Auto Moto service department

It was great I would tell all my friends recommended them to me

I cannot BELIEVE that I spent FOUR AND A HALF HOURS at this dealership to have my oil changed, tires rotated, and my rear passenger door examined. 8:30 AM - arrive on-time for my scheduled appointment; was greeted and told someone would be with me in 5 minutes 9:00 AM - service advisor FINALLY came over, talked me through what all they were planning to do, and took my keys; I sat in the lounge and got some work done 11:00 AM - service advisor pops by and says "won't be long" (as if 2.5 hours hadn't already passed); it's evident by now that I'm not going to make my 12 PM meeting, so she and I rescheduled 11:50 AM - service advisor tells me what's wrong with my passenger door, recommends additional services; I decline and opt for the oil change and tire rotation, was told "OK, we'll wrap it up and get you out of here soon;" the dread and helplessness starts settling in 12:45 PM - service advisor tells me "we're wrapping it up now, we'll get you out of here in just a minute," something I found hard to believe 12:55 PM - service advisor takes me to his station to pay, apologizes for the delay. I'm visibly fuming. He tries to make awkward small talk. I pay. 1:00 PM - I pull away from the dealership. Day = ruined. I wouldn't be as pissed if this was my only experience like this, but I have taken my vehicle in three times and have had terrible service each time. The first time they at least gave me a discount for the wait and apologized for the "irregular wait time." I should have known that was a lie. At the risk of sounding like an angry boomer, I am not going to spend a DIME here ever again.

Great service. Zac is so helpful.

Would not recommend, so much pressure to put down more money, car payments still too high, when we got home with the vehicle CD player not working now they are trying to charge me over $500 to fix it. Go somewhere else!!

My Pathfinder's transmission has to be replaced altogether, even after costly repairs just six months ago. AutoNation should reduce the cost of this replacement, or at least offer additional warranty coverage at no cost to me.

I’ve been getting my cars serviced here for about 10 years, Richard always know what’s best and never try to sell what I don’t need.

Had a wonderful experience and everyone there was great.

The experience was wonderful. My salesman was nice and respectful. The process didn?t take very long. Everybody was great.

First visit to this location and everyone was absolutely wonderful! Just came for an oil change and Zach checked me in and totally tiik care of my car. I give them a 10 for timeliness, professionalism, friendliness and all around awesomeness!!

Great service !! I got my car on time , nice people :-) xoxoxoxoxooxox

The initial purpose of my visit was to view 2018/2019 Pathfinders and 2018/2019 Muranos. I had two other dealerships on my list to visit, before making my final decision. However, with the quality of inventory, the knowledge and patience of CM Patel (Sales Associate), my husband and I spent all afternoon trying to make a decision on which Vehicle to purchase. I forgot about going to any other dealership. By the end of the day, my decision was a 2018 Murano. Then came the tedious job of reading/signing the sales contract. However, this process was completed with much ease.....J. Shahid made that happen with his expertise and professional attitude. Yay! I have a Murano! Bottom line: I would recommend AutoNation Nissan Marietta GA to everyone!

I have been going to this dealership for years now (purchased four cars over that time span). The staff is courteous, professional and wiling to go the extra mile to assist you.

I went with my Daughter to purchase a car with yall. yall were very fare and by far the easiest dealership I've ever had to work with. I will be a return customer for sure. thanks

Many dealers require an appointment- I was able to walk in and get my car serviced in a short period of time.

I had the BEST experience at this dealership. Matt Williams was so helpful and made everything smooth and painless. The shuttle was great. Overall, I'll come here every time my car needs servicing.

Excellent service. But wait was rather long. Cost was less then expected so I was happy about that.

I arrived about 6 PM to have my car serviced only be told my tires were very bad. I purchased 2 tires and got an oil change. The Service Agent was very very nice and helpful. They even washed my car. It was a great experience. Thank you.

I took my 2018 Nissan Rogue to the service department because one window was squeaking when it went up and down and one window stopped working, they told me the windows had; when they looked at it I was given this list of all that was wrong and a $1350 price tag, then I was asked if I got my windows tinted at dealership or a tint shop, I told him at a tint shop, so he said I could take my car back to the tint shop with a copy of what they found wrong or they could fix it but its not covered under the warranty since another shop did the tint. I told them I would take it back to the shop, well the only thing that was wrong was the rubber around the window was not coming up it was folded, all they did was take a thin scraper and unroll the rubber and my windows all worked perfectly! My thought was had I opted to pay for the service what would they have done since it was only the rubber and a easy fix? Not cool Nissan, not cool!

Service was on time, and got me in and out. I bought my car there, and continue to take it back for service. Waiting room is very nice. Coffee, and water available. Good experience.

Jonathan my sales person was very professional and he knew the Nissan Product very well. Every concern or question that I had he answered to put me at ease.

Muhammad was the best ever he help me get approve with 0 down hands down best guy ever I had to wait a little but it was worth it i love love love my 2015 altima fully loaded..

It was a great experience! Great customer service you are in and out in a jiffy with an appointment or without!

Johnathan contains a character in which exhibits outstanding customer service and truly cares for his customers. Will be returning not only because of the Nissan brand, the great deal I was offered, but the largest reason - the way the outstanding service was given / how my transaction was handled. 5 Stars for sure!

My service rep, Adam, was very helpful in handling the appointment and everything was done in a timely matter.

Buying the car was a pleasant experience - service, not so much. Entry to the service area is confusing (I wound up entering in the exit direction). I was on time for my appointment but had to wait 20 minutes while my assigned service tech, who saw me standing there, was on the phone with a customer. He was chastised by the observing manager, who told him that the rule is "Service before Customers." After a short argument between them, I was finally checked in (no apology for the long wait), and was told it would take about 1 hour or so. I was there 1 hour 45 minutes - and this was just for routine oil change/tire rotation service!! And I'm obligated to go there for future service (which is not close to my home) because I'm bound by the service contract I bought at the time of the car purchase. Will have to remember NOT to be assigned to Zack for the next service appointment!

Zach is the guy who I have been dealing with and he is super helpful and patient with me. Everyone seems to be nice and helpful here.

ADAM Goodman my advisor is the best! All the employees this far are polite and personable

Always great interaction every time I show up

I normally have a good experience but this time it took about 3 hours for my oil change and I came in earlier than my appointment time. And they did not put my hubcap on correctly and it came off on the interstate.

Calling a customer back after a sale would be a start

I've been a customer of Nissan Marietta for over 10 years. My sales rep has always been Adolf and he's the best. He's super knowledgeable, Super friendly, and super professional. He's not steered me wrong over the years. Excellent service as always. Thanks Adolf and team. See you again for my next purchase.

Helpful, friendly, and competitively priced service.

Excellent and Clear Communications from Rachel. She exceeded my expectations. I am servicing my vehicles from more than 10 years, but Rachel was awesome and had a quick solution to all my questions.

I had the pleasure of being taken good care of by Rachel in the service center, who volunteered to help me after another associate told me I'd be waiting for over 2.5 hours to get an oil change. Rachel kindly assured me that I would only wait at most an hour and was very kind and straightforward in her approach. This was my first time visiting this dealership location, and the place was nice, spacious, and clean.

The staff was excellent and they had my vehicle done sooner than expected.

I had a recall on my Nissan and Eddie I think that was his name was very helpful and everyone there waiting and working were really friendly.

Lenny was superb.. Checked on the 'recall' item (no Problem), checked out TPS left front but found very small leak in tire and fixed it.

New car buyers beware i have a brand new 2018 Altima I brought my car in for maintenance under warranty.. first problem @ 20,000 miles Break sensor went out they tell me nothing was wrong then I called complain then they tell me to come back and beg me and tell me it was a joke so I come back turns out it was the break sensor and I was under warranty... they ask me to fill out the surveys with a cheat sheet and the call me for 2 weeks to see if I did it but I told them I did so this place lies on surveys to make it seem legit... the finale.. mi car sounded like a roller coaster bring it in had to argue with Adam about my car still having a warranty just for him to tinker around on the computer and say wow you do have a warranty so they take it back tell me its fixed pat me on the back n say they just put grease on the axle and I tell them it sounds like axle need to be replaced no grease I live 7 miles from this place and before I made it home it was back to sounding like a roller coaster... so I bring back a week later because I work two jobs one full one part. So I brought back... lol they tell me it's a new problem I'm like huh no it's still clicking like I brought to you the first time but the new problem is 2500 dollars lol but the new problem is the old problem so buyers PLZ BEWARE OF SHADY PLACES LIKE THIS... THE CAR IS GREAT BY THEY Way BUT THIS WILL BE THE LAST TIME I PURCHASE A NISSAN... AND I HAVE FREE MAINTENANCE on my car so it will be fixed for me free either way so I'm not mad about cost.. This place is a warranty scam I talked to autonation Nissan in kennasaw they told me to bring my car in and they will fix it but I called Corporate office and emailed the cheat fake survey to them we will see... this place is awful

I had a great experience with Auto Nissan of Marietta. Mohamed was very helpful and provided great customer service. The other staff are friendly and courteous as well. I would recommend AutoNation to anyone looking to buy a car.

Zach Hamby, Service Manager, met all of our requirements in an outstanding manner following our accident on Nov 5,2018. His personal care for me and my family, and the emergency repairs to our car, represents the best of AutoNation Marietta. Many thanks.

Richard in the service department always takes excellent care of me.

great customer service, took my car in for service and they did try to over sell me on services, let me know what needed done and what could wait. definitely will be going back and will recommend to others, thank you

I had a very pleasant experience when dealing with Richard and Robert on the servicing of my Altima.

I have used the Marietta AutoNation since buying my Murano almost 5 years ago. I have always had excellent service with Jason, but he left to move to Colorado, so now I have Zack and he did a great job yesterday getting me in and out in good time as well as inform me about what needs to be done additionally to my car. Thanks for always taking such good care of me!

We purchased my very first car from this Nissan 10 years ago (prior to them moving down the street) and just last year I purchased a new Murano. In the past year, service has changed & it’s TERRIBLE. They lie, they scam, and you should take your business elsewhere. Oil changes have taken 2+ hours, even with an appointment, and the most recent visit was very unsettling. Originally, we brought the car in because the lift gate was not opening & so we also included an oil change when we made the appointment. After 2 1/2 hours of waiting, we were told that “a blanket or shirt was stuck in the lift gate and we took care of it today but next time we’re going to charge you”, and that there was a recall on the ABS system. I folded back the seats to get into the trunk when it wouldn’t open, so I knew when he said there was something stuck, that was most likely a lie. I had a rental car for 2 weeks, while the ABS system was on back order (not necessarily the service departments fault) but I would’ve appreciated if someone would have called to let me know after days go by and I have no word on my car. Instead, I had to call them for updates. When I got my car back, my gas tank was on E, my car was dirty & there were 362 miles added to my car. Wow!!! I was in shock, I informed Richard of my gas, the dirt, and the miles & he said “when they put the ABS system in, it must have malfunctioned the mileage”... WHAT?? Being a woman, and not having my boyfriend with me at the time, I guess he thought I was going to believe that. He did not want to fill my gas tank back up, and continued to repeatedly lie and tell me the ABS system is was caused the increase in mileage. I was in shock! The service manager then came out to tell me Richard did in fact lie to me multiple times, thinking I was an idiot, and that it was the technician that “made a clerical mistake and wrote down the wrong mileage” when I arrived 2 weeks ago. Wow! They did end up doing a piss poor job of detailing my car to make up for it, but when hundreds of miles are added to your car after you leave it for service, that’s completely unacceptable. Needless to say, we will not be returning. And to make matters worse, 2 days after I got my car back the lift gate would not open again. I called the service manager, and 8 days later I’m still waiting for a call back from him. I took my Murano to the Nissan in Kennesaw, and they informed me that they needed to replace a part which was causing issues in lift gates and it’s covered under my warranty. Which of course, this Nissan location failed to recognize. Seems like more scamming considering Richard told me “next time it doesn’t open we’re going to have to charge you”. He did not replace the needed part, so he knew the lift gate would end up failing again, to which I would need to come back and he would charge me without informing me it was covered under warranty. Christian, a young guy working was very helpful & polite throughout the matter. It was meaningful that he even remembered my daughters name, because he helped us 2 weeks prior when I left the car and when I picked the car up.

