of service at dealerships; but here you do, and this is important to me and brings me back each time. I will only have my car serviced when Bobby Austin and the technician Rick Carter are working. They do an OUTSTANDING job and I appreciate all they do. Thank you, Maria Arvidson
Maria Wilson Arvidson
Aug 31, 2016
5
We had a very pleasant experience! As soon as we arrived, we were greeted very nicely and quickly. There was a children's area and we felt very accommodated! The service did not take long at all! We will definitely be back!
Andrea Swint
Aug 31, 2016
4
The customer service Stephanie Parker did great job!?
Janae lee
Aug 22, 2016
5
Richard P. took great care of me and got me back on the road in no time.
Andy Heck
Aug 17, 2016
5
Pleasant. Efficient. Fast. Elon was knowledgeable and friendly.
Valued Customer
Aug 17, 2016
5
My service advisor was Stephen. Thought it would be a long process. In and out in an hour.
Mike Hickam
Aug 17, 2016
5
prompt, courteous, and helpful. Explain my options, keep me informed, and completed the actions in the time frame expected.
rlt
Aug 16, 2016
1
My family is expanding and we wanted a minivan. We found one online at AutoNation, and emailed the sales team a few times to verify the price and other things. We were told that the minivan would be $2501 plus $699 dealer fees, bringing the total to $3200. However, and unfortunately I didn't notice until I got home, they started us at $3200 and THEN added the fees. We also went with a trade-in, and didn't get much for it. I've contacted them and dropped by several times, trying to correct this or at least find out more information about this. However, I've been ignored and blown off. Just rudeness! Plus, one of the windows doesn't work, after this car was guaranteed to be 100% functional. Please, save yourself the trouble and try another car lot. There are many other lots that may treat you better.
N. Suite
Aug 16, 2016
5
I met with C M, the sales rep, twice, and he made sure exactly what my situation was, my transportation needs, and how much I was willing to invest. The manager followed up the first time with a thank you call, and was open to any questions or concerns I might have (not a sales call per se). The staff all seem to cooperate with each other very smoothly, and the atmosphere is cheerful and pleasant. My entire experience purchasing a new Rogue was first-class. 5 stars!
Ann McClure
Aug 13, 2016
5
I met with the sales rep twice, and he made sure exactly what my situation was, my transportation needs, how much I was willing to invest. The manager followed up the first time with a thank you call, and was open to any questions or concerns I might have (not a sales call per se). The staff all seem to cooperate with each other very smoothly, and the atmosphere is cheerful and pleasant.
Summertenys
Aug 13, 2016
5
Best car buying experience ever! My salesman CM Patel really listened to me and delivered exactly what I asked for. I felt he was very honest, which seems to be rare when buying a car. I went to a few different dealerships and walked away very angry because the salespeople always tried to sell me what they wanted me to have, not what I wanted. I was very upfront and told every dealership I visited if they didn't have what I wanted I would wait until it arrived and would buy from them if they gave me the information I asked for and not try to do the hard sell routine. Didn't have an issue with Auto Nation Marietta. They fulfilled all they said. I couldn't be happier with my experience! I can't tell you how many rude, chauvinistic salesman I ran into. I was about to try another car brand but then I decided to try one more dealership and auto nation Marietta changed my mind. I'm very happy and would recommend CM Patel to everyone I meet!
Coupondiva Coupondiva
Aug 10, 2016
5
Amazing experience! I was very happy & would go back in the future.
JamieS
Aug 10, 2016
5
Just purchased a 2016 Maxima Platinum from CM Patel at Autonation Marietta. He was very patient, thorough and low pressure from my first visit to the day I took delivery which was quite a long span of time. He was also very knowledgable about the car's features and specs and seemed as though he really sincerely believes in the cars he is selling. I tried to take the deal to just about every other dealer in Metro Atlanta and nobody could even come close to even matching the price I got; so I know I got a great price too.
Matthew Share
Aug 9, 2016
4
My experience was okay. My first time there for the recall and didn't have any issues.
Glenda Pearl Evans
Aug 9, 2016
5
Have had all service performed here since purchase in 2013. Best experience ever< and I have been buying cars and having them serviced since 1964. Eloy Fernandez is teriffic.
Marry and Jim
Aug 8, 2016
5
I went to many dealerships looking for the car I wanted. This was the only dealership that didn't try to sell me more or less than I wanted. Adolf found me exactly what I was looking for and actually made buying a car easy. He was 100% upfront and honest about his final price, which was a great one! I would definitely recommend this dealership if you are looking for a new car
Jennifer Ellinwood
Aug 5, 2016
5
Great service and I would refer them to a friend. Friendly advisor rom was great
Quincey
Jul 31, 2016
5
Sales rep CM Patel explained every step and made our Leaf leasing process simple. And the price was right, too. We'll go back!
Brent
Jul 31, 2016
5
Very great service everything was fast and easy. They gave really great payment choices.
AntoinetteNotice
Jul 31, 2016
1
I have called the dealership everyday this week to schedule a time to get the recall defect on my leaf fixed and nobody has returned my calls yet, are you guys just trying to save money by hoping i will give up eventually? Very disappointing as up until this point i have never had an issue with customer service.
Andrew Councill
Jul 29, 2016
5
As usual, Eloy took care of my car needs. Everything was done on a timely manner. Thanks Eloy
Rod Gonzalez
Jul 28, 2016
5
I have leased cars from these guys for 6 years and they make it an easy experience and get you the best deal they can, very good!
riles123
Jul 25, 2016
5
We had a fuel pump issue and broke down on the Atlanta Bypass just outside of Marietta. Contacted AutoNation Marietta. They couldn't have been more helpful. They sent a tow truck, gave us a loner overnight, and had our vehicle repaired by noon the next day. Our service advisor, Stephanie Parker, was amazing! She knew we were weary travelers on our way back to Florida. She did everything she could to get us back on the road. She was professional, courteous, and extremely efficient. Thank you AutoNation!
