Overall I felt like services are really expensive and would prefer other places instead.

I had an appointment at 7am on a Saturday, and the service people was great.

Richard Philadelphia was so great and helpful.

That got me in and out of a oil change in a decent time, and help me with get a part i need for my car

Olie made my service experience a great one!

Duncan Guda kept me informed every step of the way, even sending pictures as my car was prepared for delivery. We had fun checking out all of the car's new features. I was never rushed and he made as much time as was needed to make sure I was comfortable with the car and the process.

Service is quick, thorough and personable. Highly recommend!

They replaced my battery with no issues. In addition they vacuumed my car and put air in my tires without me having to ask so I thought that was pretty nice of them.

My experience was awesome. They kept me Update on Everything about my car . Mr. Rich Was Amazing

Tire replacement on a service vehicle. Served me well didn't upsell. well appreciated.

Great service and friendly staff. I would give 5 stars, but when I called about getting my car serviced for a recall, I asked if I could just show up and the person said, yes. However, when I got there that weekend, someone told me I had to make an appointment. So, if they could ensure consistent communication, that would be 5-star worthy, in my opinion.

Everyone that I worked with-Moe, Holly, and Jackie, were all very helpful, patient and kind. I've never had such a warm experience purchasing a car. I truly would recommend this dealership to anyone that was looking to buy a car.

My experience overall was very good. The customer service advisor, Brandon Alloca was not only helpful but knowledgeable. He worked with me, did not rush me and kept in contact with me as much as possible. Aside from Brandon, everyone else I came in contact with, such as Ms. Holly in finance, was very friendly and personable. I can't think everyone enough for their service and just working with me through everything. This location is awesome and I will definitely be back!

I came in with an immediate issue on my Pathfinder and Rich was able to get me in and accurately get a diagnosis of the issue. He was thorough on his explanation of the problem and of the pricing.

The service was good but the service advisor Brandon was terrible my husband went to get my car serviced and told me about his experience with Brandon and he said he will go to a different service advisor next time very dissatisfied with Brandon’s work!

I enjoy going here to get my Nissan serviced; the service is always great and on point. I love that they wash my car after my service and vaccuum the inside unlike other dealers. I‘ve had 3 Nissan’s so far and I love them as a car; they’re affordable with great quality. AutoNation is always great to me, the service advisors are great especially Olie. He has really good customer service and is very informative when it comes to explaining anything regarding the vehicle. I don’t go anywhere else for service or car buying.

The call center was very helpful and extraordinary people need more associates like her to God be the glory

My associate was Rich and he was awesome. Let me know which recommendation were necessary and which were optional. Explained "necessary" services well. I did not feel pressured to purchase anything I didn't feel was needed. My only complaint is that the service techs left fingerprints and smudges on the light interior of my car. This has happened before so clearly this location needs to educate it's staff on preventing this issue or cleaning up after service is complete. Otherwise very satisfied.

My service advisor Rich was spectacular. He kept me informed of all the service recommendations.

My experience was excellent and Branden demonstrates excellent customer service!! Thank

Mohammed has a great customer service . Thanks for all his help .

I had a great experience at this dealership. I was in and out in a few hours and I purchased a 2022 Nissan Versa. Staff was very friendly which passed the time. My only qualm was my credit got shotgunned.

The overall experience was great. We worked together. Great team work. I recommend this place to anyone who is looking for a car. This should be your first and only choice. You don't need to go anywhere else. You will not be deceived. You can trust their honesty. I'm glad I made the right choice.

My service advisor was Ryan! He answered all my questions and thoroughly explained the repairs that I needed. Request him as your service advisor!

It is the best car dealer.

I enjoyed my experience and had no issues receiving my regular service.

Great workers , very clean space and great products

Olie was very helpful and went above and beyond to get my car repaired

Great staff!!

The first service for oil change and multi point inspection was really fast.

Great service and friendly staff!

Definitely would recommend..awesome staff‼️

Great customer service and friendly staff.

Philadelphia was so professional and took great care of my car. I appreciate everything he did for the service.

Great Service

This car dealership is hands down the best car dealership experience I have ever had. Most people dread going to a dealership as everyone knows it can take forever, well not at AutoNation Nissan Marietta! This dealership is fast and efficient. The team here is outstanding they pay attention to all your wants and needs. Plus they go above and beyond to make sure you leave satisfied!!!!!! Trust me you won’t be disappointed

I pay for a diagnostic and they charge me $250 but they know nothing about the problem of my car and want more $350 to tell me what is the problem ☹️

If I could leave zero stars I would! This dealership has the worst customer service I've ever experienced. BUYERS BEWARE!!! It has been 3 months and I still have not received my license plate and all I get is excuses and apologize and that is after having had to resign my lease agreement 3 times!! I have to chase people for replies, because they don't respond to voice messages, texts, or emails. The amount of time I have wasted on this is ridiculous!!! Go somewhere else! Trust me!

No complaints...courteous and thoroughl

Received great service as I am a repeat customer and enjoy bringing my car in for service

My experience with this dealership was awful! Took my car in for diagnostic for squeaking noise and oil change. I told Olie I think it's my belts. He called me back and told me I needed new tires and nothing was wrong with my car they took it for a test drive and the squeaking noise was rust and I may need some parts replaced later. I paid for all 4 tires and a diagnostic fee. I got a flat one week later took my car back to get that tire fixed and they hit me with I need my belts replaced and new brakes. I'm beyond pissed! That's exactly why I took it in and paid a diagnostic fee for nothing! I hate dealership preying on people for money when they come for a service. I called back and told them my situation and the young lady said she will let the service team know and the manager and NOBODY has called me back! I'm not going back and neither should anyone else beware go somewhere else!

My experience with this dealership was awful! Took my car in for diagnostic for squeaking noise and oil change. I told Olie I think it's my belts. He called me back and told me I needed new tires and nothing was wrong with my car they took it for a test drive and the squeaking noise was rust and I may need some parts replaced later. I paid for all 4 tires and a diagnostic fee. I got a flat one week later took my car back to get that tire fixed and they hit me with I need my belts replaced and new brakes. I'm beyond pissed! That's exactly why I took it in and paid a diagnostic fee for nothing! I hate dealership preying on people for money when they come for a service. I called back and told them my situation and the young lady said she will let the service team know and the manager and NOBODY has called me back! I'm not going back and neither should anyone else beware go somewhere else!

Rich, my service writer, an amazing guy, Thx rich

He was friendly and very helpful. Once I got there and he met me and handled everything. He kept me inform with what they were doing with my car via text and made recommendations as well of things that needs addressing.

Ole was very excellent in a knowledgeable he let me know every step that was going on with my car.

Jonathan was extremely helpful and it was a great experience.

Great

Had a very good experience at AutoNation Nissan, Marietta. The staff were very professional and stayed back after the working hours to complete our transaction formalities. Special thanks to Jaime who is just awesome!!

Great Got the job done fast

I dropped in( without an appointment) to have my under car protection(?) checked out ( which was coming down) . I requested an oil change. I was told it would take a couple of hours. I went ot eat across the street , and when I got back, it was completed. Less than an hour.

I had a great experience. Did everything that was needed I will be back

Dealership exceeded my expectations in every way. I highly recommend them to anybody in the market for a new or pre-owned vehicle. You won't be disappointed!!

Rich and his team were awesome! He kept in contact and responded quickly! I would definitely recommend this dealership for repairs!

I brought my Rogue for routine service and the service was great. I will continue to have my service done there.

Rich and his team were awesome! He kept in contact with me and responded very quickly! I knew my vehicle was in good hands! Would definitely recommend this dealership for repairs!

I was very pleased with the service I received, Mr Olay was awesome. If I have any issues with my car again, I will definitely bring it back to AutoNation Nissan Thank you 😊

I went to this dealership looking for a used car to use for my business, and was pleasantly surprised by the level of service!

This department was great, the best customer service I have had in a long time! Keep up the GREAT work! Dreal was AMAZING

Service is no one’s favorite activity BUT with the expert staff in their department it atleast is easy and quick! Will be back!

It was amazing! The service was great and Richard Philadelphia was the BEST!!!! Keep him! He has such a vibrant spirit!

My long searching has finished with this dealer. The sales manager was extremely responsive.

Good service

My visit to this dealership was amazing. I traveled from North Carolina to purchase a vehicle. My salesperson Mark was great and took time to explain every detail on my vehicle. I would recommend this dealership to my friends and family.

The wait time was reasonable and advisory from Noel Richard Phila.. was very professional and useful.

I visited the service department and experienced great service! I will definitely be returning again! Thank you so much

My visit at this dealership was amazing. I traveled from North Carolina to purchase a vehicle. My salesperson Mark was great and he took the time to explain every detail on my vehicle. I will recommend this dealership to my friends and family.

Service was excellent. I was treated with the upmost respect and felt my comfort, updates on my service and time were important to the Mr. Philadelphia. Thank you

Bad experience because my service person was not there. They were supposed to rotate my tires and they did not and they put it on the paper it took them four days to call me back and let me know that they will rotate them for free

Great staff

It was a seemless professional experience.

Oldie was great- kept me informed during every step of the process.

Disappointed

No complementary ride share was offered to me which was offered in all previous dealerships or service centers. Once asked for at what time the oil change will be done during the dropping off time at 7:20 am, service desk could not give any specific time but only told it’ll be done in 2 hour may be. So had to get back home using lyft. Once back home around 7:50 am I was called and told the service or oil change is complete. Again had to go back using Lyft to pick the car up where lift charged me around $32. This is totally useless service. Will never get back to this service center.

This dealership exceeded my expectations. Lachelle and Holly were wonderful to work with and I'll definitely be back!

AutoNation Nissan Marietta has been wonderful to me. Rich is my favorite, so kind, helpful and honest. I will be back!

Very disappointed in having to wait 2 1/2 hours for an oil change and tire rotation. After being told that everything else in the multi-point inspection checked out, and receiving an email agreeing with that assessment, I received a phone call that said the brakes needed servicing. Very unorganized and haphazard handling of what should have been a routine service.

Rich is so kind and helpful! This is an honest place.

I had a 1030am appointment scheduled for an oil change. I got there at 1040 am and didn't get my car back until 4pm. I still can't believe I sat there and waited for over 6 hours. Next time I'm going to car spa for my service needs. At least they wash and vacuum my car and waited no longer than a hour at the most.

The experience with Autonation was excellent. I will definitely return and also refer family/ friends. Andrea Cooper had the most pleasant and upstanding customer service that I have received in awhile. The staff was great and everyone was very helpful. Thanks again. 😊

I enjoyed my time there at AutoNation they helped me find my dream car. I would recommend it to anyone looking for a car.

Very attentive very time efficient Excellent Customer service!!

I love my experience! The service was amazing, I felt very comfortable and at ease. I will definitely be back!

The buying process started out amazing until we had to return to the dealership to resign our paperwork. We had to return and sign papers 9 TIMES!!! Everytime we were called to resign, they tried to change the figures on the contract. Finally after a month and a half they figured it out! My mistake was recommending a friend to the dealership. She is a single mother that paid for all the "extra warranties" just in case. She had a claim to replace a tire on the vehicle and they gave her the run around for 2 weeks before she could get it replaced! Also, since I referred her the dealership is supposed to pay me a referral fee; it's been 3 months and they keep telling me the check is in the mail. Now they won't even answer me!!! Absolutely horrible dealership!!!