Bought a brand new Nissan Titan. They had to get it from another Auto Nation dealer. Did not come with promised accessories. I drove the new truck out of the dealership and their were existing recalls. Who sends a brand new car out with existing recalls? Also dome light did not work. Also could not get my iPhone voice recognition to work with the Bluetooth. Took it back a couple of times and the resolution from the inept service department was that iPhones are "tricky" and it would never work. Really? I hear they may become pretty popular. Tried to get Nissan to help. They told me I had to work it out with the dealership. Arvind Serathy, General Manager of the dealership, was no help. He will tell you anything to get you out of his office, but no resolution. Never will buy at Auto Nation and never another Nissan product. Recommend going anywhere but here.

We love our van. We had to drive a few hours but it was worth the time. Duncan was very professional and not pushy so the overall experience was pleasant. We would definitely recommend them for your next vehicle.

Excellent. Duncan was great.

I had the best experience as a 1st time buyer ,I'm vry happy with my new Rouge

Just bought my second new car from AutoNation Nissan Marietta. Both times they were courteous, friendly, and extremely helpful. Also, both times I had shopped other makes/dealers and Nissan had the best offer by far. Service has always been awesome.

I paid my car off in November of 2017. It was due to be paid off in February of 2019. I have not been able to get my GAP refund. I have made a personal trip to the dealership. I emailed the requested information. I have sent follow-up emails and I have called the dealership. The original person is no longer with the company and I cannot get anyone to call me back despite the messages that I have left. Unacceptable!

My granddaughter has been trying to get something done about getting her air conditioner fixed under a warranty agreement that she paid$2500.00 for and AutoNation Ford Marietta has absolutely been no help. They wrote the warranty and put it in the computer wrong, therefore the dealership that has the car can not do the work until it’s fixed and the manager and finance person at AutoNation would not return calls for two days so we went to their location and talked with manager and he printed off a piece of paper that is not worth the cost of the paper because it says exactly what we are having a problem with! Now once again we cannot get them to answer calls. We have the original paperwork which says it is still under warranty. We have also been told that they sold us a product that doesn’t exist. She is pregnant and has to be back in PA by Wednesday for doctors appointments and does not have a car to drive. After the way we have been treated by AutoNation Ford Marietta, there is no way I would recommend them to anyone. This should have been easy, have warranty, fix car! But I assure you there has been nothing easy about it!

Richard is my Service Representative. I have no complaints. Richard have Great Customer Services he knows how to treat his Customers this is why I continue to Drive from Jonesboro, Ga to Marietta, Ga to get my Car Services with Richard.

Amanda was my service coordinator, she was absolutely AMAZING. The duration of my service was very quick and smooth.

We searched many dealerships to find the car we were looking for. We found exactly what we wanted at Autonation Nissan Marietta. We received great service from the moment we arrived. They were great to work with and we would definitely recommend them. We love our new Nissan Rogue.

Kathy was wonderful. She was knowledgeable about the vehicles and if she didn't know she found out. She was patient with me and very helpful. Kathy never let me feel uneaany about buying a car from here. Jocelyn was wonderful also and very helpful. This was one of the best car buying experiences I've had.

Steven was awesome with getting me in an out. My car was clean and ready to g.

I always experience the very best service and professionalism at this dealership. I purchased the car here and have had 95 percent of the service performed at the service center. Richard Philadelphia has been my service manager the entire time and is second to none. However, the rest of the staff has been wonderful to deal with and Adam really worked well with me in addition to Richard for my last service order.

I wouldn’t take my car any where else.

For the first time in years I can honestly say I'm very disappointed with this visit. I made an appointment 3 days prior to my trip from New Orleans to Ga and was told I had unused one to one points which was perfect. I got to the dealership and with an appointment still waited 2 hours plus I was told my points were no good anymore. Unfortunately the manager was not present but I will be following up.

The service advisor was very professional and keep me updated on my vehicle

My visit with Alan was pleasant, attentive and professional

They did an AWESOME JOB I LIKED THEIR HONESTY . The Representative was very good at explaining what was wrong with my car an d what he thought should be done...

The guy at the front desk,KT was very professional. The overall experience was great. I was in and out in no time at all. I feel that I have found the perfect place to service my car.

Service was great! The problem was fixed within the day.

My service person Austin was just delight to work with. He was very busy, but I could tell he was trying his best to give me as much attention as he could. He did keep in contact with me to time it would take to get my car completed. It took a bit longer than what I was told in the beginning, but all and all this was my second time getting my 2015 Nissan Rogue serviced here and it was good. I actually bought my Rogue here and Bikal was my sales person, which I have to say I trusted very much and I believe I did get a pretty good deal. I think I was pressured to buy the extra service contract though, not sure it was worth it, but I will see if it ever needs to be used. I do hope it is because it was quite a bit extra, more than I wanted to pay. Bikal did not sell me the extra package so it was not him with the pressure.

Excelent service. I was very happy with all the results and facilities.

Pésima atención al cliente, te hacen esperar mucho no cuando compras un carro y en cuanto a los planes de protección que venden súper mal servicio cero recomendados

I've been bringing my wife's '14 Juke Nismo RS here for servicing for a little over a year now, and I've been extremely happy with the professionalism of the service department with each visit. Thank you to Adam for answering all of my questions and keeping me informed on upcoming maintenance.

I have been sitting at a Nissan Service Center in Tupelo, MS for 4 hours waiting on a fax from this location so that my battery can be replaced and my family can continue our journey home to Marietta. We've officially been waiting on them for longer than it will take us to get back home. I've talked to 4 different people, all who were going to get right on it � First Offense: "Our fax machine is really slow." Really...your fax machine takes HOURS to send?? Second Offense: Requested an email and was told they would send it...email NEVER received. Third Offense: Requested a texted photo of the documentation. I was told, "I'm not good at that." Fourth Offense: Finally got someone on the line that seemed like they would cooperate, but their fax attempt failed and then they never answered their phone again. You all will NEVER recieve my business again.

My Advisor Richard was awesome. However, when I went to pick my car up Richard was at lunch. There was only one advisor (I did not get his name, he was an older white guy) trying to assist all of his customers and Richards all while two other advisors was sitting down doing nothing. The service manager sat in his office and did not offer nor attempt to come and assist the long line of waiting customers. I went to one of the guys to ask for assistance and he sat staring at the computer. After waiting so long I asked the other guy could he help me. He did try however, he couldn’t answer any questions and had to go find Richard and still came back with no answer. I still don’t know what’s the problem with my speaker.

My service rep-Adam was fabulous. He attended to all of my concerns and ensured a loaner while my Xterra was in repair. Adam is first class in his job!

Friendly faces! Great Service!

Excellent service!

Was really great. I really like the guy who gave me the service.

I think Rich, and Jesus, was awesome at hoping me with purchasing my new car. Although, it was almost 10 at night, they never rushed, nor did they kicked me out. Very good place to purchase a car!!!!!

Im happy

The service advisor Richard was very helpful. I was quoted the correct price for repairs and my car was finished in a timely manner as promised.

Very nice experience. Fast and friendly with a great waiting area.

I've had my car maintenanced at this dealership a number of times. In the past, I seemed to have a number of small annoyances that made my visit(s) unpleasant. This is the closest dealer to me, so I continue to go back, reluctantly. I must say, this time, I had a great experience. The service rep that greeted me was pleasant. The gentleman that shared with me other service recommendations was outstanding (he won me over) and the service rep that checked me out was excellent. I now have a great feeling about the dealership and service provided. Amazing!

This was my first time purchasing from a dealership and Bikal was amazing in walking me through every step of the purchase. Not only did this dealership offer the best car for the price, but Bikal was by far the most knowledgable salesman I met during my search. After doing my research and visiting multiple dealerships, I went back to AutoNation and test drove the Nissan Rogue 2017.5 one more time with Bikal. Even though it was end of day on a Sunday, Bikal and his team got me out the door with my new car after hours. Bikal wore both sales and financing hats and they had an onsite insurance agent offering competitive pricing to make the process even smoother. Thank You, Bikal and AutoNation, I am very happy with my purchase.

Great staff They listen to your concerns and deliver on their promise

I would give AutoNation five stars. I had a very pleasant experience working with the team there.

This way the best car buying experience in my life. A shout put to Mr. Jaime for his courteous service and his patience. He made it such a pleasurable experience. And a shout out to Mr. Richard Mohammed who got me a great financing deal with Nissan. I will be recommending you to all my family and friends. Thank you for all your help.

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about Jesus Ramirez. He is by far the most patient and genuine car salesman I have ever worked with!

I bought a 2017 Nissan Rogue Sport SL from AutoNation Nissan Marietta in January and my Sales Associate was Jesus Ramirez. First, let me say that I am beyond satisfied with my purchase (I love love love my new ride!!) and am very grateful I had the pleasure of working with Jesus. I have nothing but great things to say about him. He is by far the most patient and genuine car salesman I have ever worked with! He went above and beyond and got me in my dream car without breaking the bank!! :)

The service person told me my car would kill me and my family three times.. all it needed was the tire wheel tightened.

Excelent, was shopping for tires and this is the best place/ price to do it. In one hour vehicle was rwady

very good, the salesman was very helpful, I would recommend him to my friends and family

It was a really great experience all the sales people were very nice.

I was very please Dealer guy Jaime he takes time to explain to me every thing I want to know

AutoNation Nissan is awesome! CM Patel was my salesman! He’s was knowledgeable, patient, trustworthy and dependable. AutoNation is the same! AutoNation and the people that work there are fantastic and they have your best interest at heart! ��

I desperately needed a car last Sunday. I got a car and I love it. I paid more than 125% of the value for the car. I can't complain because I really needed a car that day. It is interesting, however, to read the comments, because I was told that I absolutely could not negotiate on price. I see that others have. Again, I needed a car. The financing was terrible and I had it re-financed the following day for 1/2 of the interest rate charged by Nissan. I can't imagine being as desperate for a car as I was last Sunday. However, if I am, I will go to Nissan Marietta. If I am not desperate, I will go elsewhere.

Amazing customer service ! From walking in the front door until we received our keys and drove away. Took my 20 year old daughter in and purchased a 2015 Altima. She bought her first Altima April last year at carmax with no credit at all payments at $380 month 22% interest. She totaled it in December. Auto Nation Nissan Marietta got her into a low mileage Altima for a lot lower payment and less than half of that in interest ! Tahir and Mr. Bryant were so understanding and worked very hard to get us a deal that left me in tears it was so great. They care about their customers and it truly shows. I WILL be recommending EVERYONE I know to them from now on. They have made lifelong customers with our family !

Been working with Jason DeMars in service, he is one of the best advisors I’ve worked with, EVER! I brought my 2003 Maxima SE in because it was shaking(that’s not an understatement)....he took the car, said he’d call me when they had a diagnosis. He called me on Tuesday morning, explaining the situation. I was instantly relieved at his professionalism, he earned my trust, told me what needed to be replaced. I authorized those repairs, he calls me again to tell me it’s back to normal....and recommended some other repairs to make my car good again! Not only did he have my car fixed right, he earned my trust. Couldn’t ask for anything more! Way to go Jason! ���� Thank you for earning my business and making me a customer for life! Adam

I was searching for a 2018, Nissan Rogue @ Cars.com. Using your website, I found the best price on the SL model @NissanAutoNationMarrieta. We purchased the car and my wife and I are extremely satisfied with our purchase. Got a great deal and a great finance rate.

I hadn’t even closed my car door and one of the salespeople, Jesus, was already all over me with questions. Super aggressive and wouldn’t just let me browse without asking questions. Got back in my car and drove away. I can’t imagine how the rest of a transaction would go.

Excellent! Every time I visit, buying or for service.

Great service. Had my first oil change and rotate and balance. I was in and out in quickly.

Absolutely amazing experience. It made the drive to Marietta absolutely worth it. Not once did we feel like we were being manipulated. Everyone was above board and honest. This is definitely the way it should work. Thanks to everyone at Marietta Nissan.!