JerryL.
Jul 24, 2016
5
I had excellent customer service from beginning to end. Service rep was very polite and knowledgeable.
Esther
Jul 22, 2016
5
i purchased my car here and it's the only place I'll take it to have it serviced. The service guys are awesome!!
Kim
Jul 21, 2016
5
CM Patel was a real pleasure working with on my recent SUV purchase at AutoNation - Cobb Pkwy Marietta. He explained in detail all the features and demostrated them at the dealership, it was apparent he know the SUV completely. He was very professional and made the buying experience painless and no stress. Please ask for CM Patel on your car/truck needs, you won't be disappointed, trust me!
SmilingDJ
Jul 19, 2016
1
I took my 2006 Pathfinder for a re-occuring U1000 code. TSB says to service the wiring system grounds by cleaning corrosion. Aamco confirms that is the problem. AutoNation wants to sell a new transmission and says it's overheating. TSB for U1000 code was printed and laying on the seat, yet nobody thought to read it. They were about to ruin a 7-day vacation until they granted me a loaner car. While we were on vacation for the week, AutoNation did not bother to contact me to give an update. When I returned from my trip, they still diagnosed it as an overheating transmission. I had to tell the Service Dept Manager about the TSB and he looked it up. Aamco still knows it's electrical and not the transmission. When I returned the loaner, my Pathfinder was returned with a soaked passenger seat, water in the door pocket and papers on the seat ruined. They could not dry the seat in 15-20 minutes and I did not have any time to wait on them to apologize which Bobby Austin never did. I purchased a 2013 Leaf from them and they have been servicing it since new. No more. They will never see my Pathfinder or Leaf. Take your car elsewhere.
Lee
Jul 14, 2016
4
We went in to buy a used Leaf and CM helped us get the one we wanted at a good price.
Robert P.
Jul 10, 2016
5
I went in for service and Bobby was my service guy. He asked a lot of questions because I wasn't sure what services I needed. He answered all my questions and made me feel very confident in the repair choices I made. It was a great experience and I didn't even wait long!!
Shante
Jul 7, 2016
4
great service advisor, only would have expect a washed car after the service, other than that great service attention from the dealership.
Jose
Jul 7, 2016
1
why do I have to wait 2 weeks for you to order and then receive the parts to fix a recall???? This is the 2nd time this has happened. not happy
Theodore
Jul 1, 2016
5
Eloy Fernandez is the friendliest, most professional, thorough customer service agent at Auto Nation Nissan in Marietta, Georgia. When I roll away from the service department I always leave with a smile...knowing in full confidence that my vehicle is well maintained and road ready at all times...thank you Eloy and Auto Nation mechanics for all your hard work and professional service. You guys set the bar high! :)
rbrantley27
Jun 29, 2016
5
Everytime I go to Auto Nation Marietta, I have a great experience. My Service Advisor is Bobby Austin. He is very efficient and deals with any issues that I have. I would recommend this place to anyone who wants great service.
Willie
Jun 28, 2016
5
Ron was my service advisor. I had gone in for an oil change, tire rotation, and to fix a safety recall on my new car. He told me it would take a bit to reprogram the airbags and provided me with a time frame for the services. He stated he would honor my coupon from their other location. He checked on me frequently and provided an additional discount because they went over the time he had stated. He was truly genuine and provided great customer service. Will be going back to see him for my next service appointment.
m2evans
Jun 27, 2016
4
From the time I walked in I was greeted and assisted. The facility was clean and nice. They also worked in a timely manner. The only thing was that the price I found on the internet was not the same as the loan beginning amount.
LanitaDaniel
Jun 25, 2016
5
My Nissan Murano went in on 6/21/16 for an airbag recall and I also had my first oil change. Eloy was very nice and helpful when explaining things to me. I had the option of being taken home in the shuttle or to wait in the nice reception area and I chose to wait. Eloy kept me informed as to what was going on and the wait turned out to be shorter than expected. AutoNation Nissan of Marietta is a great place. I recommend it to anyone who is looking to buy a car.
Kathy
Jun 25, 2016
5
it was very professional but more exciting to be at the store
lotie
Jun 24, 2016
5
Quick and easy to get an appointment for the earliest appointment. Service department friendly, knowledgeable and periodically gave updates on progress of car.
Michael SInk
Jun 16, 2016
5
The service was excellent and timely. The complimentary rental was very helpful. It allowed me to accomplish other activities during the waiting period.
Scotsford
Jun 14, 2016
5
Mohamed was a delight to work with, very attentive & knowledgeable about the product we were interested in purchasing. Following a subtle but uncomfortably pressured experience at another dealership, it was refreshing to shop in such a customer-friendly atmosphere. Oh, and the car is awesome, too! AutoNation Nissan Marietta - wouldn't shop anywhere else.
Miss Phyllis
Jun 14, 2016
5
I was looking to purchase 3rd row SUV, they did have any in their lot, the sale person (Mohamed ), went next door to Ford and brought an SUV that was in line with my request, however, I did not like the color. He therefore, went to his Finance Manager and together they searc and found the perfect vehicle for ma from The Mercedes dealer in the area, and I have purchased that vehicle. Both, Mohamed and Greg went above and beyond to help me in the process. Excellent Job.
FranE
Jun 12, 2016
5
I bought my car back in February & was a great experience. I just brought my Rogue Select in for the 1st service & they were very nice about taking care of my car. I would recommend this Dealer to everyone I know.
Dorothy
Jun 2, 2016
5
I had a wonderful experience at AutoNation Nissan in Marietta. My salesman Jonathan was awesome and fast! So was Daniel in finance. I would definitely purchase another vehicle there.
Michelle
Jun 1, 2016
5
Excellent experience. No other problems at this time.