Loved working with Jonathan and Jackie! Super quick process! No hassle!

El Sr. Jaime fue muy amable.

Schedule an appointment for confirm a service was rendered adequately. Given I am not car mechanic savvy, it would be in the best interest of the employees to not blatantly disregard a customer’s concerns by stating “ she could have hit a pothole for all the hell we know ” to a fellow employee in a loud and condescending tone. I definitely will not continue any future services from this location.

Mr. Richard is always professional and polite! He treats my car like it’s his own! I respect that and appreciate that! Phenomenal customer service!!!!

Service is the best Richard knows what he doing

Olie was helpful and professional

Good experience. I could have given an excellent review if the following was done or true: 1. Loaner car offered. Or same day service was completed. I only have one car and it's hard to find someone to help 2. Car washed and vacuum as a courtesy. This use to be done but I guess dealerships did away with it 3. Dealership service and parts prices was more affordable.

I came in to get my back door latch fixed and the work was done in a few hours. Once I got home my truck would not start so I called the advisor Mr. Huffman, and he got me in on Saturday at 7:30 AM. The diagnostic was a failed battery. Work was completed sooner than I anticipated. Thanks to the team in service for getting these problems fixed .. happy new year To Mr. Huffman and the manager Ryan

Great service....

I will never ever ever return here for Service again. The above statement was just a shortened version of my horrible experience with AutoNation Nissan and the incompetence of my service advisor Richard Philadelphia. Poor communication or the lack of was my major complaint.

I was looking to get a few things I thought was needed but it turned out I needed more. I was able to get what I needed first and I was given the time to consider. I will definitely be back to finish out my repairs.

Efficiency at its best. Rich Huffman was great.

Everyone we encountered worked hard to make our Christmas car surprise for our mother a reality, especially our salesperson Lashelle. I would definitely recommend to anyone who is looking to purchase, thet went above and beyond to make it happen.

Thank you so much Olie S at Marietta AutoNation, for your kindness, professionalism and great customer service skills. You made my experience pleasant and kept me updated while my car was being service. Thanks again!

The customer service was amazing and workers are very kind. Great speedy services provided

Outstanding experience with AutoNation Nissan Marietta. The entire staff went above and beyond to make our auto purchase surprise for our mother a reality, especially Lashelle. Would definitely recommend.

Staff was friendly

Quede muy satisfecha con la atención del señor Jaime...resolvió todas mis dudas y me dio mucha confianza..honestamente tuve mala experiencia antes en otro consecionario...ahora con toda seguridad recomiendo AUTONATION NISSAN

I have been a customer for 5 years now. I have purchased two brand new SUV’S from Nissan of Marietta. The entire dealership has Excellent Customer Service!!

The sales lady, Lachelle, was very helpful in finding the right vehicle for us.

Auto Nation Nissan is always thorough and reliable.

Recent experience was much better than in the past. Rich Huffman made sure all my questions were answered with patience and professionalism!

Service staff was very pleasant and patient with me. He explained that the tech would reach out to me via text msg

Update: Had a conversation with Al, and he helped me understand the process. Still a bummer that the offer was lower, but that’s the chance you take when you don’t take an initial offer. Original Recently sold my car back to this dealership. Be mindful if you are looking to do this. It’s a very subjective process and their offers depend on who does the appraisal. Went in to get an appraisal and came back not even 2 weeks later to sell with about 200 miles more and their appraisal offer dropped by $1000. I received the sales guy spiel about how markets change and the value of my car had dropped. One day later I see the car I sold them listed for $9,000 more than I sold it to them for. So much for a decrease in market demand, right?? He was sure to remind me I wasn’t obligated to sell (which I was well aware of), but at that point I’d already received my new vehicle from another dealership, and didn’t feel like trying to find a new buyer at the 11th hour. So if you’re looking to sell, it could work in your favor if you catch the right person on the right day. The other thing that felt shady was that they tried to tell me the number the offered me was different, as though I wouldn’t remember what it was. They even went as far as to show me a printed copy of the “original” offer. When I showed them a picture that I’d taken of the actual offer you could hear crickets.

My experience couldn’t have been better. Mohammed, Sedrick, and Jackie were truly amazing. I will tell all of my friends and family that are in the market for a vehicle that AutoNation Nissan Marietta and this team is where they need to visit.

I recently purchased a vehicle for my son from AutoNation Nissan and I have to say that they exceeded my expectations.....by far! We were in and out in no time. We will definitely work with AutoNation Nissan when we are ready to purchase another vehicle.

Richard is the best! He got me in and out with great customer service. I definitely recommend this dealership.

This company has great customer service. The way they detail the car is awesome, no complaints.

I love Olie ! Yesssssssss Bring It!!!! Nissan Family

I had a very pleasant and easy go time at Nissan, I was only there for about an hour. There were people ahead of me and my repairs rep Mr. Richard ie very nice and very informative.

Amazing dealership! Staff was friendly and knowledgeable. I went in to look at a Nissan pathfinder and immediately was impressed with the quality of customer service. No pressure at all. Will definitely purchase from here.

So my significant other and child have gone missing and the key to the vehicle we drive was with them at the time of their disappearance. They refuse to remake a key for me and they are telling me we absolutely need to be there to have one made. When I asked for the courtesy of me not being there as I only have the one vehicle which is currently on the lot the declined to help even though I'm telling them how desperate I am to find my missing family as well. So let it be known in life or death situations Marietta Nissan doesn't care. And here is my wife's missing persons report number 22098285

Convenience of location is what brought me to this car dealership in the first place, but the level of professionalism and transparency is what won me over. My entire process was customer focused, engaged and transparent from start to finish. This was the best car buying experience I've ever had.

I can always count on Jackie to find me a deal on a great car! He has helped me and my family for the past 3-4 years! AutoNation is amazing!

My entire experience with this dealership was amazing! Everyone I talked to was very knowledgeable and made me very comfortable about my purchase. The service manager and GM went out their way to make sure my experience was A1. Thank you again.... I will be doing business with this dealership again.

You and your team are very professional, family oriented, and persistent making sure your customers are completely satisfied. Was able to walk away with a new 2022 Nissan Sentra with challenged credit in the rebuilding stages. The team worked tirelessly to get me financed and I could not be more happy.

good soup

I called several times for an update no one returned my call I ended up driving 40 miles to find out the service advisor was not there a simple return call could have told me that . And save my time

The General Manger Al reached out to me to make things right when it came to my complaint. I thought it was a very noble thing to do and it was greatly appreciated! Today alot of companies don't pride themselves on customer service, just profits, its great to see that one still does.

Olie was amazing and ensured me of all the updates that was preformed and what’s next to come. Thank you the guys had my had my car in and out in no time.

When I first arrived at the dealership I was greeted and welcomed. Every Nissan associate was extremely kind and helpful with me. A particular Nissan associate Mickey Turner went above and beyond with his attention and service for me. I was very appreciative of his service and time! After my first visit going to this Nissan dealership, I had to go back again recently. When I arrived I was greeted and taken care of immediately. I had the pleasure of working with Ryan Elias and he was very professional and thorough with me and what my vehicle needed. Yet again, I was very appreciative of the level of attentiveness the associates give their customers and will be back again!

Jaime was incredible! Very honest and straight shooting.

Brandon was amazing to work with! He kept me informed on the status of my vehicle. We were so happy with how efficient the service area was. Very appreciative!

I am very pleased with the service my truck received. It runs so much better now & the new tires handle beautifully. The detail work on the truck was perfect. I really appreciate the attention to detail (pun not intended) the person gave it. Everything about the truck was as pristine as the day we purchased it 3 yrs ago. I'll definitely be using this service department for all my future truck maintenance.

I was well taken care of by Philadelphia. He is great! Give this man a raise! Simply splendid!

Tim Jerram here. Loved our experience with AutoNation Marietta. The sales team and staff do seem to genuinely care. I'm used to dealers who just care about money. These guys stayed open two hours after close the day before Thanksgiving to get my family into a new car. Will be buying with them again!

love these guys. they treat you like family. will be buying from them again for our next car!

Customer service was very good. Everything went OK.

I've been taking my vehicle here for about a 1 yr 6 months. I am fully satisified with their communication thru text with my advisor. I am updated during the requested service as well asking permission prior to taking care of any new service areas.

very prompt

Great customer service.

My experience with AutoNation Nissan Marietta has been nothing less than phenomenal. I really enjoyed the service and experience I received while working with Ryan Elias. He kept me informed with what I needed to fix on my car and to know that there are dealers out there that still care about the customer is great. I was in and out at no time. Thank you to the AutoNation Nissan Marietta Team.

They tried to overcharge customers on every corner, bewared! Brought my vehicle in for diagnostic of the oil pressure drop when engine runs idle. I got my sparkplugs and 3 coils replaced for $1315.50. After 2 months the same problem came back, so I brought my vehicle back for re-diagnostic. Brandon said that I will be charged for diagnostic if the problem is not the parts that they replaced. I asked him to rediagnose to see whether or not the parts they replaced were defective. He said that in order to do that he must run the diagnostic again, and of course I will be charged for re-diagnostic. Okay fine, I disagreed with that and took my vehicle back. I rather get rid if my vehicles than sinking deeper into this trap.

Great experience and amazing sales staff.

I do not recommend this dealership, do not be lured in by a good deal with these folks. The service and sales team are not on your side! I purchased a car from them and a week later Check Engine light came on, turns out the Service Team put on an AWD hub instead of a FWD hub on my car. They took advantage of a young woman and I want you to know no to trust this company!

I always have a great experience.

Now, I know why I go to the Lithia Springs location. Customer service at this location is trash. I went in for just a oil change, my appointment was at 8 my car set for also 30 minutes before they moved it to the bay. I watched through the window and the guy that serviced my vehicle walked around talking for 2 hours. Once it was done, no one came and git me I had to ask to be checked out. Never again, dam near 4 hours for a oil change. I hate I even purchased my vehicle from AutoNation! The service is Marietta is trash!!

Great staff, friendly and very caring. I was able to purchase a car, they help me turn in my rental and drive my new car home within a couple of hours.

Renew warranty, took care of the bill

Nice and smooth buying process, everything as discussed. Upon buying the car I've got the exhaustive information about its features and particularities, and Duncan who worked with me made sure that I was familiar with everything before I left the lot :).

Great service and friendly staff. I was pleasantly surprised.that I was in and out so quickly.

In and out no long wait time at all. Rich was very helpful

Awesome service. Great place.

Ollie was such a great help

Michelle in sales is very nice.

I always have the best experience at this dealership

I had my car serviced on 11/9 Oil change tire rotation Of course they do their inspection I was told I needed brakes all around. I wasn’t paying more than my car note to get just my front brakes done. So I went to a shop I been going to for years come to find out I didn’t need brakes and they rotated my tires wrong. My tires have a rotation arrows the driver side tire was on the passenger side.

I always and will always continue coming back here. Great service and honest with the guest need in mind. Cant say enough of this location and the same guy that takes care of us each time!

I drive from Jonesboro to Marietta to get my car serviced. It’s the best place for me.

Super smooth in and out with Rich. He’s the best!

Had a wonderful stress free car buying experience with these folks! Michelle and Holly were so nice and made everything go super smooth. Plus they didn’t try to drain my pockets and add on a bunch of unnecessary fees. Will definitely be coming back for future purchases!

The customer service is great. Everybody is so generous. Best place to buy a car. They will work with you. Trust me.