WORST CUSTOMER SERVICE EXPERIENCE EVER! I got my car serviced here in January of 2018 (for the first and last time) and I had the worst service experience of my life. I was the first service appointment of the day and had arrived before any other customers for service that day (12 minutes prior to the service department opening up). When the service bay opened, I pulled in and waited for someone to assist me and was ignored by three different staff members (all white). Each of the three saw me and acted as if I was invisible. No one even spoke to me. About 12 minutes after the department opened up, a white lady drove in to the bay and was greeted immediately, checked in and serviced ahead of me. All the while no one has even acknowledged me yet. I emailed and left voicemail messages for both the store and General managers to voice my concern and neither one of them responded back to me. This let me know that they condone this type of treatment at their facility.

sales person listened and made sure that I was completely satisfied with truck

Jonathan went above & beyond to make sure that I had a pleasant AutoNation buying experience.

CM Patel helped me buy a new Titan. We went back and forth on price, but never once did I feel pressure to buy nor did I feel like his counter offers were unfair. We ended up agreeing on my offer and not a cent over. Best experience I have ever had buying a car!

Thank you so much I love my new Rogue. Special s/o to Rich Muhammad in finance.

Like autonation and would refer people to that facility

People are always telling me to go someplace besides the dealer for my service so I can save money. However I truly believe that going to the dealer where the technicians are trained specifically for your vehicle and the parts are guaranteed from the manufacturer has resulted in longevity of my vehicles and that is where the money-saving really shows up. I started with Nissan of Marietta back in 1980s with my Datsun truck, then I bought a pulsar that due to maintenance lasted over 400 thousand miles and now I am still enjoying my 2002 Xterra very much. So for 30 years I have watched these guys improve customer service and add amenities and personnel to assist the service managers. The only tiny complaint I have is the wait. But a hot chocolate and large screen TV with my favorite home makeover show was a big help!

I have to hand it to the service department today, especially Jason. Saturday is a busy day; I had my Leaf picked up in ~5 minutes. Jason was excellent throughout the whole repair process; the staff on deck this morning was hustling to take care of everyone quickly and pleasantly. The young lady helping had my name, keys, and car pulled up before it was my turn.

Good people and easy to do business with Car running good My sales man assist me with this transaction

This was the easiest car buying experience I've ever had. It was worth our 3 hour drive. I highly recommend CM Patel!

Buying a car is most stressful moment, but not at Nissan Autonation Marietta GA Mainly because of My sales consultant Mr Ramay Ahmed. He was very patient, very courteous and through in explaining me the sales procedure and all the details of my car after my purchase. I have a Nissan dealer in columbus Ga, but because I got A good deal and because of my efficient Sales consultant Mr Ramay Ahmed and the rest of the staff including the internet sales manager, I drove all the way to Autonation Marietta GA. Make sure when you purchase your next car at Autonation Nissan Marietta GA you ask specifically for Mr Ahmed Ramay.

I dropped my car off about 2 weeks ago(Friday Jan 5) to get my air bags replaced due to a recall. When I picked up my car the next day, they handed it over to me with the air bag warning light on lol. When I told them that, they couldn’t help me because it was too busy so they just kept the car and handed me back the keys to the loaner vehicle. Since then, I have been calling Richard Philadelphia (the supervisor and my “advisor”), leaving several messages. One time I actually got him on the phone and he said he would call back in 2 minuets but never did. It’s now Jan 18 and I have no idea what’s going with my car as Richard will not return my calls. I will definitely be calling the GM

I got in and out in a reasonable amount of time. My questions were answered and repairs were done to my request and satisfaction.

I always receive the very best service here.

Stephanie Parker in service is awesome.. very professional and attentive.

Great service. Came to look for a new vehicle and left with one not exactly the one we wanted, but the service was amazing.

The best part of the process was my sales person Marcos. He went above and beyond to make sure I was happy with my purchase. I love how honest the sales team was during the process. I would definitely purchase another car from auto nation.

I'm really tired of waiting 40 mins to get my car service (with an appointment I might add). Who cares if you "technically" have to be checked in my a certain service person... get off your behind and be helpful!!! Horrible customer service!!!

I bought my daughter a 2016 Maxima on Tue Nov 14. The experience was as smooth as could be. Our salesman Pharoe was fantastic! He listened to what we were interested in and the safety features that were important to me. That was instrumental in helping us decide quickly and with confidence and the Maxima that we purchased was the first car that we test drove. I believe this detail sets Auto Nation and Pharoe apart from other dealerships. The day we purchased the car happened to be Pharoes day off but he came in to make sure everything was smooth for us. The financing process was also smooth and low pressure. We will definitely be back for our next vehicle. Thank you Auto Nation! Mariah and Alexis Pryor

I went in to take a look at 2017 Nissan Rogue Sport model for my daughter. My sales person was Muhammed Tahir. Very nice person and a non-pushy sales guy. Also the finance manager was extremely nice and not pushy. Needles to say I drove out with a new car for my daughter. She loves the car and so do I. It seems the car was made just for her. I would definitely buy another car from here. Thanks

The most horrible, unprofessional service I’ve ever received at a dealership. It all started when my alternator went out in 2016. They were very friendly at first, but the moment I decided to trust them with my car, everything went downhill. They stole several items out of my car when giving me a “complimentary detail” for which I did not ask, and they could not seem to locate the items when I personally went back to the garage to look for myself. They “fixed” my alternator - only to find out they’d broken my A/C in the process. When confronted, they tried to act like they didn’t do it, until I went to management. Foolishly, I trusted them again with a simple task: replacing windshield wipers. In doing so, they left the plastic on the new blades, which was a serious hazard driving in rush-hour rain. Just when I decided to stay away from AutoNation Nissan Marietta, my alternator went out AGAIN… only one year after they “fixed” it the first time. Again, they tried to wiggle out of taking responsibility, until I spoke with management… again. The cherry on top….. Two hours after picking up the car from the dealership, it broke down in the middle of an intersection….. I ended up needing to get a new car (which I was not happy about, and it was NOT from Nissan). It was apparent that they’d damaged my alternator (and who knows what else) beyond repair. The only reason they have such a high rating on Google is because they give incentives for good reviews - but please dig deeper before trusting them with your car.

Service and staff are always the best! The service to my car was extremely quick and painless!

Good service from Ashley. I got great help and answered all my queries

I was nicely greeted by Stephen in service. He went over what service was going to be done to the Rogue. Within an hour I was on the road.

I brought my car in last Thursday for a replacement driver's side window. I was told the window would have to be shipped in overnight from a neighboring Nissan dealership and it would be ready the next day. The next day (Friday) I receive a call the window was placed on backorder and would not be ready until Saturday. By Saturday at 3 pm, I've received no update from Nissan Marietta so I call the maintenance department for an update and I am told the window is being shipped from Texas and it would not be ready until Tuesday. On Tuesday I receive a call that my car is finally ready. I return my rental vehicle and am questioned about paint chips on the driver's side door and I am accused of causing the damage however no one bothered to look at my rental agreement which clearly states there are paint chips on the car. The women working the maintenance desk ask if that note was written at the time I left the dealership essentially accusing me of forging the note. I will never return to Nissan Marietta again in my life.

It was thorough and very quick

I PURCHASED NISSAN SENTRA FROM AUTONATION AND SALES PERSON MR C K PATEL AND HAD A GREAT EXPERIENCE PARTICULAR MR C K PATEL IS VERY SUPPORTIVE AND KNOWLEDGEABLE .

Sales manager (William Weatherford ) and salesman (Jaime Pesante-Davalos) were very helpful and honest.Go see Jaime when you get there.

Service was Good! Employees were friendly and helpful. The facility was comfortable. Providing rental was extremely helpful and appreciated.

I came in my 350z without an appointment and even though there were people ahead of me, someone was always watching to make sure I was getting helped. Ashley ended up assisting me and she was absolutely fantastic, I cannot stress enough!! She was incredibly personable and the experience was like I'd been there 1000 times before!! 110% will return for future service!!!

I bought my car from them in May I had a problem with it stalling out so I took it back to them they told me that they would charge me for an issue that should have been corrected before I bought the car. They tried to charge me for a air breather hose that should have been replaced before I bought the car so I just went ahead and bought it myself and put it on and they will no longer be getting my business

I took my car in before my 120K mike warranty expired. The transmission has problems when I?m on long drives. Unfortunately they could not recreate the problem. I?m going to take the car on the road soon to recreate the problem. I?m told that they will honor the warranty at that time. The customer service was excellent.

Great service both by representatives and mechanical personal. Our second car from this Dealership and will return for another.

Richard was amazing on getting me in and out ahead of time, service here is excellent!

Nome required. Previous questions were answered positively.

These 5 stars are for Tamara ONLY. I tried to get pricing for a few services and spent 30 minutes trying to get a hold of someone. I normally have great things to say about my experiences at Nissan, but today just showed that it can't be 100% all the time. I get it, we're all human. Except for Tamara, who was able to answer my question in less than 10 seconds which makes her SUPER-human. Thank you Tamara!

This location always treat me right ? I was coming here first wen to another location and came back.

My service advisor was Ashley and she did a wonderful job very courteous and helped me solve my power steering recall issue. I would not have given the dealership of 5 if it hadn't been for her. No communication from other service advisor Zach when Ashley was off. Also car was not clean when I picked it up and I could not wait any longer. It should not take 45 minutes to pick up your car when told it is ready.

Very good experience with AutoNation. I will recommend this dealership to my Friends and others.

Very helpful and cheerful staff. The reception area very clean and comfortable.

Adolf was extremely meticulous and thorough in each step of the way with always a smile on his face.

I got an excellent deal on a 2017 Nissan Altima as compared to two other local dealerships and was treated with respect and given complete honesty. Salesman provided a great tour of the dealership and provided me with great tutorial of my new car. Really enjoyed my experience.

Mr. Richard Philadelphia at Service was very nice and helpful. I would recommend this place to my family and friends.

I brought my car in for an oil change and tire rotation. It took 2 hours even though I had an appointment. I appreciate the car wash, but after I got in my car, I see that not only were my tires not rotated (the back right tire was lower than the other 3), but they didnt even bother to put air in them during the 30 pt inspection. The kicker is, I was charged for a tire rotation! This makes me doubt the oil was changed too. I have never had an issue with a Nissan dealership, so I will be finding a different dealership to service my vehicle.

Richard and Tamara are the best and effective team players I've ever encountered at a dealership.

Jason in the service department was very helpful and thorough. Great service!

My salesman, Bikal, was very nice, patient, and willing to work hard to put me in a car that felt like mine. He succeeded. I've only had the car a few days now, but, it drives like a dream and I'm enjoying it completely. I have a lot to learn about all the bells and whistles, but, Bikal assured me that I could come back any time for further or repeated instructions.

I was taken back for my service within 15 minutes of my arrival. My service Representative covered all the things that needed to be address on this visit and let me know the cost upfront.

From the moment salesman Mohammed T. greeted us in the dealership parking lot, things kept getting better and better. We gave him our list of features we wanted and our price range. Within 10 minutes he found our perfect car, in stock at the dealership. We thought, "OK, next comes the "Sales Price Salsa Dance": I want to pay this, but the dealership won't take less than that. Didn't happen. After a 5 minute conversation, we reached a compromise, shook hands, and I drove home in my new (used) car. One of the easiest and best purchases we have made in a long time. Thank you Auto Nation and Mohammed T.

I was shocked at not only the deal I received but how quick and easy the entire process was. Everyone was so helpful! They definitely have a customer for life!

A great experience with Service. Wish I didn't need the repair I had to get, but they -- particularly Ashley -- were wonderful. My Altima would have been dangerous to drive so they worked me in and got it taken care of. Would definitely recommend.

CE was great. He made the buying process very easy.

My service advisor Jason Demars was very professional, curtious of my time and expedient in getting back me when I called. All the employees at Autonation Nissan Marietta get a five star rating in service and quality.