Anneliesa
Jun 1, 2016
5
As usual, AutoNation Nissan Marietta provided excellent service during my last visit for routine maintenance. Stephanie is always a delight to work with. She has an astute knowledge of Nissan maintenance and is always prompt to let me know when my car is ready for pickup and if there are any urgent issues that need attention. A "service engine soon" light prompt appeared just before I went in for service. Turns out--it was a cam shaft sensor replacement along with some other minor drivetrain issues--all still under warranty. Stephanie was quick to let me know the diagnosis and the estimated time of repair. I was given a complimentary car to drive while mine was being repaired. This could have been a headache--but, Stephanie and the expert technicians at AutoNation Nissan Marietta made it quick and painless. Great job everyone!
ATLPhillip
May 31, 2016
5
Highly recommend AutoNation Nissan in Marietta and CM Patel, salesman. The process was fair and direct. The day earlier we had quite a poor experience at another Nissan dealership and were subjected to dishonest, deceptive sales practices. We recommend AutoNation Nissan for anyone interested in a Nissan vehicle.
Thruline
May 27, 2016
5
Ernest was attentive to my concerns, and provided great customer service.
Berling
May 24, 2016
5
very good experience. very good experience. very good experience. very good experience. very good experience. very good experience. very good experience.
Qiao
May 23, 2016
5
Very courteous service! Nissan Cobb Parkway is an excellent dealership. Grade A+ .
Vernon Watts
May 19, 2016
5
Great experience. ..love my new car. We really felt like they worked with us on a good deal!
Katrina Salamone Gammell
May 17, 2016
5
easy, quick and knowledgeable. this is my 9th Nissan at this leadership
Irwin
May 13, 2016
5
We had a great experience at AutoNation Nissan Marietta over the last few days. Duncan Guda greeted us initially and put no pressure on us when we explained we would be back in the next month to buy a car. Instead, he just showed us the 2016 Nissan Muranos that we were interested. Mohammed Toure filled in for Duncan when we came on Saturday and it was Duncan's day off. Mohammed knew we were coming, and prepared for us. He made sure that the car we wanted was available and walked us through the process. Greg Thompson from finance worked to get us the best interest rate possible and make sure we were happy with our deal. The best part... WE LOVE our new Nissan Murano 2016. It has the smoothest ride, and all the perks with the platinum version. I am short, so I love how the seat and steering will are adjustable and I can create a setting so that it always returns to my setting, even if my husband drives. I am looking forward to many years of driving my Murano. it is beautiful!
RNLAC38
May 11, 2016
5
Bobby was great as he was the last time, i was in and out in less than 1 hour.
cacouncill94
May 9, 2016
5
It was overall great. The representative, Bobby was very congenial and helpful.
Jad2014
May 5, 2016
5
I searched locally and on line for several weeks and I finally found the exact truck that I was looking for at Auto Nation in Marietta, GA. We worked with Keysha Quinn and Keysha was really great to work with, everything went very smoothly and we're very happy with our new truck.
Carl F Zellers III
Apr 20, 2016
5
I went to several dealerships and considered different makes of cars. When I went to NIssan on Cobb Parkway I was treated like I was the most important customer there. Duncan even explained the technology of the transmission and motor - assuring me of the dependability of my 2015 Nissan Sentra - which is a JD Powers award recipient and a top safety pick. I always felt welcomed and accommodated at this location. I trusted Duncan Guda, CM Patel and Pockett Langford to get the best deal for me - and they did. I told them what I needed and wanted and they made it happen - within my budget - which was going through some challenges at the time. I was also assured that if I needed any service after the sale that they would be available- and they were. I have recommended them to several people who were thinking of purchasing a car. I will definitely go back there in the future. They have the best customer service I have ever experienced a car dealership.
Linda Hackney
Apr 11, 2016
5
Just got a new used car... Process was smooth. Staff is very nice Greg Foye is very nice and very willing to work with you to make sure you get what you need. Will defiantly return in the future!!!
Margie Acuff
Apr 7, 2016
5
Just purchased a 2016 from AutoNation. By all accounts, and we checked with other dealers, Costco and other buying services, we got a very good deal. It did take us a week to work out the deal and details. We were trading in one very old truck and turning in a leased vehicle, so our deal wasn't the most straight forward. No one was pushy. Not once did they attempt to force us to close the deal. The atmosphere is very nice and pleasant compared to other dealerships.
Alf Sauvé
Mar 23, 2016
5
I got my brand new Murano and love it! It's exactly what I wanted, including the price! Thanks to CM for his excellent customer service!
Jing Jong
Mar 10, 2016
5
Excellenet service !!!! Make sure you ask for Keysha Quinn, she is absolutely the best !!!
Cynthia Miranda
Feb 27, 2016
5
We had a great buying experience at AutoNation Nissan in Marietta. John Kate's our sales associate was very nice and personable. I would recommend this dealership to anyone looking for a non pressure buying experience
Donna Lynch
Feb 18, 2016
5
Wayne Parker was amazing to work with, and the whole process was so easy. No pressure, they worked with us until we got basically everything we wanted as far as financing and payments go. I love my 2015 Nissan Murano! I would definitely recommend this dealership.
Christina Pritz
Feb 4, 2016
5
I just stopped in the nearest dealership for an oil change, and was blown away by the service I received. Great job KUDOS to my adviser ...Mr. E Flores
RWatson001
Feb 4, 2016
5
CM Patel is great Sales person over at Nissan Marietta. I just got my second lease from him and he will work a great deal. Finance department on other hand I did not have a good experience with. They constantly pressure you into buying the warranties and I actually reluctantly got the Tire wear and tear and when I called back the next morning to cancel it, they told me I could not change it as I had signed for it. Avoid Daniel Feliciano if possible.
listerma
Feb 3, 2016
5
My Rogue had a recall. Stephen was great about making an appointment and explaining what was being done. A part had to be ordered so I will need to reschedule.