My car is still not fixed. 11/7/2022. I read through the contract last night and found out that the car lot that sold me the car was lying to me about the time on the contract. They said it was good from day one. Not true. The contract states it doesn't take affect until 30 days from the date of purchase AND 1000 miles. I will probably not even get to use the warranty and am thinking about cutting my loses and getting what I can back on the contract. Now I understand why they were calling everything wrong as pre-existing. Sorry Rich, my fault.

Richard and staff were very helpful and friendly.

Got a certified and guaranteed quote online from Auto Nation to sell my truck to one of their dealers. Went to Auto Nation Nissan to sell them my truck after receiving an email and a call from their sales person. After wasting 1 hour of waiting I was told by their GM Cedrick that he could only give me a lower price than the certified quote due to how much I paid for my truck. Since when do they concern about what I paid for my truck which is a non-Nissan truck? The Certificate doesn't say anything about the price being adjusted based on what I paid for the truck. It has nothing to do with my selling the truck to them. This is a classic deceptive marketing and bait and switch. Thanks for wasting my 1 hour just to low ball me and not honoring the certified online quote. This is a scam/sham and I will follow up with the Attorney General office.

I purchased a vehicle here in September. In October , more than 3 weeks later , I had to contact various people (sales , management) in order to request finance to submit a funding request to my bank ( I had a loan approved and just needed to be dispersed but they just wouldn’t fill out the paperwork). I finally got it taken care of by telling the lady who texts and calls constantly after you buy- she’s requesting a survey fill out .. by requesting I mean she’s trying to BRIBE you with oil changes to give them 10/10 survey reviews (I’m guessing they get bonuses ) . Either way , she got through them and it got submitted. Fast forward to end of October , I notice my temporary tag is expiring . I make multiple attempts to contact someone -honestly at this point anyone to figure out what’s happening as I HAVE PAID TAG TITTLE AND TAXES TO HAVE MY TAG SENT BY MAIL (we are active duty military stationed in Georgia but permanent residents of Florida). After many days and frustrations I’m left with an expired tag , an inability to pick a tag at DMV and just a big o’ “it’s not our responsibility “ from Sedrick the sales manager and cynthia (the one handling the tag ). I do not recommend nor would I ever buy another car at autonation in general

Had my 2014 Acura RLX serviced here and the staff/service was exceptional. They were able to fit me in when I just drove up and got me in and out in a short amount of time.

Great service got up front service and had a great service advisor!!!

Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was a hustler from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.

They keep emailing and texting for a review so here it is. Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was a hustler from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.

Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was [non-permissible content removed] from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.

Would not recommend at all. Before we went in we sent in everything to the sales woman because we did not want to be there all day. Well, we still spent 7 hours there, mostly wait for Tracey(Trey) the finance manager. He was a hustler from the beginning but we thought it was just part of the dealership hustle. The fun started after we left. The finance company called us two more times for paperwork he should have asked for and another time to verify my address. This guy had put down an old address we had on the paperwork that was 700 miles away from Geoegia. We had the car for three weeks when Cedric the sales manager called and said Trey had screwed up the paperwork so bad we needed to redo it. He assured me if I drove the 45 minutes to the them everything would be ready when I walked in. Well it took two more hours. Its been so long my temporary tags have expired and I'm still waiting for the plates. Never again.

Richard was superb.

They’re always super nice here. Even if I have to wait they are good about letting you know before hand about how long it’ll take

lovely , the only nissan branch in georgia which knows how to take care of the busines . i would have give 8 stars if i could

Our service writer, Rich, is the best. Great communicator, gets the job done and delivers before anticipated. Best service experience in years.

I took my new 2022 Nissan Frontier in because the sensor lights kept coming on to indicate i had been in a crash. I had not been in a crash. They said they could not duplicate the issue. The lights came back on several days after i got it back. I called my service advisor and he said to drive to the dealership while the lights were on. This was on a Saturday. By Wednesday, he did not return my calls and I finally went by the dealership and they said that it had not even been looked at. After consulting Nissan Corp to complain about the dealership, I took the truck to Southerlin Nissan and the lights were not on and the service advisor explained that he did not need to duplicate the problem because the computer would let him know that the sensor lights had been on. He also said that there is a bulletin about the problem and that the other dealership should have known that. Long story short, Autonation Nissan SUCKS! the truck is fixed and as of yet, no problems.

Very fast! Thank you Ryan for the excellent service!

My experience at this particular location was just okay. I was kind of forgot about. I had to wait for almost 5 hours for my rotors and brakes to be changed even though I had an 10:30am appointment, wasn't late, and was told it will only be about 1 1/2- 2 hrs. I did receive a 10% discount due to the mishap but other than that everyone was friendly and welcoming.

They completed the work within the time period that they promised. The representative was great and scheduled my next appointment for a recall service for the next week.

They had the car I wanted

Richard went above and beyond with our Nissan Leaf electric power problem. He was very cooperative and ensured we were kept updated on the status.

Had a scheduled service appointment at 11am on a Saturday via COSTCO’s auto program (they referred me to this dealership). I walk in and Rich Huffman refused to acknowledge me. I stood in front of him for several minutes while he bashed the dealership, saying most people who have appts won’t even be seen and there was nothing that could be done about it. He went on to say, the service reps couldn’t work any faster than they were. I literally stood in front of him and another female service rep (young, african American woman) and neither of them asked if they could help me. What a TERRIBLE first impression. I finally saw Brandon walk in, and asked him if he could check me in for my appt. Brandon was great. He is the ONLY professional and courteous person in their service dept. He checked in with me several times through out the day and happily greeted me upon returning. It’s unbelievable how his co-workers behaved. I hope management sees this and takes action. I also hope they acknowledge Brandon for his excellent service. I would only come back if Brandon was there to assist me. Thank you, Brandon!

Had a scheduled service appointment at 11am on a Saturday via COSTCO’s auto program (they referred me to this dealership). I walk in and Rich Huffman refused to acknowledge me. I stood in front of him for several minutes while he bashed the dealership, saying most people who have appts won’t even be seen and there was nothing that could be done about it. He went on to say, the service reps couldn’t work any faster than they were. I literally stood in front of him and another female service rep (young, african American woman) and neither of them asked if they could help me. What a TERRIBLE first impression. I finally saw Brandon walk in, and asked him if he could check me in for my appt. Brandon was great. He is the ONLY professional and courteous person in their service dept. He checked in with me several times through out the day and happily greeted me upon returning. It’s unbelievable how his co-workers behaved. I hope management sees this and takes action. I also hope they acknowledge Brandon for his excellent service. I would only come back if Brandon was there to assist me. Thank you, Brandon!

My 1st service experience was great. Brandon was professional and polite. My car was ready faster than time quoted which was awesome because I waited rather than dropping off. Keep up the great work guys!

Very friendly and willing to go the extra steps to make sure we knew all about the car and dealership

Richard is always friendly, keep you inform on how they are doing with your car. He make sure that everything is ok before you leave, and thank you for coming to Nissan.

I’m a first time buyer and just received my first vehicle with autonation Marietta two days ago. I had the pleasure of working with Ms. Natahne Ashley who was the most sweetest and personable car sales person I’ve had the satisfaction of working with! She went above and beyond the call of service and made me feel comfortable to make educated decisions and gave me breathing room to do so. If she didn’t know the answer to my question, she had no problem getting up and asking a superior so I could have the most information available to me as possible. I thoroughly enjoyed my experience here and would recommend this location to others who are also wary about their first time buying experience just like I was! The entire team including the Finance Manager Mr. Jackson will absolutely take care of you and make sure you have everything you need! Service department was hospitable and polite as well and answered all of my questions in a timely manner. I came to this location with doubt and nervousness and rolled into the sunset with my very cute 2020 ford ecosport.

Mr. Richard Philadelphia went above & beyond to make sure my car was fixed

I bought a truck that was available a nice truck but, No, no, no... That was good but, I gotta mention: That after I paid off my Truck Dodge Company; sent a brochure telling that my air bags due to factory failure but, can be replace at any Dodge Dealership so, I when to have that done but, I don't know what happened all the sudden the kill switch was making my truck not tranck-on even with having my own key...sometimes it cranked an hour later then after whole night; I didn't know what to do then cranked, one day couldn't crank anymore so I called a wrecker a took it to Dodge Mall of Georgia, that's where they had replace the air bags at the begining of the problem...I paid over $400.00 to clean the fuel injector but, I was told by the cust service they were going to replace fuel injector??? Then when I took it for the kill switch reason, I couldn't cranked anymore. They charged $900.00 to replace the kill switch I didn't know they had a kill switch in my truck; but I gotta mention that I finish paying for in November and never missed a payment so it stated No to crank in February next year. I don't if they do that to sell you another truck or. what? Because customer service gentelmen told that I should have a new truck that it was good to buy from them...???

Cars that are great and not overpriced!! I had the most wonderful experience with Natahne pronounced (Nuht-aah-nee) and she was amazing. No pressure, she was very polite and patiently worked through all of the options we wanted to see. She highlighted all of the features we wanted and picked THE PERFECT car. She will listen to you and not just try to shove you into anything. Go see her!

No other comments

I originally gave this place 5 stars. But as I keep coming here I have to ask for what service is told to me as complimentary like the car wash and fluid top off. I can imagine the multipoint inspection isn’t done either. The service people are nice but this place seems a little shady. I’m going to another dealership from now on.

Brent did a wonderful job to get my windows tinted!

Sales executive Jeamie was very helpful, patient and no markup charges or high document charges like other dealers.

Great and quick service. Micky was excellent and very professional in helping me with my problems. 10/10 I DO recommend!

Excellent customer service!

Rich Huffman took amazing care of me, the staff I encountered were nice and professional. They had me out in a good amount of time and gave me a list to track my maintenance.

Had to get new brake pads and my oil changed. The customer service was stellar!!! Mickey Turner communicated with me about concerns and made sure that everything was taken care of as expertly as I had expected. Won't let anyone but AutoNation Nissan Marietta touch Onyx...that's my 2017 Nissan Rogue.

I was helped tremendously by Ryan E. At this location. I was not happy with my last service appointment with a different advisor and Ryan was able to assist me with the previous issue and also take care of the current issue. I would recommend Ryan for your service needs.

I always have a pleasant experience at Nissan and especially with Richard Philadelphia. He's always helpful and does what he can to get you out quickly. I am so glad to have another Nissan to be able to come here to get my car serviced.

Excellent! I sent my car at 8am on Friday morning for all checking with oil change, air filter, cabin filter, replace windshield wiper blade and other entire checking for many hours. Thank you.

The best place to get your vehicle serviced even if your car is not a Nissan. Ryan and Mike went above and beyond to assist me.

Service was great. I did not wait long and the service manager for my vehicle was awesome and very customer friendly.

Excellent job as always.

Excellent service and feedback by Rick who helped solve my issues and recommended next steps. Nothing is in red but the system wil not allow me to submit..

Rich got me in & out with exceptional customer care. Highly recommended this location

I had the pleasure of working with Duncan. He was EXTREMELY knowledgeable in every aspect of the car. He was very helpful. As I woman buying a car I am apprehensive of being taken advantage but I left feeling taken care of. I highly recommend!