Very quick and professional service. Also washed my car for me which was FILTHY! I've had 3 Nissan vehicles that have been serviced here and they never disappoint me. I drive 15 miles one way to get my car serviced here because no other dealership offers the same level of service.

My husband and I bought a 2010 Nissan Frontier this past weekend with the help of Duncan. He was great! The finance team was great! Any questions or concerns that we had were quickly resolved and answered. Will definitely do business with them again in the future.

Just bought my first new Nissan from Marietta Nissan and I was surprised at how well the experience went. Everyone involved was so personable and helpful.

They should know when you schedule your service appointment and check in at the service department that you have purchased their service agreement. Too quick to tell you what the charges are, I had to tell them. I wished I had been informed when I purchased the service agreement I could only bring the car to an Auto Nation dealership.

Great location to visit, have went to other auto nation location on Thornton Rd, customer service here is the best. Will definitely go back to this location.

I like the car but the sales Representative neglected to tell me about the auto stop, If I knew about it, I would not have bought the car.

I had a wonderful buying experience with Autonation Nissan Marietta. My salesperson, Maurice Brooks was so helpful with my buying selection of my 2015 Nissan Altima, Both the salesperson Murice Brooks and Manager Richard Muhammad were most helpful and courteous throughout the car purchase process. I am delighted with the purchase price I paid for this car. Murice thoroughly explained all the new feature instructions, i.e. navigator, cell phone APP, backup detection screen, etc. and took me on a test drive so that I felt comfortable driving my 2015 car. Before I drove off, my Nissan Altima was thoroughly clean and polished...it looked like a brand new car ! The Autonation Nissan Marietta showroom is a beautiful facility. I would highly recommend it to anyone wanting to purchase a fabulous Nissan vehicle.

Before I went there, I went to other dealerships to look at other make and models and I'm not going to bad mouth the other places but obviously I ended up in AutoNation. I give them A++, Bikal and the staff were amazing to deal with I never felt harassed or pressured to make a decision that I wasn't comfortable or confident with. I had a great experience purchasing a brand new vehicle from them. Thank you!

I was very please with my overall experience.. I had a warm greeting and got everything I needed done and more to my car. You can say I am a satisfied customer.

This was a really good buying experience. The vehicle was exactly as shown with the same price. No haggling. My salesman, Dikal,was the best. Personable and professional.

Had a great experience here! Great customer service and done in a timely manner! Would highly recommend!

The buying process was very smooth I went it and came out with what I wanted EVERYONE there was extremely helpful and kind.

Walked in for an oil change and after atleast an house, oil change, tires rotated and car washed. Excellent customer service Jason Demars!

Tasia and Duncan are great. They followed up politely without being pushy. Commitments were honored and the buying process was more straight forward than I thought.

Great service with Richard. He got my car serviced in a timely manner even with a flood of customers

Couldn't do enough for us to make the process easy. Went above and beyond trying to get us a lower interest rate. Great customer service

I had a great and pleasant experience at this facility

Staff were friendly and respectful. I feel like they looked out for my best interest because the situation I was facing. Thanks AutoNation !!!!

Richard was my salesperson. He was extremely knowledgeable and informed me of all of the services that are needed to maintain the upkeep of my vehicle.

The customer service for my vehicle repair was excellent. I was told exactly what I needed, the cost, and any further recommendations (which I value, for the life of my vehicle). I would definitely return and specifically request Zach.

Zack was wonder. I felt like he truly valued me as a customer. I will come back soon and look for Zack for all my future car issues. Thanks for hiring great people like Zack and the mechanics that work there.

The experience was wonderful. Mr. Richard was extremely polite and scheduling the service I requested for my vehicle. He called me after I dropped my car off and and gave me a few options to consider after the service was completed. Overall the politeness is definitely what I liked most.

I came in to get the wheel bearings replaced on my vehicle. The service was covered under the manufacturers warranty. No more roaring noises!

I had a great buying experience with this dealership

The service was great and Jason was fabulous I am good with the service I received from Jason

A really great team and service. This is my 4th Nissan - Bought the Sentra SV - Really impressive model. Happy 4th xxxxxxxx

Excellent costumer service! Completely satisfied with the purchase of my new vehicle!

On Father's day weekend I brought my car in for a basic warranty replacement. Ended up dropping over a grand on my 120,000 mile maintenance. That Sunday I was stranded on the side of the road because a basic clamp was not properly put back in place and I lost all my recently paid for transmission fluid. I placed a call to autonation and I was assured that when I could get my car back there (the next Saturday) that it would be taken care of and someone would be ready to help me. When I brought it back the following Saturday for them to re-flush my transmission and put in new fluid, I was met with questions and confused faces. No one knew I was coming nor did they know what had happened. I live 4 hours away and was in no way compensated for my lost time or money.

Excellent customer service Zach was great! Stephen and Eloy are stand up guys as well! Exceptional comfort especially when taking care of ur car

Great customer service representative. I got a recall notice concerning my passenger side air bag. My representative had me in and out in less than two hours. He did a great job.

I had an accident in my company parking garage and had a good bit of damage to my passenger side front end. Filed a claim and had the repair work done at the AutoNation collision center (they are a part of the Autonation Nissan company, but operate out of an entirely different location that the actual dealership. Anyway- they fixed the cosmetic damage but after picking it up and while on the way home, I noticed the transmission was slipping. I called the collision center while driving home and let them know that I was experiencing problems with what sounded like the transmission. The Collision center told me to bring it to the Autonation dealership for inspection. Well, within 5 min of hanging up , my car died in the middle of the road. I ended up having it towed to Autonation (the dealership- not the collision center), and called my insurance company to let them know that something was still wrong with my car. They told me to have Autonation do a transmittion tear down to find out whether the issue could be linked to the accident or something else (to determine whether my insurance would cover to fix it or not). I coordinated that with Zack- service manager at autonation Nissan, to get that done. Since that first phone call to Zack, i was kept informed and updated of every step and concern along the inspection, repair process. Insurance wouldn't cover the cost to fix the transmission repair, but Zack assured me during the process that if the insurance company didn't cover it, autonation would- with no charge to me (apparently, something was missed (or not done properly) in the origional body work/repair from my accident at the autonation collision center). True to his and Autonation's word, I did not have to pay anything out of pocket. They replaced the transmission and got me back in my car after one more week or so in the shop. So far- no issues at all the way my car drives. Although the collision center may have missed something- they did a great job with the cosmetic repair. and the Autonation service department (Zack and team) provided great customer service after the issue was discovered.

The sales person that sold me my 2015 Murano, Mohammad Tahir, provided a pleasant and supportive buying experience. He answered all of my questions and provided critical information about the vehicle and the operation of its features. If I were to rate him, I would give him and A+. I can say the same about the finance officer that assisted me in obtaining financing. Overall, AutoNation Nissan Marietta is hands down the best dealership I have ever experienced over my long driving career. +

I went in for a service and waited for my vehicle. The service was performed in a timely manner.

The facility was clean and the fact that they had a playroom made experience even better. I had a one year old with me. I believe the guy that was helping me was Alex. I tried to verify insurance for a rental, computer was moving extra slow, my insurance app had to update before i could access it, then phone died. Called to have it fax, fax wasnt coming through. During that Alex moved all 3 carseats, they were setup and ready to go. He went back geabbed my charger out my car which was parked a good wax distance. And i had to be at work. He was very mindful and helpful. Despite technology working against me, it was a great experience. Thank you

I have recently had my oil changed. I received excellent service.

The service that I received was outstanding! Jason was my service Manager and he made SURE that I was taken care of!

I always receive great customer service from our Service Rep Richard. He is always professional, courteous, and friendly. I can be assured that my visit will be pleasant, and my service will be prompt. I appreciate his knowledge and great attitude.

Very friendly and helpful. Great customer service.

Our buying experience was awesome. Relaxed, efficient, friendly and knowledgeable with the best prices and selection around. I would highly recommend this dealership to anyone.

Great to work with we lived all the way in northern South Carolina they met us half way and were very nice people!

My Apt for two recalls, tire rotation and oil change for my 2016 Altima was much shorter wait, thanks to Jason and the staff, mechanics at Auto Nation Nissan. They were very helpful and with free coffe and snacks, the time flew by. Thanks Jason for going over my services and explaining in detail...

fast and convieniet clean facillities attention to detail

Great staff. Jason was friendly and very helpful. I felt comfortable.

Always great customer service and quality work. In and out fast. This is my 4th Nissan and is an awesome vehicle.

Always a good experience! Lots of information about my car and what it needs and then great service!

Loved working with Keysha Quinn and the finance manager. Easy and painless process and everyone went out of their way to help me get out of my lease and buy a new Nissan Rogue. Would definitely send people to them. Love my new car!!

Very pleasant service Great customer service work was done on time when promised, very clean and neat atmosphere great customer service from the beginning to the end.

Adam got me in and out the time he promised Great service!!!!!!!!!!!!!!!!

Duncan was very knowledgeable and friendly. He took his time explaining everything about the car that I purchased. I was really happy with the whole process.

tried to get an appointment for an oil change on 4 - 29 , and 30 , called several times no answer, so I went on 5-1 got my oil changed without an appointment and I think I over charged

The transmission to my 2013 Nissan Altima went out and I didn't feel that I should pay $3900 for a new transmission on a 4 year old car. I decided to get a new car and my salesperson Keysha Quinn was amazing. She really took the time to figure out what the best options would be for me and got me the car that I wanted and needed. She provided awesome customer service. I would definitely recommend Auto Nissan in Marietta to any of my friends and family.

Excellence Service with Steven Velazquez . I will be please to use Auto Nation again.

I walked in thinking negatively about my chances of getting a much needed vehicle. Thought I was going to have to settle. I was surprised. Big time. Excellent service and attention by everyone we came into contact with. And I drove away with just the car I needed.

DUNCAN "Donuts" helped me when I was in a time of great need. He worked and worked to get me into a vehicle. He and all the staff here where G-Ds messengers that day! I will buy all my future vehicles here!

I purchased my Altima here 4 years ago and each experience since then has been top-notch. Every service technician has been very professional, knowledgable, and customer oriented. Always appreciate the car wash and vacuum at the end of the visit!

Jaime was fantastic. Helped put us in just the car we wanted for a great deal!

My customer experience was wonderful! Stephen is very personable and he always make me feel priority even though he has tons of other things going on!

My service consultant was awesome! Coming in for an oil change only I was told of other concerning issues with my car. This put a small damper in my plans but Jason was understanding and helped me out the best he could. I really appreciate his effort and kindness! My Saturday turned out to be ok after all. I will be returning because of the treatment I received from him.

I have a 2008 Nissan Pathfinder. Lots of posts on the net talk about the fuel level sensor failing and there being a recall for 2006-2008 models. We get an engine code read at our local guy free of charge. He tells us its the fuel sending unit. We set and appointment at Nissan based the belief its part of the recall that there are hundreds of posts on line about. We tell him we had the code read and its the fuel sending unit. He says he'll check it out and let us know. Calls us 2 hours later and says..."its the fuel sending unit" and then tells me it will cost about $725. I call Cooper lake automotive and they will do it for $465. So I go to pick it up and they charge me $125 for a diagnostic fee...to tell me what I already knew. Basically they charged me $125 to plug in the computer and click return button. Ridiculous. Asked for discount since we told him we already knew that was the problem and he said it was standard charge. Well even with the charge I'll still save $200 going to Cooper Lake. Adios AutoNation Nissan...I wont be back.

Top notch professional who invest quality time with their customers. Every step of purchase was performed with the client's interest in mind. Thank you C M Patel for working extremely hard to ensure that I received the vehicle that I requested, even though you didn't have it at your local dealership. Definitely will refer my friends to this establishment. Didn't mind driving over 300 total miles for a competitive price. It was worth the drive.

Bikal was great to deal with. He went out of his way to make me comfortable and make buying a new car a great experience

We purchased our Nissan Murano at Autonation after a disasterous buying experience with another Nissan dealer in Woodstock who promised to honor TrueCar pricing and then proceeded to haggle every step of the way. The folks at Autonation had the unit we wanted, gave us a price almost $2000 lower than the other dealer (who swore they were losing money at the higher price), and had us driving away in the new car in a ingle visit. No haggling, very thorough, showed us everything possible about the new vehicle before we took ownership, and treated us with courtesy respect, and professionalism. A great team to work with.