Barbara Partain
Jan 28, 2016
4
I found a car I was interested in online, went into the dealer. They where very helpful and easy to work with.
Chris
Jan 27, 2016
5
My car had starting issues but the Nissan dealership programmed a new set of keys and that solved the problem.
Kennedy
Jan 26, 2016
5
I am very happy with my sales person and his manager. They worked with me on the price of my car and my financial needs. Nice experience. I will recommend this dealership to everyone.
Syroos Malekpour
Jan 23, 2016
5
Duncan was fantastic! The process was fast and painless... Which is nice when buying a new car!
Rmb5667
Jan 23, 2016
5
NO PRESSURE in buying! Wonderful service and great Customer Service.
Ruby Daniels
Jan 19, 2016
5
It was Alsome I had a great time from start to finish trying to purchase my car I really enjoyed myself and also found me a great car it's my first car not to mention I'm happy thanks Keisha so so much I couldn't be happier
Lashante evans
Jan 19, 2016
5
CM Patel was exceptional. We have used him now to buy two cars and he was the best!!
apm
Jan 18, 2016
5
I just had the pleasure of dealing with Greg Darian on a recent transaction. I highly recommend Greg to anyone seeking courteous and professional service.
Bob Reuther
Jan 14, 2016
5
Service center is very organized. Waiting area. Lean and comfortable.
Mary
Jan 12, 2016
5
This is my fourth vehicle purchase from Team Nissan and they are simply my dealer of choice.
Douglas Cooper
Jan 12, 2016
4
My experience was one of my better experiences since I've been purchasing cars and that says,a lot about this,dealership. My sales woman was very knowledgeable about all the cars that were associated with this dealership. I was impressed to say the least. She also was very helpful before my purchase and she has kept in contact with me since my purchase. I feel like family to this dealership and it's all because of her. Thank you Keisha.
Soldier
Jan 10, 2016
5
Donald, the salesman was excellent. It was very busy and 5 hours was a long time to get all the process finished.
Mary Jane Whitworth
Jan 8, 2016
5
I was looking to buy a new Nissan Altima in Atlanta area and found 4 or 5 dealers. After asking for their prices through emails, AutoNation Nissan Marietta stood out. They responded my emails promptly and their quotes was reasonable. It was during Christmas and New Year, they were not like other dealers that had days off. They were still working. The buying process went through smoothly and I got my new car in the same day. They were not only upgraded my Nissan Atlima, but also gave me a set of all-weather floor mat. I'm very satisfied with my purchasing experience with AutoNation Nissan.
YIPING FU
Jan 6, 2016
5
I DID NOT WANT TO BUY A CAR BUT THE WAY I WAS PRESENTED THE DETAILS I WAS REALLY IMPRESSED AND IMMEDIATELY REALIZED THIS WAS A GOOD TIME TO MAKE A DEAL
MADHAV VALLABH
Jan 6, 2016
5
Excellent service by Mr. Patel. Though your final paper work took too much time.
Allauddin Keen
Jan 2, 2016
5
I just purchased 2016 Nissan Maxima SR. My experience with the dealer ship is terrific ! The sales rep, Jaime, and his boss, Morgan, treated me like V.I.P. Worked with me very patiently to develop the best financial options. Absolutely No hassle, No pressure. I would definitely recommend this dealership when my co-works and friends need to buy a new car.
Yoshin0819
Dec 30, 2015
5
Great experience. Second purchase from them and they do all my maintenance.
Rick B
Dec 29, 2015
5
Very professional ,knowledgeable and polite. Nice clean place with a variety of all types of vehicles to choose from.
Ernest McLaughlin
Dec 22, 2015
5
Too much contact after first visit but good experience with final deal.
Edite Santos
Dec 22, 2015
5
Autonation Nissan has a very large inventory of vehicles. They had the largest inventory of pathfinders with all of the options we were looking for. They were very willing to work with us on the price of the vehicle and the customer service was excellent.
NowlingDL
Dec 20, 2015
5
Amazingly patient & friendly! CM Patel demonstrated the ability to make every move feel comfortable and explained the process with such detail! Showed everything i needed to know about my lease as well as the vehicle i was leasing. He continues to reach out to me & makes sure i am satisfied still with my 2016 rogue!
Juanadz
Dec 20, 2015
4
The Sales agent. Adolf Ebile was great and knows what he needs his customers to here. This is our second purchase and working on getting our son buy his car there also. Thanks
Priscilla Ngwese
Dec 15, 2015
5
Keysha Quinn was an excellent Sales Person easy to work with, she was the reason why I came back to Auto Nation Nissan to buy the Nissan.
Black Beauty
Dec 14, 2015
5
Found this car on their website, visited the dealership, and left with the vehicle after trading in another car. We had a good experience with this dealership and the people we dealt with.
Ken Profitt
Dec 13, 2015
5
Steven was a great person. I brought my wife's car for service and was feeling bad because women like to have a lot of candy wrappers, dirt and other item in the vehicle. I felt funny and I told him that it wasn't my car when he got in it to check the miles on it. He laughed with me while I was saying "I ain't had time to clean the car before coming. I was so busy." long story short. They finished the vehicle service, call me at work to tell me it was done. It was FAST, FASTER THAN ANY OTHER SERVICES I HAVE EVER HAD. He also took the time to value and sent the vehicle through wash at no additional cost to me. I was happy my girl was happy and I was even happier last night. Lol thanks Steven. I will be back...... Yep
MJ
Dec 9, 2015
5
I would not only refer friends/family but also buy another car there myself. My salesman (Pockett) was professional, knowledgeable and extremely helpful. I visited many dealerships and this was the best one by far. Everyone I dealt with respected me and my time.
Sarah
Dec 7, 2015
5
We leased a Nissan Santra. CM Patel at AutoNation Nissan Marietta was very friendly and knowledgeable. He answered all of our questions and we felt very satisfied with the service we had been provided.