I had a wonderful experience at this location. My sales man Duncan was awesome and Jackie in finance department was amazing!! Two thumbs up

Very good. Excellent customer service

This is by far the worst the dealership I have ever dealt with. They charged over $1000 for a battery replacement, forgot my car was there and had it for over a week. Then broke the mic in my car, so I could no longer make calls via the vehicle. I called many many times to schedule a repair, never got a call back. I reached out to their customer service manager, Ryan, twice, and no call back. Finally I get a call back, they tell to bring the car in Friday and they’ll have someone look at it that day. Well, that was also a lie, as I was told to leave it for the weekend. Incompetence stacked on top of incompetence. I would give 0 star if I could.

Last week only I bought a nissan Rogue and I am extremely satisfied from the dealer. They are very transparent about the pricing of the car and also provide the different proposals as per your need. Jaime was really helpful and provided all the information about the vehicle. Jamie did everything he could to make sure we are happy with our Nissan Rogue. Highly recommend this dealership to anyone that is looking to buy the car.

I was very pleased with the attention to detail and theirexpert advice.

Great place to get your vehicle worked on. Pricey but great work.

Very unprofessional.

I came to change my oil and Ollie did well to forsee that my car was ready at the time they said it will be ready

Service is top tier! Ryan really takes care of me every single time I pop in for service. He's always honest and straightforward -- I never feel like I'm getting taken advantage of. Thanks for helping always !

People was great friendly and polite. However, the service on the car was no done right. Also I have the appointment at 10:30 I got half hour earlier and I still leaving the building at 3pm.

Great experience. Only downside is it took longer than we had hoped for but overall we will go back and get our next vehicle there. Jaime was a great salesman and everyone there made us feel like family.

Rich has taken care of me the past two visits. Great service all around.

Great service all around. Rich has taken care of me the past two visits.

Great service received during the Free Inspection, the mechanics even vacuumed my car out for me, they were awesome young men. The lead assistant informed on the services my car needed, what condition my car is in and I got quoted rates for the services I'll need.

My reason for my vehicle being serviced here. Was due to receiving recall notifications on my 2017 Nissan Sentra.. The reps were very courteous and informative.. They completed the repair in less than a hour...

Rich was very helpful and quick. I’m very grateful for the service and would recommend for others.

I was very pleased with the guy that checked me in. He was nice and very helpful and he also gave me a number that he was always available at👍🏾

I was very pleased with the guy that checked me in. He was nice and very helpful and he also gave me a number that he was always available at👍🏾

Ryan was super helpful in taking care of my car needs. He was friendly and knowledgeable. The Nissan team provided excellent customer service and completed my oil change with ease! Thank you Nissan!!!!

Michelle Bradshaw and everybody were absolutely amazing. They helped me out alot. God bless EVERYONE OF THEM. I'm crying at how much they helped me. I can never repay their kindness.

Duncan Guda, Mason Pittman, and Tracey Morning made this experience so amazing.. They truly are top notch.

I had a great experience with Hoffman at the delearship. He was professional and the experience was timely.

it was a very fun experience for me especially since it was my first time getting a car.

Olie was incredibly kind and helpful! I appreciated his thorough explanations as to what my car needed and he went the extra mile to make sure I had a great experience. My car was also ready in a timely manner. I will definitely be going back!

Very good service but if you waiting on Paula if you pay out to wait for a little while longer thank you

Revised 2022 -I have a Nissan Leaf and at this point my car is paid off. I really appreciate the positivity of the staff gives even to those who are not making a new purchase. I do come in to get my car serviced as needed and the mechanic staff does a good job of not adding in unnecessary billing items while doing the modifications I requested. I can also appreciate that the entire team at AutoNation Nissan Marietta chooses to leave my car better than they found it with small touches like vacuuming the interior before I get my car back.

I don’t know what to rate because i still have problem with my car. I hope they can fix it as soon as possible. But as far as the customer service, she answered all my questions and willingly help me.

Rich Huffman and the rest of the Nissan AutoNation team never fail to deliver! I always save money, get my questions answered, and gather information for my next visit. They really know how to make return customers!

The first time I took my car in for a trunk repair the service advisor was Richard Philadelphia. I asked him would the repairs be done that day. He said it shouldn't be a problem. We'll that was the last I heard from him. I called him multiple times throughout the day with no reply. I hd to take a lyft when I got off of work to get back to the dealership only to find out my car had never been looked at. I called multiple times the next day with no answer or reply as well. One of the worst customer service experiences I have ever had. I set up a new appointment with Rich Huffman. The car was fixed and ready on the same day with Rich keeping me in the loop all day.

Nice service

Great, Awesome, Rewarding These are the words I would use to express my experience with Auto Nation Nissan of Marietta. Working with the Salesman: Mr. Downing & GM- Mr. Nickens. They were able to place my mother in a 2018 Chevy Equinox with super great mileage and an amazing deal. Thanks Auto Nation for looking out for my mother as she needed a dependable but reliable form of transportation. I've been in it and oh my what a smooth ride, clean, easy on gas and just her color. Thank you Auto Nation of Marietta :-)

Ryan in service does not return calls or texts, and they leave you hanging trying to find out if your car is ready for pick-up or not. You just have to go there to see if someone will help you when you arrive, since they avoid you if you call too many times. Go elsewhere and save yourself the hassle and headache

Finance manager was awesome and me destiny went they the entire lot to mage sure I got into something I wanted.. I was a very aggravated customer and they did everything they could go put a smile on my face including driving my mother home because it was to dark or her to drive... not to mention we all stayed at the dealership till 1am to get the deal done... personal this will probably be my dealership for all future business.

The service guy Richard is always helpful and professional. I’ve never had a problem with my car while dealing with him or the dealership. Keep yo the good work Auto Nation

Great Service!

My experience at auto nation was great. My sales associate Destiny was great. She was very helpful and understood the needs that I wanted in a new car. The finance manager Tre was also great. Glad they were able to help me.

Love it, the customer service is great!

Friendly staff good work very good service

This review is based on my last visit 2/3/2022 dropped my car to have work done which includes oil change work was completed by the next day very quick which I can appreciate, when I get in my car to leave I noticed the empty washer fluid light was still on, I cleared it and checked for washer fluid …empty 🙁 the gentleman who had checked me out (later identifies himself as the new service manager) notice me walking back in to the building asked what’s the problem, he then instructs me to pull around back and it’ll be taken care of right away, and it was. As I’m driving away I noticed my windshield sticker for my oil change hasn’t been changed and now I’m questioning if my oil change service or my other services (which I paid over a thousand dollars) was done correctly or at all. My next oil change is on them and I hope they continue to commit to improve customer service with the help of these feedback and comments .

My appt was on time & everyone was very polite. The facility is very nice. My Service rep, Richard, always explains each type of service & WHY it is needed. The 80k service was very extensive & required all day. He assisted with getting transportation for me. The cost is expensive though!

Fixed my car correctly and cheaply

Very knowledgeable and made the experience very easy when it comes to Service. Thanks Olie

Ollie was great!! Appreciated that he told me in advance what my car would need at the next visit so I can financially plan for it. I also love that he gave me a time frame for my visit and stuck to it. This was much appreciated since my appointment was on a Saturday.

excellent attention. Puntual and accessible

Excellent service from all the team

This was possibly the worst customer service experience I have encountered. I made an appointment for a 90,000 service online for 8 am on a Wednesday and the quote was around $600. However, once you get there, the minimum quote was over $900. My service advisor asked if I was going to stay when I dropped it off and I said no, I would come back. He told me he would call with questions or when it was ready but he also gave me his personal line number. I started calling and leaving messages around 2:30 pm. After never getting a call back, I called the main line. The only thing they could do was try calling themselves and sending a message. This did not work so they gave me the service manager's number. I called and left a message for him and he never called me back. At 6pm, I finally got a ride over. There was another service adivsor there who called Richard, my assigned advisor, on his cell. Richard answered only to say that it wasn't ready yet and he forgot to call me but it would be ready by lunch. Thursday comes and by 10 am, I still haven't heard from him. I call again and the manager again and leave messages but Richard finally calls me back around 11:30 to tell me he'll "call me right back" once he talks to the technician. An hour later he calls to tell me about some additional issues and that it'll be ready by 4. At 4, the car gets delivered by some porters and they leave it in the driveway. I decide to move it into the my garage and the car won't start. Richard thankfully answers and sends the porters back but it won't jump. So he says he'll send something first thing Friday morning. I start calling at 9 am and get nothing. Finally, at 11:30, Richard answers to give me the number of a tow truck driver so I can coordinate the tow. The car gets towed and they supposedly fix the problem and deliver the car back around 4 pm. The car starts a few times but by Saturday night, the car won't start and can't be jumped. I called Monday and left a message with Richard and the service manager but never heard back. I will never return to this location, it was a truly terrible experience.

A few years ago, I had my 350Z dropped off here to replace the starter. They charged me $1200 to do it, and then didn’t even replace the starter, it was very clearly the same one that was in the car when I dropped it off. Their technicians joyrode the HELL out of my car as well. I had literally JUST replaced the tires, and the clutch was still fairly new, and when the car was returned to me, the rear tires were completely bald, the clutch was completely gone, and the check engine light was on for cam shaft position sensors (which it was not throwing before I dropped it off). These are all telltale signs that somebody was drifting and doing doing burnouts in my car, which I had never done. I confronted their maintenance manager about it, and he refused to do anything about it, threw his hands up in the air, and locked himself in his office and refused to speak to me anymore. I wound up having to pay for all repairs out of pocket (but I took it to a trusted mechanic to do them) They never owned up to what they did, let alone apologize or offered to pay for the damages their employees caused to my car. Do not EVER go to this dealership, they are lazy at best, and dishonest, selfish clowns at worst.

I can’t stress enough how helpful and honest this dealership is. I was turner away by so many other dealers who didn’t want to help me at all. I was able to get the car I wanted on my terms. They now have a customer for life! Don’t change your practices. The sales team was a team, helping me and each other. They called to make sure I was happy with my purchase and makes sure all my questions were answered.

The only dealer that didn’t give me a story about how I couldn’t get the car I wanted. I got exactly what I wanted on my terms. I can’t express how awesome this was for me. Everyone I came in contact with was friendly and helpful. ❤️🎉❤️

Had a great experience at my required servicing. My advisor was kind, polite, and very helpful. Had a wonderful experience for something that can be seen as an annoyance.

There are easy to work with fast friendly and love to help u make your dreams come true. They kill your walking life and start your driving life

Had a great buying experience here. Everyone was straightforward and willing to help. Sucks they didn’t have more cars on the lot, but I understand that’s not necessarily there fault. The finance guy was also super cool and made it enjoyable!

This dealership took all my needs into consideration and where very patient and helped me get into the car I wanted. If anyone is looking for a Nissan please go to Auto Nation in Marietta!

Had the pleasure of working with wonderful staff at Marietta Nissan. Thanks to the remarkable customer service from Richard, really an amazing guy. The shuttle service is a great resource to use if you don’t live far. Especially, if you don’t want to wait hours for your vehicle. Thanks again Autonation Nissan Marietta

Very friendly and competent staff. They will go above and beyond for their customers!

Staff was very kind and helpful to help us fine the right car for us. They were all amazing and we love out new Nissan Leaf.

Very well experience, treated with respect as a young kid, haven?t seen that yet in my experience of buying cars, highly recommended dealership.

After experiencing at flat tire, I immediately took my vehicle to the dealership. They got me back on the road, with a brand new tire, in a few hours. I received much appreciated customer service. Rich was very helpful and attentive to getting the exact tire I needed. His positive attitude, demeanor and urgency to meet my needs were very welcomed!