Excellent Experience. Price was fair, inventory was available as stated, The facility is nice and the people act with integrity.

I had my car towed to this Marietta location I called the location before my car was towed. One I arrived I was advised by a service tech that they had a three day backlog. I explained I called before I had my car towed and no one told me they were backlog. He sad sorry no appointment no service. He stated he was paid commission and since I talked to a female he said maybe Stephanie could assist me. Stephanie is a 5 star employee she listened and understood my frustration 4hours later she was able to get a diagnostic on my car get me into a rental have may car repaired within 48 hours However since my $900.00 alternator repair and battery replacement the a/c in my car does not work the compressor does no engage just blows hot air. It was working before i had the car serviced. I have called the service department 4 times each time I have left a message for either Stephanie or the manager to ask if the a/c was disconnected during the repair. Feeling frustrated! I want someone to return my phone calls

Duncan was wonderful! he helped me take advantage of the manufacturer incentives in the most beneficial way. The showroom and friendliness of the staff is also an added plus.

Purchased a 2017 Pathfinder and the sales and financing experience was excellant

I am super happy with my purchase and I recommend Ducan as a sale person,he is the best,he always does a great job.Its my second car that I bought at Nissan Marietta and Ducan did a perfect job on my first one and now on my second one,thanks Ducan and thanks Nissan-Marietta(everybody there it's really nice,polite,happy...)I definelly will be back for the next one.I am in love with my new car!!!

AutoNation Marietta was great! Tahir and Duncan were a great team! Everyone at AutoNation had exceptional customer service!

Jason was awesome!!! He also made suggestions to keep car running.

OVERRALL GREAT SERVICE WITH CUSTOMER SERVICE AND REPAIRS TO CAR. COMPLETED IN A TIMELY FASHION.

Great job! I had the most concerned service Advisor Mr. Austin! I've had issues with a previous Nissan Dealer and was able to completely turn my negative experience into a positive one! I appreciate great customer service anywhere I go especially at a dealership! Thank you Mr. Austin you were awesome!

Nice attention, good communication, and the employees are very nice.

Had an awesome experience! CM Patel was awesome! He worked hard all day to get us the deal we needed! Everyone we encountered were helpful and very nice! Love my new Nissan Rogue !

Very pleased with the level of service as a customers in the service department. Also with the finance representative Daniel Feliciano

These guys are great. My first experience with this location was for my 5,000 mile service. I couldn't have asked for a better experience. Richard, Service Manager treated me as though I was their only customer. On a scale of 1-10, these guys get a 10!

Stephanie was great. I had made my appointment with Bobby, but he ended up with the day off of my service and called me to see if I would like to see someone else, and I said that would be fine. Stephanie was busy when I arrived and another guy checked me in. When it was time to pay, my total was higher than I was told by the guy that checked me in. Stephanie explained that each test was $123 and since the guy didn't tell me this before, she took one of the charges off. I can't give them five stars, because they need to make sure they explain each charge before hand, so that customers know. I will return in the future.

Excellent experience considering that I really do not like shopping for a new car. Mr. Adolf Ebile, the salesperson who sold me my 2017 Nissan Rogue SV was really outstanding. He was patient, beyond words, not "pushy" or tried to sell me something other than what I was looking for. In fact, the Rogue that I wanted, color wise and with the options I was looking for was not on the lot and so Mr. Ebile drove to another dealership to pick up the perfect vehicle. How is that for excellent service. I would also like to say that Mr. Anton Davis, the Manager, at AutoNation worked with us (my daughter and I) in terms of coming up with an affordable price for my new vehicle and offered me a fair trade in price for my old vehicle. Actually, purchasing a new vehicle can be a pleasant experience if you go to the right dealership! Way to go Auto-Nation!.

Adam was so kind and helpful. The wash and vacuum your car with every oil change....sweet deal!!!

I took my car in for a service recall. Although it took a little longer for them to complete the job, I was given a heads up by phone as well as when I arrived. My service representative Adam was great and very concerned about my time and patience. If you ever have to take your car to Auto Nation Nissan of Marietta and you want a great service rep ask for Adam.

Wow! Care and service was great! My car sounds good and looks great! Thank you! My car was vacuumed and washed! Great Service!

“I would recommend CM Patel to anyone who wants somebody honest and has extremely great knowledge when it comes to buying a car here.

I love auto nation Nissan ! The stuff are very friendly and helpful .

I had a great experience from salesperson Tasia Simpson. She was very professional, courteous & friendly. She made buying my first car a great experience. Her manager went about & beyond to make sure I was happy.

We had been visiting various new car dealerships looking at what was new. This was a frustrating activity due to the interactions between us and the salespeople. We encountered overeager, pushy people until we came across CM Patel at AutoNation Nissan in Marietta, GA. Not only was he pleasant to deal with but his knowledge of his products is extensive. The facility is spacious, comfortable and clean. The entire process of buying a new car was a positive one.

I brought my altima somewhere else but wanted to come to AutoNation Nissan for service, originally went in for a diagnostic (witch I had a appointment) but then realized I didn't need one just a oil change, so when I told them I want to change what I came for it was no problem, everyone that passed as in workers were so nice, I will be back for other services THANK YOU!

The process began on line and moved very quickly to direct contact with the sales rep. All aspects of the purchase went very well.

I purchased a certified pre-owned 2014 Nissan Altima and was happy with my experience. Tahir Muhammad was my sales rep and not pushy at all and very helpful. I would return here to purchase another vehicle.

This is my fifth Nissan I've leased from AutoNation Marietta. Our salesperson is Wayne Parker. Wayne has a very reassuring demeanor and makes the decisions that must be made before deciding on the vehicle of choice, as painless as possible. We have ALWAYS been satisfied with the end result and have enjoyed several years driving a Nissan......(P.S. - This go-round, we decided on a Murano and love driving this car!)

I never leave dissatisfied! From the time I get there, they are very welcoming and the work is always done in a timely manner!

Good experience just hate dealing with warranties and financing even after paying most in cash that part still takes too long, Basically knew which model I wanted so driving, negotiating, was pretty smooth and quick.

Service representative Bobby Austin is very helpful. He always smiles. It is very easy to communicate with him. Even you don't have an appointment with center, he will always make sure that you will get the service as soon as possible. He is really nice.

Have serviced my Maxima there for 2 years now and have had excellent service. Everyone has been friendly, prompt, detailed and fair! First was Eloy, now Bobby is my go-to guy!

Excellent customer service,Jason was really helpful and friendly

Wait was longer than normal, but they let me know that when I got there

I recently bought a Toyota Camry and was pretty upset that the sunroof didn't work so I scheduled an appointment and they said that my warranty couldn't cover it! So they sent me to the auto nation Toyota and they were going to charge me 300$ Are you kidding me! They didn't even care that the sunroof wasn't working before I purchased the car , so thanks auto nation Nissan this is my very first car and I feel that your sales associate shouldn't take advantage of that !

Great sales experience with CM. had to wait 2 weeks for a drive out tag due to various problems.

Jason at AutoNation Nissan was very helpful. I originally scheduled this service to get 3 recalls completed on my 2015 leased Leaf and wasn't offered a vehicle to drive and cancelled the appt because of the trouble and time to get this done. I worked with Jason D. In the service dept and he made the visit as painless as possible. Thanks!

I had a great experience at Nissan Marietta. Our sales agent, CM Patel, was great. He was very knowledgeable and patient and ended up giving us a great deal on a Nissan Rogue SL. I would highly recommend CM Patel and Nissan Marietta.

The experience i had with Keisha it was awesome she did everything in her power to make sure i was satisfied and got the car i wanted good low miles and great condition.She went above and beyond yo make sure we were satisfied when we left god is good and she's the best. I would recommend her most definitely

Great buying experience. Everyone we came in contact with, especially Jesus and Dave were very professional!

My experience with this Nissan dealership has always been positive. I have nothing but good things to say about them...

Very good experience overall. Every person we had contact with was very professional and personable. ?????

Service good. Advisor good. Need a service department person dedicated to answering phones and giving customer vehicle status reports. When this happens, I will up my rating to 5 as the service itself is excellent.

I made an appointment online for 1:30 after leaving a message with the service department. The service adviser who I scheduled my appointment was helping another customer, however, there were 2 other service advisers sitting at their stations. No one ever acknowledged me or took the time to ask if they could help. I have been going to this particular locations for many years and always received superior customer service from my 2 previous advisers who are no longer there. The only bright spot was my service adviser, Richard, who was very professional and personable. One other point is that the service manager (I believe this was his position because he had on a white shirt), came up and started talking to Richard without saying excuse me as I was checking out. Richard had the decency and common courtesy to say excuse me before continuing the short conversation with said guy.

After checking in and waiting for 2 hours, upon my inquiry on how much longer it would be, I was told from the service adviser that the service manager would have to speak with me, waiting another few minutes I was told that my vehicle could not receive fog lights as scheduled by service and I would have to get with sales on my issue. I was upset that upon scheduling my appointment and sitting for hours even after checking in, I was not told sooner.

Easy leasing experience. Salesman Mohamed Toure and David in finance took great care of me and made the transaction easy & pain free.

I hardly ever leave that place feeling disappointed. If I have any questions about my service or need a second look at my car their response is can you come right now? Never had better service elsewhere.

Noel Philadelphia @ Autonation was very polite and friendly. he Stayed after his shift ended to ensure I was taken care of. Thxs a bunch..A really nice service adviser

AutoNation Nissaon on Cobb Parkway provided professional and courteous service for my car servicing needs. My first impression was that the facility is large and visually appealing. Once I entered I was greeted very warmly and made to feel welcome. The customer area itself is very clean, warm and welcoming with a TV area and complimentary beverages. Jason, my car care specialist was also accommodating and helpful with being pushy. I was very surprised when he offered to loan me a car to take home for the night while my car was being serviced. It wasn't long before I was on my way.

Worked with Stephanie to get my car serviced. She has the best customer service and an awesome personality! Service was quick and easy. Thank you

After initial difficulties to get in touch with the right person, the experience of purchasing my LEAF after the 2-year lease expired was overall very positive. I am still floored how long the paperwork seems to take, but I got a very fair deal and walked away very happy. CM Patel was a very attentive and helpful sales associate.

A sales lady I initially spoke to on the phone wanted to start running BS lines on me and thought the difference between $57,500 and $60,000 was $6,000 so I asked to speak to someone else. Once I started speaking with Mr. Patel it was apparent that he was professional and BS FREE. No drama. I knew how much I was willing to pay for a 2017 Nissan Armada Platinum and how much they should give me for my trade in. They agreed to the win win price and just appraised my vehicle $220 less than I thought they should have. In and out in 3 hours.Thank you Mr. Patel for making this experience pleasurable.

Good service representative. However, sometime during the repair of my vehicle they broke the hinge on the front storage compartment, and cracked the circular plastic ventilator cover without mentioning this on vehicle pickup day. I would recommend the dealer, but I will also inform my friends of my experience.

Our experience at Auto Nation Nissan of Marietta was Outstanding. If you plan on purchasing a Nissan I strongly suggest you visit with this dealership. An ask for MR Patel,C M. A truly Outstanding salesperson. He listens and is attentive in the decision making process. He doesn't push and he takes the time to make sure all your questions are answered. He's not the everyday salesperson. I very happy we had him to help in our vehicle selection.

I love Nissan Cars naturally and had such a wonderful experience purchasing my car from Gary Muzik ..Thx again for my 2015 Nissan Altima.. Love it 👍👍👌

I checked in to Auto Nation Nissan Marietta WITH APPOINTMENT for my car 🚗 RECLL and I Waited Long time till they finish my car, actually this is not first time, I always wait there at lease two hours and half which is absolutely pointless, they don't have respect for people Time. Please SEE us when we get thereAUTONISSAN

Good service. They inspected my car. Gave me information that was needed to helpful improvements.

First time using Auto Nation and I was pleasantly surprised with how friendly and helpful all the staff members were throughout the whole process.