Jim
Dec 6, 2015
5
CM Patel provides an excellent and professional service. He takes care on customer and gives valuable advices.
Tobias Falke
Dec 4, 2015
5
Excellent service. Ernest Flores kept me informed during the whole process, and the vehicle was ready much sooner than promised. Thank you Ernest and the whole staff!!!
Hamid
Dec 4, 2015
5
Very rewarding new car buying experience. The professionalism, friendliness and courtesy of the staff at AutoNation Nissan Marietta was one I will never forget. Many thanks for the "royal" treatment shown to me and my family.
PatC
Dec 1, 2015
5
It was my first day out looking for used pick up truck. Ran across what I was looking for at Autonation Nissan. Mr. DaSilva was patient with me, didn't try to pressure me into buying the car. We took it for a spin, and I knew then I'm gonna join the Nissan family
Duran
Nov 30, 2015
5
I did not have to wait in line even though there were about six cars ahead of me. But this service agent Stephen Vazquez was great. He took me in and soon came to review some additional issues with my car. It so honest, fast and satisfactory.
Neil Onyeukpere
Nov 24, 2015
5
Buying my 2015 Nissan Rogue was a painless experience, thanks to AutoNation Nissan Marietta. The review of the car's features was thorough and everyone was so nice. I didn't have a headache at the end of the process!
Tracy
Nov 23, 2015
5
Great friendly customer service. I would return and advise others to attend this Nissan.
Magdala
Nov 23, 2015
5
Very pleasantly surprised with the ease of dealing with this dealer. The sales manager - Scott Valvo - and my sales person, Hank Rogers, were easy to work with and understood the need of having a sharp pencil to earn my business. We easily came to terms after finding the car I wanted. From out initial contact to driving out in my new car, it was an enjoyable experience.
catinhotlanta
Nov 21, 2015
5
Very prompt attention to warranty repairs Friendly courteous service
James D Smith
Nov 20, 2015
5
I got my oil changed. The customer service rep was friendly and knowledgeable.
Marcus
Nov 19, 2015
5
I had a very positive buying experience. The dealer was pleasant, honest, and made the purchase as efficient as possible.
Chris Tuttle
Nov 16, 2015
5
The best people and work environment ever. Never again with that caliber of team.
John Huber
Nov 7, 2015
5
I went in for my first car service since I purchased my certified-used Rogue... they found that my battery needed replacing and it wasn't covered under warranty. I explained I just bought the car 4 months ago and they were nice enough to replace it on the house. Thanks Ernest & team!
Steph
Nov 2, 2015
5
Best Nissan store ever
Amil Krueger
Oct 25, 2015
5
I have never received such excellent service when purchasing a car. My salesmen was named Jaime and he was the greatest. Not only did I receive a good deal on my vehicle but he made sure that all my questions were answered. He ever took the time to help me program my vehicle before leaving. If you want to be treated with upmost respect go to AutoNation Nissan in Marietta and ask for Jaime.
Sircondra
Oct 22, 2015
5
I purchased a Nissan Rogue. The Salesman was professional, courteous, friendly and very informative. The facility was clean and comfortable, and I thoroughly enjoyed the buying experience.
Stephen Moore
Oct 20, 2015
5
this is my first experience buying a new car and had excellent service and everything was easy I'm happy with my new rogue 2015 !! 😊
Kikava82
Oct 17, 2015
5
He was very patient with us as we test drove an Altima then went elsewhere to try other alternatives. But he offered the best deal that could be beaten anywhere else, and we came back the next day to make the purchase. Answered all our questions and was very straightforward with the whole process.
hpyALTIMAownr
Aug 19, 2015
5
Surprised. It was not stress and the sales rep was very friendly. The process was not stressful. Thank you Duncan!! for the Nissan experience.
MsButtons
Aug 19, 2015
5
Keysha from the moment we arrived, made us feel very welcomed and did everything possible to make sure we were happy with the vehicle we chose. She asked a lot of specific questions that helped us narrow down the selection to a few select cars, and then went and got every detail for any car we asked for. She also did everything she could to get us down to a price within our budget. We were so pleased with her service that not only did we come back a buy another car 2 days later, we referred our friend who came and bought a car the next day as well. Great service. Great vehicles. Definitely a great dealership to buy from.
mtjones1906
Aug 14, 2015
5
Recently bought a brand new Nissan Maxima. As soon as I parked and walked towards the door Hank greeted me so kindly and helped me out every step of the way. He found exactly what I was looking for at the price I was looking for!
ashirazi
Aug 10, 2015
5
Great experience with Autonation this past weekend... I love my Infinity, thank you CM Patel and Greg Thompson for outstanding service!
Pam Ogle Day
Jul 17, 2015
5
I had a very good experience. Mr. Jamie, our salesperson, was extremely knowledgeable and professional throughout our purchase experience.
noche
Jun 17, 2015
5
I purchased a used Nissan Murano 2011, 2 yrs ago and so far so good. I feel blessed. I have been treated well during purchase and maintenance services. Eloy is very friendly at his service and helpful. No complaints here. I can recommend the dealer.
Myrna Caban
Jun 12, 2015
5
Great buying experience. Ask for Hank! Very nice guy and he'll get you into the car you want for a reasonable price. There was a minor - but very disappointing - price mistake made in their internet department or I'd have given this dealership 5 stars.