When receiving an email to take advantage of “7 Remaining Pre-Paid Services” it’s a no-brainer to take advantage of them before they expire! From check-in to check-out the 1) Oil & filter change. 2) Check & top off essential fluids. 3) Tire inflation & rotation. 4) Multipoint vehicle inspection. 5) Comprehensive written report of all key operating systems. must’ve taken approximately 2 1/2 hours. Slightly disappointed @ time of check out when brought to my attention that the prepaid services had been canceled. A $20 discount was applied but could have saved additional time & money by knowing this beforehand instead of luring me in with the email.

The wait time was not long, but I would have liked a ride to have lunch while I waited. Staff was very friendly and helpful. Excellent service.

Mr. Philadelphia was very informative and very professional. He addressed all of my questions and concerns.

I had a wonderful experience on this Saturday getting my car serviced. My car is running better after getting my car serviced at Auto Nation in Marietta. They provided me with excellent customer service. I was treated with respect. They finished my car sooner than expected. Thank you for all that you do

Excellent Service by R. Philadelphia!

I went to Autonation Nissan Marietta on 10th March, 2022 for servicing my Nissan. My car was due for 30,000 mile service. Since I am a returning customer, service manager agreed to give me a 10% discount. I gave the car in the morning at 11 am for servicing. However, when I reached the dealership back to pick up my car around 5 pm same day, service manager was not present. Other service manager gave me the invoice. In the invoice, a 5% discount was applied. I was promised 10% discount in the morning. The person who billed me in the evening told me to call the dealership the next day to get the invoice corrected as he could not help. I thought it would be an honest mistake from the dealership and so tried contacting the dealership via email and also on phone to correct the invoice, multiple times. I have not received any callback or reply on my email. I do not recommend the highly unprofessional AutoNation Nissan Mariett.

Check in at Service was quick and easy. I was given options for additional service based on my 135k mileage. I'm glad they keep track of that. I was kept informed the entire time, and when I drove out my Titan felt like it was just off the lot. Couldn't be happier.

The hospitality was awesome!

Smith and ready transaction. Mr. Morning, Mr. Peacock and Mr. Jones are the stars of the show.

Helpful staff! They have great service and good coffee if you want to wait for your car to be ready! The car was just in time and we were very satisfied with the service!

I WAS a loyal customer. I have been going to AutoNation Nissan for years to get regular maintenance and repairs on my car. I had my breaks repairs April of 2021. However, my rear breaks went out in Jan 2022. I returned my car to AutoNation Nissan to get my breaks fixed since it was still within the 12 month repair warranty. When I arrived to the dealership the service agent told me he did nothing see my April 2021 brake repair in the system. I happily pulled out my receipt and told him he was mistaken. Then they took my car back. After a sort while he told me my brakes were bad due to my caliper being a faulty part and they were not going to honor my warranty. I was enraged!!! Usually when the caliper is bad it’s due to a faulty break repair. I explained to the service agent that I have been coming here for years and as a loyal customer they should be able to repair my breaks under the service warranty. The service agent talked to the service manager and I was denied. They even refused to work out a discount. I will NEVER go back to AutoNation Nissan again! I do not respect companies that do not honor loyal customer!

I purchased my Nissan Altima in 2015 from AutoNation Marietta and I have used the service department ever since. Great people to work with, and they take great care of my car. I would recommend them if you are in the market for a vehicle or if you need. Great service dept.

Their customer service goes above and beyond! I was waiting on a pre-ordered vehicle to arrive. They kept in touch, giving me updates when there was a change in the delivery status, and were very responsive to any questions I may have had. We were in and out very quickly once my car arrived. I am IN LOVE with my new Rogue!

Great place. Great service

Danny is a motivated team member and a pleasure to work with. He demonstrates superior technical ability and kept me informed on the repairs for my vehicle every step of the way. Danny took the time to make sure that I fully understood the scope of the work that was being done, what needed to be done for me to get back on the road, and the total cost of the job.

I am in the market for an EV, the Nissan Leaf. I wanted to test drive one since I was told it could be a different experience. Mr. Duncan was more than willing to assist! He explained the driving procedure and was very knowledgeable. His customer service is STELLAR!!!

I do not normally write reviews, but the experience today had to be shared. I can not put into words how thankful I am for this dealership and their team. I was traveling from Orlando back to Knoxville when I got something in my tire. I was three hours away from home and alone. I had been to 3 places and nobody was able to help me. I found this place on google maps and I’m so grateful I did. I came in all panicked and a gentleman asked if I had an appointment. I sadly said no thinking I was going to be turned away. He then said the gentleman at the end can help you and pointed to the desk closest to the shop. I explained what had happened and without hesitation he asked for my key. He informed me that he’ll be taking my car to find the problem. Less than a minute he comes back and says “there’s a screw in it.” I asked how bad. He said “nothing we can’t fix.” After fixing my tire another gentleman came in to tell me he’ll be right back with my car. He’s driving it around to make sure the air holds and my tire light goes off. Once both were clear he brought my car back and gave me the keys. He said “that should get you home safely.” I was in such a panic I did not catch the gentleman’s name, but he worked today 7-5-21 and I was in there around 1:40pm. I came in as a customer, but left feeling like family. I want to thank him for getting me home safe today.

Hands down the best car dealer experience I’ve had!! Impeccable service and excellent value! While other dealers tried to play the game, Autonation Nissan Marietta closed the deal in record time. It was a breeze.

Duncan was very accommodating and helpful. He was very nice to my elderly mother who bought three Sentra?s from him over the years. Send your parents to him for a fair deal and genuinely nice guy.

We dropped off our car for a recall and they called back recommending a bunch of services that weren’t needed. I informed them that I’d done some of those services recently. On top of that they didn’t follow up when they said they would and when we call them to get an update....no one answers the phone. I’ve tried to call them a couple times and I’ve been on hold for about 30 mins each time. We were initially told we would have our car back the same day and now we were told the repair would take longer. As a customer we definitely aren’t having a good experience compared to other dealerships we’ve encountered in the past. If the service continues at this rate, we will definitely tell others to steer clear of AutoNation Nissan.

Recently purchased 2 new vehicles from Jonathan at this location. This dealership and the staff went above and beyond our expectations. Shop here for your next car! We got good deals and the experience was wonderful. Thank you Jonathan and the GM Arvind!

Customer service experience was awesome

Great & efficient! No complaints!!!

This dealerships financial department is very unprofessional. I purchased all the protection plans when I bought a 2017 Nissan Rogue in 2017. I sold it this past March and am due a refund from those protection plans. it is now 6 months later and this dealership has not cancelled my policies for my refund. I have sent emails, left voice mails and even talked to the GM about this issue. I am now taking this into my own hands and contacting each policy providers and letting them know what is going on with this dealership and I am calling AutoNation Corporate to report them.

Very honestly and trustfully. Great conversation and they sent a driver to pick me up from 80 miles away. I would deal with them anytime again - highly recommended!

Do Not Purchase here. Avoid this dealership. Salesperson Kathy Jerez and GM Arvin are unprofessional people whom just want to sell it providing untruthful information. We had a lease trade in which they guaranteed they would cover the end of lease costs. A month later I've received a letter with a pending balance. Impossible to have email or call back response, then came to the dealership to have Arvin tell straight to my face that he's not responsible for what Kathy guaranteed in the sale negotiation. I have been a Nissan customer for 11 years, but this is the first and last time I go to Auto Nissan Marietta.

The tech and the parts manager were amazing and considerate when i needed help on maintenance and tire buying.

Nissan Marietta is professional and courteous. They diagnosed and repaired my car within days!

AutoNation Nissan Marietta committed fraud 5/22/20, they don't provide all customers a written estimate for repairs detailing what is/isn't included and facts that lower costs. My $350 repair and a tune up they recommended cost almost $1,200 including $922, 7 hrs of labor. Richard, Noel & the service director work together to inflate charges/labor, they delay/manipulate resolving your telephone call concerns and bill more hours for labor, that's fraud 5/22/20.

I would like to give Richard a 10 or above from Marietta Nissan. My 2017 Nissan Sentra transmission was going out on me. I went to Town Center Nissan, Jonesboro Nissan and Car Max and they all turned me down. Thanks to Richard and Nissan Corporate they fixed it and now I'm back on the road again with my family. Thank you so so much. Just want to tell you that Adam is good there to my son work with him before and he was the one to tell my son that my transmission is going bad. Thank you guys. I love Nissan. plus he put me in a rental until my car was finished. No stress at all.

I had to have my 2013 Altima towed into the dealership because of transmission issues! Steven was very professional and also the lady who gave me the loaner! I’m so happy my repair was under warranty!

i took my car to fix it last year and i got warranty on the job...i have to take it again for the same CHECK ENGINE LIGHT ON....they have charged me $132.99 just to check it with the scaner...i could of done that at any auto parts for free..bc they didn even told me what was wrong with my car exept for saying oh it may be this or that ...im am not happy at all with nissan about this...service advisor was...RICHARD PHILADELPHIA...

When we purchased out brand new Altima, the salesman told us the first oil change would be free. We went to the dealership today and the service department advisor told us unless you have it in writing it is not free. We will not go back to this dealership.

I took my 2017 Nissan Altima in for service. I had a popping noise in the front end and poor radio reception. After keeping my car for a week I got it back and the popping noise is worse. The radio is about the same. I was told that they ordered a part for my radio and would call me when it was in. It’s been a couple months and no call. I’ve had a lot of service on different vehicles that I e owned but this is absolutely the worst. Nobody knows what’s going on and the service manager was useless. If you’re thinking about doing business with this dealership Don’t. Very disappointed with Autonation!!!

Came in for 40,000 miles checkup but was given a large list of items to fix. Crossed out most items but was not given the list back after the work was done. I have a feeling different things were done than what I had agreed to.

Came in for a 40000 miles checkup but was given a long list of things to fix. I crossed out most but I was not given the list back with my bill. I have a feeling that different things were done than what I had asked.

Homophobic, arrogant, deceitful and rude “service tech” employee Noel. If i was his manager, he would be fired. This is not the type of service anyone should receive at any business. I came in on 10/1/19 as my 2018 Nissan Altima would not start. They told me it was just the battery for my key fob. However, minutes later the problem was still there. Sometimes it takes me 20-40 min to start my car. I called on 10/2 and I spoke with the tech who said they would be able to help me with a rental car as I work 1 1/2 hours from the location. My appt was with Adam. I come in on 10/3, wait 20 min and was told Adam is off today.. so already annoyed. Then that Noel will be my service tech. This is when it went downhill. Off the batt he was dismissive and rude. I explained my problem and told me I can either drop it off with a wait time or 2-3 hrs or leave. I tried to explain the situation as the girl their this morning said she would talk to him about getting me a rental since she remembered me. Anyway, he comes back and gets irate. I asked to speak with a manager. He then tells me no and there isn’t a manager. I said no, I don’t believe that there isn’t a single manager for a million dollar business. As he’s telling, Richard an assistant service manager comes present. Wow I’m confused as Noel lied and said there wasn’t one??? Typical trash customer service. Someone who takes no accountability. It made it feel like my service was worth less because I was gay. Richard as actually super helpful in between Noel yelling “I don’t want to work with you anyway!!” Richard was embarrassed and said he would talk with him about the poor service. I ended up getting a rental car. People like Noel kill businesses.

Auto Moto service department

It was great I would tell all my friends recommended them to me

Great service. Zac is so helpful.