Wonderful experience and great customer service. I went in to test drive a Rogue and Juke. My sales representative, Jaime Pesantes-Davalos, helped me locate the vehicle I wanted and was very patient in letting me test drive and look at all the options I was interested in. The transaction process was seamless and I'm very pleased with my decision to do business with AutoNation Marietta!

CM was a great salesman! Worked with me in every way. But once dealing with the finance manager it was terrible. Dealing with Mr.Feliciano was the worst experience ever!!

I searched the net for 3 weeks and went to several Dealers trying to find a truck for Delana. Johnathan and Dave took very good care of me at AutoNation Nissan Marietta. They had the right color and extras on it, and I was in and out in no time. Great job guys. Merry Christmas and Happy Birthday Delana!

I'm 105% sure my auxiliary adapter was taken out of my car during my visit. Which is pretty petty but I was using it literally right before I came for service. The cable itself was connected to the port near the radio but the alternate end of it was tucked under my driver's seat mat. So I couldn't see the adapter missing until I pulled the cable out to use it. What a coincidence right? I hate to make a blast about something so minuscule but it happened and I had to buy another one. I prefer to not accept the complimentary wash and vacuum or anything that requires going into my car & isn't part of the service I asked for. To avoid things like this. I had a good experience with Mr. Philadelphia who deserves 5 stars. Before I paid for my service, he noticed there was an extra charge on my bill for a service that I had not asked for nor was suggested to me. I had only come for an oil change. He cleared up the charge that I didn't even notice myself. I hate to rate 3 stars given that I've had decent experiences here before but...I also wish to have my belongings whether big or small in the same place I left them.

Great people. Good work. Quick service. I would go back and buy again.

I have loved my Leaf since I leased it in April 2014. I was recently in for service, and I had a wonderful experience with Mr. Philadelphia in the service department. He stayed in touch with me, diligently kept me up-to-date, and got my car turned around very quickly. He is awesome, as is the entire team!

Thank you, CM, for a wonderful car buying experience! You really went out of your way to get me the vehicle I wanted at a price I could afford. I can tell you are really dedicated to your job and love what you do! I will definitely tell all my friends to come to AutoNation!

I always enjoy having my 2014 Maxima serviced at this location. Stephanie is a wonderful service advisor to work with! As long as the service stays top-notch, this will continue to be my location of choice. Great job all around!

wanted to share our service experience at Auto Nation Nissan yest. My wife took our 2015 LEAF with 9k miles in for it's first service. We asked for 2 new key fob batteries since one was completely dead and the other very close. Also asked for the stuff done at the first service at 7500 miles. Service guy initially balked at rotating tires because he said the car needed a $100 alignment. I didn't agree a vehicle with 9k miles that had never had tires rotated should need an alignment - especially given that the car comes with cheap tires that'll likely need replacing by 25k. Wife dropped off the car & requested they charge it some when the work was done. Other than tire rotation, all they needed to do was change out brake fluid & wash/vacuum. Ended up taking about 6 hours to do... Wife was checking out & didn't see anything about key fob batteries being replaced. Turns out they forgot to do that.. Car didn't appear to have been washed. When wife mentioned that, service guy said it takes too much work to remove bugs, & the car would need to be detailed for that. Dash wasn't cleaned off & it looked like someone vacuumed for about 30 sec. My wife asked about the fluid being replaced and service guy said they don't do that til 9k...which is actually what the car has on it.. She got in the car & it hadn't been charged. Service guy said something about maybe it wasn't fully plugged in. Said super charger was out of order.

I received help from Muhammad Mountassium who showed so much care for his customers! I love my new 2016 Altima SV. This is my second time receiving help form Muhammad and it certainly won't be my last!

Worst service experience of my life this week at Auto Nation Nissan of Marietta, after 5 years of loyalty and 3 cars purchased here its all been pissed away! Farewell Auto Nation Nissan, I won't be back!

Outstanding Job by Stephanie Parker! Great People! Great Service'

Very pleasant. Stephanie was great! The recall was handled to my satisfaction. Appreciated the shuttle ride to work.

CM Patel listened and got us exactly what we were looking for

Bought a used car last Saturday from AutoNation Nissan of Marietta. Not a week later we were on the side of the road. The repairs are supposed to be covered by the warranty. Lets see if they comply. Either way, out at least $100 dollars already for deductible and no car Sunday or Monday because we have to wait for "approval" before we can rent a car. Not my idea of good service.

CM is a great person and overall wonderful sales man. I would highly recommend him to anyone!

The people were very nice and.helpful. I always have a pleasant experience when I come.

Took my car in for service. The staff was very friendly and had great customer service skills. Jason Demars is a great asset to Autonation Nissan

Great service and very little wait time. Beautiful waiting area and very friendly environment.

NOT A GREAT EXPERIENCE. I WAS NOT KEPT IN CONTACT WITH THE STATUS OF MY CAR. I HAD TO KEEP CALLING AND WHEN I GOT MY CAR THE INSIDE HAD DIRTY GREASY FINGER PRINTS ON THE INTERIOR.

Always good, have been using this dearlership for many years.

Great service and follow up. Thorough with review

My Nissan LEAF was serviced for the factory recall notices - without any issues.

Leased a Rogue for my mother and Jaime is by far the best franchise dealer agent I've worked with. Will definitely purchase from him and this dealer again!

Great service. My car was even washed and vacuumed.

I have a GREAT Service Advisor named Bobby Austin; who remembers the details of my car and has taken the time to get to know me. You don't find this type of service at dealerships; but here you do, and this is important to me and brings me back each time. I will only have my car serviced when Bobby Austin and the technician Rick Carter are working. They do an OUTSTANDING job and I appreciate all they do. Thank you, Maria Arvidson

We had a very pleasant experience! As soon as we arrived, we were greeted very nicely and quickly. There was a children's area and we felt very accommodated! The service did not take long at all! We will definitely be back!

The customer service Stephanie Parker did great job!?

Richard P. took great care of me and got me back on the road in no time.

Pleasant. Efficient. Fast. Elon was knowledgeable and friendly.

My service advisor was Stephen. Thought it would be a long process. In and out in an hour.

My family is expanding and we wanted a minivan. We found one online at AutoNation, and emailed the sales team a few times to verify the price and other things. We were told that the minivan would be $2501 plus $699 dealer fees, bringing the total to $3200. However, and unfortunately I didn't notice until I got home, they started us at $3200 and THEN added the fees. We also went with a trade-in, and didn't get much for it. I've contacted them and dropped by several times, trying to correct this or at least find out more information about this. However, I've been ignored and blown off. Just rudeness! Plus, one of the windows doesn't work, after this car was guaranteed to be 100% functional. Please, save yourself the trouble and try another car lot. There are many other lots that may treat you better.

prompt, courteous, and helpful. Explain my options, keep me informed, and completed the actions in the time frame expected.

I met with C M, the sales rep, twice, and he made sure exactly what my situation was, my transportation needs, and how much I was willing to invest. The manager followed up the first time with a thank you call, and was open to any questions or concerns I might have (not a sales call per se). The staff all seem to cooperate with each other very smoothly, and the atmosphere is cheerful and pleasant. My entire experience purchasing a new Rogue was first-class. 5 stars!

I met with the sales rep twice, and he made sure exactly what my situation was, my transportation needs, how much I was willing to invest. The manager followed up the first time with a thank you call, and was open to any questions or concerns I might have (not a sales call per se). The staff all seem to cooperate with each other very smoothly, and the atmosphere is cheerful and pleasant.

Best car buying experience ever! My salesman CM Patel really listened to me and delivered exactly what I asked for. I felt he was very honest, which seems to be rare when buying a car. I went to a few different dealerships and walked away very angry because the salespeople always tried to sell me what they wanted me to have, not what I wanted. I was very upfront and told every dealership I visited if they didn't have what I wanted I would wait until it arrived and would buy from them if they gave me the information I asked for and not try to do the hard sell routine. Didn't have an issue with Auto Nation Marietta. They fulfilled all they said. I couldn't be happier with my experience! I can't tell you how many rude, chauvinistic salesman I ran into. I was about to try another car brand but then I decided to try one more dealership and auto nation Marietta changed my mind. I'm very happy and would recommend CM Patel to everyone I meet!

Amazing experience! I was very happy & would go back in the future.

Just purchased a 2016 Maxima Platinum from CM Patel at Autonation Marietta. He was very patient, thorough and low pressure from my first visit to the day I took delivery which was quite a long span of time. He was also very knowledgable about the car's features and specs and seemed as though he really sincerely believes in the cars he is selling. I tried to take the deal to just about every other dealer in Metro Atlanta and nobody could even come close to even matching the price I got; so I know I got a great price too.

My experience was okay. My first time there for the recall and didn't have any issues.

Have had all service performed here since purchase in 2013. Best experience ever< and I have been buying cars and having them serviced since 1964. Eloy Fernandez is teriffic.

I went to many dealerships looking for the car I wanted. This was the only dealership that didn't try to sell me more or less than I wanted. Adolf found me exactly what I was looking for and actually made buying a car easy. He was 100% upfront and honest about his final price, which was a great one! I would definitely recommend this dealership if you are looking for a new car

Great service and I would refer them to a friend. Friendly advisor rom was great

Sales rep CM Patel explained every step and made our Leaf leasing process simple. And the price was right, too. We'll go back!

Very great service everything was fast and easy. They gave really great payment choices.

I have called the dealership everyday this week to schedule a time to get the recall defect on my leaf fixed and nobody has returned my calls yet, are you guys just trying to save money by hoping i will give up eventually? Very disappointing as up until this point i have never had an issue with customer service.

As usual, Eloy took care of my car needs. Everything was done on a timely manner. Thanks Eloy

I have leased cars from these guys for 6 years and they make it an easy experience and get you the best deal they can, very good!

We had a fuel pump issue and broke down on the Atlanta Bypass just outside of Marietta. Contacted AutoNation Marietta. They couldn't have been more helpful. They sent a tow truck, gave us a loner overnight, and had our vehicle repaired by noon the next day. Our service advisor, Stephanie Parker, was amazing! She knew we were weary travelers on our way back to Florida. She did everything she could to get us back on the road. She was professional, courteous, and extremely efficient. Thank you AutoNation!

I had excellent customer service from beginning to end. Service rep was very polite and knowledgeable.

i purchased my car here and it's the only place I'll take it to have it serviced. The service guys are awesome!!

CM Patel was a real pleasure working with on my recent SUV purchase at AutoNation - Cobb Pkwy Marietta. He explained in detail all the features and demostrated them at the dealership, it was apparent he know the SUV completely. He was very professional and made the buying experience painless and no stress. Please ask for CM Patel on your car/truck needs, you won't be disappointed, trust me!

I took my 2006 Pathfinder for a re-occuring U1000 code. TSB says to service the wiring system grounds by cleaning corrosion. Aamco confirms that is the problem. AutoNation wants to sell a new transmission and says it's overheating. TSB for U1000 code was printed and laying on the seat, yet nobody thought to read it. They were about to ruin a 7-day vacation until they granted me a loaner car. While we were on vacation for the week, AutoNation did not bother to contact me to give an update. When I returned from my trip, they still diagnosed it as an overheating transmission. I had to tell the Service Dept Manager about the TSB and he looked it up. Aamco still knows it's electrical and not the transmission. When I returned the loaner, my Pathfinder was returned with a soaked passenger seat, water in the door pocket and papers on the seat ruined. They could not dry the seat in 15-20 minutes and I did not have any time to wait on them to apologize which Bobby Austin never did. I purchased a 2013 Leaf from them and they have been servicing it since new. No more. They will never see my Pathfinder or Leaf. Take your car elsewhere.

We went in to buy a used Leaf and CM helped us get the one we wanted at a good price.