Katie Barber
May 27, 2015
1
Bought a used Mini Cooper S from this dealer and purchased their extended warranty backed by Nissan. Before 12 months and 8k miles had gone by(88000 total miles on car, at this point) the engine failed. Consuming way too much oil and the exhaust pipe soaking wet with oil, fouling out spark plugs. The Nissan warranty people's response, "Normal wear". Don't get suckered.
markh229
May 13, 2015
5
My wife and I were buying our first new car. We had previously gone to Gwinnett Place Nissan and had an awkwardly awful experience. Our experience at AutoNation Nissan Marietta was the complete opposite as soon as we drove on the lot. Mohamed was fantastic to work with from start to finish. We bought a new Rogue and upon inspection found two chips in the paint. Mohamed made sure it was taken care of the right way. They tried to fix the chip, but you could still feel and see where the chips had been so AutioNation offered to fix the door. They had it completely redone and fixed so it looks immaculate. Can't say enough good things about our experience. We'll be back for our next car!
dkoz321
Mar 9, 2015
5
This dealer makes it a pleasure to buy a car. No hassle, no back and forth, just the facts. Dustin, Larry, Robert and Jaime are the absolute BEST at what they do. a visit to Auto nation Nissan in Marietta is an easy joy. And who EVER says that ??!! If you purchase a car here, you will not go to any other dealer. Ever! I know,. because we have bought 9 cars here!!!
winsirotta
Feb 11, 2015
5
I got the Car and within my budget after walking out of a AutoNation Nissan dealer in Marietta. "CM Patel" made this an incredibly easy process. I spoke with other dealers too but received overpriced offer from the other dealers for the same model. When I asked CM about the vehicle, he gave me clear options and pricing. It was a busy day as I purchased the vehicle on 30th Dec but CM Patel made the complete buying experience so easy. I would not hesitate to recommend CM (& AutoNation) to others!
manpreethanda
Jan 12, 2015
5
We had an issue with a car we purchased and the GM resolved the issue. When the issue got to his desk he was quick to make the situation right. Thanks AutoNation Marietta.
Narik
Jan 9, 2015
1
Worst car buying and by far the worst customer service experience ever from staff to management!!! If you are thinking of buying a new car here, RUN!!! I purchased a 2015 Nissan Murano yesterday and while the entire car buying experience was horible and the customer service was the worst, I pressed forward with the purchase because they were the only dealer in the area that had the exterior-interior combination that I wanted. After searching a car using the USAA car buying service, I received a quote from Stephanie Pierre for the exact car for $36,308. When I responded to honor the price, I was told it was a mistake, that I had been quoted for the 2014. Mind you the specs in the email and vehicle stated 2015 Nissan Murana SL. I let that go. The staff Jonathan Matsikira, the sales agent was very arrogant and dismissive. I endured it all because I wanted that color combination. When I test drove the car, I also noticed the front passage seat was broken. I brought that to Jonathan's attention. He told me ge could get it fixed right away and returned stating it had been fixed. Fast forward, I checked the car this morning, since I was soo tired from dealing with them last night. I had been charged for a retractable cargo cover that was not in the car, the cargo mart and other parts were just thrown in the trunk, and the broken front passenger seat was not fixed. I called Autonstion several times and once I told the receptionist the nature of my call, no sales agent or manager was available. After several persistent phone calls I finally got Jonathan, who wasn't pleased with the fact that I was upset and hung up the phone on me when I asked to speak with a manager. I get someone else on my next call and long story short, I never received the retractable cargo cover I was charged for, the cargo net was not installed and the broken seat is still broken. After spending $42K on a new car, the least a customer needs is a BRAND NEW CAR and EXCELLENT CUSTOMER SERVICE. Autonation earned a zero rating in my book. I will go to another Nissan dealer to get the repairs since the car is under manufacturer warranty. I never do business in any shape or form with another Autonstion.
Linda Arrey
Jan 3, 2015
5
AutoNation: Turning over a new 2015 Leaf. I leased a 2015 Leaf SV with premium package in Gun Metallic last week. CM Patel is a role model for what I look for in a sales person; up front, genuine and authentic. In hindsight, I would have bought sooner because the 2014 models allowed addition of both Premium and LED lights with Level 3 charge options, but not the 2015 models. I chose the Premium package because I love music and the Bose sound is quite nice. The Surround View cameras allow me to navigate parking lot curbs and my driveway which were ironically where my previous car accumulated all its damage and not my ten hour commute in Atlanta's snowpocalypse (go figure)!?!?!
ibigsell
Dec 26, 2014
5
Very pleased and impressed with "extra mile" taken by C.M. Patel to personally deliver the leased Leaf to me in another state. Prices by local Nissan dealers could not come close to the terms offered by AutoNation Nissan Marietta. I would recommend without any reservations dealing with this dealership and C.M. Patel
Robert_L
Dec 19, 2014
5
Working with JoAnn Siska was an excellent experience. She listened, was persistent in following up our initial meeting, but didn't try to pressure or push anything on us. When we were ready to pull the trigger on a 2-year lease she found us exactly the model we wanted even though it wasn't officially in inventory. The experience was easy, painless, and surprisingly quick to complete. Very pleased with the experience and recommend her and the company without reservation.
jamsk
Dec 18, 2014
5
Mohamed was our salesman, he was so helpful and informative. No run around for numbers. Quick and easy purchase!!!!
meredithw
Dec 16, 2014
5
I would like to thank the service Director, Julio Vazquez, for going out of his way to help fix my Nissan Altima which had a steering lock issue for me. My family and I thank you so much for saving us nearly a thousand dollars in repairs. You really made our Thanks giving very special and we thank you for your good work and excellent service. Thank you Julio, and God richly bless you and AutoNation Nissan, marietta. Leonard.
Leonard Arthur
Dec 10, 2014
5
I purchased a new Altima yesterday to replace my 1997 Pathfinder. My salesperson Loren Mulville was excellent. He went out of his way several times to explain things and to make sure I fully understood all the functions of my new car. If you are going to AutoNation Nissan Marietta to get a vehicle, I strongly recommend Loren. Thanks again for a great buying experience.