Would not recommend, so much pressure to put down more money, car payments still too high, when we got home with the vehicle CD player not working now they are trying to charge me over $500 to fix it. Go somewhere else!!

My Pathfinder's transmission has to be replaced altogether, even after costly repairs just six months ago. AutoNation should reduce the cost of this replacement, or at least offer additional warranty coverage at no cost to me.

I’ve been getting my cars serviced here for about 10 years, Richard always know what’s best and never try to sell what I don’t need.

Had a wonderful experience and everyone there was great.

The experience was wonderful. My salesman was nice and respectful. The process didn?t take very long. Everybody was great.

First visit to this location and everyone was absolutely wonderful! Just came for an oil change and Zach checked me in and totally tiik care of my car. I give them a 10 for timeliness, professionalism, friendliness and all around awesomeness!!

Great service !! I got my car on time , nice people :-) xoxoxoxoxooxox

The initial purpose of my visit was to view 2018/2019 Pathfinders and 2018/2019 Muranos. I had two other dealerships on my list to visit, before making my final decision. However, with the quality of inventory, the knowledge and patience of CM Patel (Sales Associate), my husband and I spent all afternoon trying to make a decision on which Vehicle to purchase. I forgot about going to any other dealership. By the end of the day, my decision was a 2018 Murano. Then came the tedious job of reading/signing the sales contract. However, this process was completed with much ease.....J. Shahid made that happen with his expertise and professional attitude. Yay! I have a Murano! Bottom line: I would recommend AutoNation Nissan Marietta GA to everyone!

I have been going to this dealership for years now (purchased four cars over that time span). The staff is courteous, professional and wiling to go the extra mile to assist you.

I went with my Daughter to purchase a car with yall. yall were very fare and by far the easiest dealership I've ever had to work with. I will be a return customer for sure. thanks

Many dealers require an appointment- I was able to walk in and get my car serviced in a short period of time.

Excellent service. But wait was rather long. Cost was less then expected so I was happy about that.

I arrived about 6 PM to have my car serviced only be told my tires were very bad. I purchased 2 tires and got an oil change. The Service Agent was very very nice and helpful. They even washed my car. It was a great experience. Thank you.

I took my 2018 Nissan Rogue to the service department because one window was squeaking when it went up and down and one window stopped working, they told me the windows had; when they looked at it I was given this list of all that was wrong and a $1350 price tag, then I was asked if I got my windows tinted at dealership or a tint shop, I told him at a tint shop, so he said I could take my car back to the tint shop with a copy of what they found wrong or they could fix it but its not covered under the warranty since another shop did the tint. I told them I would take it back to the shop, well the only thing that was wrong was the rubber around the window was not coming up it was folded, all they did was take a thin scraper and unroll the rubber and my windows all worked perfectly! My thought was had I opted to pay for the service what would they have done since it was only the rubber and a easy fix? Not cool Nissan, not cool!

Service was on time, and got me in and out. I bought my car there, and continue to take it back for service. Waiting room is very nice. Coffee, and water available. Good experience.

Jonathan my sales person was very professional and he knew the Nissan Product very well. Every concern or question that I had he answered to put me at ease.

Muhammad was the best ever he help me get approve with 0 down hands down best guy ever I had to wait a little but it was worth it i love love love my 2015 altima fully loaded..

It was a great experience! Great customer service you are in and out in a jiffy with an appointment or without!

Johnathan contains a character in which exhibits outstanding customer service and truly cares for his customers. Will be returning not only because of the Nissan brand, the great deal I was offered, but the largest reason - the way the outstanding service was given / how my transaction was handled. 5 Stars for sure!

My service rep, Adam, was very helpful in handling the appointment and everything was done in a timely matter.

Buying the car was a pleasant experience - service, not so much. Entry to the service area is confusing (I wound up entering in the exit direction). I was on time for my appointment but had to wait 20 minutes while my assigned service tech, who saw me standing there, was on the phone with a customer. He was chastised by the observing manager, who told him that the rule is "Service before Customers." After a short argument between them, I was finally checked in (no apology for the long wait), and was told it would take about 1 hour or so. I was there 1 hour 45 minutes - and this was just for routine oil change/tire rotation service!! And I'm obligated to go there for future service (which is not close to my home) because I'm bound by the service contract I bought at the time of the car purchase. Will have to remember NOT to be assigned to Zack for the next service appointment!

Zach is the guy who I have been dealing with and he is super helpful and patient with me. Everyone seems to be nice and helpful here.

I normally have a good experience but this time it took about 3 hours for my oil change and I came in earlier than my appointment time. And they did not put my hubcap on correctly and it came off on the interstate.

Calling a customer back after a sale would be a start

I've been a customer of Nissan Marietta for over 10 years. My sales rep has always been Adolf and he's the best. He's super knowledgeable, Super friendly, and super professional. He's not steered me wrong over the years. Excellent service as always. Thanks Adolf and team. See you again for my next purchase.

Helpful, friendly, and competitively priced service.

Excellent and Clear Communications from Rachel. She exceeded my expectations. I am servicing my vehicles from more than 10 years, but Rachel was awesome and had a quick solution to all my questions.

I had the pleasure of being taken good care of by Rachel in the service center, who volunteered to help me after another associate told me I'd be waiting for over 2.5 hours to get an oil change. Rachel kindly assured me that I would only wait at most an hour and was very kind and straightforward in her approach. This was my first time visiting this dealership location, and the place was nice, spacious, and clean.

The staff was excellent and they had my vehicle done sooner than expected.

I had a recall on my Nissan and Eddie I think that was his name was very helpful and everyone there waiting and working were really friendly.

Lenny was superb.. Checked on the 'recall' item (no Problem), checked out TPS left front but found very small leak in tire and fixed it.

I had a great experience with Auto Nissan of Marietta. Mohamed was very helpful and provided great customer service. The other staff are friendly and courteous as well. I would recommend AutoNation to anyone looking to buy a car.

Zach Hamby, Service Manager, met all of our requirements in an outstanding manner following our accident on Nov 5,2018. His personal care for me and my family, and the emergency repairs to our car, represents the best of AutoNation Marietta. Many thanks.

Richard in the service department always takes excellent care of me.

I had a very pleasant experience when dealing with Richard and Robert on the servicing of my Altima.

I have used the Marietta AutoNation since buying my Murano almost 5 years ago. I have always had excellent service with Jason, but he left to move to Colorado, so now I have Zack and he did a great job yesterday getting me in and out in good time as well as inform me about what needs to be done additionally to my car. Thanks for always taking such good care of me!

We purchased my very first car from this Nissan 10 years ago (prior to them moving down the street) and just last year I purchased a new Murano. In the past year, service has changed & it’s TERRIBLE. They lie, they scam, and you should take your business elsewhere. Oil changes have taken 2+ hours, even with an appointment, and the most recent visit was very unsettling. Originally, we brought the car in because the lift gate was not opening & so we also included an oil change when we made the appointment. After 2 1/2 hours of waiting, we were told that “a blanket or shirt was stuck in the lift gate and we took care of it today but next time we’re going to charge you”, and that there was a recall on the ABS system. I folded back the seats to get into the trunk when it wouldn’t open, so I knew when he said there was something stuck, that was most likely a lie. I had a rental car for 2 weeks, while the ABS system was on back order (not necessarily the service departments fault) but I would’ve appreciated if someone would have called to let me know after days go by and I have no word on my car. Instead, I had to call them for updates. When I got my car back, my gas tank was on E, my car was dirty & there were 362 miles added to my car. Wow!!! I was in shock, I informed Richard of my gas, the dirt, and the miles & he said “when they put the ABS system in, it must have malfunctioned the mileage”... WHAT?? Being a woman, and not having my boyfriend with me at the time, I guess he thought I was going to believe that. He did not want to fill my gas tank back up, and continued to repeatedly lie and tell me the ABS system is was caused the increase in mileage. I was in shock! The service manager then came out to tell me Richard did in fact lie to me multiple times, thinking I was an idiot, and that it was the technician that “made a clerical mistake and wrote down the wrong mileage” when I arrived 2 weeks ago. Wow! They did end up doing a piss poor job of detailing my car to make up for it, but when hundreds of miles are added to your car after you leave it for service, that’s completely unacceptable. Needless to say, we will not be returning. And to make matters worse, 2 days after I got my car back the lift gate would not open again. I called the service manager, and 8 days later I’m still waiting for a call back from him. I took my Murano to the Nissan in Kennesaw, and they informed me that they needed to replace a part which was causing issues in lift gates and it’s covered under my warranty. Which of course, this Nissan location failed to recognize. Seems like more scamming considering Richard told me “next time it doesn’t open we’re going to have to charge you”. He did not replace the needed part, so he knew the lift gate would end up failing again, to which I would need to come back and he would charge me without informing me it was covered under warranty. Christian, a young guy working was very helpful & polite throughout the matter. It was meaningful that he even remembered my daughters name, because he helped us 2 weeks prior when I left the car and when I picked the car up.

Bought a brand new Nissan Titan. They had to get it from another Auto Nation dealer. Did not come with promised accessories. I drove the new truck out of the dealership and their were existing recalls. Who sends a brand new car out with existing recalls? Also dome light did not work. Also could not get my iPhone voice recognition to work with the Bluetooth. Took it back a couple of times and the resolution from the inept service department was that iPhones are "tricky" and it would never work. Really? I hear they may become pretty popular. Tried to get Nissan to help. They told me I had to work it out with the dealership. Arvind Serathy, General Manager of the dealership, was no help. He will tell you anything to get you out of his office, but no resolution. Never will buy at Auto Nation and never another Nissan product. Recommend going anywhere but here.

We love our van. We had to drive a few hours but it was worth the time. Duncan was very professional and not pushy so the overall experience was pleasant. We would definitely recommend them for your next vehicle.

Excellent. Duncan was great.

I had the best experience as a 1st time buyer ,I'm vry happy with my new Rouge

Just bought my second new car from AutoNation Nissan Marietta. Both times they were courteous, friendly, and extremely helpful. Also, both times I had shopped other makes/dealers and Nissan had the best offer by far. Service has always been awesome.

I paid my car off in November of 2017. It was due to be paid off in February of 2019. I have not been able to get my GAP refund. I have made a personal trip to the dealership. I emailed the requested information. I have sent follow-up emails and I have called the dealership. The original person is no longer with the company and I cannot get anyone to call me back despite the messages that I have left. Unacceptable!

My granddaughter has been trying to get something done about getting her air conditioner fixed under a warranty agreement that she paid$2500.00 for and AutoNation Ford Marietta has absolutely been no help. They wrote the warranty and put it in the computer wrong, therefore the dealership that has the car can not do the work until it’s fixed and the manager and finance person at AutoNation would not return calls for two days so we went to their location and talked with manager and he printed off a piece of paper that is not worth the cost of the paper because it says exactly what we are having a problem with! Now once again we cannot get them to answer calls. We have the original paperwork which says it is still under warranty. We have also been told that they sold us a product that doesn’t exist. She is pregnant and has to be back in PA by Wednesday for doctors appointments and does not have a car to drive. After the way we have been treated by AutoNation Ford Marietta, there is no way I would recommend them to anyone. This should have been easy, have warranty, fix car! But I assure you there has been nothing easy about it!

Richard is my Service Representative. I have no complaints. Richard have Great Customer Services he knows how to treat his Customers this is why I continue to Drive from Jonesboro, Ga to Marietta, Ga to get my Car Services with Richard.