I went in for service and Bobby was my service guy. He asked a lot of questions because I wasn't sure what services I needed. He answered all my questions and made me feel very confident in the repair choices I made. It was a great experience and I didn't even wait long!!

great service advisor, only would have expect a washed car after the service, other than that great service attention from the dealership.

why do I have to wait 2 weeks for you to order and then receive the parts to fix a recall???? This is the 2nd time this has happened. not happy

Eloy Fernandez is the friendliest, most professional, thorough customer service agent at Auto Nation Nissan in Marietta, Georgia. When I roll away from the service department I always leave with a smile...knowing in full confidence that my vehicle is well maintained and road ready at all times...thank you Eloy and Auto Nation mechanics for all your hard work and professional service. You guys set the bar high! :)

Everytime I go to Auto Nation Marietta, I have a great experience. My Service Advisor is Bobby Austin. He is very efficient and deals with any issues that I have. I would recommend this place to anyone who wants great service.

Ron was my service advisor. I had gone in for an oil change, tire rotation, and to fix a safety recall on my new car. He told me it would take a bit to reprogram the airbags and provided me with a time frame for the services. He stated he would honor my coupon from their other location. He checked on me frequently and provided an additional discount because they went over the time he had stated. He was truly genuine and provided great customer service. Will be going back to see him for my next service appointment.

From the time I walked in I was greeted and assisted. The facility was clean and nice. They also worked in a timely manner. The only thing was that the price I found on the internet was not the same as the loan beginning amount.

it was very professional but more exciting to be at the store

My Nissan Murano went in on 6/21/16 for an airbag recall and I also had my first oil change. Eloy was very nice and helpful when explaining things to me. I had the option of being taken home in the shuttle or to wait in the nice reception area and I chose to wait. Eloy kept me informed as to what was going on and the wait turned out to be shorter than expected. AutoNation Nissan of Marietta is a great place. I recommend it to anyone who is looking to buy a car.

I liked their "no pressure" sales. Very nice experience.

Quick and easy to get an appointment for the earliest appointment. Service department friendly, knowledgeable and periodically gave updates on progress of car.

The service was excellent and timely. The complimentary rental was very helpful. It allowed me to accomplish other activities during the waiting period.

Mohamed was a delight to work with, very attentive & knowledgeable about the product we were interested in purchasing. Following a subtle but uncomfortably pressured experience at another dealership, it was refreshing to shop in such a customer-friendly atmosphere. Oh, and the car is awesome, too! AutoNation Nissan Marietta - wouldn't shop anywhere else.

I was looking to purchase 3rd row SUV, they did have any in their lot, the sale person (Mohamed ), went next door to Ford and brought an SUV that was in line with my request, however, I did not like the color. He therefore, went to his Finance Manager and together they searc and found the perfect vehicle for ma from The Mercedes dealer in the area, and I have purchased that vehicle. Both, Mohamed and Greg went above and beyond to help me in the process. Excellent Job.

I bought my car back in February & was a great experience. I just brought my Rogue Select in for the 1st service & they were very nice about taking care of my car. I would recommend this Dealer to everyone I know.

I had a wonderful experience at AutoNation Nissan in Marietta. My salesman Jonathan was awesome and fast! So was Daniel in finance. I would definitely purchase another vehicle there.

Excellent experience. No other problems at this time.

As usual, AutoNation Nissan Marietta provided excellent service during my last visit for routine maintenance. Stephanie is always a delight to work with. She has an astute knowledge of Nissan maintenance and is always prompt to let me know when my car is ready for pickup and if there are any urgent issues that need attention. A "service engine soon" light prompt appeared just before I went in for service. Turns out--it was a cam shaft sensor replacement along with some other minor drivetrain issues--all still under warranty. Stephanie was quick to let me know the diagnosis and the estimated time of repair. I was given a complimentary car to drive while mine was being repaired. This could have been a headache--but, Stephanie and the expert technicians at AutoNation Nissan Marietta made it quick and painless. Great job everyone!

Highly recommend AutoNation Nissan in Marietta and CM Patel, salesman. The process was fair and direct. The day earlier we had quite a poor experience at another Nissan dealership and were subjected to dishonest, deceptive sales practices. We recommend AutoNation Nissan for anyone interested in a Nissan vehicle.

Ernest was attentive to my concerns, and provided great customer service.

very good experience. very good experience. very good experience. very good experience. very good experience. very good experience. very good experience.

Very courteous service! Nissan Cobb Parkway is an excellent dealership. Grade A+ .

Great experience. ..love my new car. We really felt like they worked with us on a good deal!

easy, quick and knowledgeable. this is my 9th Nissan at this leadership

My wife and I are completely satisfied with our buying experience with AutoNation Marietta. Our sales person Mr. C.M. Patel, did everything he could to make sure we are happy with our Nissan Altima. Never at any point did we feel pressured to buy. He was very informative and explained everything very clearly with patience. He worked late with us in the evening to make sure that all processes are done before we leave. My wife and I will recommend C.M. Patel to anyone we know wanting to buy a car and we will definitely buy from him.

We had a great experience at AutoNation Nissan Marietta over the last few days. Duncan Guda greeted us initially and put no pressure on us when we explained we would be back in the next month to buy a car. Instead, he just showed us the 2016 Nissan Muranos that we were interested. Mohammed Toure filled in for Duncan when we came on Saturday and it was Duncan's day off. Mohammed knew we were coming, and prepared for us. He made sure that the car we wanted was available and walked us through the process. Greg Thompson from finance worked to get us the best interest rate possible and make sure we were happy with our deal. The best part... WE LOVE our new Nissan Murano 2016. It has the smoothest ride, and all the perks with the platinum version. I am short, so I love how the seat and steering will are adjustable and I can create a setting so that it always returns to my setting, even if my husband drives. I am looking forward to many years of driving my Murano. it is beautiful!

Bobby was great as he was the last time, i was in and out in less than 1 hour.

It was overall great. The representative, Bobby was very congenial and helpful.

I searched locally and on line for several weeks and I finally found the exact truck that I was looking for at Auto Nation in Marietta, GA. We worked with Keysha Quinn and Keysha was really great to work with, everything went very smoothly and we're very happy with our new truck.

I went to several dealerships and considered different makes of cars. When I went to NIssan on Cobb Parkway I was treated like I was the most important customer there. Duncan even explained the technology of the transmission and motor - assuring me of the dependability of my 2015 Nissan Sentra - which is a JD Powers award recipient and a top safety pick. I always felt welcomed and accommodated at this location. I trusted Duncan Guda, CM Patel and Pockett Langford to get the best deal for me - and they did. I told them what I needed and wanted and they made it happen - within my budget - which was going through some challenges at the time. I was also assured that if I needed any service after the sale that they would be available- and they were. I have recommended them to several people who were thinking of purchasing a car. I will definitely go back there in the future. They have the best customer service I have ever experienced a car dealership.

Just got a new used car... Process was smooth. Staff is very nice Greg Foye is very nice and very willing to work with you to make sure you get what you need. Will defiantly return in the future!!!

Just purchased a 2016 from AutoNation. By all accounts, and we checked with other dealers, Costco and other buying services, we got a very good deal. It did take us a week to work out the deal and details. We were trading in one very old truck and turning in a leased vehicle, so our deal wasn't the most straight forward. No one was pushy. Not once did they attempt to force us to close the deal. The atmosphere is very nice and pleasant compared to other dealerships.

I got my brand new Murano and love it! It's exactly what I wanted, including the price! Thanks to CM for his excellent customer service!

Excellenet service !!!! Make sure you ask for Keysha Quinn, she is absolutely the best !!!

We had a great buying experience at AutoNation Nissan in Marietta. John Kate's our sales associate was very nice and personable. I would recommend this dealership to anyone looking for a non pressure buying experience

Wayne Parker was amazing to work with, and the whole process was so easy. No pressure, they worked with us until we got basically everything we wanted as far as financing and payments go. I love my 2015 Nissan Murano! I would definitely recommend this dealership.

I just stopped in the nearest dealership for an oil change, and was blown away by the service I received. Great job KUDOS to my adviser ...Mr. E Flores

CM Patel is great Sales person over at Nissan Marietta. I just got my second lease from him and he will work a great deal. Finance department on other hand I did not have a good experience with. They constantly pressure you into buying the warranties and I actually reluctantly got the Tire wear and tear and when I called back the next morning to cancel it, they told me I could not change it as I had signed for it. Avoid Daniel Feliciano if possible.

I found a car I was interested in online, went into the dealer. They where very helpful and easy to work with.

My Rogue had a recall. Stephen was great about making an appointment and explaining what was being done. A part had to be ordered so I will need to reschedule.

My car had starting issues but the Nissan dealership programmed a new set of keys and that solved the problem.

I am very happy with my sales person and his manager. They worked with me on the price of my car and my financial needs. Nice experience. I will recommend this dealership to everyone.

Duncan was fantastic! The process was fast and painless... Which is nice when buying a new car!

NO PRESSURE in buying! Wonderful service and great Customer Service.

It was Alsome I had a great time from start to finish trying to purchase my car I really enjoyed myself and also found me a great car it's my first car not to mention I'm happy thanks Keisha so so much I couldn't be happier

I will not step foot in this place again. I purchased my truck from here in 2013 and have been taking it back for service ever since. The last two visits there, I had paid for a tire rotation and got the vehicle back twice without the tires being rotated. I had to bring it back on a Sat morning again and wait on it. Today, I stopped by to ask a service advisor if I could have the battery checked because the car took a couple of attempts to start. I went in and stood there for 15-20 minutes and nobody would acknowledge me. Everyone avoided eye contact and tried to look busy so that they didn't have to talk to me. Not even once, was I greeted and told someone would be with me. I did approach one advisor who told me he was about to leave for lunch and I had to talk to someone else. The valet guy finally came and asked me if I had been helped, which I told him I hadn't and he tried his best to get someone to help me but nobody would. I will never buy a car from here again nor return for service and will also make sure none of my friends and family do so either.

CM Patel was exceptional. We have used him now to buy two cars and he was the best!!

I just had the pleasure of dealing with Greg Darian on a recent transaction. I highly recommend Greg to anyone seeking courteous and professional service.

Service center is very organized. Waiting area. Lean and comfortable.

This is my fourth vehicle purchase from Team Nissan and they are simply my dealer of choice.

My experience was one of my better experiences since I've been purchasing cars and that says,a lot about this,dealership. My sales woman was very knowledgeable about all the cars that were associated with this dealership. I was impressed to say the least. She also was very helpful before my purchase and she has kept in contact with me since my purchase. I feel like family to this dealership and it's all because of her. Thank you Keisha.

Donald, the salesman was excellent. It was very busy and 5 hours was a long time to get all the process finished.

I was looking to buy a new Nissan Altima in Atlanta area and found 4 or 5 dealers. After asking for their prices through emails, AutoNation Nissan Marietta stood out. They responded my emails promptly and their quotes was reasonable. It was during Christmas and New Year, they were not like other dealers that had days off. They were still working. The buying process went through smoothly and I got my new car in the same day. They were not only upgraded my Nissan Atlima, but also gave me a set of all-weather floor mat. I'm very satisfied with my purchasing experience with AutoNation Nissan.

I DID NOT WANT TO BUY A CAR BUT THE WAY I WAS PRESENTED THE DETAILS I WAS REALLY IMPRESSED AND IMMEDIATELY REALIZED THIS WAS A GOOD TIME TO MAKE A DEAL

Excellent service by Mr. Patel. Though your final paper work took too much time.

I just purchased 2016 Nissan Maxima SR. My experience with the dealer ship is terrific ! The sales rep, Jaime, and his boss, Morgan, treated me like V.I.P. Worked with me very patiently to develop the best financial options. Absolutely No hassle, No pressure. I would definitely recommend this dealership when my co-works and friends need to buy a new car.

Great experience. Second purchase from them and they do all my maintenance.

Very professional ,knowledgeable and polite. Nice clean place with a variety of all types of vehicles to choose from.

Too much contact after first visit but good experience with final deal.

Autonation Nissan has a very large inventory of vehicles. They had the largest inventory of pathfinders with all of the options we were looking for. They were very willing to work with us on the price of the vehicle and the customer service was excellent.

Amazingly patient & friendly! CM Patel demonstrated the ability to make every move feel comfortable and explained the process with such detail! Showed everything i needed to know about my lease as well as the vehicle i was leasing. He continues to reach out to me & makes sure i am satisfied still with my 2016 rogue!