David Black
Nov 29, 2014
5
Top quality people from several visits to the dealership: - Two great ladies at the front desk - Two friendly, honest sales professionals (CM Patel and Jonathan Matsikira) who dealt with me over email and in person - One brief encounter with a very solid guy who assessed the trade-in - One great phone call with the GM Result: Exact car I wanted at exact price for exact length of time (2 year lease)
toddp1
Nov 25, 2014
5
I think this is a great idea for an around town commute to and from work car. My Outback was being worn out from these. So I paid it off and picked up the Leaf, which loves it. Now my Outback will last longer and I have this very comfortable daily commute from Marietta to Atlanta in a car that pays me for stop and go traffic! Free GAS! Better yet! NO Gas! Plus, there are still free charging stations around town. I don't know how long they will last. But this great! Thank you Nissan. Thank you Autonation for having the car I wanted. Thank you Mohamed for lining it up.
Clfeeser
Nov 13, 2014
1
I purchased a 2013 Nissan Pathfinder last Sunday from Nissan Automation of Marietta. The vehicle only has 22k miles yet it shakes and shudders will driving. Last Friday I pulled out from my son's school parking lot and the problem started while pulling into traffic. It was very scary to say the least. This problem has happened on multiple occasions. I don't feel that the vehicle is safe to drive for me and my family nor other people on the road. I took the Pathfinder to the dealership today and they said they could not replicate the problem. They performed an update on the transmission software and said the vehicle was fit to drive. I told them that I did not want the vehicle back because I felt that it was unsafe for me and my family to drive. I told them they could have my deposit that I put down and I wanted to purchase a different vehicle. They told me they would not do that and I would have to trade it in. They would appraise the vehicle for the trade in value. I have not even put 500 miles on this vehicle. In addition to this transmission problem, it has 5 recalls. Some of these recalls are for the airbags. When I got the carfax on the vehicle, the carfax showed no recalls. Please stay away from these vehicles, they have lots of problems. I should have done more research before I purchased it. The transmission is still having problems.
cma429
Nov 5, 2014
5
I recently acquired my Leaf from AutoNation Nissan Marietta. I worked with CM Patel and was impressed with the depth of knowledge he possesses. He was a fantastic person to work with. CM Patel is a dedicated salesman with boundless energy. CM took the time to explain every detail of the Leaf, even after the store closed he made sure I was completely satisfied at delivery before he would allow me to leave! Highly recommend CM Patel for ANYONE looking to purchase a new car!
bam252
Nov 5, 2014
5
At this dealership, Robert Carter is the person to see! After being treated very rudely at another Nissan dealership, we decided to check other dealers' online reviews before moving forward. We found AN Nissan Marietta and were blown away by the number of 5-STAR reviews Robert Carter had received! We worked with Robert through the Internet and phone. He gave us all the information we could ask for and more! He was extremely professional, courteous and attentive to our needs. The most amazing thing, however, was how he had my child fully engaged throughout the process as if he were a deciding party in the transaction. After choosing our Leaf, we were introduced to Zlatan Pelja who continued with the great service and attention (definitely NOT a typical car person). Zlatan was very patient, informative and made us feel at home! He demonstrated the vehicle fully and made us very happy. I can say with total conviction that Robert and Zlatan are truely great at their profession. Whether buying a new Nissan or one of their pre-owned vehicles, I cannot stress enough that you must give them a call.
J111W
Nov 5, 2014
1
I purchased a 2013 Nissan Pathfinder last Sunday from Nissan Automation of Marietta. The vehicle only has 22k miles yet it shakes and shudders will driving. Last Friday I pulled out from my son's school parking lot and the problem started while pulling into traffic. It was very scary to say the least. This problem has happened on multiple occasions. I don't feel that the vehicle is safe to drive for me and my family nor other people on the road. I took the Pathfinder to the dealership today and they said they could not replicate the problem. They performed an update on the transmission software and said the vehicle was fit to drive. I told them that I did not want the vehicle back because I felt that it was unsafe for me and my family to drive. I told them they could have my deposit that I put down and I wanted to purchase a different vehicle. They told me they would not do that and I would have to trade it in. They would appraise the vehicle for the trade in value. I have not even put 500 miles on this vehicle. In addition to this transmission problem, it has 5 recalls. Some of these recalls are for the airbags. When I got the carfax on the vehicle, the carfax showed no recalls. Please stay away from these vehicles, they have lots of problems. I should have done more research before I purchased it. Feel free to pass this on so other people don't get screwed.
Chris Adamson
Nov 4, 2014
5
Thank you for bailing me out this am. Day 2 of a long drive from Orlando to Denver & you quickly & graciously checked my tire pressure. I am happily in your debt!
Randy Rolon
Nov 1, 2014
5
Worked with Wayne Parker when leasing my Nissan Leaf. Extremely painless and now I am enjoying one of the funnest cars I have ever driven!
happyleaf1
Oct 28, 2014
5
Excellent dealership to deal with. All the salespeople were great to work with and very accomodating to our needs.
gamike1
Oct 28, 2014
5
This dealership is exceptional - from the sales person, Hank Rogers, to the Fiance person, and lastly the Manager. My salesperson was so well informed and pleasant to work with. He went above and beyond. I will purchase my next vehicle from AutoNation Nissan Marietta and will continue to recommend.
Luci7
Oct 12, 2014
5
Having spent far too much time at a rival dealer in the Atlanta area simply trying to get a price for the car we wanted, we were pleasantly surprised at how quick our questions were answered and prices were shared. No games!! Our Sales Rep Mohamed Moutassim was responsive and respectful of our time and I am sure this is the results of how the Dealership chooses to work with a Customer when they are on site. I would highly recommend anyone looking for a Nissan Dealer that will not keep you on the hook for hours with the intent to wear you down, to give AutoNation Nissan Marietta a try. Ask for Mohamed, he will not disappoint.