Amanda was my service coordinator, she was absolutely AMAZING. The duration of my service was very quick and smooth.

We searched many dealerships to find the car we were looking for. We found exactly what we wanted at Autonation Nissan Marietta. We received great service from the moment we arrived. They were great to work with and we would definitely recommend them. We love our new Nissan Rogue.

Kathy was wonderful. She was knowledgeable about the vehicles and if she didn't know she found out. She was patient with me and very helpful. Kathy never let me feel uneaany about buying a car from here. Jocelyn was wonderful also and very helpful. This was one of the best car buying experiences I've had.

Steven was awesome with getting me in an out. My car was clean and ready to g.

I always experience the very best service and professionalism at this dealership. I purchased the car here and have had 95 percent of the service performed at the service center. Richard Philadelphia has been my service manager the entire time and is second to none. However, the rest of the staff has been wonderful to deal with and Adam really worked well with me in addition to Richard for my last service order.

I wouldn’t take my car any where else.

For the first time in years I can honestly say I'm very disappointed with this visit. I made an appointment 3 days prior to my trip from New Orleans to Ga and was told I had unused one to one points which was perfect. I got to the dealership and with an appointment still waited 2 hours plus I was told my points were no good anymore. Unfortunately the manager was not present but I will be following up.

The service advisor was very professional and keep me updated on my vehicle

My visit with Alan was pleasant, attentive and professional

They did an AWESOME JOB I LIKED THEIR HONESTY . The Representative was very good at explaining what was wrong with my car an d what he thought should be done...

The guy at the front desk,KT was very professional. The overall experience was great. I was in and out in no time at all. I feel that I have found the perfect place to service my car.

Service was great! The problem was fixed within the day.

My service person Austin was just delight to work with. He was very busy, but I could tell he was trying his best to give me as much attention as he could. He did keep in contact with me to time it would take to get my car completed. It took a bit longer than what I was told in the beginning, but all and all this was my second time getting my 2015 Nissan Rogue serviced here and it was good. I actually bought my Rogue here and Bikal was my sales person, which I have to say I trusted very much and I believe I did get a pretty good deal. I think I was pressured to buy the extra service contract though, not sure it was worth it, but I will see if it ever needs to be used. I do hope it is because it was quite a bit extra, more than I wanted to pay. Bikal did not sell me the extra package so it was not him with the pressure.

Excelent service. I was very happy with all the results and facilities.

Pésima atención al cliente, te hacen esperar mucho no cuando compras un carro y en cuanto a los planes de protección que venden súper mal servicio cero recomendados

I've been bringing my wife's '14 Juke Nismo RS here for servicing for a little over a year now, and I've been extremely happy with the professionalism of the service department with each visit. Thank you to Adam for answering all of my questions and keeping me informed on upcoming maintenance.

My Advisor Richard was awesome. However, when I went to pick my car up Richard was at lunch. There was only one advisor (I did not get his name, he was an older white guy) trying to assist all of his customers and Richards all while two other advisors was sitting down doing nothing. The service manager sat in his office and did not offer nor attempt to come and assist the long line of waiting customers. I went to one of the guys to ask for assistance and he sat staring at the computer. After waiting so long I asked the other guy could he help me. He did try however, he couldn’t answer any questions and had to go find Richard and still came back with no answer. I still don’t know what’s the problem with my speaker.

My service rep-Adam was fabulous. He attended to all of my concerns and ensured a loaner while my Xterra was in repair. Adam is first class in his job!

Friendly faces! Great Service!

Was really great. I really like the guy who gave me the service.

I think Rich, and Jesus, was awesome at hoping me with purchasing my new car. Although, it was almost 10 at night, they never rushed, nor did they kicked me out. Very good place to purchase a car!!!!!

Im happy

The service advisor Richard was very helpful. I was quoted the correct price for repairs and my car was finished in a timely manner as promised.

Very nice experience. Fast and friendly with a great waiting area.

I've had my car maintenanced at this dealership a number of times. In the past, I seemed to have a number of small annoyances that made my visit(s) unpleasant. This is the closest dealer to me, so I continue to go back, reluctantly. I must say, this time, I had a great experience. The service rep that greeted me was pleasant. The gentleman that shared with me other service recommendations was outstanding (he won me over) and the service rep that checked me out was excellent. I now have a great feeling about the dealership and service provided. Amazing!

Great staff They listen to your concerns and deliver on their promise

I would give AutoNation five stars. I had a very pleasant experience working with the team there.

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about Jesus Ramirez. He is by far the most patient and genuine car salesman I have ever worked with!

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase (I love love love my new ride!!) and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about him. He is by far the most patient and genuine car salesman I have ever worked with! He went above and beyond and got me in my dream car without breaking the bank!! :)

The service person told me my car would kill me and my family three times.. all it needed was the tire wheel tightened.

Excelent, was shopping for tires and this is the best place/ price to do it. In one hour vehicle was rwady

very good, the salesman was very helpful, I would recommend him to my friends and family

It was a really great experience all the sales people were very nice.

I was very please Dealer guy Jaime he takes time to explain to me every thing I want to know

AutoNation Nissan is awesome! CM Patel was my salesman! He’s was knowledgeable, patient, trustworthy and dependable. AutoNation is the same! AutoNation and the people that work there are fantastic and they have your best interest at heart! ��

I desperately needed a car last Sunday. I got a car and I love it. I paid more than 125% of the value for the car. I can't complain because I really needed a car that day. It is interesting, however, to read the comments, because I was told that I absolutely could not negotiate on price. I see that others have. Again, I needed a car. The financing was terrible and I had it re-financed the following day for 1/2 of the interest rate charged by Nissan. I can't imagine being as desperate for a car as I was last Sunday. However, if I am, I will go to Nissan Marietta. If I am not desperate, I will go elsewhere.

Been working with Jason DeMars in service, he is one of the best advisors I’ve worked with, EVER! I brought my 2003 Maxima SE in because it was shaking(that’s not an understatement)....he took the car, said he’d call me when they had a diagnosis. He called me on Tuesday morning, explaining the situation. I was instantly relieved at his professionalism, he earned my trust, told me what needed to be replaced. I authorized those repairs, he calls me again to tell me it’s back to normal....and recommended some other repairs to make my car good again! Not only did he have my car fixed right, he earned my trust. Couldn’t ask for anything more! Way to go Jason! ���� Thank you for earning my business and making me a customer for life! Adam

I was searching for a 2018, Nissan Rogue @ Cars.com. Using your website, I found the best price on the SL model @NissanAutoNationMarrieta. We purchased the car and my wife and I are extremely satisfied with our purchase. Got a great deal and a great finance rate.

I hadn’t even closed my car door and one of the salespeople, Jesus, was already all over me with questions. Super aggressive and wouldn’t just let me browse without asking questions. Got back in my car and drove away. I can’t imagine how the rest of a transaction would go.

Excellent! Every time I visit, buying or for service.

Great service. Had my first oil change and rotate and balance. I was in and out in quickly.

Absolutely amazing experience. It made the drive to Marietta absolutely worth it. Not once did we feel like we were being manipulated. Everyone was above board and honest. This is definitely the way it should work. Thanks to everyone at Marietta Nissan.!

WORST CUSTOMER SERVICE EXPERIENCE EVER! I got my car serviced here in January of 2018 (for the first and last time) and I had the worst service experience of my life. I was the first service appointment of the day and had arrived before any other customers for service that day (12 minutes prior to the service department opening up). When the service bay opened, I pulled in and waited for someone to assist me and was ignored by three different staff members (all white). Each of the three saw me and acted as if I was invisible. No one even spoke to me. About 12 minutes after the department opened up, a white lady drove in to the bay and was greeted immediately, checked in and serviced ahead of me. All the while no one has even acknowledged me yet. I emailed and left voicemail messages for both the store and General managers to voice my concern and neither one of them responded back to me. This let me know that they condone this type of treatment at their facility.

Got a recall notice & told to schedule a fix. After going through countless circling of the phone system that never took me to the department I was supposed to be connected to, I finally talked to a human who told me to make an appointment. Connected to yet another department, left a voicemail, never heard back. Guess my recall wasn't important to them since it wasn't a paying job. Thanks for nothing.

sales person listened and made sure that I was completely satisfied with truck

Jonathan went above & beyond to make sure that I had a pleasant AutoNation buying experience.

CM Patel helped me buy a new Titan. We went back and forth on price, but never once did I feel pressure to buy nor did I feel like his counter offers were unfair. We ended up agreeing on my offer and not a cent over. Best experience I have ever had buying a car!

Thank you so much I love my new Rogue. Special s/o to Rich Muhammad in finance.

Like autonation and would refer people to that facility

People are always telling me to go someplace besides the dealer for my service so I can save money. However I truly believe that going to the dealer where the technicians are trained specifically for your vehicle and the parts are guaranteed from the manufacturer has resulted in longevity of my vehicles and that is where the money-saving really shows up. I started with Nissan of Marietta back in 1980s with my Datsun truck, then I bought a pulsar that due to maintenance lasted over 400 thousand miles and now I am still enjoying my 2002 Xterra very much. So for 30 years I have watched these guys improve customer service and add amenities and personnel to assist the service managers. The only tiny complaint I have is the wait. But a hot chocolate and large screen TV with my favorite home makeover show was a big help!

I have to hand it to the service department today, especially Jason. Saturday is a busy day; I had my Leaf picked up in ~5 minutes. Jason was excellent throughout the whole repair process; the staff on deck this morning was hustling to take care of everyone quickly and pleasantly. The young lady helping had my name, keys, and car pulled up before it was my turn.

Good people and easy to do business with Car running good My sales man assist me with this transaction

This was the easiest car buying experience I've ever had. It was worth our 3 hour drive. I highly recommend CM Patel!

Buying a car is most stressful moment, but not at Nissan Autonation Marietta GA Mainly because of My sales consultant Mr Ramay Ahmed. He was very patient, very courteous and through in explaining me the sales procedure and all the details of my car after my purchase. I have a Nissan dealer in columbus Ga, but because I got A good deal and because of my efficient Sales consultant Mr Ramay Ahmed and the rest of the staff including the internet sales manager, I drove all the way to Autonation Marietta GA. Make sure when you purchase your next car at Autonation Nissan Marietta GA you ask specifically for Mr Ahmed Ramay.

I got in and out in a reasonable amount of time. My questions were answered and repairs were done to my request and satisfaction.

Stephanie Parker in service is awesome.. very professional and attentive.

Great service. Came to look for a new vehicle and left with one not exactly the one we wanted, but the service was amazing.

The best part of the process was my sales person Marcos. He went above and beyond to make sure I was happy with my purchase. I love how honest the sales team was during the process. I would definitely purchase another car from auto nation.

I'm really tired of waiting 40 mins to get my car service (with an appointment I might add). Who cares if you "technically" have to be checked in my a certain service person... get off your behind and be helpful!!! Horrible customer service!!!