The Sales agent. Adolf Ebile was great and knows what he needs his customers to here. This is our second purchase and working on getting our son buy his car there also. Thanks

Keysha Quinn was an excellent Sales Person easy to work with, she was the reason why I came back to Auto Nation Nissan to buy the Nissan.

Found this car on their website, visited the dealership, and left with the vehicle after trading in another car. We had a good experience with this dealership and the people we dealt with.

Steven was a great person. I brought my wife's car for service and was feeling bad because women like to have a lot of candy wrappers, dirt and other item in the vehicle. I felt funny and I told him that it wasn't my car when he got in it to check the miles on it. He laughed with me while I was saying "I ain't had time to clean the car before coming. I was so busy." long story short. They finished the vehicle service, call me at work to tell me it was done. It was FAST, FASTER THAN ANY OTHER SERVICES I HAVE EVER HAD. He also took the time to value and sent the vehicle through wash at no additional cost to me. I was happy my girl was happy and I was even happier last night. Lol thanks Steven. I will be back...... Yep

I would not only refer friends/family but also buy another car there myself. My salesman (Pockett) was professional, knowledgeable and extremely helpful. I visited many dealerships and this was the best one by far. Everyone I dealt with respected me and my time.

We leased a Nissan Santra. CM Patel at AutoNation Nissan Marietta was very friendly and knowledgeable. He answered all of our questions and we felt very satisfied with the service we had been provided.

CM Patel provides an excellent and professional service. He takes care on customer and gives valuable advices.

Excellent service. Ernest Flores kept me informed during the whole process, and the vehicle was ready much sooner than promised. Thank you Ernest and the whole staff!!!

Very rewarding new car buying experience. The professionalism, friendliness and courtesy of the staff at AutoNation Nissan Marietta was one I will never forget. Many thanks for the "royal" treatment shown to me and my family.

It was my first day out looking for used pick up truck. Ran across what I was looking for at Autonation Nissan. Mr. DaSilva was patient with me, didn't try to pressure me into buying the car. We took it for a spin, and I knew then I'm gonna join the Nissan family

I did not have to wait in line even though there were about six cars ahead of me. But this service agent Stephen Vazquez was great. He took me in and soon came to review some additional issues with my car. It so honest, fast and satisfactory.

Great friendly customer service. I would return and advise others to attend this Nissan.

Buying my 2015 Nissan Rogue was a painless experience, thanks to AutoNation Nissan Marietta. The review of the car's features was thorough and everyone was so nice. I didn't have a headache at the end of the process!

Very pleasantly surprised with the ease of dealing with this dealer. The sales manager - Scott Valvo - and my sales person, Hank Rogers, were easy to work with and understood the need of having a sharp pencil to earn my business. We easily came to terms after finding the car I wanted. From out initial contact to driving out in my new car, it was an enjoyable experience.

I got my oil changed. The customer service rep was friendly and knowledgeable.

Very prompt attention to warranty repairs Friendly courteous service

I had a very positive buying experience. The dealer was pleasant, honest, and made the purchase as efficient as possible.

I purchased a new 2015 Nissan Sentra SL this week and I have to say, the buying experience was fantastic. Scott Valvo and Hank Rogers were exemplary in their dealings with me, which can be very difficult, I have to admit. As someone who has auto sales experience and understands how the system works, i was pleased there was no pressure from either gentleman, I felt the offer was fair for both sides and I drove off happy. Coming from me, that is quite a statement!

The best people and work environment ever. Never again with that caliber of team.

I went in for my first car service since I purchased my certified-used Rogue... they found that my battery needed replacing and it wasn't covered under warranty. I explained I just bought the car 4 months ago and they were nice enough to replace it on the house. Thanks Ernest & team!

Best Nissan store ever

I have never received such excellent service when purchasing a car. My salesmen was named Jaime and he was the greatest. Not only did I receive a good deal on my vehicle but he made sure that all my questions were answered. He ever took the time to help me program my vehicle before leaving. If you want to be treated with upmost respect go to AutoNation Nissan in Marietta and ask for Jaime.

I purchased a Nissan Rogue. The Salesman was professional, courteous, friendly and very informative. The facility was clean and comfortable, and I thoroughly enjoyed the buying experience.

this is my first experience buying a new car and had excellent service and everything was easy I'm happy with my new rogue 2015 !! 😊

had no problems purchasing a new car. The salesman Daniel was very helpful and was not high pressure salesman. He never downplayed competitors and was honest with his information.

We purchased a new Pathfinder from Duncan Guda. We are very pleased with the car and his level of knowledgeable and professionalism.

I just love my new Murano! I did my research before I bought it and test drove one at another dealer. I didn't go back to the first dealer because I didn't like the sales person, didn't know the car and tried to pressure me into the sale. Marietta had the exact car I wanted, Donald was knowledgeable about all the options and spent time showing me everything. The sales process was smoothe, they met the price I wanted and I drove off in my new car same day!

Mr C M Patel gave us excellent service for buying new car. We buy Toyota car for 20 years & we buy Nissan due to C M Patel

day of sale was positive and what we expected; post-sale financing snafu not very pleasant at all; salesperson Donald Stoddert was great during sale and went out of his way to help save the day with the financing problem, which was, of course, neither of his making nor ours

A couple of months ago I purchased the 2015 Nissan Rogue with the Extended Service Warranty and GAP insurance. After my purchase I decided to cancel my Extended Service Warranty and the GAP insurance. So I contacted Nissan and spoke with Michelle Hitchcock. Michelle was extremely helpful in assisting me get my Extended Warranty and GAP insurance refund check. Michelle thank you for going the extra mile in assisting me and being such a nice and professional person.

Scott Carasik was extremely helpful in the process of trading in our Pathfinder for a new Altima. He understood that we no longer needed a large SUV but would do much better with a sedan for our short trips. He explained in details the working of the Altima and how it made more sense for our life than the Pathfinder. I would recommend him for your purchase of your next vehicle.

We just bought our 3rd Nissan from Stuart Carilli from AutoNation. He takes the stress out of buying a car. Stuart always listens to our needs and budget. I would highly recommend him and AutoNation for your next car purchase. Lonnie and Rick Rakusin

The whole process is simple and easy. Greg Foye was helpfull and patient. He showed patience and care. Thanks again for a professional experience

This was the easiest, and by far one of my most enjoyable car purchasing experiences I have ever had! The dealership was open for convenience, and my salesman, Mr. C.M.Patel from AutoNation in Marietta was very helpful, courteous, knowledgable, and made my buying a Nissan Juke experience fun! Thank you Mr. C.M. & staff!

I had a great experience purchasing my Used Vehicle. Scott Carasik, my sales person was really direct, honest, and respectful of my time. I am very happy with my car and couldn't have asked for better service.

Thanks Mohammed for the best car buying experience.

I was provided with outstanding customer service by Keysha. I am elated with the car I chose especially after being unsure whether I'd be able to get a car due to my circumstances. Keysha went above and beyond to make sure I drove off satisfied. Thanks for everything!

I want to thank Ms.Keysha Quinn for just being warm and caring sales person in making my son Steven George purchasing and car and success.she was just the type of sales person that you would want to bring your business to in the near future. THANK YOU AGAIN MS.KEYSHA QUINN

He was very patient with us as we test drove an Altima then went elsewhere to try other alternatives. But he offered the best deal that could be beaten anywhere else, and we came back the next day to make the purchase. Answered all our questions and was very straightforward with the whole process.

Surprised. It was not stress and the sales rep was very friendly. The process was not stressful. Thank you Duncan!! for the Nissan experience.

Keysha Quinn, one word 'AWESOME'. Ms. Quinn helped me to select my first car and allowed me to get what I wanted in the price range I wanted. Even though I was very indecisive she stuck around and guided me pass closing time so I would be happy. I am so thankful that I chose to work with her. She went over and beyond to ensure me that I was making a great decision and followed up with me when she said she would. I would definitely recommend Keysha Quinn and this dealership to family and friends.

A smooth process. Salesman and Finance Manager provided excellent service. I would not hesitate to do business with them again.

Keyshia Quinn is such a nice and professional person to work with. She was very helpful in helping me to get my dream car the Lincoln MKS.

I recently had service done on my car at a Marietta Nissan dealership. I went into the Auto Nation Marietta Service Department for this service, I was greeted promptly by Richard Philadelphia. He provided me with excellent service. Everything that he explained to me was done in a way that I could understand what work would be done on my car. I would definitely use this Nissan dealership again. I have been using this dealership for over fifteen years. I can highly recommend their work. They stand behind their work. I would not hesitate to recommend this Nissan dealership and Richard Philadelphia for any service that you need on your Nissan car or truck. Auto Nation Nissan of Marietta keep up the good work!.

Keysha from the moment we arrived, made us feel very welcomed and did everything possible to make sure we were happy with the vehicle we chose. She asked a lot of specific questions that helped us narrow down the selection to a few select cars, and then went and got every detail for any car we asked for. She also did everything she could to get us down to a price within our budget. We were so pleased with her service that not only did we come back a buy another car 2 days later, we referred our friend who came and bought a car the next day as well. Great service. Great vehicles. Definitely a great dealership to buy from.

Keysha from the moment we arrived, made us feel very welcomed and did everything possible to make sure we were happy with the vehicle we chose. She asked a lot of specific questions that helped us narrow down the selection to a few select cars, and then went and got every detail for any car we asked for. She also did everything she could to get us down to a price within our budget. We were so pleased with her service that not only did we come back a buy another car 2 days later, we referred our friend who came and bought a car the next day as well. Great service. Great vehicles. Definitely a great dealership to buy from.

Keysha M. Quinn is amazing!!! I am very excited and pleased to announce that I am a proud owner of my Nissan because of the experience that she gave me. She went above and beyond for me and made sure I got in a vehicle. I recommend every one I know to go to auto nation now to speak to Keysha because I know she will give them exceptional customer service!!!

Hank Rogers gave me an outstanding dealership experience. He went out of his way to make sure all of my needs were met. He was very knowledgeable about the Nissan Leaf, which I bought. He went above and beyond expectations, and made sure I knew everything about the product and the dealership. Hank even gave me an introduction to my service writer and helped me set up my first service appointment. Next time I am in the market for another car, I will be sure to give Hank a call. I recommend anyone to do the same if they are looking for a product expert who is committed to his customers.

Pockett Lankford was so great with helping me find a car. He helped me find exactly what I want. Thank you!!!

Recently bought a brand new Nissan Maxima. As soon as I parked and walked towards the door Hank greeted me so kindly and helped me out every step of the way. He found exactly what I was looking for at the price I was looking for!

The buying experience from start to finish was great. No pressure environment focusing on the needs of the customer. Great job CM Patel my sales associate and great job AutoNation Nissan Marietta!

Recently bought a brand new Nissan Maxima. As soon as I parked and walked towards the door Hank greeted me so kindly and helped me out every step of the way. He found exactly what I was looking for at the price I was looking for!

I have lost all trust in the service department at this dealership. During my last service visit in February 2015, I was told that my 2013 pathfinder needed new tires and rear brakes (3mm left) at only 25k miles, which I did not have completed at that visit. A week later I did have tires replaced at another facility that saved me $300 from dealer quote on the same tire. Fast forward 5 months to end of July when my car was in the shop for another service visit (31k miles). The service advisor (Randy) wasn't able to tell that I have taken my vehicle here 4 other times, even though I scheduled the appointment using my account on their online system. This time was I was advised that there were 3 open recalls on my vehicle that they wouldn't have time to complete them. You would think recalls would be top of mind to have fixed. In addition, I was told my air filter and cabin filter were dirty and should be replaced ($130 cost for both), but no mention of poor brakes that I was told just a few months prior. When I picked up my car I looked over the report and somehow the rear pads gained 4mm in the 6k miles from my previous visit. Now I am left questioning which report is correct... I will now have to find another opinion look at the brakes. Overall very disappointed and they have lost my business.

Both Duncan and Larry (GM) were very helpful through the process of getting my first car. Very friendly, and following up to the actual paperwork they were quick to respond to my questions via email and phone .