Rich418
Oct 9, 2014
5
I typically dread going car shopping so I do as much up front on the internet as possible. We went with AutoNation Nissan because their reputation was much higher than other dealers in the area. Our Sales person online and at the dealer was JoAnne Siska. She had great product knowledge and was able to fine us the exact car we were looking for, She connected right away with my wife which made the whole experience much easier. Once we picked it out, JoAnne had it all set up for us the following day so we were in and out of the dealer in less than an hour. After we got the vehicle home, we found a problem with one of the trim pieces in the door. I scheduled a time to bring it in to the service area. They looked at it and had it fixed in less than 30 minutes. Overall a really good experience. We have been recommending AutoNation Nissan and JoAnne to family and friends
DenC
Oct 7, 2014
5
My husband and I just bought a used car last weekend. Our AWESOME salesman, Loren, helped us find the perfect car with low miles, great price and in the color I wanted. Thank you Loren for making our day so enjoyable. We love our new wheels! Our daughter just met with Loren today and also purchased a used Rogue. She also got a great deal and is very happy. Thanks again to Loren. If you go please see Loren, you wont' be sorry.
Patsy Garner Green
Oct 4, 2014
5
My husband and I did our shopping for a new Nissan Altima totally on line. Scott Y. responded to my emails quickly with all the info we needed. The point at which we came into the dealership to test drive the car we selected, we met Scott for the first time. He was knowledgable, courteous, and helpful in the entire process. David closed our loan for us and he gave us some excellent advice in structuring our loan. It was such an enjoyable experience. This was the best experience we have ever had in purchasing a car. Thanks to Scott and David and the courteous staff!
carbuyers3
Sep 3, 2014
5
All around great experience - nice clean dealership with a play area for the kids. My sales rep, Wayne P. was knowledgable, customer focused and made the entire process pleasant. No pressure or hassle.
rharvey7
Sep 2, 2014
5
This was the best experience I have had purchasing a car. No pressure and they were more than fair with my trade. It was the first time I drove away feeling like I got a great deal and had been dealt with fairly. The sales staff is wonderful and I will definitely return to Auto Nation Marietta Nissan in the future!!
herren3037
Aug 26, 2014
5
I bought my first Nissan a few months and have visited several dealerships looking for one I FEEL I can trust - AutoNation is such an environment. Choose Eloy F. if you have an opportunity - he is thorough, explains all issues at a basic level, and FAST. The technicians will TALK to you and the entire team seems to work as a unit. It's a good environment - I'm a 53 year old man and I've been through many a dealership in my day!
erichenderson
Aug 26, 2014
5
David in Finance, Wayne Parker in Sales and the Sales Manager were great to work with. Highly recommend
Kelley Branca Jimison
Jul 2, 2014
4
Mine was a very positive experience at the AutoNation Nissan in Marietta, GA. I came to the dealership late on a Saturday afternoon simply to look over and test drive a new Nissan Quest. The deals (at that time) were fairly compelling compared with other used Quests a year or two old that I found online. I had no intention of purchasing a vehicle that day. Just wanted to personally evaluate this one mini-van since it was rated well by Consumer Report. The people I spoke with were friendly, the test drive went well, and then I left. No one attempted to high pressure me into a purchase. When I came home and mentioned the test drive to my wife, I said, "I think I'm in love." The vehicle is spacious and rides very smoothly. (Of course, the comparison was against my 22-year-old mini-van, so I guess I was prime to be swooned...) And with the backdrop of a CR thumbs-up, I was very interested. The following morning after looking one last time in autotrader, I saw that this same dealership had just posted a Certified Pre-Owned one-year-old Quest with under 11k miles at a compelling price - even when compared against the good deals on the new Quests. That day, I revisited the dealer with my wife and worked with a different sales person than the day before (since he wasn't in). His name is Jaime P., and he was very customer oriented toward us throughout. No pressure, went with us for a test drive, was knowledgeable about the vehicle, answered all our questions and didn't pressure us when we said we needed a night or two to sleep on it. We decided late the following day to make the purchase, catching Jaime on the phone after he had gone home. But he came back to work to walk us through the purchase with a finance guy. There was a 2-piece cargo area cover missing that was ordered for us at no additional charge (the retail cost of the 2 pieces is roughly $550; the vehicle wasn't new, so I guess they COULD have said "sorry"), and we paid $415 extra to have a trailer hitch installed by a nearby third-party company that Nissan works with. The dealership even offered me a loaner car while my Quest was at the hitch installation company, but I didn't really need it for the few hours it took to do the work, so I turned down the offer. The only reason I didn't give 5 stars on my experience with this dealership is because the day I came to the third-party business to have the hitch installed (after Nissan coordinated this with them and me), there was confusion over payment. I had already paid Nissan for the hitch as part of the overall purchase of the vehicle. However, Nissan had not submitted either a purchase order or a check to the hitch company before I arrived. Unfortunately, no one I worked directly with at Nissan was in the office that day, so I had to scramble on the phone searching for someone there who could confirm I had already paid. Finally found a person (not even a manager) who dug through paperwork to find it and agreed to call the hitch company to confirm. Whew! So all's well that ends well, but it was a bit stressful having the burden on me to find someone at Nissan to look up the transaction and make the call. Otherwise, this was a very positive experience, and I commend Nissan's professionalism, attention to us as customers, low pressure approach, and (in particular) Jaime. He was great to work with. Even after the purchase when I called a couple times to coordinate picking up the cargo covers and hitch installation. He didn't convey any sort of attitude, "Since we already have your purchase, your follow up calls are an annoyance to me." Actually, quite the contrary. He seemed eager to make sure it was a smooth experience. (Ok, it wasn't quite smooth after all, but he tried.) The deal was pretty dern good too...
mike910
Jul 1, 2014
5
My experience all started by looking for a certain used crossover. They had what I was looking for. From the first enquiry about the car to the drive out was a great. They were able to accomplish all that I asked for so that making the decision came easy. Good folks to consider when making your buying choice. This is coming from a person that hates the car buying experience.
Black_Toe_Yuck
Jun 24, 2014