I bought my daughter a 2016 Maxima on Tue Nov 14. The experience was as smooth as could be. Our salesman Pharoe was fantastic! He listened to what we were interested in and the safety features that were important to me. That was instrumental in helping us decide quickly and with confidence and the Maxima that we purchased was the first car that we test drove. I believe this detail sets Auto Nation and Pharoe apart from other dealerships. The day we purchased the car happened to be Pharoes day off but he came in to make sure everything was smooth for us. The financing process was also smooth and low pressure. We will definitely be back for our next vehicle. Thank you Auto Nation! Mariah and Alexis Pryor

I went in to take a look at 2017 Nissan Rogue Sport model for my daughter. My sales person was Muhammed Tahir. Very nice person and a non-pushy sales guy. Also the finance manager was extremely nice and not pushy. Needles to say I drove out with a new car for my daughter. She loves the car and so do I. It seems the car was made just for her. I would definitely buy another car from here. Thanks

The most horrible, unprofessional service I’ve ever received at a dealership. It all started when my alternator went out in 2016. They were very friendly at first, but the moment I decided to trust them with my car, everything went downhill. They stole several items out of my car when giving me a “complimentary detail” for which I did not ask, and they could not seem to locate the items when I personally went back to the garage to look for myself. They “fixed” my alternator - only to find out they’d broken my A/C in the process. When confronted, they tried to act like they didn’t do it, until I went to management. Foolishly, I trusted them again with a simple task: replacing windshield wipers. In doing so, they left the plastic on the new blades, which was a serious hazard driving in rush-hour rain. Just when I decided to stay away from AutoNation Nissan Marietta, my alternator went out AGAIN… only one year after they “fixed” it the first time. Again, they tried to wiggle out of taking responsibility, until I spoke with management… again. The cherry on top….. Two hours after picking up the car from the dealership, it broke down in the middle of an intersection….. I ended up needing to get a new car (which I was not happy about, and it was NOT from Nissan). It was apparent that they’d damaged my alternator (and who knows what else) beyond repair. The only reason they have such a high rating on Google is because they give incentives for good reviews - but please dig deeper before trusting them with your car.

Service and staff are always the best! The service to my car was extremely quick and painless!

Good service from Ashley. I got great help and answered all my queries

I was nicely greeted by Stephen in service. He went over what service was going to be done to the Rogue. Within an hour I was on the road.

I brought my car in last Thursday for a replacement driver's side window. I was told the window would have to be shipped in overnight from a neighboring Nissan dealership and it would be ready the next day. The next day (Friday) I receive a call the window was placed on backorder and would not be ready until Saturday. By Saturday at 3 pm, I've received no update from Nissan Marietta so I call the maintenance department for an update and I am told the window is being shipped from Texas and it would not be ready until Tuesday. On Tuesday I receive a call that my car is finally ready. I return my rental vehicle and am questioned about paint chips on the driver's side door and I am accused of causing the damage however no one bothered to look at my rental agreement which clearly states there are paint chips on the car. The women working the maintenance desk ask if that note was written at the time I left the dealership essentially accusing me of forging the note. I will never return to Nissan Marietta again in my life.

I PURCHASED NISSAN SENTRA FROM AUTONATION AND SALES PERSON MR C K PATEL AND HAD A GREAT EXPERIENCE PARTICULAR MR C K PATEL IS VERY SUPPORTIVE AND KNOWLEDGEABLE .

Sales manager (William Weatherford ) and salesman (Jaime Pesante-Davalos) were very helpful and honest.Go see Jaime when you get there.

Service was Good! Employees were friendly and helpful. The facility was comfortable. Providing rental was extremely helpful and appreciated.

I came in my 350z without an appointment and even though there were people ahead of me, someone was always watching to make sure I was getting helped. Ashley ended up assisting me and she was absolutely fantastic, I cannot stress enough!! She was incredibly personable and the experience was like I'd been there 1000 times before!! 110% will return for future service!!!

I bought my car from them in May I had a problem with it stalling out so I took it back to them they told me that they would charge me for an issue that should have been corrected before I bought the car. They tried to charge me for a air breather hose that should have been replaced before I bought the car so I just went ahead and bought it myself and put it on and they will no longer be getting my business

I took my car in before my 120K mike warranty expired. The transmission has problems when I?m on long drives. Unfortunately they could not recreate the problem. I?m going to take the car on the road soon to recreate the problem. I?m told that they will honor the warranty at that time. The customer service was excellent.

Great service both by representatives and mechanical personal. Our second car from this Dealership and will return for another.

Richard was amazing on getting me in and out ahead of time, service here is excellent!

Nome required. Previous questions were answered positively.

These 5 stars are for Tamara ONLY. I tried to get pricing for a few services and spent 30 minutes trying to get a hold of someone. I normally have great things to say about my experiences at Nissan, but today just showed that it can't be 100% all the time. I get it, we're all human. Except for Tamara, who was able to answer my question in less than 10 seconds which makes her SUPER-human. Thank you Tamara!

This location always treat me right ? I was coming here first wen to another location and came back.

My service advisor was Ashley and she did a wonderful job very courteous and helped me solve my power steering recall issue. I would not have given the dealership of 5 if it hadn't been for her. No communication from other service advisor Zach when Ashley was off. Also car was not clean when I picked it up and I could not wait any longer. It should not take 45 minutes to pick up your car when told it is ready.

Very good experience with AutoNation. I will recommend this dealership to my Friends and others.

Very helpful and cheerful staff. The reception area very clean and comfortable.

Adolf was extremely meticulous and thorough in each step of the way with always a smile on his face.

I got an excellent deal on a 2017 Nissan Altima as compared to two other local dealerships and was treated with respect and given complete honesty. Salesman provided a great tour of the dealership and provided me with great tutorial of my new car. Really enjoyed my experience.

Mr. Richard Philadelphia at Service was very nice and helpful. I would recommend this place to my family and friends.

I brought my car in for an oil change and tire rotation. It took 2 hours even though I had an appointment. I appreciate the car wash, but after I got in my car, I see that not only were my tires not rotated (the back right tire was lower than the other 3), but they didnt even bother to put air in them during the 30 pt inspection. The kicker is, I was charged for a tire rotation! This makes me doubt the oil was changed too. I have never had an issue with a Nissan dealership, so I will be finding a different dealership to service my vehicle.

Richard and Tamara are the best and effective team players I've ever encountered at a dealership.

My salesman, Bikal, was very nice, patient, and willing to work hard to put me in a car that felt like mine. He succeeded. I've only had the car a few days now, but, it drives like a dream and I'm enjoying it completely. I have a lot to learn about all the bells and whistles, but, Bikal assured me that I could come back any time for further or repeated instructions.

I was taken back for my service within 15 minutes of my arrival. My service Representative covered all the things that needed to be address on this visit and let me know the cost upfront.

From the moment salesman Mohammed T. greeted us in the dealership parking lot, things kept getting better and better. We gave him our list of features we wanted and our price range. Within 10 minutes he found our perfect car, in stock at the dealership. We thought, "OK, next comes the "Sales Price Salsa Dance": I want to pay this, but the dealership won't take less than that. Didn't happen. After a 5 minute conversation, we reached a compromise, shook hands, and I drove home in my new (used) car. One of the easiest and best purchases we have made in a long time. Thank you Auto Nation and Mohammed T.

I was shocked at not only the deal I received but how quick and easy the entire process was. Everyone was so helpful! They definitely have a customer for life!

A great experience with Service. Wish I didn't need the repair I had to get, but they -- particularly Ashley -- were wonderful. My Altima would have been dangerous to drive so they worked me in and got it taken care of. Would definitely recommend.

CE was great. He made the buying process very easy.

My service advisor Jason Demars was very professional, curtious of my time and expedient in getting back me when I called. All the employees at Autonation Nissan Marietta get a five star rating in service and quality.

Very quick and professional service. Also washed my car for me which was FILTHY! I've had 3 Nissan vehicles that have been serviced here and they never disappoint me. I drive 15 miles one way to get my car serviced here because no other dealership offers the same level of service.

My husband and I bought a 2010 Nissan Frontier this past weekend with the help of Duncan. He was great! The finance team was great! Any questions or concerns that we had were quickly resolved and answered. Will definitely do business with them again in the future.

Just bought my first new Nissan from Marietta Nissan and I was surprised at how well the experience went. Everyone involved was so personable and helpful.

They should know when you schedule your service appointment and check in at the service department that you have purchased their service agreement. Too quick to tell you what the charges are, I had to tell them. I wished I had been informed when I purchased the service agreement I could only bring the car to an Auto Nation dealership.

Great location to visit, have went to other auto nation location on Thornton Rd, customer service here is the best. Will definitely go back to this location.

I like the car but the sales Representative neglected to tell me about the auto stop, If I knew about it, I would not have bought the car.

I had a wonderful buying experience with Autonation Nissan Marietta. My salesperson, Maurice Brooks was so helpful with my buying selection of my 2015 Nissan Altima, Both the salesperson Murice Brooks and Manager Richard Muhammad were most helpful and courteous throughout the car purchase process. I am delighted with the purchase price I paid for this car. Murice thoroughly explained all the new feature instructions, i.e. navigator, cell phone APP, backup detection screen, etc. and took me on a test drive so that I felt comfortable driving my 2015 car. Before I drove off, my Nissan Altima was thoroughly clean and polished...it looked like a brand new car ! The Autonation Nissan Marietta showroom is a beautiful facility. I would highly recommend it to anyone wanting to purchase a fabulous Nissan vehicle.

Before I went there, I went to other dealerships to look at other make and models and I'm not going to bad mouth the other places but obviously I ended up in AutoNation. I give them A++, Bikal and the staff were amazing to deal with I never felt harassed or pressured to make a decision that I wasn't comfortable or confident with. I had a great experience purchasing a brand new vehicle from them. Thank you!

I was very please with my overall experience.. I had a warm greeting and got everything I needed done and more to my car. You can say I am a satisfied customer.

This was a really good buying experience. The vehicle was exactly as shown with the same price. No haggling. My salesman, Dikal,was the best. Personable and professional.

Had a great experience here! Great customer service and done in a timely manner! Would highly recommend!

The buying process was very smooth I went it and came out with what I wanted EVERYONE there was extremely helpful and kind.

Walked in for an oil change and after atleast an house, oil change, tires rotated and car washed. Excellent customer service Jason Demars!

Tasia and Duncan are great. They followed up politely without being pushy. Commitments were honored and the buying process was more straight forward than I thought.

Great service with Richard. He got my car serviced in a timely manner even with a flood of customers

Couldn't do enough for us to make the process easy. Went above and beyond trying to get us a lower interest rate. Great customer service

I had a great and pleasant experience at this facility

Staff were friendly and respectful. I feel like they looked out for my best interest because the situation I was facing. Thanks AutoNation !!!!

Richard was my salesperson. He was extremely knowledgeable and informed me of all of the services that are needed to maintain the upkeep of my vehicle.

The customer service for my vehicle repair was excellent. I was told exactly what I needed, the cost, and any further recommendations (which I value, for the life of my vehicle). I would definitely return and specifically request Zach.

Zack was wonder. I felt like he truly valued me as a customer. I will come back soon and look for Zack for all my future car issues. Thanks for hiring great people like Zack and the mechanics that work there.

The experience was wonderful. Mr. Richard was extremely polite and scheduling the service I requested for my vehicle. He called me after I dropped my car off and and gave me a few options to consider after the service was completed. Overall the politeness is definitely what I liked most.

I came in to get the wheel bearings replaced on my vehicle. The service was covered under the manufacturers warranty. No more roaring noises!

I had a great buying experience with this dealership

The service was great and Jason was fabulous I am good with the service I received from Jason

A really great team and service. This is my 4th Nissan - Bought the Sentra SV - Really impressive model. Happy 4th xxxxxxxx